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Comfort Inn & Suites Fall River

2.5 of 5 360 Airport Road, Fall River, MA 02720
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Comfort Inn & Suites Fall River
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Comfort Inn & Suites Fall River
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111 reviews from our community

Traveler rating
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    39
    25
    10
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Arkansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

wow staff was on top of all my needs. excelent service friendley and knoldgeable to a fault. I am a returning patron. this stay was as great as the ones in the past. rooms are neat and well mantained even with the upgrading going on. there new pool will be a super addtion when complete soon. these people are true... More 

Was this review helpful? Yes
Scott R, General Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you for taking the time to write this review and for the kind words. It is a pleasure to take care of you and for all our guests. We all look forward to seeing you again. More 

massachusetts
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked just one night here to beat a snowstorm and be in the area for an event at a local college. Clean, very comfortable beds...obviously in the middle of a renovation in the lobby and hallways, but the room was nicely decorated. Front desk recommended the pub next door for a bite to eat...very good!

Was this review helpful? Yes
Scott R, Manager at Comfort Inn & Suites Fall River, responded to this review

Thank you so much for reviewing our Comfort Inn of Fall River, MA. We appreciate your feedback and the kind words. We try our best to provide a great environment for all our guests even when we are in the middle of renovations. We look forward to seeing you again. Scott Ross General Manager More 

Southington, Connecticut
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 13, 2015

The physical property was decent and clean, although their was a stale smell near the edge of the lobby and breakfast area. The hotel needs to do a better job enforcing no smoking in the elevator. Also there was a group of people hanging out drinking and smoking under the balcony which their noise carried up to my room. The... More 

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank-you for your review of our property. We work hard as a team to ensure that our rooms are maintained and clean. I will talk to the General Manager about the disruption you experienced by people standing under the Balcony so we can reinforce this to our front desk staff as well. We hope to see you again the... More 

Bangor, Maine
Top Contributor
67 reviews 67 reviews
7 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 5, 2015

I booked this hotel with the idea of being near several places we wanted to visit while in the area as well as for the indoor pool which is a nice treat for my kids and a must whenever we go on vacation so they can burn some energy. When we arrived to check in for the weekend, there was... More 

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, I sincerely apologize for the inconveniences you experienced during your stay here with us. Our pool is unfortunately down, but it is for our routine cleaning, painting and replacing of the drain cover to ensure a clean and maintained pool to our guests. I also apologize for the initial wait you experienced when checking into the hotel. I have... More 

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 3, 2015

We stayed here off season. For my husband's birthday we toured Battleship Cove and stayed overnight. I paid extra for the "Honey Moon" suite as it is January and I thought he might appreciate warming up in the in suite hot tub. He did! The room was very clean, quiet, spacious, and well appointed. The décor was updated and nice.... More 

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello Mary. Thank-you for your great review! I am very happy to hear that you enjoyed your stay here with us and glad to hear that you and your husband enjoyed his birthday surprise. I will pass along the compliments to the staff, as we all work hard to ensure every guest enjoys their stay with us. We hope to... More 

Merrick, New York
2 reviews
5 of 5 stars Reviewed November 23, 2014

Excellent, overall: Value (I'm used to paying much more & receiving much less), Location, Free Breakfast, Free-Unlimited supply of Coffee all day & all night long, Open 24/7 business center w/Computer, Free Parking, very Large room w/many Free PPV TV stations & Music programs to choose from. An extra special mention & thank you to the courtesy, friendliness, & help... More 

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank-you for you wonderful review. We are very happy you enjoyed your stay here with us. We all work hard to make sure each traveler enjoys their stay here with us. I will pass along the compliments to Karen! We hope to see you the next time you are in the area! Kate Eastman More 

Angra do Heroismo, Portugal
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 13, 2014

It is a well located hotel if the idea is to go through Fall River and New Bedford, as well as other New England towns. Very comfortable room and breakfast included, also enjoyable. Small but nice pool and a well equipped gym. Always friendly and helpful staff - has some years, but it is well disguised. Nearby is a Dunkin... More 

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello , Thank-you for your great review. We are glad you enjoyed your stay here with us and your town of the surrounding New England towns. We work hard to ensure all of our guests enjoy their stay and our front desk works hard to ensure you are comfortable. We hope to see you the next time you are in... More 

Kitchener, Canada
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 11, 2014

There are very few hotels in Fall River as it is a small place, so we chose this one. It was fine. Clean enough. There weren't any pool towels, Its really not near anything except a Dunkin' Donuts, so don't assume you can walk to any attractions. They do provide a free breakfast, however, the tv in the dining room... More 

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello - Thank you for the review. I do apologize for the inconveniences in your stay which you experienced. Upon request, we could of changed the channel to something you found more suitable for your children. I have forwarded the concern of the Front Desk agent you mentioned to our General Manager. Thank-you for your feedback, Kate Eastman More 

1 review
5 of 5 stars Reviewed November 11, 2014 via mobile

The staff here is amazing, they make you feel so welcome. They genuinely care about making your stay here as comfortable as possible. The rooms are beautiful, spacious and clean. The continental breakfast is great and someone is always there to replenish anything that needs it. I will be staying here any and every time I am in the area.... More 

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank-you for your great review! We all work very hard to ensure every guest of ours enjoys their stay. I will pass along the compliments to the staff, who as you say, work extremely hard to ensure everyone is comfortable during their time here. I am glad you found our location convenient with a variety of restaurants around us.... More 

Chipley, Florida
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 6, 2014

First Hats off to the staff.one of the cleanest motels I've been in in quite awhile.The night desk clerk Danny is a remarkable employee who not only in my eyes should have recognition on trip advisor he should be employee of the month and is entitled to a raise.There was nothing this man wouldn't do to help make you feel... More 

Was this review helpful? Yes
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review

Hello, Thank-you for the great review on your stay here with us. We all work hard to ensure that every one of our guests has a clean and comfortable stay. I will pass along the compliments to Danny for his customer service. We hope to see you again, the next time you are in the area. Thanks, Kate Eastman More 

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Additional Information about Comfort Inn & Suites Fall River

Address: 360 Airport Road, Fall River, MA 02720
Phone Number:
Location: United States > Massachusetts > Fall River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Fall River 2.5*
Number of rooms: 79
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Also Known As:
Comfort Inn & Suites Fall River Hotel Fall River
Comfort Inn And Suites Fall River
Best Western Fall River
Fall River Best Western

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