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Residence Inn Boston Dedham

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259 Elm Street, Dedham, MA 02026
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Residence Inn Boston Dedham
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Residence Inn Boston Dedham
Residence Inn Boston Dedham
Residence Inn Boston Dedham
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110 reviews from our community

Traveler rating
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    40
    20
    6
    3
See reviews for
39
12
5
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although the Residence Inn chain is designed for people staying for a while, I love staying at them even if its overnight because you get the kitchen, living room and bedroom for the same price of just a room. they also always have a full coffee maker (ok a lot coffee is important to me) and a free bag of... More 

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Massapequa, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

an inexpensive clean safe hotel to spend a few hours to sleep..complimentary. breakfast .. nice touch.... coffee fresh and delicious available very early in morning ..room clean ....would definitely stay again

Was this review helpful? Yes 2
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so glad to hear you enjoyed your stay with us! We appreciate the kind words and look forward to seeing you on your next visit to the area. More 

Springfield, Massachusetts
Top Contributor
57 reviews 57 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 18, 2015

Although I found the location and staff to be great at this Residence Inn, it needs a serious renovation. I found the rooms to be quite worn and the last room I stayed in smelt like the housekeeper had smoked in it. The tubs in the bathrooms are quite stained and in need of some serious bleach. I think the... More 

Was this review helpful? Yes 1
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for staying with us and for the review. We are glad to hear the staff was friendly, but sorry to hear you were not happy with your room. Hopefully you were able to let management know about your concerns during your visit so we were able to make corrections. We sincerely hope you will give us another opportunity... More 

Maine
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 7, 2015

Stayed at this hotel in December. Found the room to be very clean. I did like the separate areas - It does have a small kitchen and seating area apart from the bedroom. Only stayed one night but would stay again if in the area. There is a huge shopping center right up the street.

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Hope you make it back to the Boston/Dedham area. We look forward to seeing you again! More 

Boston
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 5, 2015

We live in the general area and needed a place to stay while our heat was being fixed. We made a reservation at the Candlewood Suites in Braintree, but after we checked in and saw how disgusting the room was, we checked out and immediately called this note. They had room and we knew what to expect. It was just... More 

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so glad you gave us a try! We are here for you for any future needs and happy you enjoyed your stay. More 

San Diego
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 1, 2015

We stayed two night before heading to Conn. We used points and did not really mind the commute into Boston on the one full day we had.I thought the staff were all very nice and the breakfast was really good.I forgot one of the reviews that had said to make sure you are not on the highway side it was... More 

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for staying with us and for the review. Sorry to hear the traffic disturbed you on your stay. Happy to hear you enjoyed our complimentary breakfast buffet and staff. We hope to see you again soon! More 

Hull, Massachusetts
Top Contributor
95 reviews 95 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 1, 2015

Used some comp to stay New Years Eve and as one would expect, everything at this place is Marriott World Class. Got to check in early check out late, stay in a nice clean updated room. The staff here is very professional and outgoing and do everything I they can to make your stay pleasant. The one big disappointment for... More 

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you so much for the nice review! We alway like to hear how our guest's stays are and appreciate the kind words. We hope you enjoyed our newly expanded fitness room. Please come again soon! More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

Spoke with DAN the night before notifying them that I would arrive late. Polite, nice and very reassuring that I would not lose my room. Arrived and MELISSA helped me with all my technology problems. helped me check in, my car issue AND helped with connecting me directly to the internet service when my laptop decided to be fussy. BREAKFAST... More 

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so happy to hear you enjoyed your stay and that you found our staff to be helpful. Hopefully you will be in the area again soon! More 

Harrisburg, Pennsylvania
Top Contributor
71 reviews 71 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 11, 2014

I usually choose the Residence Inn because the are roomy, clean, reasonably priced, include breakfast and have a friendly, helpful staff. The Residence Inn, Dedham did not disappoint. 1. Location: Any easy drive to metro Boston. A FIVE MINUTE WALK TO THE TRAIN STATION. 2. Staff: Staff was friendly and helpful. Very outgoing. Reached out to me to find if... More 

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DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are thrilled that you enjoyed our staff, location and hotel! Our location allows for easy access in and around the Boston area. Hopefully you had time to visit Legacy Place which is also within walking distance, offering great restaurants, shopping and entertainment. We look forward to serving you again soon! More 

Pewaukee, Wisconsin, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed November 6, 2014 via mobile

Conditioner in my room had been used despite the fact that it was on the counter with the other items. Entire hotel was an oven - fitness room was so hot it was like doing ht yoga. When I mentioned to the staff, they did nothing.

Was this review helpful? Yes
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We are sorry to hear we did not meet your expectations. We will address your concerns with the maintenance department and appreciate you bringing it to our attention. We sincerely hope you will stay with us again and allow us to exceed your expectations on your next visit. More 

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