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Residence Inn Boston Dedham

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259 Elm Street, Dedham, MA 02026
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1 room 1 guest
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Residence Inn Boston Dedham
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117 Reviews from our TripAdvisor Community

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Traveler rating
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    20
    8
    3
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42
12
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Boston Dedham
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

My son and I were in Boston visiting with my mom and stayed at this hotel for four nights and it was well worth it. The staff is so friendly and helpful. A special shout out goes to Kathy! She is one of the best.. she knows everyone by name and goes out of her way to make your stay... More 

Was this review helpful? Yes 1
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so happy to hear you and your son enjoyed your stay with us again and look forward to your next visit. Kathy and the rest of the staff will enjoy hearing your kind comments. It is our goal to make our guests feel right at home. Thank you for taking the time to write this review! More 

Massachusetts
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 23, 2014

I landed in this lovely hotel at 1130 pm after bailing on the first hotel I checked into. The front desk staff was very accommodating. The hotel room was large, efficient and very well equipped. The bed was quite comfortable. The room was quiet. The decoration was modern and cozy at the same time. I would definitely recommend this hotel... More 

Was this review helpful? Yes 1
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Our "Boston Sweetie" would be Kathy who will be thrilled to hear you enjoyed your stay! We strive to make all of our guests comfortable and never get tired of hearing when we do. Thanks so much for the feedback and don't be a stranger! More 

Nantucket, Mass
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 21, 2014

I only made a reservation to stay at the Residence Inn Boston Dedham this afternoon. We haven't stayed there yet. They advertise a Government/Military discount in their "Special Rates". I called and was told yes they have a room and yes they offered the discount and I was quoted $129. for the night. The receptionist then put me on hold... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for your review and interest in our hotel. We are sorry the Government rate was not available for the dates you needed. The Marriott Website lists "Special Discounts” for all Marriott hotels which includes Government/Military, but each individual hotel offers discounts based on availability. Depending on the area and time of year, discount rates may not be available,... More 

Ontario, Ohio
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 16, 2014

I have been to this hotel several times for business. The rooms are superb. Nice couch, kitchen, dishes, and if your in a studio room the TV can swivel around depending on which area you are in. This hotel is within walking distance to Legacy Plaza which has several great restaurants. The breakfast is great and they offer shuttle service... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for loving our hotel, we love it too! Looking forward to seeing you on your next visit! More 

Barcelona, Spain
1 review
5 of 5 stars Reviewed July 8, 2014

We spent 15 days with our kids and the experience was great. Miss Kathy made our trip easy and unforgettable. Our both kids were very happy every morning when they went for breakfast and met Miss Kathy with a wonderfull breakfast and a big smile. Thanks "Senora" Kathy for making our stay and trip so wonderfull

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Fabulous to hear! Kathy does go above and beyond to make our guests feel at home. We hope you will be in the area again soon and thank you for the kind words! More 

Atlanta
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 7, 2014

I read the reviews before arriving and was expecting a great experience but that was not the case. Upon my arrival I asked for a room in a quiet location so i could sleep late since i was there 5 nights. She put me and the end telling me it would be a quiet are and only people that would... More 

Was this review helpful? Yes 2
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. Keeping our hotel clean and properly maintained is a priority, but we apologize for the inconvenience you experienced during your stay. We are glad to hear you liked our location and hope you will consider staying with us again on your next visit to the area. More 

1 review
4 of 5 stars Reviewed July 5, 2014

The staff was helpful friendly and responsive. The public areas and our rooms were all clean and well kept. The one bedroom suite we stayed in was large and well outfitted with a TV in the bedroom and another in the bedroom. Nice pool and exercise area. Good breakfast. Highly recommended.

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so happy to hear you enjoyed your stay with us. We are in a great location and just finished our fitness room expansion so you came at the right time. We look forward to serving you in the future! More 

Boston, Massachusetts
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed June 28, 2014

This RI is located right by Legacy Place, which makes it super convenient for just about anything you need. Shopping and food are right there, with a menagerie of restaurants and stores of just about every kind (except Starbucks or DD). There is even a Whole Foods. Hotel is very close to the highway routes 128/95 and easily accesses 495... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for your review. We agree we are in a great location and Legacy Place offers many options for shopping and restaurants! Sorry to hear you experienced trouble with the air conditioning. I hope you let the Front Desk know so it could be addressed. We went through total renovations in 2011 and just completed our Fitness Room expansion... More 

Pemberton, NJ
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

At our first visit in March 2014, we did not find the hotel welcoming or enjoyable. Staff was nearly invisible. I had looked forward to the hot tub and was disappointed to find it didn't work. After we completed a survey, the new manager called to ask that we give the property another try. So we reserved a night in... More 

Was this review helpful? Yes 2
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you so much for the kind words and for taking the time to write a review. We are pleased that you enjoyed you stay and Kathy will be thrilled that you enjoyed her baked goods! We look forward to seeing you on your next visit and know you will be happy with our new expanded fitness rooms and pool... More 

Suffolk, Virginia
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 9, 2014

We stayed during a weekend while attending a concert in the area. The area is robust with many restaurants and shops. The hotel staff were friendly and ready to please. The room was modern, quiet and comfortable. The only issue was the lack of attention of the cleaning staff since our room had no dish cleaning soap or dish rag.... More 

Was this review helpful? Yes 1
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for the review and valuable feedback. Glad you enjoyed the hotel and that you found the staff to be friendly and helpful. We apologize for the lack of attention to detail by our housekeeping staff on your stay. We will address your concerns and hope you will stay with us again on your next visit to the area.... More 

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