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Comfort Inn & Suites Fall River

2.5 of 5 360 Airport Road, Fall River, MA 02720
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Comfort Inn & Suites Fall River
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Comfort Inn & Suites Fall River
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105 reviews from our community

Traveler rating
    30
    37
    23
    10
    5
See reviews for
32
28
6
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Angra do Heroismo, Portugal
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

It is a well located hotel if the idea is to go through Fall River and New Bedford, as well as other New England towns. Very comfortable room and breakfast included, also enjoyable. Small but nice pool and a well equipped gym. Always friendly and helpful staff - has some years, but it is well disguised. Nearby is a Dunkin... More

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello , Thank-you for your great review. We are glad you enjoyed your stay here with us and your town of the surrounding New England towns. We work hard to ensure all of our guests enjoy their stay and our front desk works hard to ensure you are comfortable. We hope to see you the next time you are in... More

Kitchener, Canada
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

There are very few hotels in Fall River as it is a small place, so we chose this one. It was fine. Clean enough. There weren't any pool towels, Its really not near anything except a Dunkin' Donuts, so don't assume you can walk to any attractions. They do provide a free breakfast, however, the tv in the dining room... More

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello - Thank you for the review. I do apologize for the inconveniences in your stay which you experienced. Upon request, we could of changed the channel to something you found more suitable for your children. I have forwarded the concern of the Front Desk agent you mentioned to our General Manager. Thank-you for your feedback, Kate Eastman More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff here is amazing, they make you feel so welcome. They genuinely care about making your stay here as comfortable as possible. The rooms are beautiful, spacious and clean. The continental breakfast is great and someone is always there to replenish anything that needs it. I will be staying here any and every time I am in the area.... More

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank-you for your great review! We all work very hard to ensure every guest of ours enjoys their stay. I will pass along the compliments to the staff, who as you say, work extremely hard to ensure everyone is comfortable during their time here. I am glad you found our location convenient with a variety of restaurants around us.... More

Chipley, Florida
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First Hats off to the staff.one of the cleanest motels I've been in in quite awhile.The night desk clerk Danny is a remarkable employee who not only in my eyes should have recognition on trip advisor he should be employee of the month and is entitled to a raise.There was nothing this man wouldn't do to help make you feel... More

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank-you for the great review on your stay here with us. We all work hard to ensure that every one of our guests has a clean and comfortable stay. I will pass along the compliments to Danny for his customer service. We hope to see you again, the next time you are in the area. Thanks, Kate Eastman More

Limerick, Ireland
Top Contributor
74 reviews 74 reviews
37 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel one night, we choose it in particular as we were heading to Boston next day. We were happy with our time here. The room was clean and comfortable. We enjoyed breakfast, though basic. All the staff we encountered were pleasant.

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, I wanted to say thank-you for your great review about your stay with us. We are conveniently located between Boston, MA ; Newport, RI, Cape Cod and Providence, RI . I hope the next time that you visit the Southeastern Massachusetts area that will visit us again! Thanks, Kate Eastman More

Alfred, Maine, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall I really enjoyed my stay at this hotel! The staff was incredibly attentive and when there was an initial problem with my card upon check in (just a minor problem with my bank), Danny was a big help and was very understanding!! The room was more than enough for my best friend and I who stayed there for the... More

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank- you for your review on your stay with us. I am happy to hear Danny was able to quickly resolve any issues you had., that you found our beds comfy and you enjoyed your breakfast. I have passed the other issues you mentioned over to our General Manager. We hope to see you the next time you are... More

Middle Village, New York
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel October 24-27, 2014. I was in town to visit my adopted nephew and check out the Halloween happenings, and I was very happy with both. I was also happy with this hotel, as the room was clean, the breakfast basic but good, and the staff polite (the hot water in the shower was also plentiful,... More

Was this review helpful? Yes 1
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank-you for your review on your stay here wit us. I do apologize for the inconvenience of having to wait to print your boarding passes. Also, I would like to apologize for the TV. Unfortunately, those cable boxes have a timeout mechanism ( as told by our cable provider). On the other hand, I am glad you enjoyed your... More

Newcastle, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights during our trip around the Boston, Cape Cod and Rhode Island region. Overall I would say the hotel was OK. Eventhough it is located basically in an industrial area it was quiet and gave us easy access to the highways to get around. The room was reasonable and fairly well presented. Staff were friendly... More

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank-you for your review about your stay here with us. We are centrally located between all three destinations of Boston, Cape Cod and Rhode Island. We work hard to provide a nice clean room to all of our guests and happy to hear you enjoyed your time with us. Hope to see you again soon. Kate Eastman More

South Carolina
Contributor
11 reviews 11 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here two nights in October, 2014. The motel is located just off Rt 24 in Fall River. Plenty of parking. There is a nice restaurant and a Dunkin Donuts adjacent. I got a good rate. The motel was not busy when I visited, so I was able to get an early check in. The lobby is standard. If the... More

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, I would like to thank-you for your review on our hotel for we appreciate the feedback to help us continuously better serve our guests. We are currently working with our cable company to be able to upgrade our services and remove the box completely from the rooms. I will pass along your comments about breakfast to the General Manager... More

Maryland
Top Contributor
70 reviews 70 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had two rooms over a couple days, and there was nothing particularly positive about the stay except that the staff I interacted with were friendly. The rooms we had smelled - one was kind of musty, the other a bit more pungent. Thankfully the windows opened. Other problems with the room were relatively minor, both sets of room keys... More

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, I sincerely apologize for the inconvenience in customer service you experienced during your stay. I apologize for the lack of attention to detail in your room and have forwarded this review to our General Manager and Owner to review what went wrong and to implement a solution so this does not happen again. I do apologize for the breakfast,... More

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Additional Information about Comfort Inn & Suites Fall River

Address: 360 Airport Road, Fall River, MA 02720
Phone Number:
Location: United States > Massachusetts > Fall River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Fall River 2.5*
Number of rooms: 79
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Also Known As:
Comfort Inn & Suites Fall River Hotel Fall River
Comfort Inn And Suites Fall River
Best Western Fall River
Fall River Best Western

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