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TownePlace Suites Boston North Shore/Danvers

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238 Andover Street, Danvers, MA 01923
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TownePlace Suites Boston North Shore/Danvers
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TownePlace Suites Boston North Shore/Danvers
TownePlace Suites Boston North Shore/Danvers
TownePlace Suites Boston North Shore/Danvers
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123 Reviews from our TripAdvisor Community

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Traveler rating
    26
    54
    25
    10
    8
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19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (123)
  • Mar-May only
    (19)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (7)
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Raleigh, North Carolina
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for almost two weeks and found it an excellent place from which to travel to work as well as to great locations for sightseeing. It is also very close to everything you might need. From check in to check out, the staff was fantastic. Whether I needed a light repaired or help retrieving a flash drive I... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

Wonderful stays make our day! We are so very happy that you felt at home with us. Our TownePlace Suites brand is all about our guests feeling like home, we are thrilled we accomplished our goal. I will share your wonderful comments about our associates with them they love to hear from our guests. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Chose due to location and amenities. Trip was to sightsee around Boston, Salem, and whale watching., Good central location. Very quiet. Tricky to find entrance but that is minor. Great find was the Rebecca Nurse House recommended by staff and nearby, less than 5 minutes. Learned more about Salem there than in Salem Staff very friendly. Went to breakfast the... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

We thank you for sharing your thoughts with us. We understand that our entrance can be a challenge we are very sorry but I am happy that you negotiated it well! We would like to apologize for the breakfast not being full when you arrived. I am happy we were able to resolve it quickly. Thank you for staying with... More 

St. Petersburg, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Only real complaint was the bed, it was the too sold for our taste and the sheets were not as clean as they could be. Nice room otherwise. Friendly staff, poor gal when we checked in seemed overworked, but she handled it with good humor. Breakfast was okay, but limited. If not for the bed, I would have given it... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

We would like to thank you for sharing your experience with us. Please accept our apologies the bed was too soft. We have new matresses going in all our suites this week. I am sorry they were not here for your stay but we hope you have the opportunity to stay with us again and try out our new mattresses!... More 

West Warwick, Rhode Island
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Well, this is kind of a blah review. To no fault of the hotel. I just think, I would prefer to stay somewhere in Nashua, Boston, North-Worcester County. Here are the pros and cons... Pros 1.-Very clean. One of the cleaner I've stayed at. 2.-Housekeeping was on top of everything. Lot's of fresh towels, fresh dish towels daily (pet peeve... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

We so appreciate you sharing your thoughts with us. We are very happy to hear that you enjoyed the hotel. We do agree with you that the entrance is not ideal with the U-turn that you have to make. We know it can be very challenging and frustrating. Thank you for sharing all the positives of our hotel as well!... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My colleague made our reservation here & being a loyal Hilton Diamond member I would have never have selected this hotel on my own. Super close to BOS & a close drive to highways. It's not a place where you can walk down the street for a bite to eat so you will need a car or taxi. Room is... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

You made our day! We are excited to hear that we were a great surprise and that you had a wonderful stay with us. We are always looking for ways to make a stay special our team works very hard to have each and every guest have a memorable time. We thank you for taking the time to send us... More 

Fort Gibson
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

friendly staff, very helpful front desk. Rooms are nice with small kitchenette. 1st floor they allow pets so you might hear barking. We were on 4th floor and it was quiet. Pool was nice but not heated when we were there. Decent wifi. Breakfast is normal hotel. Agree with others about hard to find, sign is blocked with trees and... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

We appreciate you taking the time to review our property and we are very happy to hear the you enjoyed your stay with us. We understand we can be a challenge to find on your first visit but hopefully you found it worth the extra effort! Thank you for for staying with us and we look forward to your next... More 

New York City, New York
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 8, 2015

Usually stay at Residence Inn or Courtyard, but they were full. Breakfast is just cereal, prepackaged muffins, hard boiled eggs, yogurt, or waffle machine. Absolutely zero choice available. Also, breakfast area is stuffy and hot. Coffee wasn't bad though. TVs are not HD, nothing like watching an SD program stretched on a wide screen TV and having the borders cut... More 

Was this review helpful? Yes 1
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

We thank you for sharing your stay experience with us and your comments regarding our breakfast. The exciting news for us is that on June 15th, all TownePlace suites will have a breakfast face lift! We will be adding new hot items Eggs and sausage in addition to the waffle and fresh oatmeal we currently have. We have address the... More 

Waynesboro, Virginia
Level Contributor
119 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 3, 2015

First and foremost - if you are going to this hotel, go to their website and read their directions - get on Google Maps and make sure you understand them. DO NOT expect your GPS to get you there as both 114 and Rt 1 do not allow left turns that my GPS wanted me to take! If you follow... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

I want to thank you not only for your review but your very kind understanding of the more than inconveinient experience you had with our fire alarm going off early in the morning. Please accept our apologies. We are so excited you enjoyed your stay. I appreciate you sharing your experience with our front desk team. They love to hear... More 

Bangor, Maine
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 1, 2015

The hotel itself is updated and the staff was initially friendly. The nightmare began at 5:00 A.M. on 5/31/2015 when the fire alarm went off. Over a hundred of us in the parking lot in a deluge of pouring rain wearing robes and slippers. The staff stayed in the office and never appraised the guests of anything. After twenty minutes... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

Please accept apologies that you encountered the fire alarm inconvenience during your stay with us. I am so very sorry that it was not handled as well as it could have been. We try very hard to make every stay enjoyable. We will review with our teams how moving forward we can make similar situations less inconvenient for our guests.... More 

Travelers are raving about these Danvers hotels

Charlottesville, Virginia
Level Contributor
6 reviews
3 of 5 stars Reviewed May 27, 2015

I agree with another reviewer about finding the hotel. Very tricky to get to and you can miss the turn to the hotel if you're not paying attention. The hotel was clean and quiet considering the proximity to the highway. This is probably a low end of Marriott hotels, so don't expect a better breakfast. It was simply very ordinary.... More 

Was this review helpful? Yes
Lynn N, General Manager at TownePlace Suites Boston North Shore/Danvers, responded to this review

Please accept our sincere apologies that you stay did not meet your expectations. Our goal is for every guest to have a great experience. I do understand we can be challenging to locate on your first visit. Our breakfast will have a face lift coming mid June and we will be adding additional hot items. We do want to thank... More 

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