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Holiday Inn Cape Cod-Falmouth

#16 of 22 Hotels in Falmouth
Certificate of Excellence
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291 Jones Rd, Falmouth, MA 02540
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Holiday Inn Cape Cod-Falmouth
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Holiday Inn Cape Cod-Falmouth
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275 Reviews from our TripAdvisor Community

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Traveler rating
    105
    81
    36
    32
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (275)
  • Mar-May only
    (60)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (46)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

Checking in was easy, parking is good and the guy at the desk was very nice. Told us how to get to our room. We got to our room and it was okay. It looks nice but has a really musty smell. The hallways all smell really bad. We decided to open the window before we went out but we're... More 

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Scranton, Pennsylvania
1 review
2 of 5 stars Reviewed 2 days ago NEW

My friend and I stayed at this hotel from July 24-July 26. Our room was on the third floor and there was no elevator in sight. Thankfully, a young man (another guest) saw me struggling with my luggage and carried it up the steps for me. We later asked the front desk where the elevator was (after I stood there... More 

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Woodbridge, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The room was clean and the staff was very helpful. We were on the first floor which was basically in the back of the building by the laundry and had an odor every time we walked in the building. We felt like we were in the basement of the building. If staying here ask for floor 2 or 3.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The staff was very accommodating. Especially, Kris. He spent a very good amount of time talking with us about what to do while we were here and how to get there with the least amount of trouble. Very knowledgeable and helpful. The hotel itself is decent. The indoor pool, the parking, the restaurant , all were fantastic.the wifi is a... More 

Was this review helpful? Yes 1
Jamestown, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Whole place musty smelling. Room old, needed work. Bathroom lighting poor. Bathroom ventilation poor. Ice machine out of service. Beds are clean and comfortable. WiFi connection poor, kept losing connection and having to login repeatedly.

Was this review helpful? Yes 1
New York, New York, United States
Level Contributor
115 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfortable stay at this Holiday Inn on the Cape. Conveniently located and a little off the beaten track but I mean just a little. Just what I was looking for. Clean rooms, great staff and good housekeeping. Nice Breakfast too. Close to restaurants, across the street and a Fab Super Stop and Shop is a minute away if you... More 

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Thank you Joe P! We are so happy that you enjoyed your time here at the Holiday Inn Cape Cod-Falmouth. We encourage our guests to provide feedback from their stays to help other travelers when they are planning their trips. I thank you for taking the time to share your experience with us and others coming to the Upper Cape.... More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beds were comfortable. Fitness center very limited and one of the two treadmills was out of order. No food after 9:45pm. No elevator. It was a decent hotel staff is pretty friendly, but I found the rooms to be a bit over priced. Also no elevator with kids and bags makes it a little annoying. I would stay here again.

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Greetings Maritsa Y! Thank you for taking the time to review your recent stay at our hotel. We appreciate your comments and it is feedback suck as yours that allows us to make adjustments and become better operators for our guests. I do apologize that you were never informed that the hotel does indeed have an elevator. It was added... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I am a frequent traveller with close to 100 hotel nights a year. This was one of the worst hotels I have ever stayed in. The place was dirty, smelly and in great need of a major renovation or even a complete demo and rebuild. The room had a door to an adjoining room but the door lock was broken.... More 

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear Bill B, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the... More 

Massachusetts
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed with my accumulated rewards points from July 2 - 5th 2015. When pulling up and seeing the heavily peeling exterior, you can tell that they do not reinvest in this property. When entering, we noticed the sign on the broken ice machine. We had several problems with our room, dirty walls, missing spray texture on the ceiling, then... More 

Was this review helpful? Yes 1
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear Roaming_NE, We appreciate the time you spent to write a review regarding your recent stay. I'm very sorry that we failed to meet your expectations. Our ownership and management do recognize the need for improvements throughout the property, and after the extended harsh winter we promptly started undergoing renovations in the spring. However, at this time we have suspended... More 

Dronfield, United Kingdom
Level Contributor
126 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Gentleman on the front desk. who checked us in was very curtious and helpful. Gave us cards for discount on the Ocean Queen ferry which was great. An inviting clean reception area, with a glowing gas fire. Also cooled flavoured water for guests to help themselves. Rooms clean, and good lamps, making the room very well lit. Bed comfy. The... More 

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