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Hampton Inn Chicopee/Springfield

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600 Memorial Drive, Chicopee, MA 01020
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Hampton Inn Chicopee/Springfield
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Hampton Inn Chicopee/Springfield
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282 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
  • All months
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    (78)
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New York
Top Contributor
71 reviews 71 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am a Marriott Rewards Member and my expectations are very high. I am also a Hilton Rewards Member as well. The Hampton Inn is a part of the Hilton Rewards. I recommend becoming a Hilton Rewards Member! Great benefits! The good. Front desk staff/staff extremely friendly! Great 1st impression. Lobby clean. Room clean. Loved the fact that even the... More 

Was this review helpful? Yes
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for your kind words of praise. The people really do make all the difference and we're pleased you noticed our great staff. It's also heart warming to hear that you felt our family friendly touch while we are your home away from home. Thank you for your constructive feedback which we will review and consider. We look forward... More 

Long Island
Contributor
14 reviews 14 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hampton Inn was one of the best I have stayed in. It was well kept, up to date, and very clean. The staff were very friendly and efficient. The complimentary breakfast was well stocked with a very conscientious attendant, and was kept very clean. Our room was clean and smelled fresh. The beds and pillows were super comfortable. My... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for taking the time to let us know how much you enjoyed your recent stay with us. Our tranquility beds are indeed very comfy! Thank you for noticing our great staff and we look forward to serving you again in the near future. More 

Rochester, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel due to a business/training meeting. I spent 3 nights and enjoyed all of them. I would definitely stay here again if I return to the area! The staff and service I received were greatly appreciated!

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

We are so happy that you very much enjoyed your recent stay with us. It truly is the people that make all the difference and we thank you for noticing. We hope to become your "home away from home" whenever you are travelling in the area. We look forward to another opportunity to serve you. Thank you. More 

PA
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is a bit pricier than other facilities in the immediate area, but it's worth every penny! I have stayed here when in the area for about the past five years and have never been disappointed. The staff is friendly and welcoming, the rooms are immaculate, and the amenities are great! Add to that the hot soup or meatball... More 

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ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thanks so much for your kind review. It's the people that make all the difference and we appreciate your acknowledgement. We're so happy to see return guests and we look forward to your return. More 

Springfield, Massachusetts
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Sometimes you just want to be away from home with your best friends. The Hampton Inn was an awesome place to do so. The rooms were very clean and the bathroom exceptionally so (a must in my book). The big screen TV was perfect for movies and (my guilty pleasure...video games! Mario Party anyone?!!! Breakfast the next morning was great.... More 

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ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for taking the time to let us know how much you enjoyed your recent stay with us. We were delighted to be your home away from home and we look forward to serving you again in the near future. Your "get-away" close to home! More 

Glenside, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This Hampton lived up to my expectations. We have stayed at numerous Hamptons, and have generally been very satisfied. The customer service was very good (minor room problem, we were immediately switched. The new room was very clean, fresh, and spacious. The breakfast was the usual Hampton breakfast. Given the inflated prices of that weekend in the Pioneer Valley, this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for taking the time to let us know how satisfied you were with your recent visit. We're delighted that you enjoyed the hotel and all of it's amenities and that you felt the prices were reasonable. We hope you will choose to stay with us again the next time you are in the area. Centrally located right off... More 

Allentown, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Hampton Inn Chicopee because all the hotels in amherest where either booked or way too expensive. The only problem I had with the hotel was that the hot tub wasn't hot! everything else was great.

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for choosing to stay with us during your visit to Amherst. We're delighted that you enjoyed your stay. We are investigating the hot tub issue and corrective action will be taken to remedy the issue.We hope to have another opportunity to serve you again in the near future. More 

Kingston, United States
1 review
5 of 5 stars Reviewed May 20, 2015

We have stayed at several Hampton Inns through the years.I did find this one to be somewhat nicer than the others. Our stay was pleasant. Upon entering we found the staff to be very friendly and courteous. Our room was clean and the beds comfortable. There was a good variety for the breakfast. I do feel that it was a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for choosing to stay with us during a very busy weekend with a lot of activities taking place in the area. Our hotel is centrally located right off of the Mass Pike (I90) making our hotel access very easy. Thank you again and we hope to have another opportunity to serve you in the near future. More 

Milford, New Hampshire
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 19, 2015

Stayed for business. Was concerned as to its location. Not to worry. Very clean, quiet, and comfortable. The staff were very pleasant, the morning paper, coffee and breakfast were waiting for my arrival in the morning. Will stay the next time.

Was this review helpful? Yes
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We're delighted that you enjoyed the hotel and that our staff was very friendly. It truly is the people that make all the difference and we're glad you noticed. We look forward to serving you again in the near future. More 

north reading, United States
1 review
4 of 5 stars Reviewed May 2, 2015

It was a very family oriented environment, friendly staff pool i little too much chlorine and needed some work, outside pool areas was enjoyable. Smoke free environment pleasurable. I recommend this for families of children all ages.

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. Please note your concerns regarding the pool have been passed on to our maintenance team. We hope to welcome you back soon. More 

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