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Hilton Boston Dedham


Hilton Boston Dedham
Hotel class 3 of 5
25 Allied Drive, Dedham, MA 02026-6147
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Traveler Reviews

73% Recommend
3.5 of 5 stars 37 reviews
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By trip type
All (37)
[ Date ] [ Rating ]
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5 of 5 stars
BabsonBoston 4 contributions
Boston
Jul 10, 2009 | Trip type: Family New

The hotel was great, clean, cozy and big room.Clean and warm pool and hot tub.Great food, free parking and very friendly staff! We will be back. more

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2 of 5 stars
NancyAAA 1 contribution
Massachusetts
Jul 8, 2009 | Trip type: Family New

Went for a wedding. Seems like that is the only way this hotel stays in business. I can't imagine anyone else would want to stay in such a strange location. The bathroom had mold on the ceiling and around the shower. The drain hardly worked while showering so you ended up standing in a pool of water. The window was... more

Management response from
Ellen6, General Manager

Please accept my sincere apology for the experience you encountered. I am General Manager of the Hilton and I appreciate your feedback on your interactions with our staff. I am dissapointed that we fell short in providing a room in tip top shape. I will share your feedback with our housekeeping and maintenance teams to ensure that your experience is...

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5 of 5 stars
cape_cod_mamma 16 contributions
syracuse, NY
Jul 7, 2009 | Trip type: Family New

I found a great pre-pay rate for a Saturday night. One night was all we needed to break-up our driving trip to Cape Cod from New York. We weren't expecting much because we knew this property is mainly for business and not in a great location. Well, were we pleasantly surprised...by check-out time on Sunday we were wishing to stay... more

Management response from
Ellen6, General Manager

Thank you for sharing your feedback on your recent visit to the Boston area. I am thrilled that even with the allure of Cape Cod, you still wanted to stay. I hope your vacation plans include a return visit to Massachusetts in the near future. Thanks again for sharing your feedback. Warm Regards, Ellen Callas General Manager Hilton Boston Dedham

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5 of 5 stars
WhiskasMassachusetts 9 contributions
Massachusetts
Jun 17, 2009 | Trip type: Family

We spent a “wedding weekend” at the Hilton Boston/Dedham June 12 – 14th. While the wedding was off campus, the rest of the weekend was spent at the Hilton. We would like to complement all of the hotel management and staff who contributed to our good time. Camille from the sales office was always patient and efficient, offering suggestions where... more

Management response from
Ellen6, General Manager

We are so very fortunate to be part of so many important life milestones. I am truly delighted that we were able to help make your wedding a special memory for you and your family. I thank you for sharing your feedback. I am pleased to know that when you think of the Hilton Boston Dedham, you have fond memories...

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4 of 5 stars
konadude 4 contributions
Boston
Jun 5, 2009 | Trip type: Solo travel

I stayed here over the Mothers day weekend and it was busy with Weddings at night to the elaborate Sunday Mothers day brunch the next day. I have been here several times and greeted each time by Marcus (sp?). This guy remembers you. He will greet you by Mr. XXX or in my case... KONADUDE! He makes these stays that... more

Management response from
Ellen6, General Manager

Thank you for taking the time to write a review on TripAdvisor. I will share the wonderful feedback you had for our Front Office Supervisor. He is a true asset to the hotel and I am delighted that your stay overall was most enjoyable. Thank you also for highlighting a less than perfect encounter in our restaurant on Mothers Day...

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4 of 5 stars
dlmboston 1 contribution
New York
May 6, 2009 | Trip type: Solo travel

I have stayed at this hotel serveral times when traveling to Boston. My most recent trip was during the easter holiday. I always find the staff exceptionally kind and gracious and truly care about your well being. Housekeeping does a great job with the cleanliness of your room and the public space is spotless. I will continue to stay at... more

Management response from
Ellen6, General Manager

Thank you for taking the time to write a review. I am truly pleased to learn that your stay over the Easter holiday was most enjoyable and that you found our team caring and hospitable. I will gladly share your comments to our housekeeping team. I hope you have the opportunity to return to Dedham in the near future. Warmest...

The darkness
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3 of 5 stars
masspecguy 29 contributions
uk
Mar 11, 2009 | Trip type: Business, Solo travel

The most striking feature of this hotel is how dated and dark it is Stuck close to a concrete multi-storey doesn’t help the slight feeling of dinginess It really could do with refurbishment The rooms continue in the dark mould with the curtains and wood fixtures Of redeeming feature –the gym is excellent fair number r of treadmills and a... more

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3 of 5 stars
MOODEYZZ 13 contributions
NC
Feb 28, 2009 | Trip type: Business, Solo travel

This is a pretty nice hotel. Its not wonderful but pretty nice. I would steer against staying there agin when its cold. The heating system was terrible in the rooms. The unit was so small it could never warm up the room after I raised the temp to 80. The front office sent the maintenance person and he said there... more

Management response from
Ellen6, General Manager

Thank you for your feedback regarding your visit in February. Please let me assure you that your comments have not fallen on deaf ears. I have shared your feedback with our maintenance and front office teams as we endeavor to have a quick and efficient response to any room deficiency, especially a heating issue in the middle of what was...

Good Hilton
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4 of 5 stars
JGMaxwell 3 contributions
England
Oct 23, 2008

I stayed here for 8 nights in October, and was thoroughly impressed. Immaculate room and always presented well when I came back each evening. The staff were friendly and efficient and the restaurant produces excellent food, if a little flat atmosphere. A perfect hotel for business, but watch the transport on the way back in the evening if traveling on... more

Management response from
Ellen6, General Manager

Thank you for taking the time to recount your visit to the Hilton Boston Dedham Hotel. I am pleased to hear that you enjoyed your accomodations and the hospitality of our team members. Hoping you have the opportunity to return to the Boston area in the near future. Warmest Regards, Ellen Callas General Manager

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2 of 5 stars
Seacrakker 13 contributions
Los Angeles
Oct 12, 2008 | Trip type: Business, Couples
1/1 found this review helpful

Our first night our room was in the BASEMENT, nearly 100 yards down a long corridor at the rear end of the building. The room had a glass, exterior wall and glass door, that opened onto a parking lot and garage. We were charged an additional $10.00 per day for internet access, and when we complained that it was not... more

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Hilton Boston Dedham Also Known As

Address: 25 Allied Drive, Dedham, MA 02026-6147