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Holiday Inn Cape Cod-Falmouth

3.0 of 5 291 Jones Rd, Falmouth, MA 02540
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Holiday Inn Cape Cod-Falmouth
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Holiday Inn Cape Cod-Falmouth
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243 reviews from our community

Traveler rating
    98
    74
    30
    23
    18
See reviews for
76
61
15
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Leeds, United Kingdom
2 reviews
4 of 5 stars Reviewed November 21, 2014

Checked in early the day after Columbus day so the hotel was very quiet (as was the town) which suited us. The lady who checked us in was very friendly and was quite happy to take the time to guide us round a map of Falmouth after which we were upgraded to a huge room which was obviously welcome. Having... More 

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Hello MYB-MMW, Thank you for your welcoming 4 guest review. Our team here at the hotel loves to see such great reviews about those who enjoyed their stay. We are happy to hear that you got to get out and explore our area. As you may not know, the hotel was purchased by new ownership in July and we all... More 

Goderich, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 8, 2014

Maybe it is not in the most convenient location with the greatest rooms but really....I can't knock it. It is an average hotel. I would stay there again if I had to..it's just that in Falmouth you would like to have a little more of a Cape Cod quaint feel. In this hotel it felt more like I was in... More 

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Greetings 1qaz2leadu4rd! Thank you for taking the time to share your recent experience with us. Good things are coming to the Holiday Inn Cape Cod- Falmouth. We will be starting phase 2 of renovations wihich I think you will be pleased and give the hotel more of that Cape Cod feel you are looking for. We always appeciate the feedback... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014 via mobile

The rooms were clean and the staff polite and friendly. Just what you would expect from a holiday inn. Had hoped that the restaurant was open later due to a late arrival. Breakfast was nothing fancy but well enough with lots of choices and a full pot of coffee. :) The serene setting was welcome with ease to downtown. An... More 

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Good Day LiMVLo, I want to thank you for giving our hotel a good review durning your most recent stay. It is always great to hear that one of our guests was satisfied with their stay. We look forwards to seeing you again soon! Best, Mimi General Manager More 

Schenectady, New York, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed October 28, 2014

My friend and I stayed here for two nights because she ran the Cape Cod marathon. My room was a handicapped accessible room with a king bed. The hotel is set up with five different entrances (the main entrance and then entrances A, B, C, and D). Our rooms were located by entrance C. If you're disabled, you have to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear Christina R, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

Southampton, United Kingdom
Top Contributor
64 reviews 64 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 17, 2014

This hotel has a good location with an attractive view from the reception area. The facilities are all pretty standard for a Holiday Inn - my room was large, had an effective heater/AC, good bathroom, fridge and TV and furnishings. Lighting was acceptable but a few brighter lights would also have been welcome. While service for the week-day non-buffet breakfast... More 

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Hartley Wintney, United Kingdom
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 15, 2014

This hotel is a little way from downtown Falmouth. My room was comfortable but showing signs of wear. Bathroom tiles, toilet seat, carpet all looking a bit tired. Room service on the first night was chaotic -left on the phone for 5 minutes while the staff argued about who should take the call! Food was adequate. Breakfast service was poor... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear aquaactionimage, Thank you for taking the time to leave us your feedback. I am glad to hear that we were able to provide you with comfortable room accommodations. On the other hand, it is disheartening that the level of service you have received and experienced was a let down. Please accept our sincere apologies if this may have caused... More 

Sherborn, Massachusetts
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 5, 2014

Check in went smoothly. I asked to be on a higher floor but was told all wedding guests are on the same floor. The first floor. I'm ok with a first floor but not a basement. I don't think it is acceptable for any guest to enter their rooms they are paying over $150.00 a night (off season) for to... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear Barryfan01, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you had a smooth check in experience. However, we’re sorry we fell below your expectation regarding the room condition, security and customer service. We will address these concerns. I assure you that the feedback... More 

Senior Contributor
22 reviews 22 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 2, 2014

Stayed here on business. Probably not a great vacation location. Nice newly renovated rooms with the feel of a boutique hotel. The room did smell like a wet dog but was very clean. The free wifi was ample and the lamps have USB outlets for charging devices.

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Manassas, Virginia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 of 5 stars Reviewed October 2, 2014

This property gets better each year on my annual business trip. The restaurant is definitely much better. Two names come to mind in particular: 'My' Amy at the Front Desk (in case there are two?), and the gentlemen who does the "personal" wake-up calls in the am. My server now for at least two years the the restaurant/bar is great,... More 

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MA
Top Contributor
77 reviews 77 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed September 30, 2014

Good sized room. Clean, bright. Bathroom a tad small. No water views, but a short drive to the harbor and ocean. Quick, friendly reception desk. No free newspapers. Does have an indoor pool. King bed was fine. Pillows were BIG and made it difficult to get comfortable. Breakfast was ... acceptable, but pricey. Worst part: over $300 for one night,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear grommit, Thank you for taking the time to review our property. I am pleased to hear that you liked the rooms and friendly front office staff. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. It sounds we failed to meet your expectations... More 

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Additional Information about Holiday Inn Cape Cod-Falmouth

Address: 291 Jones Rd, Falmouth, MA 02540
Phone Number:
Location: United States > Massachusetts > Cape Cod > Falmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cape Cod-Falmouth 3*
Number of rooms: 98
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Also Known As:
Holiday Inn Falmouth Hotel Falmouth
Falmouth Holiday Inn
Holiday Inn Cape Cod-Falmouth MA
Hotel Style:
#5 Romantic Hotel in Falmouth

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