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All 4 Dedham hotels

Holiday Inn Boston-Dedham Hotel & Conference Center

3.0 of 5 Hotel   |   55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
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Ranked #4 of 4 hotels in Dedham
A recent review
5 of 5 stars reviewed 3 weeks ago
Nniyadilho Dedham, Massachusetts
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124 people have reviewed this hotel

Traveler rating
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    47
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    16
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36
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35
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Norton, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for a couples conference. The food was unbelievably good, but the room left much to be desired. Our phone worked sporadically, the heating unit had to be replaced while we were there, there were base boards missing in the room. the hallways and stairwells were shabby. The toilet ran sporadically. The coffee pot leaked. Other couples said... More

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HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Cathy K, Thank you kindly for taking a moment to rate our property. I am very sorry to hear that the overnight room that you stayed in was not up to your standards, and that our front desk staff was not 100% accommodating to your needs. I assure you that the correct departments will be addressed regarding the issues... More

Dedham, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

I spent 7 months in this holiday inn last year and pleased to say the service has got nothing but better. It is nice to see a lot of familiar faces such as Pierre on staff(they must treat their help properly to retain long term employees). He always greets me with a welcoming smile. And the service Our company and... More

Was this review helpful? Yes
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Nniyadilho, Thank you so much for your 5 Star Review! We are so delighted to hear that your long term stay with us was a pleasant one! We look forward to serving you in the future if your travels bring you to this area again! More

Hamilton, Bermuda
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Holiday Inn was much better then the last one. Rooms were clean. Beds seemed more comfortable, Breakfast buffet was good. Front desk helpful. They even left extra towels and toiletries at my door as I had a do not disturb sign on door. The only thing missing was a bar. But there was a restaurant at far end of... More

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HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear JustAV1st0r, Thank you for taking a moment to rate our property! We appreciate your feedback, and are so happy to hear that you thoroughly enjoyed your stay with us! We look forward to serving you again in the future! More

Gurgaon
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2014

Well wasnt very sure after reading reviews, however the experience so far has been good. CheckIn was easy, luggage ported to the room. Room was clean, bathroom little too small in space. The front desk staff is very hospitable and special mention for Robyn..always a smile to help. Their shuttle service is great and is a 5 star rating. The... More

Was this review helpful? Yes 1
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you kindly for your 4 star review! We appreciated your feedback as we are always striving for 100% guest satisfaction here. We are so happy to hear that you are enjoying your stay with us so far. I apologize for the issue with your coffee maker in your room, and I assure you that housekeeping will... More

Hartford, Connecticut
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2014

We were surprised how much we liked it. The staff (from the front desk, pool cleaner, restaurant staff, etc) was the most friendliest that I think we ever experienced with any hotel. The hotel is an older hotel, but that seem to have done upgrades to it. They really invested some money into the bathroom and made it seem to... More

Was this review helpful? Yes
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you so much for your 5 Star Review! We appreciate your feedback, and are delighted to hear that you enjoyed your stay with us! We look forward to serving you again in the future! More

Glenmoore, Pennsylvania
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 18, 2014

Everything was pretty basic, the hotel is definitely older. The hallways smelled bad - like mold and smoke covered up with a freshener. The rooms were small and basic, but clean. Housekeeping did a nice job except for their morning wake-up at 8:30 on Saturday morning; repeated 15 minutes later. The walls are like paper. You could hear anyone and... More

Was this review helpful? Yes 1
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Lisa, Thank you kindly for taking a moment to rate our property. We do appreciate your feedback, and take your comments very seriously. We apologize that your experience here with us was not up to par. I am very sorry for the noise you experienced in the early hours of the morning, as well as the pool being to... More

Anthem, Arizona
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 5, 2014

Heavy snow this morning. We went out to start the car & scrape off the snow. 2 employees came over immediately & cleaned off the entire car! That's what they were doing for the guests! So nice & unexpected! Thank you so much! PS. Great location!

Was this review helpful? Yes 2
Boston, Massachusetts
Top Contributor
478 reviews 478 reviews
80 hotel reviews
488 helpful votes 488 helpful votes
1 of 5 stars Reviewed February 2, 2014

This place looks like it would be decent on the outside but lets just say they have been remodeling the interior for the past 5 years and it is still not done. I am from the local area and had to stay here one night with family and was disgusted. Part of one whole side is being supposedly redone from... More

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IHGCare, Guest Relations Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear lip89, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More

New Haven, CT
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 24, 2013

I cannot believe the nitpicking, whiney reviews of this Holiday Inn. My stay there was very enjoyable. The staff was kind, professional, and courteous. The spacious room was immaculate and nicely decorated in pleasing harmonious colors. The bed was comfortable.and afforded an excellent night's sleep. The added bonuses included a room upgrade for no extra charge, free delectable home made... More

Was this review helpful? Yes 4
HolidayInnDedham, Front Office Manager at Holiday Inn Boston-Dedham Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you kindly for your 5 star review! Your feedback is much appreciated, and we are delighted that you enjoyed your stay with us. We hope to have the chance to serve you again in the near future! More

Colwich, Kansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 10, 2013

This is a very large hotel but the staff was very friendly, personable, and accommodating. The hotel is clean and the guest rooms very spacious and comfortable. The breakfast buffet had an abundance of fresh fruit and a variety of other foods. The shuttle drivers were very courteous and attentive; I had to take several trips to the doctor's office... More

Was this review helpful? Yes 3

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Additional Information about Holiday Inn Boston-Dedham Hotel & Conference Center

Also Known As:
Holiday Inn Boston-Dedham Hotel Dedham
Holiday Inn Boston-Dedham Hotel And Conference Center
Holiday Inn Boston-Dedham Hotel
Holiday Inn Dedham
Dedham Holiday Inn
Address: 55 Ariadne Road , US 1A &I 95/ 128, Junction of Route 1A & I-95, Dedham, MA 02026
Phone Number:
Location: United States > Massachusetts > Dedham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Dedham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Boston-Dedham Hotel & Conference Center 3*
Official Description (provided by the hotel):
The Holiday Inn Boston-Dedham Hotel & Conference Center is just 11 miles from downtown Boston. Whether you are enticed by the excitement of Boston s Faneuil Hall Marketplace, Freedom Trail, and Fenway Park, or you just want to visit some of the local historic towns, the Holiday Inn Dedham is the ideal location to experience all that New England has to offer. This suburban hotel is a three star hotel featuring 200 double and king bedded guests rooms and eight penthouse rooms. Our guest rooms feature on-demand movies and complimentary high-speed wireless Internet access. Check your email or print your boarding pass in our business center. Unwind in our indoor pool, outdoor courtyard or work out in our fitness center. When hunger strikes, head to one of our restaurants - the Breakfast Nook for breakfast or Bamboo, featuring fine Asian cuisine and sushi bar. Don t forget, kids eat free when dining with an adult. As a local extra, Our flexible meeting space can accommodate groups and events up to 450 people. This Greater Boston hotel is conveniently located off Route 128/I-95 with easy access to Boston's attractions, Boston Logan International Airport and Gillette Stadium, home of the New England Patriots and the New England Revolution. ... more   less 
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