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Residence Inn Boston Framingham

3.0 of 5 400 Staples Dr., Framingham, MA 01702
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Certificate of Excellence 2014
Residence Inn Boston Framingham
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Residence Inn Boston Framingham
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126 reviews from our community

Traveler rating
    41
    52
    23
    7
    3
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55
19
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27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northeast USA
Top Contributor
103 reviews 103 reviews
29 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here off and on for 3 months straight. It's in a quiet area in a business park, off the main highway (Route 9). Rooms are clean, breakfast is good and hot. They have free manager's refreshments Monday to Wednesday. My room was cleaned every day. I never had an issue with noisy neighbors. Since it's in a business... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for taking the time in competing a review. I appreciate all the kind words and will certainly pass this along this to my staff. Again, thank you and I am sure we will see you soon on your next visit to the area. More 

New York City, New York
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While this Residence Inn is getting a little threadbare, it is very comfortable, clean and accessible while being slightly out of the way in a nice setting (there is even a BBQ for guests to use)...The rooms are spacious. They should switch from flourescent to LED bulbs to lighten up the space a bit...nice daylight does that. The breakfast includes... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you so much for taking the time in completing a review. I am glad that you enjoyed our breakfast, hopefully you were able to have one of our waffles. Again, thank you for your time and I hope to see you soon on your next visit to the area. More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

We concur with all the excellent reviews here: the rooms and all amenities are up to date, clean, and comfortable. We would gladly stay at this hotel again. However, we want to focus on the extra-mile service we received from the friendly and effective manager named Chris Belton. We had several rooms due to a sudden death in our family... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thanks you for your time completing a review. I will definitely let Chris know of your kind words. Chris has been an outstanding employee and it showed during your stay with us. Again, thank you for your feedback and I look forward having you stay with us in the future. More 

Albany, New York
Contributor
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 11, 2014

This hotel was the best I've been to. The room is actually the size of a small apartment complete with an almost full kitchen, there is no oven but had everything else, even a dishwasher. The decor is tasteful and up to date. The breakfast was plentiful. I would have preferred more fruit. I would recommend this for 2-3 adults,... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for your time in completing a review on our hotel. I am very happy to here that you enjoyed your stay with us so much. I will definitely pass along this to my staff. Again thank you for your kind words and I look forward having you with us on your next visit to the area. More 

Westfield, Massachusetts
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

Outstanding hotel - fully renovated - very nice. Great location to local businesses and shops. I was at this hotel during renovations last Spring and it has been totally revamped to an outstanding hotel. They have a pool with hot tub, and an exercise room. The exercise room has treadmills and dead weights. Great personnel - front desk and maintenance.... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

I appreciate you taking the time completing a review. I am glad that you were able to see the before and after product of our hotel. It was a lot of work but worth every penny. I will be sure to pass along to my staff your comments and again, thank you for your time and I look forward having... More 

North Providence, Rhode Island
Top Contributor
82 reviews 82 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 5, 2014

This hotel has a lot of value for the price of a room. The guest rooms are very large "apartment" style with a separate living room/kitchen. They also offer a light dinner and full breakfast at no additional cost (and free cookies at check-in). The Wi-Fi is also free which is nice and almost unheard of anymore. The only downside... More 

Was this review helpful? Yes 1
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

I appreciate you taken the time in completing a review on our hotel. Yes, our rooms are much larger than your standard hotel. I hope you were able to take advantage of the full kitchens we have. Again thank you for your time and hope to see you in the future. More 

Montclair, NJ
Top Contributor
122 reviews 122 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 3, 2014

We stayed here this past weekend during a trip to the New England Skating Arena for a hockey tournament. The hotel has recently been updated with all new furniture. It was very clean and well kept. The staff was very helpful and friendly especially to a large group of teenage hockey boys and their families. They were very accommodating. I'd... More 

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ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for taking the time in completing a review. I am very pleased that you enjoyed our hotel while visiting the New England Sports center. I will be sure to let my staff know that they were very helpful while you stayed with us. Again, thank you for your time and I am sure we will see you next... More 

Montreal
Top Contributor
98 reviews 98 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed October 16, 2014

Very nice hotel, modern rooms. Very comfortable living and kitchen area, fully equipped. Comfortable bedding, spacious working desk, Fast wi-fi. One of the nicest Residence Inn I stayed at. The only negative points were that the front desk clerk was lacking a bit of courtesy and that the paint was starting to peel in the bathroom. Other than that, loved... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank so much for taking the time completing a review. I am very glad that you consider us the best Residence Inn you ever stayed at. I do appreciate your kind words and look forward having you stay with us on your next visit to the area. Again, thank you for your time. More 

Marienville
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 29, 2014

Stayed here overnight for a cruise out of Boston, only 30 min. drive away. We chose the 2 bedroom suite for 2 couples. At $188 a night we thought that was a great price. We had a full kitchen, full size frig, stove, microwave, dishes and utensils. The living room had a fireplace, desk and flat screen tv. Tv in... More 

Was this review helpful? Yes 1
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

I appreciate your time in writing a review on our property. Our two bedroom suites fit two couple quite comfortably. It’s nice having the two separate bedrooms with their own bathrooms. I hope you enjoyed your cruise and I look forward having you stay with us on your next trip in the area. Again, thank you for your time. More 

Springfield, Massachusetts
Top Contributor
50 reviews 50 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

Rooms were just updated this year and it shows. Nice, clean rooms. Friendly staff. I had a typical satisfied Residence Inn experience. My only complaint is that the sound of the highway is very loud for all of you out there that are light sleepers (bring your earplugs!). Easy off and on the pike and route 9. I'll be headed... More 

Was this review helpful? Yes
ResidenceInnGM549, General Manager at Residence Inn Boston Framingham, responded to this review

Thank you for taking the time in completing a review. I am very glad that you enjoyed your stay with us. Hopefully while you were here you took advantage of the close proximity of the highway going to Boston to see the historical sites and the great restaurants. Again, thank you for your time and I look forward having you... More 

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Additional Information about Residence Inn Boston Framingham

Address: 400 Staples Dr., Framingham, MA 01702
Location: United States > Massachusetts > Framingham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Framingham 3*
Number of rooms: 125
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Also Known As:
Residence Inn Boston Framingham Hotel Framingham
Residence Inn Framingham
Framingham Residence Inn

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