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Americas Best Value Inn

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105 Washington Street, Foxboro, MA 02035
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Americas Best Value Inn
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Americas Best Value Inn
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51 reviews from our community

Traveler rating
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    3
    6
    8
    29
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Glenside, Pennsylvania
1 review
1 of 5 stars Reviewed 4 weeks ago

They had no business renting an unfinished room in an unfinished hallway without telling us if it was all they had available. 1. Smoke alarm was brand new, in the bedside table drawer with no batteries. 2. No closet. No hangers, no place to hang any thing. 3 Shoddy workmanship. The round metal plate for the shower spigot was mounted... More 

Was this review helpful? Yes
Vivek P, Guest Relations Manager at Americas Best Value Inn, responded to this review

I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. I hope that this will not deter... More 

Asheville, North Carolina
Top Contributor
59 reviews 59 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed April 8, 2015

I really don't know where to start. While I understand that the hotel is being renovated, there is still no excuse for dirty corridors and stairwells. There was no place to hand my clothes in the room. While the hotel did comp my first night, it took over a day to get a wardrobe in which to hang my clothes.... More 

Was this review helpful? Yes
Vivek P, Guest Relations Manager at Americas Best Value Inn, responded to this review

I deeply regret to learn that you found our hotel to be so substandard as to be termed the worst hotel. I am so sorry for the inconveniences that you experienced due to the ongoing construction and renovation process going on in our hotel. Know that your voice is important to us and that we are working hard to address... More 

New York City, New York
Top Contributor
183 reviews 183 reviews
15 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed December 22, 2014

First off let me give a little background story: I have an 8 year old Labrador that travels with me & I had to come to the Boston area for my best friend's birthday/Christmas party. I had originally booked with Red Roof Inn. EVERY single location in the Boston area has a rule that you cannot leave your dog unattended... More 

Was this review helpful? Yes 1
Vivek P, Manager at Americas Best Value Inn, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I have shared your compliments with our staff (Donna) and thank you for giving me the opportunity to recognize them for... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 22, 2014

I wish I could give negative stars. If you think it will be ok because it's so cheap, it's not even worth the money you spend! I called ahead to let them know I would be showing up around midnight and was told it was fine, I got there around 12:15 and waited in the lobby for almost an hour.... More 

Was this review helpful? Yes 2
Vivek P, Manager at Americas Best Value Inn, responded to this review

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues right away. I assure you that we are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. I... More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 11, 2014

This was the worst experience. We could not stay at this hotel. Not ready for customers. Filthy. No dining room or lounge as advertised. Dirty bed linens in the lobby. A total failure. We had to stay at a another local hotel for 3 times the price at the last minute. False advertising. The manager called me the next day... More 

Was this review helpful? Yes 1
Vivek P, Manager at Americas Best Value Inn, responded to this review

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. I hope you'll accept our sincere apologies for the lapse in service and convenience that you... More 

Boston
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 2, 2014

its not the greatest place, a little run down...it needs a little tlc and upgrades but its in a great spot close to Gillette stadium...beds are fairly comfortable, okay bar in the place it was closed for renovations at the time of my visit...if you have kids probably not the place to be if you are looking for a place... More 

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Vivek P, Manager at Americas Best Value Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that everything turned out all right and we are looking forward to seeing you again! More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 24, 2014

Good hotel: we needed extra towels and were accommodated each day. The room was ok: the blanket and spread on one bed had food spots so needed a wash, the shower curtain and bath room door had large black finger prints, and the wall near the floor by the suitcase stand needed a scrub.

Was this review helpful? Yes
Vivek P, Manager at Americas Best Value Inn, responded to this review

We appreciate you giving your feedback about your recent experience in our hotel. We appreciate that you have taken the time to give tips for future guests who can benefit from such advice. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that you were... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2014

Front desk was nice and talkative, let me check into my room an hour early. My room was very clean. They had the AC cranked so my room was freezing cold, but only took me 2 seconds to shut it off, so not an issue...I came down from Maine for a Patriots preseason game, and went to a red sox... More 

Was this review helpful? Yes 1
Vivek P, Guest Relations Manager at Americas Best Value Inn, responded to this review

Thank you so very much for taking the time to write such a wonderful review. We are so glad you found your room to be clean and our staff so accommodating. We look forward to your next stay. More 

Dalton, Massachusetts
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

This hotel is close to everything and we stayed here to attend a concert at the XFinity Center. First of all at check in the person had absolutely horrendous customer service. They charged my credit card at check in and did not tell me, and I had planned on paying cash upon check out (which i informed the staff member).... More 

Was this review helpful? Yes
Vivek P, Guest Relations Manager at Americas Best Value Inn, responded to this review

I am so sorry to hear about the unacceptable service you received during your stay in August. Please know that the customer service issues you faced have since been addressed. We hope to have the chance to serve you in the future to provide you with the level of service you deserve. More 

Tewksbury, Massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 26, 2014

They had a bunch of humidifiers going. They said the had an "incident" and couldn't give us the room we booked but gave us a king at half price. It wasn't even worth it. They should have paid us to stay here, and I probably still wouldn't have. If it wasn't in such close proximity to Gillette Stadium I would... More 

Was this review helpful? Yes 2
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