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Fairfield Inn Boston Dedham

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235 Elm St., Dedham, MA 02026
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Fairfield Inn Boston Dedham
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Fairfield Inn Boston Dedham
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147 Reviews from our TripAdvisor Community

Traveler rating
    21
    56
    37
    21
    12
See reviews for
42
23
13
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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New York City, New York
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We came up to Boston for a funeral and there was not much choice of hotel. This hotel has a good location, being very close to the highway and the Legacy Place shopping center. The personnel at the hotel were very nice. The hotel smelled of mold. The room was very basic but again, the smell was not good.

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We have shared your concern about the odor with department heads and it will be address. We are glad you enjoyed out staff and location. More 

Norman, Oklahoma
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Simply put, this hotel was fine. It was everything I expected it to be and nothing more. Rooms were nice, beds were comfortable. Breakfast was mediocre. Staff was fine, not exceptionally friendly but helpful and got the job done. Maybe it is just me, but I found the layout to be incredibly confusing. There was a 1, a 2, a... More 

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking your time to write this review. We know our building is different from any other Fairfield Inn with its own style and layout and understand that the layout can confuse guests. The desk staff does provide a map of the property and directions to your room upon arrival. More 

Houston, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Friendly and helpful staff. They were able to accommodate my family and I. Had great breakfast, and it's located about 30 minutes from Boston. The only issue I had was that the staff were moving equipment oo furniture very early every morning. It was a bit annoying since people are in vacation and want to sleep in.

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We are glad you liked the hotel and staff and location. We are sorry if we disturbed your sleep. Our staff does need to start cleaning rooms by a certain time to be sure the rooms are ready for the arrivals. However I will make sure they are more mindful... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

So you walk in and think ok, property is dated and needs a facelift. This is all true, but as a frequent business traveler, I can tell you that bar none, this team delivers some of the best customer service I have ever encountered. This totally surprised me as I tend to love a premium, clean upscale hotel. Trust me... More 

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Long Island, NY
Top Contributor
89 reviews 89 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We arrived after midnight and were checked in quickly and greeted pleasantly. Hotel is in a good spot near the Franklin Rail Line. The second we entered the hotel in the back it was musty smelling. Our room was a little better once we cranked the A/C unit, but I woke up all stuffy from the mold. A/C unit also... More 

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. Your comments have been shared with the department heads and we are working to solve these issues. We do hope that you will give us another chance when you are in the Dedham area. More 

Travelers are raving about these Dedham hotels

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights visiting family. Pros: quiet room, friendly and helpful staff, easy (free) parking, close to several highways and legacy place shopping. Cons: slow (free) wireless, inconvenient single elevator. I didn't try the free breakfast but it looked average. I'd stay there again. Price was on the high side of reasonable.

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East Northport, New York
Top Contributor
102 reviews 102 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Didn't give the feel of a Marriott and actually its a property that carriers the Marriott name but is franchised out like many other properties. Room was clean but the overall hotel is dated and in need of a facelift. The Legacy Mall across the street is definitely a perk.

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking your time to composite this review for the Fairfield Inn by Marriott Boston Dedham. While you are correct this hotel is a franchise we are held to the same service standards and property improvement plans as any corporately own Marriott Property. In fact we are currently scheduled to undergo renovations later this year. More 

birmingham, al
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
65 helpful votes 65 helpful votes
2 of 5 stars Reviewed May 31, 2015

Older property that shows its age. Despite elite status, we were still given room closest to front desk and breakfast area and were awakened by setup noises for breakfast. Although a handicapped room, it was small and the bed soft. Ventilation was suboptimal, the room would not cool down. Sink counter space was tiny. Power outlets were scarce. On our... More 

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to construct this review, we are constantly striving to meet guest expectations and we clearly fell short with your stay, however this is not our norm. The information has been shared with the appropriate staff so we can make sure it does not happen to other guests. Again thank you for your input it... More 

2 reviews
1 of 5 stars Reviewed May 28, 2015

Smelled bad. Too expensive. Odd. Weird room in the basement. Our ac unit had to be mounted up the wall. Good thing I'm tall enough to reach. Had to turn the ac in to a level hat was too cold just to get the stale smell out of the room. Don't stay here.

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BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write a review of the hotel. We are sorry we were unable to meet your expectation however with so little information to go on we hope that you will reach back to the hotel so we can discuss your stay. More 

Los Angeles, California
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 20, 2015

Last minutes trip to Boston area landed me here. The staff and hotel manager were extremely helpful. The Legacy Place shopping center is just across the street provide excellent dinning and entertainments. The rooms are clean with good maintenance. It is very close to tripadvisor office and other businesses around the area.

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