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All 4 Dedham hotels

Fairfield Inn Boston Dedham

2.5 of 5 Hotel   |   235 Elm St., Dedham, MA 02026
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Ranked #3 of 4 Hotels in Dedham
A recent review
4 of 5 stars reviewed 3 days ago
Battenkill313 Arlington, Vermont
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125 reviews from our community

Traveler rating
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    52
    31
    16
    11
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36
21
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Arlington, Vermont
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Clean comfortable room. Staff very efficient and friendly. Mattress a little to firm for my preference, but it was a good night stay, very quiet. Did not enjoy the quests that seem to hang outside entrances smoking in groups. Maybe they could be relocated away from entrances so non smokers did not have to take on second hand smoke.

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Sydney, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently had a three night stay at the Fairfield Inn and overall were very satisfied. Our room was clean, well lit and comfortable. Staff were friendly and willing to provide advice and assistance. The hotel is well located close to shops, restaurants and the Dedham Corp commuter train station. Free breakfast is provided which was of good quality and... More

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Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great customer service! I want to thank Charlene and the new lady employee (forgot her name) at the front desk very kind and knowledgeable. The room was clean and smelled fresh as if someone just finished taking a bath. Great location just a half mile down you can take the train to downtown within 20 minutes, bcz finding a parking... More

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Verdun Quebec
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Was looking for my vacation in Boston what a disappoint when we arrive in our room at the Fairfield 1 bed and a bunk with all the springs coming out, no sheets no pillows for the bed Lets talk about the breakfast it was suppose to be a warm buffet breakfast , no eggs, bacon, sausage, or bacon, the toaster... More

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for writing this review. The tour company that had booked the rooms was well aware of the types of rooms they had. It truly was unfortunate that they needed more rooms with two beds than they booked, however the hotel did make arraingments to better accomodate people. Your group did arrive for breakfast 2 of the 3 days... More

Roswell, Georgia
Top Contributor
59 reviews 59 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Have stayed at this property three times over the past four weeks. Good location for where I was doing business. Most basic of Fairfield Inns I have stayed out. Feels cheap. Walk down the halls everything shakes. The rooms feel a bit musty if the air conditioning is not blasting cold air. Bathrooms are not the cleanest I have experiences... More

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking your time to construct this review. We use the feedback we receive in ways to improve our service for our guests. We encourage any guest to report issues to our staff so we can be sure to address them in a timely fashion. Again thank you for the feedback. More

Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 25, 2014

Just finished a five night day at the Fairfield Inn in Dedham. Special thanks to Rick P for accommodating a request before our arrival. It made the entire stay a success. The staff was great - George was the first person we met upon check in, and he went out of his way to make us feel welcomed. Diana and... More

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rick p, General Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for the kind words about our service and our staff. They are truly are our most important asset. We hope to have you visit with us again in the near future. Respecfully, Rick Pacheco, GM More

Senior Contributor
49 reviews 49 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 20, 2014

I am actually still a guest at this hotel as I write this review. I have never, ever stayed at such a weird and bad Marriott. I will say, the staff are extremely friendly and helpful, but the hotel itself is not set up to be guest oriented. All the rooms in a certain group are so far away that... More

Was this review helpful? Yes 2
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review and we appreciate that you found our staff very friendly. There are some things here at the hotel we just don’t have any control over such as hotel layout and rooms sizes. However we will address the other concerns that we can fix, such as proper storage of the bananas... More

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 16, 2014

The hotel needs totally renovated. 3 rd floor room saw a spider, hair in the bathroom and stained sheets. We declined the stay. We went to the Holiday Inn down the street and slept well. They tried to accommodate us with a second room but it was not satisfactory. Old, musky cheaply laid carpet something you would expect if you... More

Was this review helpful? Yes 1
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

I'm sorry you were unhappy with your accomodations, however if you had given us the chance to make it right we could have offered you different room away from the ice machine and depending on availablity we could have done an upgrade. We appreciate your feedback. More

Beautiful Long Island, NY
Contributor
15 reviews 15 reviews
9 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed August 12, 2014

First off.....the lobby and surrounding breakfast area was very nice. The included breakfast was good. The staff seemed helpful and pleasant. The pool and outdoor patio area was clean and well kept. Not sure of any of the rooms have been reconditioned in the recent past, but ours certainly could be given the once over. We were in one of... More

Was this review helpful? Yes 1
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write your review, I’m sorry you did not enjoy your stay. However I wish you had said something while you were in the hotel so we could have had a chance to correct the issues for you. More

Hamden
1 review
1 of 5 stars Reviewed August 10, 2014 via mobile

The smell on the third floor is disgusting I went out and bought and air freshener but it didn't help. Wish I had read the reviews here since it appears they have had this problem for a long time. The bathtub was dirty and did not drain. We are Marriott time share owners and always stay at Marriott's this is... More

Was this review helpful? Yes
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write your review, I’m sorry you did not enjoy your stay. However I wish you had said something while you were in the hotel so we could have had a chance to correct the issues for you. More

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Additional Information about Fairfield Inn Boston Dedham

Address: 235 Elm St., Dedham, MA 02026
Location: United States > Massachusetts > Dedham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Boston Dedham 2.5*
Number of rooms: 150
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Also Known As:
Fairfield Inn Boston Dedham Hotel Dedham
Fairfield Inn Dedham
Fairfield Dedham
Dedham Fairfield Inn

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