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Hampton Inn Chicopee/Springfield

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600 Memorial Drive, Chicopee, MA 01020
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Hampton Inn Chicopee/Springfield
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Hampton Inn Chicopee/Springfield
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275 reviews from our community

Traveler rating
    148
    85
    28
    8
    6
See reviews for
118
57
16
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (275)
  • Mar-May only
    (76)
  • Jun-Aug only
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    (84)
  • Dec-Feb only
    (33)
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Kingston, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at several Hampton Inns through the years.I did find this one to be somewhat nicer than the others. Our stay was pleasant. Upon entering we found the staff to be very friendly and courteous. Our room was clean and the beds comfortable. There was a good variety for the breakfast. I do feel that it was a... More 

Review collected in partnership with Hampton

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Milford, New Hampshire
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for business. Was concerned as to its location. Not to worry. Very clean, quiet, and comfortable. The staff were very pleasant, the morning paper, coffee and breakfast were waiting for my arrival in the morning. Will stay the next time.

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north reading, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

It was a very family oriented environment, friendly staff pool i little too much chlorine and needed some work, outside pool areas was enjoyable. Smoke free environment pleasurable. I recommend this for families of children all ages.

Review collected in partnership with Hampton

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ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. Please note your concerns regarding the pool have been passed on to our maintenance team. We hope to welcome you back soon. More 

North Attleboro, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for my son's bowling tournament and the hotel was quite impressive. So clean, so comfy and great amenities. Breakfast was just ok, but still not bad an option for a quick meal before you go.

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ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Windham, New Hampshire
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 21, 2015

We were impressed with the cleanliness and services offered at this facility. This was our second visit in a few years and we are continually pleased. The staff is most attentive and do not nickel and dime you for a cot, tea, or hot breakfast. All included. There are choices to eat nearby as well.

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ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

Clayton, Ohio
Senior Contributor
24 reviews 24 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 21, 2015

The hotel is clean and up to date with a lot of restaurants near by. The complimentary breakfast is excellent with a rotating entry every morning. They do have a small workout room that was clean and fresh as well.

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ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Brooklin, Maine
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 20, 2015 via mobile

The Good. Standard Hampton Inn Fare. Pleasant Staff. Located right at the Mass Pike Exit 5. Very good included breakfast buffet. Quiet. Restaurants, shopping and auto services within easy reach. The Bad. 12%+ room tax. Difficult entry from the Mass Pike. You have to make a U-Turn and then the entry drive is poorly identified. if you miss it you,... More 

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ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

We appreciate you taking the time to provide us with such detailed feed back about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to the appropriate manager. Don't hesitate to call me to share more information and I will try... More 

Orlando
1 review
5 of 5 stars Reviewed April 15, 2015

The room was very clean. Hotel was clean. We did not hear noise in the hallways overnight. Breakfast was good. Check-in process very efficient. The pool area was clean and warm. Staff was friendly and helpful when asked.

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. More 

Sanford, Maine
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

When we arrived, everything was prepared for our stay very well. Staff were efficient and pleasant. Unfortunately, while we were off to a meeting from 10AM to 9PM, maid did not enter room to make beds, clean, and refresh the towels, etc,

Review collected in partnership with Hampton

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not up to par. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. More 

Israel
Top Contributor
115 reviews 115 reviews
89 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 8, 2015

I generally appreciate the all inclusive nature of the Hampton Inns (parking, wifi, breakfast). This particular Hampton Inn was located right off the highway and across the street from a big shopping center with a number of restaurants. I was given a handicap accessible room and there were several issues with the design and function of the room and bathroom/shower.... More 

Was this review helpful? Yes
ManagementTeam123, General Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that the room was not up to our standards. Please note that your concerns have been passed on to the appropriate manager. Thank you and we look forward to seeing you again. More 

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