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Holiday Inn Boston-Dedham Hotel & Conference Center

3.0 of 5 55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
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Holiday Inn Boston-Dedham Hotel & Conference Center
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Holiday Inn Boston-Dedham Hotel & Conference Center
Holiday Inn Boston-Dedham Hotel & Conference Center
Holiday Inn Boston-Dedham Hotel & Conference Center
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153 reviews from our community

Traveler rating
    20
    37
    59
    21
    16
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41
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Boston, Massachusetts, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked a room from another site to stay while visiting friends for Thanksgiving. The hotel driveway was very difficult to find, especially at night, as the signage was poor, though may have been easier during daylight hours. After trying to approach it from several different angles we went through an adjacent restaurant parking lot and arrived at the front... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Nancy L, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I was delighted to read that after some initial issues with your stay, these were soon sorted and this allowed you to enjoy your stay with us. However, I would also like to apologize for the negative... More 

Red Hook, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here one night while visiting family in the area. The staff at the desk on check-in and check-out was terrific! Very pleasant, helpful, and accommodating. I found both the room and the bathroom to be very clean and containing all the usual amenities. The breakfast (included in the price of the room) was more than adequate. The morning... More 

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear JETCRHNY, Thank you so much for taking a moment to rate our property! We are delighted to hear that you enjoyed your overnight accommodations, as well as our breakfast restaurant! We look forward to having the opportunity of serving you again if your travels bring you back to this area! More 

Philadelphia, PA
Top Contributor
55 reviews 55 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 20, 2014

I stay at this hotel whenever I am in the Boston area visiting family in West Roxbury. I find the location good, the parking plentiful and the rooms in fine shape. The breakfast is ok but the price is fair. The sales staff is very accommodating

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear SandyB1121, Thank you for taking a moment to rate our property! We appreciate your feedback as we are always striving for 100% guest satisfaction here. We look forward to serving you again in the future! More 

Cincinnati, Ohio
1 review
3 of 5 stars Reviewed November 19, 2014

I stayed at this hotel for one night on business and would not recommend it. My primary complaint is that the bed seemed old and was uncomfortable, unlike most of the business class chain hotels that I routinely stay with. The carpet in the room was stained which was unappealing, and the bathroom was tiny. All of the staff that... More 

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear TKGCoyle, Thank you for taking the time to rate our property. We are very sorry to hear that you were not 100% satisfied with your accommodations while staying with us. I assure you the housekeeping department will be notified about the carpet in your room. We sincerely appreciate your feedback and do take your concerns very seriously. We hope... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 16, 2014

Stayed 3 nights for a family event in the area. I have stayed here many times before and keep letting this place slide, but really it's gross . 3 of us, who had separate rooms, all experienced "all night partying" in next-door rooms, and bumping in the night - enough for all of us to lose sleep. Rooms are ok.... More 

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking a moment to rate our property. We would like to offer our apologies regarding the noise complaint you had during your stay with us. I assure you this is not acceptable, and the correct department heads will be notified about your concerns. Thank you. We look forward to having the opportunity of serving... More 

Searsport, Maine
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed November 16, 2014

We stayed for two nights, the room was very comfortable though small. The beds were nice and cozy. Overall a quiet stay. Xtra $ for the breakfast, no fridge or microwave in the room were the only drawbacks.

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Michael V, Thank you kindly for taking a moment to rate our property. We are very happy to hear that you enjoyed your stay with us and found our overnight rooms to be cozy. Please know the next time you stay with us that we can absolutely provide you with a microwave or a refrigerator upon your request! Thank... More 

Navi Mumbai, India
1 review
3 of 5 stars Reviewed November 9, 2014

Hi, I am Abhay Kulkarni and I stayed this hotel from 6th to 10 October 2014.This hotel was booked for me by a travel company and was fully paid in advance (my accomodation: Room No 531). At the time of my entry, the hotel staff took a print out of my credit card. While checking out I asked the manager... More 

Was this review helpful? Yes
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Abhay, Thank you kindly for taking a moment to rate our property. Please know that we appreciate your feedback and do take your concerns very seriously. Please know that the billing issue at hand has been researched. The $40.00 charge on your credit card was taken as a hold for incidental purposes only. This is a standard here at... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

We chose this Hotel for its proximity to Gillette Stadium. We were pleasantly surprised. The front desk staff was very friendly. The room was very comfortable (Rug in 401 is unfortunately stained) and week kept. This hotel is an EASY drive to Gillette and they should be advertising that fact. The game was over at 1130 and we were back... More 

Was this review helpful? Yes 1
HolidayInnDedham, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Rickard68, Thank you for taking a moment out of your day to rate our property! We are so happy to hear that you enjoyed your stay with us, and that our staff was friendly and accommodating to you! - I will be sure to notify our kitchen staff regarding your complaints in our Nook Restaurant. We hope you enjoyed... More 

San Antonio, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 16, 2014

The hotel was adequate. No frills, the exhaust fan in the bathroom didn't work and the carpet in our room was heavily stained. The bar at the hotel closed at 10 pm. Too early!! The staff however was wonderful, very helpful and friendly.

Was this review helpful? Yes 1
HolidayInnDedham, Public Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Sherri, Thank you for taking a moment to rate our property. Please know that we sincerely appreciate your feedback and do take your comments seriously. We would like to offer our apologies for the issues you had with your overnight room. I assure you that the proper department heads will be notified about the rug as well as the... More 

Boston, MA
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 11, 2014

I'd booked this hotel based on location to what our itinerary. Chose an upgraded king room but felt like anything but upgraded. Definitely, didn't feel like it was worth the extra money...we had issues with the TV, the temperature of the room (it was either very cold or hot), a corner of the room felt unfinished. While it was clean... More 

Was this review helpful? Yes
HolidayInnDedham, employee at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Choco8, Thank you very much for taking the time to rate our property. I would like to apologize for the issues you had with your guest room, as well as your general uncomfortable feeling here. We never want our guests to leave feeling this way, and are very sorry for these mishaps. We hope that if your travels bring... More 

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Additional Information about Holiday Inn Boston-Dedham Hotel & Conference Center

Address: 55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
Phone Number:
Location: United States > Massachusetts > Dedham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Boston-Dedham Hotel & Conference Center 3*
Number of rooms: 200
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Also Known As:
Holiday Inn Boston-Dedham Hotel Dedham
Holiday Inn Boston-Dedham Hotel And Conference Center
Holiday Inn Dedham
Dedham Holiday Inn

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