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Holiday Inn Boston-Dedham Hotel & Conference Center

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55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
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Holiday Inn Boston-Dedham Hotel & Conference Center
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Holiday Inn Boston-Dedham Hotel & Conference Center
Holiday Inn Boston-Dedham Hotel & Conference Center
Holiday Inn Boston-Dedham Hotel & Conference Center
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157 reviews from our community

Traveler rating
    20
    39
    59
    22
    17
See reviews for
43
21
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43
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lincolnville, Maine
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed February 10, 2015

I came here during a bad snowstorm. In fact, I am still here, late at night, writing this review because I cannot sleep due to the noise from the elevator across the hall and the couple next to me who have been fighting and yelling for the last 10 hours (no exaggeration) When I checked in at 10 am with... More 

Was this review helpful? Yes 1
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Tom, Thank you kindly for taking a moment to rate our property. We would like to offer our sincere apologies for what you have experienced while with us. We are always striving for 100% guest satisfaction here at our property, and this type of treatment is un-acceptable. We assure you the correct department head will be notified about your... More 

pune
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 3, 2015

Good business hotel if you are in Dedham. I stayed there for 3 nights and I was pretty impressed with their service. They have decent breakfast, nice and spacious rooms and also have a pick-up and drop facility to nearby areas. Overall all a good hotel!

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear anand4frnz, Thank you kindly for taking a moment to rate our property! We are very happy to hear that you enjoyed your stay with us, as well as our breakfast buffet! We look forward to having the opportunity to serve you again! More 

New York City, New York
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 6, 2015

This was a very nice stay. Steven at the front desk set the tone immediately as we checked in. He was cordial, upbeat, friendly, respectful, and accommodating. Everything you want to see in the first two minutes of your hotel stay. Our room was clean and neat. The place was quiet. Breakfast was included in our rate, and it was... More 

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear RAD1955, Thank you so much for taking the time to rate our property! We are so happy to hear that Steven was more then accommodating, and that you enjoyed both your stay as well as our hot breakfast buffet. We are always striving for 100% guest satisfaction here, and we sincerely appreciate your kind words. We look forward to... More 

Brooklyn, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 31, 2014

I really wanted this to be a great hotel but it just came up flat. We come to visit family in Dedham area twice a year and stay at other local hotels. This hotel is in a great location but very disappointing in all other areas. The rooms are "renovated" enough to look good but they are not done well.... More 

Was this review helpful? Yes 1
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear BrooklynSuperMom, Thank you for taking a moment out of your day to rate our property. I would like to sincerely apologize for the issues you encountered while staying with us. I assure you that the proper department heads will be notified about your concerns regarding both your room, our restaurant, and our common areas. We are always striving for... More 

Boston, Massachusetts, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 2, 2014

We booked a room from another site to stay while visiting friends for Thanksgiving. The hotel driveway was very difficult to find, especially at night, as the signage was poor, though may have been easier during daylight hours. After trying to approach it from several different angles we went through an adjacent restaurant parking lot and arrived at the front... More 

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IHGCare, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Nancy L, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I was delighted to read that after some initial issues with your stay, these were soon sorted and this allowed you to enjoy your stay with us. However, I would also like to apologize for the negative... More 

Red Hook, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 28, 2014

I stayed here one night while visiting family in the area. The staff at the desk on check-in and check-out was terrific! Very pleasant, helpful, and accommodating. I found both the room and the bathroom to be very clean and containing all the usual amenities. The breakfast (included in the price of the room) was more than adequate. The morning... More 

Was this review helpful? Yes 1
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear JETCRHNY, Thank you so much for taking a moment to rate our property! We are delighted to hear that you enjoyed your overnight accommodations, as well as our breakfast restaurant! We look forward to having the opportunity of serving you again if your travels bring you back to this area! More 

Philadelphia, PA
Top Contributor
60 reviews 60 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 20, 2014

I stay at this hotel whenever I am in the Boston area visiting family in West Roxbury. I find the location good, the parking plentiful and the rooms in fine shape. The breakfast is ok but the price is fair. The sales staff is very accommodating

Was this review helpful? Yes 1
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear SandyB1121, Thank you for taking a moment to rate our property! We appreciate your feedback as we are always striving for 100% guest satisfaction here. We look forward to serving you again in the future! More 

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2014

I stayed at this hotel for one night on business and would not recommend it. My primary complaint is that the bed seemed old and was uncomfortable, unlike most of the business class chain hotels that I routinely stay with. The carpet in the room was stained which was unappealing, and the bathroom was tiny. All of the staff that... More 

Was this review helpful? Yes 1
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear TKGCoyle, Thank you for taking the time to rate our property. We are very sorry to hear that you were not 100% satisfied with your accommodations while staying with us. I assure you the housekeeping department will be notified about the carpet in your room. We sincerely appreciate your feedback and do take your concerns very seriously. We hope... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 16, 2014

Stayed 3 nights for a family event in the area. I have stayed here many times before and keep letting this place slide, but really it's gross . 3 of us, who had separate rooms, all experienced "all night partying" in next-door rooms, and bumping in the night - enough for all of us to lose sleep. Rooms are ok.... More 

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking a moment to rate our property. We would like to offer our apologies regarding the noise complaint you had during your stay with us. I assure you this is not acceptable, and the correct department heads will be notified about your concerns. Thank you. We look forward to having the opportunity of serving... More 

Searsport, Maine
Contributor
16 reviews 16 reviews
4 of 5 stars Reviewed November 16, 2014

We stayed for two nights, the room was very comfortable though small. The beds were nice and cozy. Overall a quiet stay. Xtra $ for the breakfast, no fridge or microwave in the room were the only drawbacks.

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Michael V, Thank you kindly for taking a moment to rate our property. We are very happy to hear that you enjoyed your stay with us and found our overnight rooms to be cozy. Please know the next time you stay with us that we can absolutely provide you with a microwave or a refrigerator upon your request! Thank... More 

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