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Boston Danvers Hotel

2.5 of 5
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102 Newbury St, Danvers, MA 09123 (Formerly Extended Stay America)
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Boston Danvers Hotel
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Ranked #7 of 9 Hotels in Danvers
A recent review
4 of 5 stars Reviewed December 10, 2013
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43 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Danvers, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 18, 2014

I will point out some good things about the hotel, SOME nice staff and a kitchenette. Comfortable bed and a flat screen and a laundry room. I think there should definitely be a play room or area for children because they are loud and obnoxious running and screaming through the hallways all hours of the day. The parents there really... More 

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed December 10, 2013

I ve been staying here with my kids since may of this year, thus is an ok hotel they do need more work with staff in cleanliness of the hotel an more mantance people around to fix stuff..but other than that its an ok hotel

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Manager_11525, General Manager at Boston Danvers Hotel, responded to this review

Thank you so much for taking time out of your busy day to write a review of our hotel. We take all comments as an opportunity to improve our hotel. In response to your comments, we have begun a new program to ensure maintenance slips are dealt with in a timely manner. In addition, we've asked the entire staff to... More 

Danvers, Massachusetts
1 review
5 of 5 stars Reviewed April 10, 2013

I loved my stay in this hotel. The staff was great. From the housekeeping to the front desk treatment. The whole crew made me feel right at home. I love the fact that they have a fully equipped kitchen with all of the supplies you may need, which for me is a plus because that means that all I have... More 

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Manager_11525, General Manager at Boston Danvers Hotel, responded to this review

Thank you so much for your very kind words. Here at Extended Stay Hotels, we strive to create a "home away from home" experience for all of our guests to enjoy. It's so nice to know that we were able to do this for you, especially by providing an in-room kitchen! We would love to see you again in the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2013

I just stayed there this past weekend to go to a family event in Danvers. The staff was amazing but I did see more children then usual and came to find out that there are long term guest through a shelter program, which is great that they are willing to help people less fortunate. The staff was amazing and had... More 

Was this review helpful? Yes 1
Lee225, Manager at Boston Danvers Hotel, responded to this review

Thank you for your very kind review of us on Trip Advisor. We strive to make every guest feel as if this hotel is their home-away-from-home. We're glad to see that we are succeeding in that respect. I have passed along your comments about the fantastic staff to the staff; they work hard and it's nice to see them recognized... More 

Kittery, Maine
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 20, 2013

This is the most disgusting hotel I've ever seen....absolutely horrifying. Trash all over the place, nasty clientele (if you notice all the good reviews are from Danvers, Ma and probably from the ones that live there!). Carpet was stained, something smeared on the door, cigarette smoke filled the hall, as well as crying children, not to mention the smoke alarm... More 

Was this review helpful? Yes 6
Lee225, Manager at Boston Danvers Hotel, responded to this review

Thank you for your comments regarding your recent visit to the Danvers Extended Stay America. We are very sorry that you felt you had to leave our property before you stayed. I will certainly share your comments with managment and will look into the activity that you have reported. While we do have some families staying there on a long-term... More 

Travelers are raving about these Danvers hotels

Danvers, Massachusetts
1 review
5 of 5 stars Reviewed January 4, 2013

I like the hotel they are very nice to people.if u need help they will help you out.if u ask therm to help u out.the people are very nice to the guest. when the guest ask them a question. they will answer u very nice.

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Lee225, Manager at Boston Danvers Hotel, responded to this review

Thank you so much for taking time out of your busy day to let the world know about your stay with us. Here at the Extended Stay in Danvers, we strive to answer all of your questions. We pride ourselves on knowing the area, the hotel's amenities and what our guests need to make them feel at home whenever they... More 

Danvers, Massachusetts
1 review
4 of 5 stars Reviewed December 27, 2012

This hotel is one of nicest ones i have been to. My experience here has been a tough but good one, very nice people love the stuff especially Carmen who is very helpful. Kerstin who is the manager is Terrific loves the kids and is very accommodating.The rooms are very nice comes with a full size bathroom and a kitchnette... More 

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Lee225, Manager at Boston Danvers Hotel, responded to this review

Thank you so much for your review of our hotel. As you mentioned, we strive to make every guest feel at home here. We value our guests and feel that they are an extension of our "hotel family". We look forward to servicing your home-away-from-home needs in the future. More 

Danvers, Massachusetts
1 review
5 of 5 stars Reviewed December 21, 2012

My first impression of the Extended Stay was that it was very clean. The rooms are cleaned thoroughly and housekeeping was there once a week to swap linens, and restock. There is a full fridge that is very convienent, especially having children. There is also a stove, microwave, coffee pot, and toaster. The staff is very friendly, and is very... More 

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Lee225, Manager at Boston Danvers Hotel, responded to this review

Thank you for your comments regarding your stay at the Extended Stay America, Danvers, Massachusetts. We are very pleased to hear that you find our rooms, not only clean, but also very useful and comfortable. Our staff, as you say, is very friendly, and we are proud of them in that they provide the very best service possible at all... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed December 20, 2012

Extended Stay Danvers is really a wonderful place for family. The staff are quite friendly. The location is central and makes for easy access to any part of town. I have stayed here for more than a month now and it feels good. Recently the management changed the old TVs in the rooms and as well replaced the mattresses for... More 

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Lee225, Manager at Boston Danvers Hotel, responded to this review

Thank you for your very thoughtful Trip Advisor comments. The staff at the Danvers Extended Stay America strives to make everyone feel at home; the new mattresses and TVs that you mentioned are only a part of our overall intent to make your stay as comfortable as possible. Stay tuned for more improvements next week! More 

1 review
4 of 5 stars Reviewed December 12, 2012

The customer service here is great! From the moment I walked in the staff especially Carmen and Kerstin(hotel manager) have been very accommodating to me and my two boys. They are always willing to help with a smile. Every room has a kitchenette which I find is so convenient with having two children. There is a laundry room that is... More 

Was this review helpful? Yes
Lee225, Manager at Boston Danvers Hotel, responded to this review

Thank you very much for your review of your stay at the Danvers Extended Stay America. Thank you also for mentioning two of our associates, Carmen, at the front desk, and Kerstin, our Hotel Manager. We love getting comments such as yours and hope that you will enjoy the rest of your stay with us. Please let everyone know just... More 

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