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Fairfield Inn Boston Dedham

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235 Elm St., Dedham, MA 02026
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1 room 1 guest
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Fairfield Inn Boston Dedham
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Fairfield Inn Boston Dedham
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Since there was no room at the adjacent Residence Inn, we stayed here and were happily surprised! As other reviews note, it is upgrade time at the Fairfield BUT the staff was MOST lovely and our suite was huge! The living area included a beautiful dining table with dining chairs for 6 and the bedroom was very large. Breakfast was... More 

Was this review helpful? Yes 1
Beaver Creek, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Arrived for a one-night-stay at the hotel. They didn't have my CONFIRMED reservation for a queen bed so the only choice I had was twin beds. Front desk made up some lame excuse that they were renovating rooms or something. They offered to get me a room at another hotel but it was much farther than where I was working... More 

Was this review helpful? Yes 1
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

We are sorry that this was your experience here as its not typical. We would like the opportunity to discuss your stay with you to find out which room, during what dates so we can look into things and attempt to make it right for you. More 

Travelers are raving about these Dedham hotels

Fairlawn, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 18, 2015

We have stayed in many Fairfield Inns and this one was fine. The customer service was great, as expected. The front desk served bowls of white chili on check in. Our kids loved the candy dish in the lobby for grabbing something sweet before we headed out each day. The included breakfast was well stocked and well maintained each morning... More 

Was this review helpful? Yes
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We are glad you had a great time in Boston and enjoyed our location and staff. We know that we are in need of renovation and will be doing that in stages starting this year, so we hope you will try us again when you come back to Boston. More 

Salt Lake City, UT
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 10, 2015

I've stayed at Marriott properties extensively across America and overseas and have used their entire line of property types from top of the line to budget level at one time or another. My company booked a group of us here at the last minute. Check-In was the highlight. The front desk staff was polite and attentive, and able to answer... More 

Was this review helpful? Yes 1
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We are glad you enjoyed the staff and service of the hotel and understand the comments about needing renovation. This hotel will be renovated in stages over the next coming year, the fitness center was part of stage one. We hope that when you do come back to the Boston... More 

Honolulu, Hawaii
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 8, 2015

This is a typical Marriott property: clean room, lots of free parking, free wifi but not password protected (very bad), free breakfast (eggs, sausage, muffin, waffles, breads, cereals, fruits, coffee, and orange juice), and the staff was very helpful and professional. Also, there was a self service laundry. The hotel was close to the commuter rail station (5 minute walk;... More 

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New York City, New York
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed June 30, 2015

We came up to Boston for a funeral and there was not much choice of hotel. This hotel has a good location, being very close to the highway and the Legacy Place shopping center. The personnel at the hotel were very nice. The hotel smelled of mold. The room was very basic but again, the smell was not good.

Was this review helpful? Yes 1
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We have shared your concern about the odor with department heads and it will be address. We are glad you enjoyed out staff and location. More 

Norman, Oklahoma
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 23, 2015

Simply put, this hotel was fine. It was everything I expected it to be and nothing more. Rooms were nice, beds were comfortable. Breakfast was mediocre. Staff was fine, not exceptionally friendly but helpful and got the job done. Maybe it is just me, but I found the layout to be incredibly confusing. There was a 1, a 2, a... More 

Was this review helpful? Yes
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking your time to write this review. We know our building is different from any other Fairfield Inn with its own style and layout and understand that the layout can confuse guests. The desk staff does provide a map of the property and directions to your room upon arrival. More 

Houston, Texas
1 review
3 of 5 stars Reviewed June 23, 2015

Friendly and helpful staff. They were able to accommodate my family and I. Had great breakfast, and it's located about 30 minutes from Boston. The only issue I had was that the staff were moving equipment oo furniture very early every morning. It was a bit annoying since people are in vacation and want to sleep in.

Was this review helpful? Yes
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We are glad you liked the hotel and staff and location. We are sorry if we disturbed your sleep. Our staff does need to start cleaning rooms by a certain time to be sure the rooms are ready for the arrivals. However I will make sure they are more mindful... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

So you walk in and think ok, property is dated and needs a facelift. This is all true, but as a frequent business traveler, I can tell you that bar none, this team delivers some of the best customer service I have ever encountered. This totally surprised me as I tend to love a premium, clean upscale hotel. Trust me... More 

Was this review helpful? Yes
Long Island, NY
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed June 15, 2015

We arrived after midnight and were checked in quickly and greeted pleasantly. Hotel is in a good spot near the Franklin Rail Line. The second we entered the hotel in the back it was musty smelling. Our room was a little better once we cranked the A/C unit, but I woke up all stuffy from the mold. A/C unit also... More 

Was this review helpful? Yes 1
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. Your comments have been shared with the department heads and we are working to solve these issues. We do hope that you will give us another chance when you are in the Dedham area. More 

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