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Residence Inn Boston Framingham

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400 Staples Dr., Framingham, MA 01702
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Residence Inn Boston Framingham
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a nice place to stay if you're headed to Boston and want to avoid the expensive city hotels. We stay here each year during our annual trip to Boston. We find the location off 90 really convenient and on weekends the business park empties out so it's nice and quiet around the hotel. The front desk staff is... More 

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Darnestown, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

We stayed in the two room suite. Traveling with 5 people can prove to be a challenge especially when they are all adults kids! Marriott is always a good choice as the quality is great. The Framingham Residence Inn was especially nice because not only was it clean, and had a great breakfast with lots of options but the staff... More 

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Maplewood, Minnesota
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 21, 2015 via mobile

I needed a place to stay for 3 days while in Boston and this place worked perfectly. Most hotels in Boston are fairly expensive for just a basic room, but the unit I had here was a two bedroom suite with a full kitchen! You will want to have a car if staying here as there is no restaurant on... More 

Was this review helpful? Yes 2
West Suffield, Connecticut
Level Contributor
102 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed May 19, 2015

The Inn is located close to the Mass Pike. Rooms are spacious and include a kitchen plus sitting area and bedroom. The facility is clean and includes a workout area plus a breakfast, The front desk has a warm attitude and try their best to accommodate any request.

Was this review helpful? Yes 1
ResidenceInnGM549, Director of Sales at Residence Inn Boston Framingham, responded to this review

Thank you for your response. I am so pleased you took the time to share your review. We strive for perfection and when we get close, it is nice to here from our guests. Thank you for choosing the Residence Inn by Marriott we hope to see you again soon. More 

Kennedale, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 7, 2015

I stayed in April for business and felt cozy when I walked into room. Small but had a studio apartment feel that was nice. It was very clean and comfortable. The tub seemed high on one end and nearly fell over when getting out. My room was 112 which was near no one except pool . It was a little... More 

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ResidenceInnGM549, Director of Sales at Residence Inn Boston Framingham, responded to this review

Thank you for your review. We are somewhat of a hidden gem and we are very glad you found us. We hope to have another opportunity to sway you from your Hilton preference. Please come back whether on business or for pleasure. More 

Washington, DC
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 26, 2015

Stayed at this hotel for 3 nights during the Boston Marathon weekend. It was very busy but the staff did a great job. Customer service was great. The front desk was very helpful in explaining the free shuttle to the race startline; the breakfast area was kept clean and well stocked throughout the breakfast hours; and housekeeping was very accomodating... More 

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ResidenceInnGM549, Director of Sales at Residence Inn Boston Framingham, responded to this review

Thank you for taking the time to share your experience with us here at the Framingham Residence Inn by Marriott. I am very glad you had a nice stay with us the past Marathon Weekend. I will share your kind words with the staff and hope to see you again the next time you are in the area. More 

Westfield, Massachusetts
Level Contributor
117 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 22, 2015

Great hotel newly renovated with very courteous staff. Their breakfast eggs are superb unlike some other Residence Inn's who make them hard and sometimes green. The Residence Inn's in Woburn and Framingham are top notch all around. Located next to major routes RT 90 [Mass Pike], RT 9, and RT 30. Next to Natick Mall and very good restaurants in... More 

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for taking the time in competing a review. We strive here to provide the best service to our guests and I will be sure to pass along your kind words to the staff. I appreciate your time and I look forward having you stay with us on your next visit to the area. More 

West Milford, New Jersey
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed March 20, 2015

I've stayed at this Residence Inn at least twice, since it's the one that's closest to my in-laws. We choose Residence Inns over any other type of hotel because we can have a division of rooms for our nearly 2-year old son to sleep in. He sleeps in the living area while we have the bedroom as our room and... More 

Was this review helpful? Yes 2
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

I appreciate you taking the time in completing a review. I will certainly speak with my team concerning the situation that occurred during your stay with us. Running out of supplies during breakfast is something that should never happen. We pride ourselves on service and reviews like yours helps us improve. Again, thanks you so much for taking the time... More 

Simsbury, Connecticut
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 15, 2015

Responsive clean hotel. Easy to get to off Rte 9. Short distance to logan express. Large 2 br suites with kitchen and living room. Great for family. Bed comfortable. 2 full baths. In an office park so very quiet .

Was this review helpful? Yes 1
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you so much for taking the time in completing a review. I am very glad that you found our accommodations convenient for you. The two bedroom suites have lots of room for everyone. I like to call them mini apartments. Again, thank you for your time and I hope to see you soon on your next trip to the... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed January 26, 2015

I have stayed at this hotel on two separate weeks, and I sincerely do not know where the good reviews of customer service and food come from... They did not recognize me as platinum member, no one ever said hi to me, half the time there is no one at the front desk, even when I called the front desk... More 

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for your time in completing a review. I can assure you I will be passing along your comments to my staff about your concerns. We talk great pride in our service and it is obvious by your comments that this did not happen during your stay with us. Again thank you for your time. More 

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