I booked two rooms at this Hampton Inn recently because we needed a decent place to stay overnight during my Mother's wake and funeral. As this can be a difficult time, I found the staff sensitive and accommodating. They seemed a little more on top of things than the typical hotel. The rooms were large and clean. I did find... More

We visit Chicopee each year while attending the Amherst Train Show. And we always stay here. Service is great and the rooms are quiet. The hotel is just finishing up a complete renovation which should make it even better! More

Accomodating. Friendly staff. Clean. Hotel is under construction and their website states it will be done by Feb 1st, but doesn't look like it will be. This was not an issue. Only issue was pool was cold and it was occupied by several kids most of the time that were accompanied by an adult who either encouraged their horse play... More

This Hampton was recommended for the annual Amherst Railway show, but we needed a place on a trip from Ontario to the Maritimes and chose this as Springfield was about 1/2 way. A good choice - except for the tour of the shopping mall parking lots it takes to get there from the turnpike. Friendly staff, free evening clam chowder,... More

Very friendly, regardless of the high stress that comes with being the only hotel for miles with power during a snowstorm in October! Breakfast was very good, great omelettes. I can't remember the name of the gentleman working the front desk, but he was there Saturday and Sunday, and very helpful and friendly. Enjoy the peanuts! ;) More

Stayed Sept. 15-17, 2011. Clean rooms, pretty spacious. Cleaning staff was pleasant and friendly. Breakfast was great with sausage patties and eggs. One day we had western omelets. They also had regular coffee, decaf, and robust which was great! Flavored creamers are always a plus. The only issue I had was that the electronic keys they gave us would stop... More

We love Hampton Inns, but this one is not a 3 star, very dirty carpet, sound could be heard between the rooms could listen to the neighbors fight, a disappointment. More

me and the mrs. went for a weekend to meet the inlaws,, great experience.. we had a ball.. we went in middle of dead winter 3 inches of snow and we were the only ones in the indoor pool and hottub... super clean,, great breakfast.. loved when the mrs. made me my 1st homemade waffle... planning on a second vist... More

I have stayed at the Hampton Inn Chicopee before and I plan to stay again on Oct.22 for Mt.Holyoke Parent Weekend. The staff is very polite and helpful, and the bed has great pillows as well as a comfy mattress. The only areas that need improvement are the bathroom tile and shower curtains that could be cleaner-grout was not very... More