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Hilton Boston Dedham

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25 Allied Drive, Dedham, MA 02026-6147
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1 room 1 guest
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Hilton Boston Dedham
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580 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Level Contributor
1,217 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 392 helpful votes
3 of 5 stars Reviewed yesterday NEW

Having stayed over 20 days with this hotel I had a pretty good overview of the hotel. The bar area was nice but slow on a regular basis, sitting at the bar didn't improve service either. Food itself was good but over priced like all hotel restaurants. The rooms were large, beautiful Hilton beds, but older in furnishings. Very nice... More 

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Point Pleasant Beach, New Jersey
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked at the last minute to Spend the weekend in boston. On checkin we found out there was a concert and the hotel was full. We were concerned about late night noise. Happy to say we had a very nice stay. Hotel is very nice. Very comfortable. Bar overlooks outside pool. Staff is very friendly. Only disappointment. No food... More 

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Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We arrived late, so we got the last, and worst room in the hotel. The front desk man wasn't pleasant or polite. Basically seemed annoyed that we were checking in and annoying him. We stay in hiltons because we are hilton gold and get upgrades, but this property doesn't seem to operate this way anymore, this was probably my 25th... More 

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Draper, Utah, United States
Level Contributor
45 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was here for a work event. The staff was very helpful setting up for us and they were very attentive all day long always checking on us. One guy in specific Chris Rousseau, seriously impressed our whole team! We do events everyday all over the states, and this is the first time when we got in the vehicle to... More 

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning Chris, Wow! I want to thank you for your terrific review of our property. More importantly your comments regarding Chris Rousseau, we agree with you Chris is outstanding. I was so happy to read that everything worked out well for you. Your comments will be shared with Chris and the rest of the team, I will be sure... More 

Harrisville, UT
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We loved this hotel! The room was very clean and the hotel is well maintained. We had drinks in the lounge in the evening and the staff was very friendly and helpful with suggestions on local beaches and other attractions in the area.

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Syracuse, New York, United States
Level Contributor
80 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Large rooms in a very nice relaxing setting Excellent breakfast buffet service was excellent and very helpful Great banquet and meeting facilities. Great pool workout rooms and tennis courts. Great location right off route 95 highly recommend it for business trips

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning Rich, I wanted to take a moment to thank you for staying with us and for taking the time to write your review. I was pleased to read that the hotel and all our amenities worked out well for you during your visit. I will be sure to share your comments with the team. Again, thank you for... More 

Boston, United States
1 review
3 of 5 stars Reviewed 1 week ago

very noisy. Kids running around all night. Asked front desk to check out noise to no avail. Will never stay here again neither should you. I complained on way out, the front desk person didn't seem to care

Review collected in partnership with Hilton Hotels & Resorts

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning Gerald, I have read your comments regarding your recent stay and I wanted to aplogize for both the noise issue (kids) and for the lack of concern from our team. I can assure you that corrective action will be taken with the team member responsible. Our goal is to always provide the best possible stay for all of... More 

1 review
5 of 5 stars Reviewed 1 week ago

This was one of the best I had in last 10 years of my travel. Staff are very nice and informed. They take their job seriously and help guest in answering few of their important question. I will refer everyone about this and I will expect same service at all the hilton hotels.

Review collected in partnership with Hilton Hotels & Resorts

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Sameer, I first want to thank you for staying with us and for taking the time to write your wonderful regarding your recent stay with us. I will be sure to share your great comments with the entire team. I know each team member works very hard in order to create the best possible experience for all of... More 

St Louis, United States
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

We stay at this hotel 4-5 times a year. Usually pleased, good staff, rooms ok, breakfast ok, free parking and near where we need to be. We usually arrive quite late, flying in to visit family. On arrival this time the person checking us in was surly, bordering on rude. Told us we were lucky to even get a room,... More 

Review collected in partnership with Hilton Hotels & Resorts

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Graeme, First, I would like to apologize for the lack of a proper welcome you received when you arrived. The arrival you encountered is totally unacceptable and will be addressed through our human resource office, the individual responsible will be spoken with. Again, I am so very sorry your recent experience with us was not a good one.... More 

Dedham, MA
Level Contributor
69 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has all the amenities you'd hope for, is close to major roads to get to Boston and has very good customer service. Pool is nicely sized, rooms are adequate and the food is good. Location makes it very convenient.

Was this review helpful? Yes
Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, First, I would like to thank you for taking the time to write your reveiw regarding your recent stay with us. I was very happy to learn that you found all that you need while staying. Many of our guests comment on our great location and that is a great option rather than staying in Boston. We have... More 

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