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Residence Inn Boston Framingham

3.0 of 5 400 Staples Dr., Framingham, MA 01702
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Certificate of Excellence 2014
Residence Inn Boston Framingham
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Residence Inn Boston Framingham
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132 reviews from our community

Traveler rating
    45
    53
    23
    8
    3
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58
19
10
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Simsbury, Connecticut
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Responsive clean hotel. Easy to get to off Rte 9. Short distance to logan express. Large 2 br suites with kitchen and living room. Great for family. Bed comfortable. 2 full baths. In an office park so very quiet .

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you so much for taking the time in completing a review. I am very glad that you found our accommodations convenient for you. The two bedroom suites have lots of room for everyone. I like to call them mini apartments. Again, thank you for your time and I hope to see you soon on your next trip to the... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed January 26, 2015

I have stayed at this hotel on two separate weeks, and I sincerely do not know where the good reviews of customer service and food come from... They did not recognize me as platinum member, no one ever said hi to me, half the time there is no one at the front desk, even when I called the front desk... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for your time in completing a review. I can assure you I will be passing along your comments to my staff about your concerns. We talk great pride in our service and it is obvious by your comments that this did not happen during your stay with us. Again thank you for your time. More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed January 20, 2015

I was advised to stay at this Hotel while in Framingham. I knew nothing about it. I was very pleased with the hotel. Clean, quiet and close to highways. The thing that impressed me most was the staff. Ever with smiles, go out of their way to help any way they can. When I had to return to Framingham I... More 

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank very much for completing a review. I really appreciate your time. I will definitely let my staff know how much your appreciated they great service. I love sharing comments like your to my staff. Again, thank you for your time and I am sure we will see you on your next visit to the area. More 

Beaver Creek, Colorado
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 14, 2015

I wasn't sure about this location but it was very near to Route 9 with easy access to the Mass Turnpike. I was very impressed with all of the staff. Every time I entered or exited the hotel I was greeted in a friendly way. The front desk employee told us about Legal Sea Food and it was fantastic. Rooms... More 

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank for taking the time and completing a review of our property. I can assure you that I will let my front desk staff know of your kind words. Our location is pretty convenient to the Mass Pike for a quick ride to Boston. Again, thank you for your time and I am sure we will see you on your... More 

Southampton Parish, Bermuda
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 13, 2015

We usually stay in Natick but went a little further West since we were travelling with two kids. We opted for the 2-bedroom on the corner, as to not have the baby waking anyone up in the middle of the night (other than us). We were happy with the free parking and the free breakfast in the morning. The full... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for taking the time in writing a review. I will be sure to pass along your to my staff that you had an enjoyable stay. The two-bedroom suites are perfect for families. Its always nice to have two separate bathrooms in one room. Again, thanks for your time and I am sure we will see you on your... More 

Dulles, Virginia
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

We found this hotel very convent while visiting relatives. Our GPS gave us strange directions at the end and the sign is very small for zoning purposes so it was a little difficult to find. Our keys did not work at first, but the staff gave us new ones immediately. Room was very clean, roomy and well-stocked. There was no... More 

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for taking the time in completing a review. I am very happy that you enjoyed your stay with us. I hope while you were here that you were able to take advantage of our indoor heated pool. I will certainly pass along your comments to my staff. Again, thank you for your time and I am sure we... More 

Northeast USA
Top Contributor
105 reviews 105 reviews
30 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 10, 2014

I stayed here off and on for 3 months straight. It's in a quiet area in a business park, off the main highway (Route 9). Rooms are clean, breakfast is good and hot. They have free manager's refreshments Monday to Wednesday. My room was cleaned every day. I never had an issue with noisy neighbors. Since it's in a business... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for taking the time in competing a review. I appreciate all the kind words and will certainly pass this along this to my staff. Again, thank you and I am sure we will see you soon on your next visit to the area. More 

New York City, New York
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 28, 2014

While this Residence Inn is getting a little threadbare, it is very comfortable, clean and accessible while being slightly out of the way in a nice setting (there is even a BBQ for guests to use)...The rooms are spacious. They should switch from flourescent to LED bulbs to lighten up the space a bit...nice daylight does that. The breakfast includes... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you so much for taking the time in completing a review. I am glad that you enjoyed our breakfast, hopefully you were able to have one of our waffles. Again, thank you for your time and I hope to see you soon on your next visit to the area. More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

We concur with all the excellent reviews here: the rooms and all amenities are up to date, clean, and comfortable. We would gladly stay at this hotel again. However, we want to focus on the extra-mile service we received from the friendly and effective manager named Chris Belton. We had several rooms due to a sudden death in our family... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thanks you for your time completing a review. I will definitely let Chris know of your kind words. Chris has been an outstanding employee and it showed during your stay with us. Again, thank you for your feedback and I look forward having you stay with us in the future. More 

Albany, New York
Contributor
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 11, 2014

This hotel was the best I've been to. The room is actually the size of a small apartment complete with an almost full kitchen, there is no oven but had everything else, even a dishwasher. The decor is tasteful and up to date. The breakfast was plentiful. I would have preferred more fruit. I would recommend this for 2-3 adults,... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for your time in completing a review on our hotel. I am very happy to here that you enjoyed your stay with us so much. I will definitely pass along this to my staff. Again thank you for your kind words and I look forward having you with us on your next visit to the area. More 

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Additional Information about Residence Inn Boston Framingham

Address: 400 Staples Dr., Framingham, MA 01702
Location: United States > Massachusetts > Framingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Framingham 3*
Number of rooms: 125
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Also Known As:
Residence Inn Boston Framingham Hotel Framingham
Residence Inn Framingham
Framingham Residence Inn

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