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Residence Inn Boston Dedham

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259 Elm Street, Dedham, MA 02026
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Residence Inn Boston Dedham
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Residence Inn Boston Dedham
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114 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (114)
  • Mar-May only
    (31)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (25)
All months
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here on a work assignment for three weeks. It was winter and the lobby was always slippery with snow and mud. The cleaning staff always did barely enough to get by and would go days without changing the sheets, even when requested. They would leave your dishes in the sink instead of washing them and in the occasion... More 

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1 review
5 of 5 stars Reviewed May 30, 2015 via mobile

Thank you to everyone at the Dedham residence in, especially Kathy who was amazing! We want to come back again next week for 10 nights but can't find a email address for the hotel, pls can you contact me so we can arrange another booking?

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for the kind words and so glad to hear you enjoyed your stay! The best way to contact the hotel would be to call directly or go to our website for additional bookings. We look forward to serving you again soon! More 

2 reviews
4 of 5 stars Reviewed May 19, 2015

My hubbie, my son and I have been here for almost 3 weeks and the service is great!!! This Residence Inn has a MIX program that is excellent, from Monday to Wenesday they offer a variety of complementary food that makes more special your staying. Kathy makes your staying happier. She created al menus for breakfast and dinner and she's... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We're so happy to hear you enjoyed your stay with us! Our mission is to make our guests feel "right at home". We appreciate you taking the time to let us know about your stay. Hopefully you will be back in the area again soon! More 

Montrose, Colorado, United States
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 1, 2015

My family and I stayed here for six nights during the Boston Marathon. While the location was far away from the city, it helped keep the costs reasonable, and the Franklin Commuter Line (part of the MBTA) was just a short 7 minute leisurely walk from the hotel--though there is NO sidewalk--you walk on the busy road. Also, the Legacy... More 

Was this review helpful? Yes 1
Charles S, Manager at Residence Inn Boston Dedham, responded to this review

Thank you for taking the time to share your comments regarding your stay with us. I apologize for the inconveniences you experienced while here. We understand the difficulty of others in the hotel not respecting the no smoking policy and try to investigate these situations and correct them when possible. I will share all the issues you mentioned with housekeeping... More 

New York
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 28, 2015

Although the Residence Inn chain is designed for people staying for a while, I love staying at them even if its overnight because you get the kitchen, living room and bedroom for the same price of just a room. they also always have a full coffee maker (ok a lot coffee is important to me) and a free bag of... More 

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We loved your review; you could be a sales person for our hotel! We hope you have the opportunity to visit us again soon. We agree, the train is a great mode of transportation especially as the weather gets warmer. Thank you for taking the time to tell us about your stay. More 

Massapequa, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

an inexpensive clean safe hotel to spend a few hours to sleep..complimentary. breakfast .. nice touch.... coffee fresh and delicious available very early in morning ..room clean ....would definitely stay again

Was this review helpful? Yes 2
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so glad to hear you enjoyed your stay with us! We appreciate the kind words and look forward to seeing you on your next visit to the area. More 

Springfield, Massachusetts
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 18, 2015

Although I found the location and staff to be great at this Residence Inn, it needs a serious renovation. I found the rooms to be quite worn and the last room I stayed in smelt like the housekeeper had smoked in it. The tubs in the bathrooms are quite stained and in need of some serious bleach. I think the... More 

Was this review helpful? Yes 1
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for staying with us and for the review. We are glad to hear the staff was friendly, but sorry to hear you were not happy with your room. Hopefully you were able to let management know about your concerns during your visit so we were able to make corrections. We sincerely hope you will give us another opportunity... More 

Maine
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 7, 2015

Stayed at this hotel in December. Found the room to be very clean. I did like the separate areas - It does have a small kitchen and seating area apart from the bedroom. Only stayed one night but would stay again if in the area. There is a huge shopping center right up the street.

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Hope you make it back to the Boston/Dedham area. We look forward to seeing you again! More 

Boston
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 5, 2015

We live in the general area and needed a place to stay while our heat was being fixed. We made a reservation at the Candlewood Suites in Braintree, but after we checked in and saw how disgusting the room was, we checked out and immediately called this note. They had room and we knew what to expect. It was just... More 

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so glad you gave us a try! We are here for you for any future needs and happy you enjoyed your stay. More 

San Diego
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 1, 2015

We stayed two night before heading to Conn. We used points and did not really mind the commute into Boston on the one full day we had.I thought the staff were all very nice and the breakfast was really good.I forgot one of the reviews that had said to make sure you are not on the highway side it was... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for staying with us and for the review. Sorry to hear the traffic disturbed you on your stay. Happy to hear you enjoyed our complimentary breakfast buffet and staff. We hope to see you again soon! More 

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