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Quality Inn

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463 Memorial Dr., Chicopee, MA 01020
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Choice Privileges Points
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1 room 1 guest
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17 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Ottawa, Canada
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I found this hotel to be quite suitable for a quick, one night stay. We had stayed across the street on our previous trip to Cape Cod and as I was not impressed with that hotel, we decided to try the Quality Inn. While there was certainly nothing special about the hotel, I don't really have any complaints. The hotel... More 

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Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Stayed last night for one night only. Called to get a price on a long room and was given the price and told there was availability. I called back 2 minutes later to reserve the room and was told there were no king rooms. I then called to reserve through choice Privleges and they said there were king rooms available.... More 

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Travelers are raving about these Chicopee hotels

Ipswich, Massachusetts
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 26, 2015

I usually book through Choice Privileges, but the agent told me this hotel's cancellation period is "24 days" advance notice. Of course, I challenged that, and he assured me the policy said, "No, it says days, not hours." So I called the hotel directly and spoke with a staff who said he would have to notify Choice (but I bet... More 

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Mahopac, New York
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed July 3, 2015

They have renters who drink and burn wood by the side door. I woke up thinking the place was on fire. I was told that the owner allows this and it happens regularly. The complimentary breakfast is low quality bagels and cereal and terrible coffee. The room was clean enough, but that doesn't make up for the problems.

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Mumbai (Bombay), India
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed May 27, 2015

We had a terrible experience right at the start - at the time of check-in. The lady at the reception was rude and sarcastic. We had an issue with the credit card charge. When she could not fix the problem, she called her manager. We thought the manager would be more experienced and would know how to respect and talk... More 

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Cortland, New York
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed May 18, 2015

Friendly staff, comfortable pillows and bed, decent continental breakfast. For one night and a group of 25-30 kids this hotel worked out great for the price. Lots to do around area and definitely would stay there again if it were with a group.

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North Bay, Canada
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 13, 2014

I can certainly handle dated however it was filthy. Hair in the tub, black pubic hair all over the bathroom door. Obviously a cloth used on the toilet and than the door. Tub was peeling and just simply disgusting! Very unsavory looking individuals hanging out around the building. Complained to the desk when leaving and ignored. Total waste of $100.Will... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 2, 2014

Staying at the quality inn in chicopee MA was defently a mistake. The hallway walking to our room had trash scattered everywhere throughout the hallway. As we entered our room, we saw the many stains in the room. The bathroom door was very dirty and there was a hole in the tub. The comforter had a stain on the top... More 

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jamaica
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 11, 2013

This hotel is currently undergoing a facelift so it looks much better from the outside. Don't let the fresh outside mislead you. Unfortunately in the Chicopee, Springfield, Holyoke area many of the Quality Inns, Days Inn across the street etc. are now "home" for many of the area "homeless". I am surprised to read some over the top positive reviews... More 

Was this review helpful? Yes 3
Portsmouth, NH
2 reviews
1 of 5 stars Reviewed September 24, 2013

10am day of travel receive call from hotel, we were leaving home at noon for 3pm check in to hotel. Hotel stated they had overlook our reservations that had been made 3 plus weeks before, had no rooms available, stated they had found us a room at another hotel down the street but pets not allowed. Told them this wasn't... More 

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