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Motel 6 Springfield - Chicopee

36 Johnny Cake Hollow Rd., Chicopee, MA 01020
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Motel 6 Springfield - Chicopee
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38 Reviews from our TripAdvisor Community

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Elmira, New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Rooms looked just like the pictures- eclectic. Our room reservations were not honored (rooms side by side) which was tolerable and not the end of the issues. We rented two rooms. They were on different floors and had separate issues. Both rooms were dirty (not been swept, had hair all over the place, etc), had major cracks and issues. One... More 

Helpful?
Thank Kelley195
North Kingstown, Rhode Island
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed December 7, 2015

if you book a room at a Motel 6, you should expect a plain room without any extras and this is what you get at this hotel. Everything worked and the water was hot when we needed it and the room had no bad smells. I expected scratchy towels, but it is hard to believe that towels could be any... More 

Helpful?
Thank Mardovar
Westchester County, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 4, 2015

From the outside, the motel looked a bit old and worn, but the inside of the rooms were good and clean. Need a couple of extra pillows since they are small but otherwise for a budget minded overnite it was decent.

Helpful?
1 Thank pwbrcb
Philadelphia, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 2, 2015

So I was perusing around the Internet for a decent hotel to stay in during my visit in Western MA. Because of the state fair all of the good hotels were taken but Motel 6 was available. I'll say that I had my nose turned up about it until I got in the room. From the outside it's looks like... More 

Helpful?
1 Thank Angela W
New York City, New York
Level Contributor
118 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 22, 2015

Stayed here many times when on business. Consistent and basic. Motel 6 has the lousiest towels so we always ask for extras and that's not a problem. You have to pay for wifi, not a big deal. Parking is ok with larger vehicles. Very easy on/off from the Mass Pike (I-90). We rate this a very good for a basic,... More 

Helpful?
1 Thank VanCortlandt
New York City, New York
1 review
1 of 5 stars Reviewed August 25, 2015

There was burn holes in the comforter, blanket, and sheets. The shower was disgusting. It was rusting, with hair. The floor was sticky. I slept with a jacket on because I was terrified of the sheets..

Helpful?
Thank Bilbo B
6Team, brand expericened team member at Motel 6 Springfield - Chicopee, responded to this review

Dear Bilbo, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. Motel 6 standards for quality rest on our promise to offer the... More 

Travelers are raving about these Chicopee hotels

Minnesota City, Minnesota
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 25, 2015

I was to stay in another hotel when I found it to be in an unsafe area. It was suggested by the online hotel booking company that I check out this hotel. I did not book with them and I am glad I didn't! It is near a truck stop so this hotel is a trick stop also. I drove... More 

Helpful?
1 Thank Robbguympls
6Team, Brand Experience Team member at Motel 6 Springfield - Chicopee, responded to this review

Robb, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. Safety and security are high priorities within... More 

Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 15, 2015 via mobile

Room was clean. Staff was pleasant. It was a place to sleep. Bring your own shampoo. I would return. Positioned near dump but there is no smell around. Good truck stop across the street. Keep in mind it's a Motel 6

Helpful?
Thank Whiffle64
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 3, 2015 via mobile

We booked this hotel not minding it was small but it had a pool on their advertisement online so we decided to stay there at arrival the pool was close for repairs that's to start with when we get to the room my daughter notice some type of bugs flying in the bathroom and one tried to get inside my... More 

Helpful?
Thank venomnyc
6Team, Brand Experience Team member at Motel 6 Springfield - Chicopee, responded to this review

Dear Guest, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. Our staff aims to provide the highest... More 

Winnipeg
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2015

This place is not a place I would come back to. Stayed here for the weekend in June 2015. The rooms are clean, and have been somewhat modernized, newer laminate flooring instead of usual filthy carpet. I had to move the 10' long desk to find a plug in, and still had to use an extension cord to plug my... More 

Helpful?
Thank Bill P
6Team, Brand Experience Team member at Motel 6 Springfield - Chicopee, responded to this review

Bill, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the... More 

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