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Hilton Boston Dedham

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25 Allied Drive, Dedham, MA 02026-6147
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Hilton Boston Dedham
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561 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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new york
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

dated hotel, as stated in title it is as average as they get- place is pretty clean but nothing about it stands out at all- if all you are looking for is a bed- it will do- but there are much better choices

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Greenville, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I spent a night at this hotel, arriving very late (1 AM) due to a cancelled earlier flight on US Airways. It was a reward night (HHonors Program). We went to our room and it turned out to be a huge suite. We assumed this was an upgrade, or perhaps last room available, but oddly the desk clerk didn't tell... More 

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Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, First, I would like to apologize for the lack of communication for the front desk staff and for the maintenance issues you experienced with your room. I will be sure to have our engineering team follow-up on your comments. I will also be sure to share your very kind words regarding your food and beverage experience with the... More 

Northford, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent Hotel, excellent value! If you are staying near Boston this is a great place to stay. The staff are accomodating, the facility is fresh and clean and the nightly rate is amazingly affordable.

Review collected in partnership with Hilton Hotels & Resorts

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning, I just wanted to take a moment to thank you for taking the time to write your review and for the 5-Star rating of the hotel. I will be sure to share your comments with the team. Again, thank you for choosing the Hilton Boston-Dedham and we look forward to welcoming you back again soon. Sincerely, Joe Dadiego... More 

Panama City, FL, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location and excellent presentation. Friendly atmosphere. Rooms were very clean and quiet, room service was excellent as well as the restaurant and lunch area. Admission personnel were very amicable and helpful. We will recommend the hotel and use for future stays....

Review collected in partnership with Hilton Hotels & Resorts

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Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Rosario, I just finished reading your review and it make me very happy to learn that the hotel, our staff and location made for a wonderful stay for you. I also want to thank you for your 5-star review, it means a lot to us and I will be sharing your comment with the team. Again, thank you... More 

Dedham, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Although due to the airlines, I only got to stay here for 3 hours, the bed was very comfortable. There was a party going on somewhere in the vicinity of my room, so earplugs were a necessity. Told the night clerk about it as I left. The night clerk was very helpful and friendly.

Review collected in partnership with Hilton Hotels & Resorts

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Mark M, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Alice, I have had the opportunity to read your review regarding your recent stay with us. I am sorry that noise was an issue for you and the night clerk was very helpful and friendly. Many of our guests comment on the comfort of our beds and based on your comments you experienced the same. Alice, it is... More 

New York City, New York
Level Contributor
41 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Yes you will see that all the reviews note that the hotel is old, tired, and loud. One thing that I would mention that is a little different. If you get a corner room, it is pretty quiet, and has a balcony. Too bad my balcony had broken furniture and was growing a large amount of plants through the paver... More 

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Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning, I wanted to take a moment to let you know that I have had the opportunity to review your comments regarding your recent stay. I am so very sorry that your experience was not a pleasant one. We have begun and will continue to make "meaningful updates" to the hotel moving forward. Some of the recent changes were... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

A beautiful setting in a woodsy area. Near train station. Shuttle Service to local shopping and restaurants. Fully outfitted exercise, dance classes and equipment. Swimming pool. Racquetball Court. Nicely situated Lobby area for visitors and meeting other guests. I would use this hotel as a solo get away for a weekend.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning, I just wanted to take a moment to first thank you for staying with us and for taking the time to write your review. I am so happy that everything worked out well for you during your visit including the "accommodating staff". I will be sure to share your comments with everyone. Again, thank you for staying with... More 

Wellington, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is old and has not been kept up. From the bathroom to the bed - it seems like they have not updated anything in decades. Not a horrible place to stay but if you can stay somewhere else - you should.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning Mark, I wanted to let you know that I have read your review regarding your recent stay with us. I am sorry that your stay was not what you've come to expect from a Hilton Hotel. I do want to let you that last year started renovations and updating of the property. Just last year we added new... More 

Washington DC, District of Columbia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First of all, I've never before seen a traffic circle that spans the highway, but this hotel is just off of such a circle (you don't even realize it is a circle because it is so big and broken up by highway fence, overpasses, etc.). It's easy to miss the exit from the circle to get to the hotel, and... More 

Was this review helpful? Yes 1
Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning, I wanted to take a moment to let you know that I have read your review regarding your recent stay with us. I will be sharing all of your comment with the staff for follow-up. Our primary goal is to ensure each guest has a comfortable stay with us. All of your comments will be shared with our... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was a bit reluctant to stay at this hotel, due to the reviews. I called a number of times and spoke to a manager Mark, who assured me that the stay would be a pleasant one! He was right! When we arrived, check in was so fast and easy. Rita was awesome!! She gave us the quiet room, 489... More 

Was this review helpful? Yes
Mark M, Manager at Hilton Boston Dedham, responded to this review

Good Morning FunGirl22, What can I say? Your review of the hotel speaks on how we try to create the best possible experience for all of our guests. Your wonderful comments will be shared with the team. The team works very hard to please each and every guest, your review will energize them for sure. Again, on behalf of myself... More 

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