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Motel 6 Springfield - Chicopee

36 Johnny Cake Hollow Rd., Chicopee, MA 01020
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1 room 1 guest
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Motel 6 Springfield - Chicopee
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Motel 6 Springfield - Chicopee
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33 Reviews from our TripAdvisor Community

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Traveler rating
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    4
    15
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12
4
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5
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (33)
  • Mar-May only
    (3)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (3)
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New York City, New York
1 review
1 of 5 stars Reviewed 5 days ago NEW

There was burn holes in the comforter, blanket, and sheets. The shower was disgusting. It was rusting, with hair. The floor was sticky. I slept with a jacket on because I was terrified of the sheets..

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6Team, brand expericened team member at Motel 6 Springfield - Chicopee, responded to this review

Dear Bilbo, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. Motel 6 standards for quality rest on our promise to offer the... More 

Minnesota City, Minnesota
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed July 25, 2015

I was to stay in another hotel when I found it to be in an unsafe area. It was suggested by the online hotel booking company that I check out this hotel. I did not book with them and I am glad I didn't! It is near a truck stop so this hotel is a trick stop also. I drove... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Springfield - Chicopee, responded to this review

Robb, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. Safety and security are high priorities within... More 

Travelers are raving about these Chicopee hotels

Level Contributor
3 reviews
3 of 5 stars Reviewed July 15, 2015

Room was clean. Staff was pleasant. It was a place to sleep. Bring your own shampoo. I would return. Positioned near dump but there is no smell around. Good truck stop across the street. Keep in mind it's a Motel 6

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 3, 2015 via mobile

We booked this hotel not minding it was small but it had a pool on their advertisement online so we decided to stay there at arrival the pool was close for repairs that's to start with when we get to the room my daughter notice some type of bugs flying in the bathroom and one tried to get inside my... More 

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6Team, Brand Experience Team member at Motel 6 Springfield - Chicopee, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Our staff aims to provide the highest... More 

Winnipeg
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2015

This place is not a place I would come back to. Stayed here for the weekend in June 2015. The rooms are clean, and have been somewhat modernized, newer laminate flooring instead of usual filthy carpet. I had to move the 10' long desk to find a plug in, and still had to use an extension cord to plug my... More 

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6Team, Brand Experience Team member at Motel 6 Springfield - Chicopee, responded to this review

Bill, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the... More 

Newton, Massachusetts
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 17, 2014

My son and I stayed overnight at the Motel 6 and were pleasantly surprised. It is not a high end hotel. There is no coffee maker, there isn't shampoo and the rooms are smallish. got it. It's also $71/night. We stayed the next night at another hotel that we enjoyed much more, but it was more than twice the price.... More 

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Boston, Massachusetts, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 15, 2014

If you are accustom to service, hospitality, or a clean room, you definitely not get it here. Run away, run far, far away. The rooms smell like smoke, the floors are dirty and the tubs have hair on them. I asked the front desk to have the general manager get in contact with me. It's now a month later and... More 

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Saint Albans, Vermont
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 9, 2014

We stayed on the 2nd floor which was quieter than staying on the first. The rooms have been renovated. I kinda miss the carpet but I did feel that the room is more sanitary without it. The beds were comfortable and the bathroom worked well. It's not fancy in any way. But, if you're just looking for a place to... More 

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ja
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 2, 2014

Basic...nothing to talk about. It was ok. For short stays. Room was nicely kept. Good job elisa. Clean area. Pool was closed for the season. Nothing special to talk about. Just a stop over place. Not good for long stays. Don't like the sink out in the open. Bathroom too small

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New York
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 27, 2014

This was by FAR the worst hotel that I have ever stayed in. I requested an non smoking room. The room smelled of smoke , and there was an ashtray in the room. The linens were dingy. the bed sheets had cigarette holes. I and three co-workers, booked the rooms because of the price...I will never do that again. We... More 

Was this review helpful? Yes 5
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