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Holiday Inn Cape Cod-Falmouth

3.0 of 5 291 Jones Rd, Falmouth, MA 02540
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Holiday Inn Cape Cod-Falmouth
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Holiday Inn Cape Cod-Falmouth
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247 reviews from our community

Traveler rating
    99
    75
    30
    25
    18
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79
62
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33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my second time staying at this hotel. The first time I was greeted as an IHG rewards member and upgraded to a quiet king-sized room on a top floor. Although it was odd that there was a bag of dirty laundry left in the closet, there were no other issues with my stay and I looked forward to... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear BostonGal13, Seems like we missed the mark, I am very sorry that you did not enjoy your stay. We take guest satisfaction very serious here, and it saddens me that you did not have a perfect 10 stay. Each day I receive a report of all the guest issues that were reported, so I can personally follow up. I... More 

Middleboro, Massachusetts
Top Contributor
89 reviews 89 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice and Clean. Has a lounge and good food. Has a great buffet breakfast. Has an indoor pool, but didn't use. No time. We did have some toilet issues, but the staff took care of it. Even left us a plunger, just in case we needed it again. Had a 2 night minimum during the summer. Not too far for... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Greetings qtparties! It is by far refreshing to hear that we provided a clean comfortable stay for you! I am sorry for the inconvenience that you experienced, however I am happy to hear that we were able to resolve the issue to your satisfaction. Thank you for sharing your experience, and next time I hope we can make it an... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed for a hockey tournament and the food and the accommodations were horrible. The place is in need of a make over. We had a pasta/pizza dinner for the team and it was over priced and the food quality was poor. The pasta tasted like mush and the pizza was microwaved....The room accommodations were tired! The carpet smelled like... More 

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Hello Kimberly A, I am very sorry that you did not enjoy your stay at our hotel. As you probably did not know the hotel was recently purchased, and is under new management. In early 2015 the property will be undergoing a refresh renovation, including an overhaul in the restaurant with a new menu concept. The rooms were completely renovated... More 

New York City, New York
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

we stay at this hotel at least once a year for synchro ice skating competitions and my review is long overdue. the only reason we first stayed here was because my kids' team decided to stay here and we had to be with them. the team stays in other holiday inn hotels on the east cost and i wouldn't stay... More 

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Happy New Year Ann O! We loved to read your 5 start review on Trip Advisor for our Holiday Inn Cape Cod-Falmouth! Our staff looks forward to your group every year and it is such a pleasure to be your host hotel for the syncho ice skating competitions. The girls are so well behaved and always look so pretty when... More 

Leeds, United Kingdom
2 reviews
4 of 5 stars Reviewed November 21, 2014

Checked in early the day after Columbus day so the hotel was very quiet (as was the town) which suited us. The lady who checked us in was very friendly and was quite happy to take the time to guide us round a map of Falmouth after which we were upgraded to a huge room which was obviously welcome. Having... More 

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Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Hello MYB-MMW, Thank you for your welcoming 4 guest review. Our team here at the hotel loves to see such great reviews about those who enjoyed their stay. We are happy to hear that you got to get out and explore our area. As you may not know, the hotel was purchased by new ownership in July and we all... More 

Goderich, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 8, 2014

Maybe it is not in the most convenient location with the greatest rooms but really....I can't knock it. It is an average hotel. I would stay there again if I had to..it's just that in Falmouth you would like to have a little more of a Cape Cod quaint feel. In this hotel it felt more like I was in... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Greetings 1qaz2leadu4rd! Thank you for taking the time to share your recent experience with us. Good things are coming to the Holiday Inn Cape Cod- Falmouth. We will be starting phase 2 of renovations wihich I think you will be pleased and give the hotel more of that Cape Cod feel you are looking for. We always appeciate the feedback... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 4, 2014 via mobile

The rooms were clean and the staff polite and friendly. Just what you would expect from a holiday inn. Had hoped that the restaurant was open later due to a late arrival. Breakfast was nothing fancy but well enough with lots of choices and a full pot of coffee. :) The serene setting was welcome with ease to downtown. An... More 

Was this review helpful? Yes
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Good Day LiMVLo, I want to thank you for giving our hotel a good review durning your most recent stay. It is always great to hear that one of our guests was satisfied with their stay. We look forwards to seeing you again soon! Best, Mimi General Manager More 

Schenectady, New York, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed October 28, 2014

My friend and I stayed here for two nights because she ran the Cape Cod marathon. My room was a handicapped accessible room with a king bed. The hotel is set up with five different entrances (the main entrance and then entrances A, B, C, and D). Our rooms were located by entrance C. If you're disabled, you have to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear Christina R, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

Southampton, United Kingdom
Top Contributor
64 reviews 64 reviews
35 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 17, 2014

This hotel has a good location with an attractive view from the reception area. The facilities are all pretty standard for a Holiday Inn - my room was large, had an effective heater/AC, good bathroom, fridge and TV and furnishings. Lighting was acceptable but a few brighter lights would also have been welcome. While service for the week-day non-buffet breakfast... More 

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Hartley Wintney, United Kingdom
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 15, 2014

This hotel is a little way from downtown Falmouth. My room was comfortable but showing signs of wear. Bathroom tiles, toilet seat, carpet all looking a bit tired. Room service on the first night was chaotic -left on the phone for 5 minutes while the staff argued about who should take the call! Food was adequate. Breakfast service was poor... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear aquaactionimage, Thank you for taking the time to leave us your feedback. I am glad to hear that we were able to provide you with comfortable room accommodations. On the other hand, it is disheartening that the level of service you have received and experienced was a let down. Please accept our sincere apologies if this may have caused... More 

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Additional Information about Holiday Inn Cape Cod-Falmouth

Address: 291 Jones Rd, Falmouth, MA 02540
Phone Number:
Location: United States > Massachusetts > Cape Cod > Falmouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cape Cod-Falmouth 3*
Number of rooms: 98
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Also Known As:
Holiday Inn Falmouth Hotel Falmouth
Falmouth Holiday Inn
Holiday Inn Cape Cod-Falmouth MA
Hotel Style:
#5 Romantic Hotel in Falmouth

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