We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Chicopee/Springfield

Certificate of Excellence
Hotel deals
Hotel website
600 Memorial Drive, Chicopee, MA 01020
Special Offer
2X Points Package
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hampton Inn Chicopee/Springfield
Professional photos View all
Browse nearby
Hampton Inn Chicopee/Springfield
Add Photo

277 Reviews from our TripAdvisor Community

Traveler rating
    149
    86
    28
    8
    6
See reviews for
120
57
16
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (78)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (33)
All months
There are newer reviews for Hampton Inn Chicopee/Springfield
See the most recent reviews
Cherry Hill, United States
2 reviews
5 of 5 stars Reviewed April 21, 2014

Our family of 4 enjoyed this hotel. It is very clean, the staff is friendly, the pool area is clean and well maintained. We found it centrally located for our visit to Mt. Holyoke College--a shopping center (Wal-Mart, etc) across the street/highway as well. We will be staying here again!

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

We are so glad you enjoyed your stay. Thank you for the kind review. We look forward to your next stay. More 

Effingham, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed April 14, 2014

This was a return visit and I was disappointed in the cleanliness of this room over the weekend that I spent there. Also, the staff tried a couple of times to tell me that it was time to check out, even though my reservations clearly stated I was there for two more days. Won't be returning.

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Please accept our apology for the concerns you experienced. As you can see from other reviews we strive to exceed your expectations. We appreciated the feedback positive or negative. These issues are serious and will be addressed immediately. It seems your first stay with us went well. I hope you are willing to give us a chance to exceed your... More 

Delaware
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2014

We stayed here because I know the area and what amenities are nearby. We were generally pleased with the stay. Staff was always pleasant and asked if everything was O.K. A few gripes though. Bed seemed lumpy and gave myself and the wife a backache. TV seemed small given the size of the room and supposedly being a "suite". Looks... More 

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for choosing Hampton Inn Chicopee. I appreciate all comments. We are working towards a full renovation. We are currently finishing up replacing the carpet and wallpaper in all our guest rooms. We will have a younger and fresher look. We look forward to showing off these changes the next time you stay with us. More 

1 review
5 of 5 stars Reviewed April 4, 2014

This was the second time I stayed at this particular Hampton Inn. The staff is exceedingly friendly and I felt very welcomed and important. They went out of their way to make sure my stay was a positive experience. The breakfast staff, housekeeping, front desk ,and even groundskeeper were all so friendly. My room was spotless thanks to Patti.

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for taking the time to write this review. So glad your stay was great. I will share your comments with my staff. Look forward to seeing you again. More 

GRANVILLE, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2014

When staying here its like staying with family. Its clean, comfortable and everyone there is polite and helpful. The rooms are clean and up to date, the food is very good, and always hot coffee on. Everyone from the GM to the Housekeepers are friendly and willing to help. Just a great place to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Your kind words are greatly appreciated by our staff. We look forward to your next visit. More 

Boston, United States
1 review
5 of 5 stars Reviewed March 23, 2014

When we come to the Springfield area we love to stay at this Hampton Inn. Close to everything. There is entertainment, shopping and dining. My husband and I enjoy the live Hawaiian show at Hu-Ke-Lau and the buffet at Golden Corral.

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for your review. We greatly appreciate the kind words. We are extremely happy that you enjoyed your stay. We are a great mid point for the sights in our area. More 

Providence, Rhode Island
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 18, 2014

Wonderful stay at the Hampton Inn in Springfield Mass I had taken my grandchildren to see the museums in downtown and after a long day we went swimming in the pool. I was also surprised at the wonderful breakfast buffet they loved it...

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

We our glad you enjoyed the hotel. Thank you for writing this review on Tripadvisors. More 

Adams, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

This hotel is clean, affordable and staffed with the best employees anywhere. We were in town for a basketball tournament and had 4 young ladies with us. The hotel staff were friendly and curtious and provided us with anything we needed. OUr room was clean and spacious. Breakfast the next morning was fresh and delicious. I would HIGHLY recommend this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for staying with us. We are glad you enjoyed your stay. We hope to see you again. More 

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2014

Room was neat and clean, enough space. Small fitness room downstairs, and unlike some hotels, the equipment worked. Breakfast was ok- had a few hot items and also the standards. Fresh baked cookies at night. Easy access on and off the turnpike. Had no issues during the stay.

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for taking the time to write this review. Our team is glad we could exceed your expectations. We look forward to your next stay. More 

Haverhill, United States
1 review
5 of 5 stars Reviewed March 14, 2014

Very clean! Very comfortable! The bed was heaven for a hotel. The mattress and all bedding including duvet were so fresh and clean. Bathroom was spacious and spotless. Nice shower head with different settings. Al very affordable ! *****

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

We are happy we could exceed your expectation. It's great to hear from our guests. Thank you for writing this review. More 

Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Room/suite (10)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay