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Knights Inn Boston/Danvers

2.0 of 5
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225 Newbury Street, Danvers, MA 01923
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1 room 1 adult
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Knights Inn Boston\/Danvers
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272 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here on New Years Eve for one night. The rooms are out dated but very clean. Beds and pillows are uncomfortable. Continental breakfast was plentiful and clean. But for the price and convenience it completely served its purpose. I can not say enough about the Front Desk Staff. Probably the best customer service I have had in a long,... More 

Helpful?
Thank Beantownie
Boston, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 25, 2015

pros: room is big cons: the quality of room is very bad. the wood floor under the capet is not even and it makes a lot noice if you walking on it. the price is absolute not worth the quality. the breakfast is also bad.

Helpful?
Thank Taylor F
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, Thank you for taking your time to write a review. All reviews are very helpful. I could not look up your room because I did not have full info on your stay so we could check the room floor. Our Complimentary Breakfast is from 6-9am Daily and consists of Assorted Bagels/Assorted Yogurts/Hot Oatmeal/Cold Cereal/Juice/Coffee/Tea/Hot Chocolate. Cynthia and Staff of... More 

Travelers are raving about these Danvers hotels

Glendale
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 24, 2015

Stayed at the Knights Inn Danvers, MA in September 2015. Let me preface this by saying the staff was wonderful, could not have been nicer. Understanding upon entry to room that this is an older hotel. However, The was clean, very old and in need of repair. The curtain hems were torn and hanging, when we took a shower, the... More 

Helpful?
Thank Kathy M
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, Thank you for taking your time to write a review. I looked up the month of September and there was no issues noted that a call to the Front Desk about a closet rod falling or a lamp plug. If we are made aware of an issue we certainly can take care of the issue. We would have moved... More 

New York
2 reviews
5 of 5 stars Reviewed October 14, 2015

I have to say that after reading all of the reviews about this motel, that I was a little skeptical about staying there, but let me say, I was very impressed with the friendliness of the entire staff and the cleanliness of the room, it smelled fresh, and my husband and I slept great in the big, plush, comfy queen... More 

Helpful?
Thank MamaSwifty68
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, Your review made the Staff's Day! We are an older Inn but we strive to be Clean and Friendly and I am glad you both enjoyed your stay and visiting Salem, Ma. We look forward to having you as our guests in the future! Cynthia and Staff of Knights Inn Danvers, Ma. More 

Davenport
Level Contributor
139 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed October 13, 2015

Got to the room after 3:00. Opened the door and not ready. They said come back in an hour. We came back at 4:30 after shopping. Opened the door still not ready. The found another rooms for us. Room was large but the shower was warm water only. Breakfast not much. Bagels and cereal.

Helpful?
Thank Thomas W
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, Thank you for taking the time to write a review. I am sorry your room was not ready at 3 PM our apologies. Our Continental Breakfast consists of Assorted Bagels/Assorted Yogurt/Hot Oatmeal/Cold Cereal/Juice/Coffee/Tea and Hot Chocolate. We checked the hot water system and at times the water need to be run longer before it is hot, our apologies. Owner... More 

Schenectady, New York
1 review
1 of 5 stars Reviewed October 1, 2015

I stayed one night at the Danvers Knights Inn on 8/15 and contracted the skin disease scabies from the filthy room/bed. When i got home I had to see my doctor and then it disrupted my entire family as this is highly contagious. I contacted the hotel about 5 times and left messages each call. The hotel did not have... More 

Helpful?
Thank fishermantom
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, Thank you for taking the time to write a review. As I told you when we spoke I received only 1 voicemail from you. Our Inn is not a filthy Inn. We work very hard to be Clean and Friendly as we are an older Inn. I let you know we had our monthly preventative company come in and... More 

UK
1 review
3 of 5 stars Reviewed September 27, 2015 via mobile

We stayed here as a start to our autumn holiday in new england. The motel is a little way off the highway but easy to find. Our room was clean and comfortable with a fridge and microwave but no coffee making facility. Coffee was available from reception, but no tea. Breakfast was included and consisted of cereal, porridge, bagels and... More 

Helpful?
Thank Paul_Earnshaw
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, Thank you for your review we really appreciate it. We love having travelers fro all over the world. Any amenities not available in the guestroom are available at the Front Desk. We provide a Complimentary Coffee/Tea Station 24/7 for all our guests to enjoy. We hope to have you as our guests in the future. Cynthia and Staff of... More 

Milbank Sd
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 27, 2015

couldn't see the motel from the highway , we pulled off into an empty lot then saw a little sign that showed to go down the hill. They were sealcoating the parking lot and had the entrance taped off. No signs to tell us how to get in without walking thru the fresh sealcoat. So I walked thru and and... More 

Helpful?
Thank blarson55
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, We thank you for your review as every review helps us to be a better Inn. I would like to apologize for the breakfast as this ha never happened. Our Breakfast consists of Assorted bagels/1 Cold Cereal/Hot Oatmeal/Assorted Yogurts/Juice/Coffee/Tea and Hot Chocolate. We are a very busy Inn and we order our foods at least once a week and... More 

West Lafayette, Indiana
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 26, 2015

The check in was the fastest we've ever had. The staff was courteous and quick. The breakfast was VERY basic, but it was free. The rooms were outdated, but they still were comfortable and the TV was good and had my dad's favorite TV channel HGTV. The hotel had no free water though to fill up my water bottle, although... More 

Helpful?
1 Thank Brittany S
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, We appreciate you taking the time to write a review, we really appreciate it! We work hard everyday to meet and exceed our guests expectation for a limited/budget Inn. We look forward to having you as our guests in the future. Cynthia and Staff of Knights Inn Danvers, Ma. More 

Rochester, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 22, 2015

We have stayed here several time making it our usual place to stay when visiting Salem. It's a great place to stay and the staff have always been great! Our room has always been clean and never EVER any issues.

Helpful?
1 Thank Veneicia
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review

Hello, Thank you for your review you made the staff's day! We enjoy having you come back time and again! We look forward to seeing you in the future. Cynthia and Staff of Knights Inn Danvers, Ma. More 

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