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Holiday Inn Cape Cod-Falmouth

3.0 of 5 291 Jones Rd, Falmouth, MA 02540
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Holiday Inn Cape Cod-Falmouth
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Holiday Inn Cape Cod-Falmouth
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253 reviews from our community

Traveler rating
    101
    77
    30
    26
    19
See reviews for
79
63
16
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (253)
  • Mar-May only
    (53)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (46)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Clean, room was nice, pool wasn't busy and was clean, the whole place smelled fresh, (not like mold like someone else had written) and was well worth the money. Front desk help was awesome and assisted with anything they could.

Was this review helpful? Yes
Providence, Rhode Island
1 review
1 of 5 stars Reviewed 1 week ago

This hotel failed miserably again to host hockey tournament guests this past weekend (Feb 20-22) as it has in the past. You cannot wrap around your rigid typical hotel rules to dozens of 8-10 year olds and their parents. The management needs to innovate not reprimand. Clearly, this hotel management does not make informed decisions. While the hotel called out... More 

Was this review helpful? Yes
RI
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We recently stayed here on Friday and Saturday night for a weekend hockey tournament. There were six teams in the hotel and because rooms were given out before their 3pm check-in, teams were not put fully together in the hotel. Next, there were some issues with rooms including, lack of hot water, heaters pulling away from the wall blowing cold... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Thank you for your candid review stjmarin. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. To address some of the comments you listed: First and foremost, safety and security is of utmost importance to us. We always strive... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The front desk has a lovely group of women that were willing to make my stay perfect. The room was cozy, the bed was comfortable and the shower had hot water, which is absolutely wonderful! I would stay again and again!

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Thank you so much Heather B for your amazing review! Here at the Holiday Inn Cape Cod-Falmouth, it brings us such joy when we learn that our guests had a comfortable stay. We look forward to your next visit, Mimi General Manager More 

East Sandwich, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Could not get home from work on Wed. night of the blizzard because my street hadn't been plowed. Needed to be in work on Thursday morning. Drove to the Holiday Inn and was fortunate to get a room. The room was very clean, well stocked with towels, had plenty of hot water and room temperature was perfect. Ate in their... More 

Was this review helpful? Yes 1
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Greetings Nancy C! Your review means so much to us. We know mostly everyone that stayed with us throughout the blizzard was distressed and could not get home, and I am mostly happy that we had a room to accommodate you. Thank you for recognizing all the different departments that you had a positive experience with, they all worked very... More 

Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great location, close to the main strip for shopping, restaurants. We got the jacuzzi suite and we not disappointed. Very nice room, spacious, clean and the tub was fabulous. Great staff, helpful and friendly. We got the breakfast included with our stay and it was very good. Great little bar/restaurant for a quiet drink or the game.

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear Diem722, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mimi General Manager More 

Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 12, 2015

This was my second time staying at this hotel. The first time I was greeted as an IHG rewards member and upgraded to a quiet king-sized room on a top floor. Although it was odd that there was a bag of dirty laundry left in the closet, there were no other issues with my stay and I looked forward to... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear BostonGal13, Seems like we missed the mark, I am very sorry that you did not enjoy your stay. We take guest satisfaction very serious here, and it saddens me that you did not have a perfect 10 stay. Each day I receive a report of all the guest issues that were reported, so I can personally follow up. I... More 

Middleboro, Massachusetts
Top Contributor
90 reviews 90 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 9, 2015

Nice and Clean. Has a lounge and good food. Has a great buffet breakfast. Has an indoor pool, but didn't use. No time. We did have some toilet issues, but the staff took care of it. Even left us a plunger, just in case we needed it again. Had a 2 night minimum during the summer. Not too far for... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Greetings qtparties! It is by far refreshing to hear that we provided a clean comfortable stay for you! I am sorry for the inconvenience that you experienced, however I am happy to hear that we were able to resolve the issue to your satisfaction. Thank you for sharing your experience, and next time I hope we can make it an... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 7, 2015

We stayed for a hockey tournament and the food and the accommodations were horrible. The place is in need of a make over. We had a pasta/pizza dinner for the team and it was over priced and the food quality was poor. The pasta tasted like mush and the pizza was microwaved....The room accommodations were tired! The carpet smelled like... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Hello Kimberly A, I am very sorry that you did not enjoy your stay at our hotel. As you probably did not know the hotel was recently purchased, and is under new management. In early 2015 the property will be undergoing a refresh renovation, including an overhaul in the restaurant with a new menu concept. The rooms were completely renovated... More 

New York City, New York
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 26, 2014

we stay at this hotel at least once a year for synchro ice skating competitions and my review is long overdue. the only reason we first stayed here was because my kids' team decided to stay here and we had to be with them. the team stays in other holiday inn hotels on the east cost and i wouldn't stay... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Happy New Year Ann O! We loved to read your 5 start review on Trip Advisor for our Holiday Inn Cape Cod-Falmouth! Our staff looks forward to your group every year and it is such a pleasure to be your host hotel for the syncho ice skating competitions. The girls are so well behaved and always look so pretty when... More 

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Additional Information about Holiday Inn Cape Cod-Falmouth

Address: 291 Jones Rd, Falmouth, MA 02540
Phone Number:
Location: United States > Massachusetts > Cape Cod > Falmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cape Cod-Falmouth 3*
Number of rooms: 98
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Also Known As:
Holiday Inn Falmouth Hotel Falmouth
Falmouth Holiday Inn
Holiday Inn Cape Cod-Falmouth MA
Hotel Style:
#5 Romantic Hotel in Falmouth

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