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Residence Inn Boston Framingham

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400 Staples Dr., Framingham, MA 01702
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1 room 1 guest
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Residence Inn Boston Framingham
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Residence Inn Boston Framingham
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146 Reviews from our TripAdvisor Community

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    58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Level Contributor
193 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The first impression of my room was 'wow'. Very nicely appointed apartment, with kitchen, big bathroom and living and bedroom. Everything seemed fine during the daytime when I was bustling about and not really paying attention to ambient noise. BUT at night, different story. There's some sort of internal engine that reverberates throughout the building. It's loudest in the bathroom,... More 

Was this review helpful? Yes
Thomas W, General Manager at Residence Inn Boston Framingham, responded to this review

I am so sorry that your stay was so negatively impacted by noise from they mechanical systems in our building, especially after reading how much you liked your suite and our complimentary hot breakfast. I wonder if a different suite would have worked out better for you, and allowed you to enjoy the entirety of your stay. I do hope... More 

Ottawa, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were visiting Boston for the Pokemon World Championships, and wanted a reasonable hotel. Normally, we are used to staying right in the action and spend a lot on a hotel but since this was a last minute trip we went on a budget. It was a good 40 minute drive to the Hynes Convention centre. The hotel was okay,... More 

Was this review helpful? Yes
Thomas W, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for staying with us here in Framingham, and for providing feedback about your stay. I am glad to read that you had a pleasant stay with us. I was especially happy to read your comment about Lucia, who works in our breakfast area! Please be sure to stay with us again the next time you visit the Boston... More 

Alabama
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel was comfortable (fairly soft beds and nice sofa in the living room), with friendly staff, a well stocked breakfast that was available the full amount of time advertised. The hotel was clean, although the room showed signs of wear (some peeling paint, patched walls, etc.). Has an indoor pool, a decent amount of outdoor parking surrounding the perimeter... More 

Was this review helpful? Yes
Thomas W, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for posting such a great, detailed review on TripAdvisor, so that others can get a sense of what we are all about! I was quite pleased to read all of your comments, especially regarding our friendly staff, well-stocked breakfast, cleanliness, and how much you enjoyed the fireplace in your room. Please be sure to stay with us again,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

nice hotel on the outskirts (very outskirts) of Boston. Located in a weird location in an office park, at first you could be put off. But it clearly supports Staples corporate headquarters so they keep the hotel in very nice shape. We stayed at the hotel because we could bring our dog. They could not have been friendlier to our... More 

Was this review helpful? Yes
Thomas W, General Manager at Residence Inn Boston Framingham, responded to this review

I am very happy to know that you and your four-legged family member all enjoyed your stay with us so much! Please be sure to ask about a one bedroom suite the next time you stay with us, as that would provide you with a door between the bedroom and sitting area of your suite, as you mentioned in your... More 

Grand Rapids, Michigan
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked two rooms for myself and my kids and grandkids. Very disappointed that pool did not open til noon. Seems a little late. Rooms were clean. Last time we were here the breakfast was exceptional. Not so this time. Had problem with price of each room. Sheduled for four nights, but because of work commitments had to change to three... More 

Was this review helpful? Yes
Thomas W, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for staying with us here in Framingham, and for posting a review of your stay. I am very sorry that you were not as pleased with your stay this time around, but am pleased to read your comment that your rooms were clean. As to the change in rate for your room, without further information, it is difficult... More 

Albany, New York
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 17, 2015

Stayed at the Marriott Residence Inn Framingham for one night while going to Boston for the Yankee v Red Sox game. Property is well kept, room was clean and there are a lot of options with the complimentary breakfast. We did not use the pool but did see the pool area and it was fine. We did find the location... More 

Was this review helpful? Yes 1
Thomas W, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for staying with us, and for posting about your experience on TripAdvisor. I am glad to read that you enjoyed your stay with us, and even happier to read that you would stay again. We look forward to that next visit! More 

Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

This is a nice place to stay if you're headed to Boston and want to avoid the expensive city hotels. We stay here each year during our annual trip to Boston. We find the location off 90 really convenient and on weekends the business park empties out so it's nice and quiet around the hotel. The front desk staff is... More 

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Darnestown, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

We stayed in the two room suite. Traveling with 5 people can prove to be a challenge especially when they are all adults kids! Marriott is always a good choice as the quality is great. The Framingham Residence Inn was especially nice because not only was it clean, and had a great breakfast with lots of options but the staff... More 

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Maplewood, Minnesota
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 21, 2015 via mobile

I needed a place to stay for 3 days while in Boston and this place worked perfectly. Most hotels in Boston are fairly expensive for just a basic room, but the unit I had here was a two bedroom suite with a full kitchen! You will want to have a car if staying here as there is no restaurant on... More 

Was this review helpful? Yes 2
West Suffield, Connecticut
Level Contributor
129 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed May 19, 2015

The Inn is located close to the Mass Pike. Rooms are spacious and include a kitchen plus sitting area and bedroom. The facility is clean and includes a workout area plus a breakfast, The front desk has a warm attitude and try their best to accommodate any request.

Was this review helpful? Yes 1
ResidenceInnGM549, Director of Sales at Residence Inn Boston Framingham, responded to this review

Thank you for your response. I am so pleased you took the time to share your review. We strive for perfection and when we get close, it is nice to here from our guests. Thank you for choosing the Residence Inn by Marriott we hope to see you again soon. More 

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