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Comfort Inn & Suites Fall River

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360 Airport Road, Fall River, MA 02720
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Comfort Inn & Suites Fall River
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Comfort Inn & Suites Fall River
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122 Reviews from our TripAdvisor Community

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Traveler rating
    34
    41
    29
    11
    7
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38
32
7
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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    (122)
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    (28)
  • Jun-Aug only
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    (41)
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Seattle, Washington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The pool was in poor condition, the rooms were shabby and the breakfast area was much too small. Definitely not a repeatable experience. This hotel is in need of a pretty extensive overhaul to be acceptable.

Was this review helpful? Yes 1
Langhorne, Pennsylvania
Level Contributor
138 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Business trip and this was a very nice location. Claim was my preferences were not in the system even though I was able to see them? Maybe that new wiz bang website no one like even the owners! Check in a little confusion which created delay. Some other group of ladies had messed things up and were unsure which caused... More 

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Peterborough, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 25, 2015

Not easy for us to find but, booking in was easy and friendly. In USA on a fly drive holiday so the price was right! Breakfast ok and the room was very clean bed comfortable. Just what we had come to expect in America. Had a pool but didn't get to use it. Place next door for dinner was fine.

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 6, 2015

Find another place to stay. The bathroom was a disaster, and while the beds and furniture looked fine, the state of the bathroom made me question whether the rest of the room was really clean. There was blood, hair, and other nasty stuff embedded in the towels and hand towels. The worst part is that these disgusting towels were folded... More 

Was this review helpful? Yes 4
Brattleboro, Vermont
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 26, 2015

We were not given the room we reserved, there was no warm breakfast food available at 9 even though breakfast is served until 9:30 on weekends, none of the equipment in the fitness room worked properly.

Was this review helpful? Yes 3
texas
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel provides great rooms and great prices for the area. You are not that far from Newport and or surrounding areas although you have to drive a little further. Hard to find at first but after first try...very easy! Rooms were very nice; bedding great; service even better. Breakfast has limited options and is usually very crowded in small... More 

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Milford, Connecticut
1 review
5 of 5 stars Reviewed April 30, 2015

Staff want above and behind to make certain I was happy,rooms are clean and comfortable. Breakfast was very clean, well stocked and fresh. Ample parking right in front. I will be staying here every time I am in area.

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Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you very much for the kind words. We will be sure that the staff about your comments. We look forward to seeing you again. More 

Fall River, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed April 14, 2015

Queen suite was cozy and the whirlpool was a nice treat at the end of the day. Doug was great! The whole staff was super friendly. We live in the area and plan on staying here once a month! Great time!

Was this review helpful? Yes
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you for the kind words and mentioning one of our best guest service employees. We try our best to make each of our guests have a great experience at the Comfort Inn. We look forward to seeing you in the months to come. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 4, 2015

Iam writing this review because my stay started off ok but has turned into a nightmare I was paying 87.75 a nite after tax they raised my rate I was told they did away with the 79.00 dollar rate which I get because my job gets a discounted rate here so after talking to several other guest I was lied... More 

Was this review helpful? Yes 1
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

On behalf of everyone at Comfort Inn, Fall River, MA, I want to apologize for the poor and inadequate service that you received from us. This situation is certainly an unusual one and we are really sorry for the inconvenience that this may have caused. At Comfort Inn, Fall River, MA we strive for our client’s satisfaction and prioritize their... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 24, 2015

We stayed here as part of a wedding party. Booking and checking in was very easy and the hotel staff was very friendly. When we got to our room, we were a little dissappointed. It had a musty, smoky smell and didn't look very clean. There was a lot of dust around the heater and by the window. Luckily we... More 

Was this review helpful? Yes 2
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you for the review. First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by the room condition and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and... More 

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