One week ago I was contacted via telephone that my husband and I had won a contest (4 round trip tickets anywhere as well as $75 in restaurant gift certificates. I was told that we should come to the office at the HarborView in order to pick up our prizes. Upon arriving we were informed that they would like to... more

i have been a timeshare owner at surfside resort in east falmouth massachusetts since it was built in 1998. surfside is now part of innseason resorts, much to my regret. i was deceived by a sales person for innseason, who contacted me at my resort while i was on vacation, representing herself to be from "guest services" inviting me to... more

We decided to stay there as a promo for a tour of the time share. When I arrived my husband fell ill. They would not let me go on the tour without him and I had to pay full price for a room I would not have chosen to stay in. The room was smelly and old and the bathroom... more

My husband and I and two children, 17 and 12, stayed here for two nights. The room smelled a little musty and the shower was a little scary. We asked for a rollaway bed and it came within ten minutes. That was good. I was surprised that there wasn't extra towels or anything considering four of us were in the... more

we are timeshare owners at an affiliated resort that have (against our will) become default members of the InnSeason Resorts, they will tell you all sorts of wonderful things about their new point system.....it doesn't work, try getting an exchange within the InnSeason network of resorts & they will give you every excuse in the world but not deliver, had... more

We made reservations for 2 rooms, 2 beds for a weekend with our mothers. We made them over a month in advance. When we arrived, they gave us smoking rooms, which we didn't ask for, but we understood they couldn't change out if there was a non smoking. However my aunt checked in earlier that afternoon telling the front desk... more

I would not stay here again strictly due to the hotel staff. I made reservations for 2 rooms for 2 nights with 2 queen size beds over one month prior to my arrival. I checked in at 3pm and when we were shown our room it was a smoking room. I had not requested smoking and went back to request... more

My husband and I as well as other family stayed here for a long weekend in early June. The views are spectacular. Its a comfortable walk to the harbor, ferry service and downtown Falmouth. Falmouth is great place to stay in Cape Cod, in case you'd like to take day trips to Plymouth or Boston Our room was very spacious... more

May 13, 2004 My sister and I stayed the Best Western in Falmouth. The location is good and the staff is very helpful. My sister and got lost one night coming back to the hotel, we made a wrong turn . The night staff stayed on the telelphone with us and talked us back to the hotel. They gave us... more