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All 4 Dedham hotels

Hilton Boston Dedham

3.5 of 5 Hotel   |   25 Allied Drive, Dedham, MA 02026-6147
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Ranked #1 of 4 hotels in Dedham
A recent review
3 of 5 stars reviewed 3 days ago
MikyAndSarah Rumford, Maine
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338 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rumford, Maine
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel used to be a luxurious hotel back in the days, but is lacking some maintenance now. Nice rooms, good bed, good service, but they could go the extra mile. Bath tub was dirty with somebody elses hair, furniture was missing drawer knobs, door was crooked. Small maintenance things that could be done easily. Also: the light in the... More

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Brian M, Manager at Hilton Boston Dedham, responded to this review

Hello Miky and Sarah, Thanks for your feedback. I appreciate your praise for our rooms and our service. I would however like to apologize that your room wasn't quite perfect, as evidenced by the hair in the tub and the maintenance issues. Our Director of Housekeeping is addressing the tub issue with our staff. We are also currently addressing the... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything was ok except the bathroom shower was unadjustable. I enjoyed the coffee, the furnishing was stylishly classy and the little well tucked in refrigerator was handy. The bed and pillows were cozy. What catches he ees was the pillow rrengements. It attracts one to the bedThe hotel is nested in a corner that makes other places in Boston very... More

Review collected in partnership with Hilton Hotels & Resorts

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Brian M, Front Office Manager at Hilton Boston Dedham, responded to this review

Thanks for your feedback. I'm glad you enjoyed your stay! We took a look at the bathroom shower and fixed the issue - I appreciate you telling us about it. Our Housekeeping Director was happy to hear your comments about the room. She was experimenting with that new pillow arrangement, and was glad you approved! We look forward to your... More

Massachusetts
Contributor
12 reviews 12 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed this past weekend for an event in Boston. Honestly, it's not so close to downtown Boston, where our event was held. This would be a great place to stay if you were visiting somewhere along Route 128/95. As far as the hotel itself, it's a Hilton, what more need be said? Clean, well staffed, courteous, updated and convenient. Comfortable... More

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning Briangle, We wanted to thank you for taking the time to review your recent stay with us. We were very happy to learn that your stay (other than the HVAC unit being too loud) was an enjoyable one. We will have our engineering department take a look at the unit to see if it needs repair. It is... More

Old bridge
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The lobby and entrance looks very nice. The room is nicely updated although the shower had some spots of the cork that needed to be replaced badly it was black (gross). In addition I requested a room with no feather bedding due to severe allergies and double checked upon check in. After a long drive up from NJ and finally... More

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Day, First, I would like to apologize for the problem you encounterd during your recent visit. Our primary goal is to ensure each guest has a comfortable and productive stay. We were unhappy to learn that this did not happen for you. Please know that your comments will be reviewed with the team in order for us to understand... More

Northampton, Massachusetts
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I have never stayed here before. We have found a new place to stay when visiting parents in Dedham. The staff were professional and helpful. The room was clean and prepared for a no-feather stay. Rooms are currently being updated but our room still was fine. Breakfast provided a choice of an small buffet or a menu.... More

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning, We have recieved your comments regarding your recent stay with us. We were happy to learn that you and your wife "found a new place to stay. " The staff is working very hard to create the best possible experience for all of our guests. Please know that your comments will be shared with the entire team. We... More

Meath
Top Contributor
152 reviews 152 reviews
57 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff are friendly and professional. The room was clean and the bed was very comfortable. The shower was very good.We didn't have any problems with the wifi it was very quick.I would stay here again.

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning Janiel, We have received your comments regarding your recent visit to our hotel. We were happy to learn that your stay was comfortable and productive. Your comments will be shared with the team. Thank you for staying with us and we hope to welcome you back soon. More

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

this hotel we booked online for my wifes and I 1st wedding anniversary.. we are from milwaukee wi, and were very surprised that they offered free shuttle within reasonable limits!! then we get the shuttle driver, ( brian) .. his hospitality was top notch.. to say the least.. he went above and beyond!!! after he dropped us off to dinner,... More

Was this review helpful? Yes 1
Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning, We were very pleased to ready your recent review for our hotel. It is comments like yours that remind us why we're in the service industry. I know our team works very hard to have you experience what happened for you and your wife. Your comments will be shared with the entire team, and we thank you very... More

Boston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Easy to find, great service from the staff, room very quiet and comfortable. Have been back already. The hotel breakfast was great and the server went the extra mile on both days. I took dinner in the bar area which was buzzing although not loud and a great steak!

Review collected in partnership with Hilton Hotels & Resorts

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning Steven, We have received your comments via TripAdvisor. We're pleased your experience was positive!! The entire team is committed to providing a first class experience for all of our guests, your comments will be shared with the team. It is comments like yours that keep us going. Thank you for choosing us for your travel needs and we... More

Nicosia, Cyprus
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Not to mention a bit on the pricey since breakfast buffet is not included in the price. All in all a poor value proposition for the money being levied. But, to be fair, when I gave them my feedback they were VERY responsive and didn't brush aside any of my comments, which in this industry is not common at all.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, We have received your comments regarding your recent stay with us. We appriciate you taking the time to write and please know we take the feedback very seriously. I was pleased to learn the team did respond in a "very responsive" manor to your comments. It is through comments like yours that we may evaluate our strengths and... More

Northern Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago

Traveling alone, I am always aware of my surroundings. I felt safe here on a non-ground level floor. Bed supremely comfy; in-room coffee was good and plentiful; shower nice and hot; and I liked the soap, shampoo, and body lotion very much.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, We wanted to take a moment to thank you for feedback regarding your recent visit. We're glad we exceeded your expectations and are please to read you would stay with us again. We will be sure to share your comments with the team! Again, thanks for taking the time to write and we look forward to the next... More

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Additional Information about Hilton Boston Dedham

Also Known As:
Hilton Boston Dedham Hotel
Hilton Boston Dedham Hotel Dedham
Hilton Hotel Dedham
Hilton Dedham
Dedham Hilton
Address: 25 Allied Drive, Dedham, MA 02026-6147
Phone Number:
Location: United States > Massachusetts > Dedham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Dedham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston Dedham 3.5*
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