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All 4 Dedham hotels

Fairfield Inn Boston Dedham

2.5 of 5 Hotel   |   235 Elm St., Dedham, MA 02026
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Fairfield Inn Boston Dedham
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Ranked #3 of 4 hotels in Dedham
A recent review
5 of 5 stars reviewed 3 weeks ago
habibah1 Connecticut
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  • Reviews (112)
  • Photos (29)
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112 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
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English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

While I was checking into my hotel room this past holiday weekend, I overheard customers asking to change their room and seen that they were talking to a manager. I heard the manager yelling at the customers in front of their young child, repeatedly calling them a liar and talking with this hands pointing it in the customers face. It... More

Was this review helpful? Yes
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for taking the time to write a review for our hotel we are sorry that you had felt uncomfortable witnessing the conversation. Let me assure you, we did look into the matter and found that the guest was attempting to miss use of an employee discount program and was not happy that they could not get an upgraded... More

West Lafayette, Indiana
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Even realizing that Fairfield is the bottom of the Marriott chain, I was disappointed in this motel. We were in the middle of a 3-week trip, and maneuvering a loaded luggage cart to our room was an ordeal, in the back door, up a small elevator and around several tight corners. My wife almost fell down a dark stairway while... More

Was this review helpful? Yes 2
rick p, General Manager at Fairfield Inn Boston Dedham, responded to this review

On behalf of our entire staff and Marriott, I want to apologize for your disappointment with our hotel. While we attempt to meet and exceed all of our guests expectations, we obviously failed to meet yours. If you travel back to our area, please contact me personally to arrange your stay and place you in a location of the hotel... More

Senior Contributor
37 reviews 37 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here July 4th-6th and everything went smoothly. We were in the building where the main office was and our king bed room was great. It came with a fridge, microwave and an office desk. Room was really clean. Breakfast was really good. They had all sorts of options (eggs, waffles, tasty muffins, sausage patties, yogurt, oatmeal and much... More

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Avondale, Pennsylvania
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I found the hotel after my family had our flight cancelled on the evening of 25 June, '14. I am a Marriott member and a meeting planner by profession. Ive often booked the Marriott Marquis in NYC plus other Marriott properties as well as staying in your propeties when working events in other hotels. I understood that rooms were hard... More

Was this review helpful? Yes 2
BOSDH, Manager at Fairfield Inn Boston Dedham, responded to this review

Thank you for your review of our hotel. As you stated the entire area from Boston to the suburbs was completely sold out therefore our room availablity was extremely limited. You booked a room with a single queen bed and that is exactly the type of room you had. As far as the room not havig a microwave or refrigerator,... More

New England
Top Contributor
118 reviews 118 reviews
24 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed June 25, 2014

We were between homes and wanted an overnight stay after moving out of one home and before moving into the next. We chose this hotel, because of its location in Dedham, particularly as it is close to Legacy Place. Check in was smooth and we then walked the long corridor to our room. The queen bed was comfortable and in... More

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New York City, New York
Top Contributor
131 reviews 131 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 17, 2014

this place is a dump and even Marriott should run as fast as they can. This is a rickety old CONFUSING layout with no clear path to anything. To use the elevator there is one entrance on the far side of the hotel with no access to the lobby at all. Chairs in the room are gross and broken, the... More

Was this review helpful? Yes 2
rick p, General Manager at Fairfield Inn Boston Dedham, responded to this review

Please accept my apologies for our failure to meet your expectations. I would welcome the opportunityt to discuss your displeasure with our hotel and wish I had the opportunity to make your stay more enjoyable while you were here. Respectfully, Rick Pacheco More

17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 29, 2014

Please let me take this opportunity to thank you & your staff for all of your hospitality during the team's stay this past weekend. The comments I received last night at practice were very good. The parent said your property was perfectly located - especially with the shopping center across the street, rooms were very clean, and staff great &... More

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Chambersburg, Pennsylvania
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 24, 2014

This hotel has been around for awhile and needs some updates and new carpet. The room we stayed in had previously been a "smoking" room and there still was a cigarette smell. However, the bed was comfortable, the breakfast great and it was a short walk to the mall and the commuter rail to downtown Boston.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2014 via mobile

The rooms & furnishings are very plain but ours was clean, the bed was good, great shower, TV & WiFi worked and the breakfast had a good t is selection. I would stay again. You can hear a little noise from I95 which may disturb a light sleeper. I didn't hear it until I woke up in the morning.

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Long Island, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2014 via mobile

I came back again to this hotel based on previous stay experiences. Again, I was not surprised of the great service and cleanliness of the rooms. My first night was a minor setback where my ac unit wasn't cold enough. My son needed the room extra cold and the ac unit couldn't keep up with the demand. I went to... More

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Additional Information about Fairfield Inn Boston Dedham

Address: 235 Elm St., Dedham, MA 02026
Phone Number:
Location: United States > Massachusetts > Dedham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Boston Dedham 2.5*
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Also Known As:
Fairfield Inn Boston Dedham Hotel Dedham
Fairfield Inn Dedham
Fairfield Dedham
Dedham Fairfield Inn

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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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