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Residence Inn by Marriott Springfield Chicopee

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500 Memorial Drive, Chicopee, MA 01020
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Residence Inn by Marriott Springfield Chicopee
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Residence Inn by Marriott Springfield Chicopee
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71 reviews from our community

Traveler rating
    49
    18
    4
    0
    0
See reviews for
23
21
1
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chicago, Illinois
Top Contributor
127 reviews 127 reviews
50 hotel reviews
305 helpful votes 305 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One of the best residence inn hotels I've ever stayed in. Central lobby with elevators (great for my mother and her cane) with fresh, hot breakfast. Large bedrooms with flat screen TV's and lots of channels (including NBCSN--a necessity for Stanley Cup Playoff fans). Rooms were clean and bathrooms were modern. Would stay here again for sure.

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Harpers Ferry, West Virginia
Top Contributor
50 reviews 50 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here four nights earlier this month. The location is great. Very near the Chicopee entrance to the Mass Pike for quick on and off. The hotel itself is a new facility. The lobby and breakfast are great and the staff seems to take pride in what they do. There is also an outside seating area for breakfast with a... More 

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Janesville, Wisconsin
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this Residence Inn just before going to Brimfield for the flea markets. By the way, it is approximately 20 minutes from hotel to flea markets. This hotel is clean and freshly remodeled. It really has a nice look. I too was disappointed that Marriott has done away with the manager's reception on Thursday night. Last time I... More 

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Sarasota, Florida
Senior Contributor
47 reviews 47 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Residence Inn, Chicopee. The hotel is new, located near several restaurants (and a Starbucks) and has a good breakfast included in the price. It's a good choice for traveling for work or leisure. It is clean and has an indoor pool. The location is not far from the Hartford Airport and several other New... More 

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Top Contributor
172 reviews 172 reviews
38 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is new and very clean. The room is very clean, comfortable and has nice decor. I wish the gym had a better assortment of weights since im here for 6 days. There are several restaurants in the area to choose from too. I recommend.

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Madison, Georgia
Top Contributor
178 reviews 178 reviews
49 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 11, 2015 via mobile

No major complaints about my recent stay at this Residence Inn. The location off the Mass Pike and next to numerous restaurants and retail spaces makes it ideal. Additionally the spacious, clean rooms with kitchens are comfortable and a great value. The free breakfast was standard fare but more than adequate. However they have limited their nighttime reception to just... More 

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New York
Top Contributor
65 reviews 65 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 9, 2015

Traveling on business and stayed at the Residence Inn. Very clean. Very new and updated rooms and lobby. Didn't get to use the SALT WATER POOL, missed out on it. At check in we were greeted with smiles and were told that the Wednesday night managers welcome was $6.50 a person to eat tacos from a local food truck. The... More 

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Contributor
19 reviews 19 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 28, 2015

Was here on an extended stay and got to know the people and place. This RI is very nice and very clean. Night auditor Doug is very helpful. Some of the younger day time staff not as helpful but they are young. The rooms are awesome because they are new and well arranged. Parking is good. Breakfast is typical RI... More 

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ManagementTeam123, General Manager at Residence Inn by Marriott Springfield Chicopee, responded to this review

Thank you for staying with us and for your positive feedback on your stay in Chicopee. Our staff takes pride in our hotel and work really hard to make all of our guests stays enjoyable. In regards to upgraded WIFI, all Platinum Elite and Gold Reward members receive complimentary upgraded WIFI during their stay with Residence Inn. I hope this... More 

Maine
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2015 via mobile

My wife and I spent a Friday night here and was very happy with everything. Room was spotless clean, excellent choice of food at breakfast. There were a lot of little extras that are usually overlooked by other hotels that we have stayed at. The bed and pillows were very comfortable.

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Atlanta
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 23, 2015

Stayed here for work. New hotel. Very nicely decorated. Studio room has a ton of space. Huge work area. Large sofa. Comfortable bed. Well stocked kitchen. Decent breakfast included. Plenty of nearby dining options and places to stock up on food/drinks for room if you dont want to dine out. Very safe area. I am shocked at the comments otherwise.... More 

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