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Residence Inn Boston Dedham

3.0 of 5 259 Elm Street, Dedham, MA 02026
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Residence Inn Boston Dedham
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Residence Inn Boston Dedham
Residence Inn Boston Dedham
Residence Inn Boston Dedham
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103 reviews from our community

Traveler rating
    39
    36
    19
    6
    3
See reviews for
35
11
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

Spoke with DAN the night before notifying them that I would arrive late. Polite, nice and very reassuring that I would not lose my room. Arrived and MELISSA helped me with all my technology problems. helped me check in, my car issue AND helped with connecting me directly to the internet service when my laptop decided to be fussy. BREAKFAST... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so happy to hear you enjoyed your stay and that you found our staff to be helpful. Hopefully you will be in the area again soon! More 

Harrisburg, Pennsylvania
Top Contributor
59 reviews 59 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 11, 2014

I usually choose the Residence Inn because the are roomy, clean, reasonably priced, include breakfast and have a friendly, helpful staff. The Residence Inn, Dedham did not disappoint. 1. Location: Any easy drive to metro Boston. A FIVE MINUTE WALK TO THE TRAIN STATION. 2. Staff: Staff was friendly and helpful. Very outgoing. Reached out to me to find if... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are thrilled that you enjoyed our staff, location and hotel! Our location allows for easy access in and around the Boston area. Hopefully you had time to visit Legacy Place which is also within walking distance, offering great restaurants, shopping and entertainment. We look forward to serving you again soon! More 

Pewaukee, Wisconsin, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed November 6, 2014

Conditioner in my room had been used despite the fact that it was on the counter with the other items. Entire hotel was an oven - fitness room was so hot it was like doing ht yoga. When I mentioned to the staff, they did nothing.

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We are sorry to hear we did not meet your expectations. We will address your concerns with the maintenance department and appreciate you bringing it to our attention. We sincerely hope you will stay with us again and allow us to exceed your expectations on your next visit. More 

Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2014

The staff there are amazing, especially the women who make breakfast. Also the front desk staff, everyone! I was there for over 2 months and it was my home away from home. Parking is also free, which is great.

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We love to hear from our Extended Stay guests! Always nice to hear that we were able to make your two months away from home as comfortable as possible. We will share your nice comments with the team and come back soon! More 

1 review
5 of 5 stars Reviewed October 9, 2014 via mobile

I consider myself to be a road warrior... spending a good amount of time traveling both in and outside of the U.S., and one thing that remains a constant is the friendly, welcoming and amazing staff at the Dedham Residense Inn! I travel to this area frequently, and over the years have tried other locations... none of which can compare.... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for the nice review and very kind words. Our staff will be thrilled to hear their service and friendliness keeps you coming back! We appreciate your loyalty to our hotel and Marriott and look forward to seeing you again soon! More 

Moyock, North Carolina
1 review
5 of 5 stars Reviewed September 30, 2014

I'm a born and bred Southerner. During my stays at the Residence Inn in Dedham, I've experienced a welcoming and friendly atmosphere. The front desk folks are helpful and courteous. The most outstanding employee is Kathy in the Dining Room. She calls everyone by name, really goes out of her way to make every guest feel special and shows a... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for the nice review and taking the time to write it. We know being away from family and friends can be difficult at times when traveling. We are so happy to hear our staff has made the time away more comfortable and less stressful for you! We look forward to see you soon! More 

Loxahatchee, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

We stayed at the Dedham Residence Inn for 11 days in September 2014. The staff was very helpful, and extremely pleasant and outgoing. We had to ship a lot of packages through UPS, and the desk staff was really helpful in handling the cartons, keeping them safe until UPS picked them up. We had a few minor maintenance issues with... More 

Was this review helpful? Yes 1
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so glad you enjoyed your stay with us and that you felt the staff took good care of you and your family! We like to provide a home away from home for all of our travelers with our comfortable suites and great location too. We look forward to see you again and hope it will be soon! More 

Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 11, 2014

Lovely suites, friendly service, and reasonable prices. The furnishing looked new. We stayed two nights and enjoyed our stay there immensely. Near a mall and plenty of other shopping and not far from the train into Boston.

Was this review helpful? Yes 1
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thanks for the great review. We agree, our location offers many things to do for any length of stay. Legacy Place and the commuter rail to Boston are within walking distance. We hope to see you again soon! More 

Freeport, New York
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 2, 2014

Stayed here for 5 nights in August 2014 for a short vacation with the Family. Everything worked out well. Rooms were very clean and although hotel is near a highway the room was quiet. There is a metro commuter station very close to the hotel that is easy to use. Drive into Boston was about a half hour. very convenient... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Glad the hotel and location worked out for your family vacation. Hopefully you were able to take a dip in our indoor heated pool and take advantage of our newly expanded fitness room. Our location makes a great "home base" when touring the Boston area and much more cost effective than Boston prices. Please keep us in mind for your... More 

Chicago, IL
Contributor
19 reviews 19 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed September 1, 2014

We usually stay at Residence Inns when traveling by car. This one is pretty much a dump compared to most. Old, run-down place, but with small bedrooms usually found in newer places. Dirty, dingy interiors, and no green space whatsoever on the grounds. Staff is OK, but the overall vibe is gross with shady looking clientele-also the type that let... More 

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We were sorry to hear you did not enjoy your stay with us. Hopefully you were able to bring any concerns you had to the attention of management during your stay so any issues you experienced could be addressed. We appreciate the feedback and hope you will stay with us again when visiting the Dedham area giving us the opportunity... More 

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Additional Information about Residence Inn Boston Dedham

Address: 259 Elm Street, Dedham, MA 02026
Location: United States > Massachusetts > Dedham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Dedham 3*
Number of rooms: 81
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Also Known As:
Residence Inn Boston Dedham Hotel Dedham
Residence Inn Dedham
Dedham Residence Inn

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