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Comfort Inn & Suites Fall River

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360 Airport Road, Fall River, MA 02720
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1 room 1 adult
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Comfort Inn & Suites Fall River
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133 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed December 12, 2015

We had a wedding nearby and had many rooms as part of a room block. The staff was always very helpful to us and our guests staying there. The sales manager, Ted, went above and beyond for us. We are so appreciative of his help along with everyone else on staff there. After our wedding, the hotel allowed us to... More 

Helpful?
Thank Bill C
Level Contributor
4 reviews
1 of 5 stars Reviewed October 26, 2015 via mobile

I was in room 110 and was planning to stay at the hotel overnight with my family. I kept hearing a dripping noise near the sink outside the bathroom so I went to touch the rug underneath it and it was very wet. Then I stuck my hand right below the sink and I felt the water dripping from the... More 

Helpful?
Thank Vee S
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 20, 2015

Stayed for an overnight on 10/12 at a very reasonable rate. Easy to get to off of several highways. Desk clerk and morning staff were very helpful. Yes, bathroom is small but we made it work. It is an older property but they have renovated and it was great for the price we paid.

Helpful?
Thank Mary B
New Jersey
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 12, 2015

This hotel was booked by a group reservation, the hotel is old, but has been updated. The first room the desk clerk put us in was a joke. He could not be serious. I drove 4 hours to stay in a room with a broken tub and a microwave stacked on top of a mini frig? what am in college?... More 

Helpful?
Thank Samsmom3
Gray, Georgia
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 11, 2015

We read reviews of this location prior to booking. We decided that it fit our needs as we were just passing through. I found it to be a little better than I had anticipated. Our experience: Scott I believe his name was, at check-in was very pleasant. He was still there the next morning when we checked out and was... More 

Helpful?
Thank Bippy129
Oxford, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 12, 2015 via mobile

We slept well comfortable room Nice breakfast Nice hospitality Clean Loved the location Close to many sites of interest Air quality was nice with no smoking Free newspaper also appreciated Smiling and willing to please employees and free parking is always a great way to accommodate guests

Helpful?
1 Thank maryknightseferi1
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you so much for reviewing our property. All of us here at the hotel try our very best to make each guests stay enjoyable. We look forward to seeing you again. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 5, 2015 via mobile

Rooms were fine. Hotel middle of nowhere. Crowd rowdy and rough. Breakfast room looked ransacked from late night activitied with cereal everywhere on the floor. Took long time to checkout as only 1 rep on Sunday morning who was new, made a mistake and had to be on the phone with the boss to rectify the situation.

Helpful?
1 Thank Kathleen C
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you for the review. We are in the process of changing our breakfast area to make it bigger and less congested. We appreciate what you said about the areas that need improvement. More 

Brockton Massachusetts
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 3, 2015

On July 31st my husband and I stayed in Fall River for a family funeral. The hotel was very nice: good breakfast, courteous staff, clean room and comfortable bed. The location is fantastic if you're in the area for site seeing! It is located next to routes 24, 79, and 195. I would stay again!

Helpful?
Thank Pepper88
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you for the kind review. We hope to see you again. More 

Rome, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 20, 2015

I was traveling in the Fall River area for work and my first stop was near this hotel. I chose the hotel based on location and I was greeted at the front desk by Samantha. She was very warm and accomodating and went above and beyond to get me into a room. I was going to take the Queen room... More 

Helpful?
1 Thank Ryan S
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you for the review and the kind words. We immediately praised Samantha for the great job. For someone who never worked in hotels and only been with us for a few months she is a natural at provide great guest service. Thank you for allowing us to make you stay enjoable. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2015

Comfortable beds, very clean, good breakfast. Friendly and helpful hotel staff. Full of amenities. Located in area with many convenient places to eat and shop. We really enjoyed our stay. Highly recommended.

Helpful?
1 Thank Richard S
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

We are so happy to hear you had such an enjoyable stay at our hotel. We all appreciate guests like you who makes our job a positive and uplifting experience. We all try hard to see that our guests are taken care of. When we receive comments such as yours we feel proud and happy that we gave great guest... More 

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