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Quality Inn

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463 Memorial Dr., Chicopee, MA 01020
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Best prices for: 1 room 1 guest
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13 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Mumbai (Bombay), India
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We had a terrible experience right at the start - at the time of check-in. The lady at the reception was rude and sarcastic. We had an issue with the credit card charge. When she could not fix the problem, she called her manager. We thought the manager would be more experienced and would know how to respect and talk... More 

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Cortland, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 18, 2015

Friendly staff, comfortable pillows and bed, decent continental breakfast. For one night and a group of 25-30 kids this hotel worked out great for the price. Lots to do around area and definitely would stay there again if it were with a group.

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North Bay, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 13, 2014

I can certainly handle dated however it was filthy. Hair in the tub, black pubic hair all over the bathroom door. Obviously a cloth used on the toilet and than the door. Tub was peeling and just simply disgusting! Very unsavory looking individuals hanging out around the building. Complained to the desk when leaving and ignored. Total waste of $100.Will... More 

Was this review helpful? Yes 3

Travelers are raving about these Chicopee hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 2, 2014

Staying at the quality inn in chicopee MA was defently a mistake. The hallway walking to our room had trash scattered everywhere throughout the hallway. As we entered our room, we saw the many stains in the room. The bathroom door was very dirty and there was a hole in the tub. The comforter had a stain on the top... More 

Was this review helpful? Yes 2
jamaica
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed October 11, 2013

This hotel is currently undergoing a facelift so it looks much better from the outside. Don't let the fresh outside mislead you. Unfortunately in the Chicopee, Springfield, Holyoke area many of the Quality Inns, Days Inn across the street etc. are now "home" for many of the area "homeless". I am surprised to read some over the top positive reviews... More 

Was this review helpful? Yes 3
Portsmouth, NH
2 reviews
1 of 5 stars Reviewed September 24, 2013

10am day of travel receive call from hotel, we were leaving home at noon for 3pm check in to hotel. Hotel stated they had overlook our reservations that had been made 3 plus weeks before, had no rooms available, stated they had found us a room at another hotel down the street but pets not allowed. Told them this wasn't... More 

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1 review
4 of 5 stars Reviewed August 1, 2013 via mobile

Stayed here recently overnight and did not find anything wrong with my stay. Staff were very polite and efficient. Room was clean and tidy, no complaints there. Will definitely stay there again if I'm ever in the area.

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Lancaster, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 30, 2013

We stayed here because it was convenient for a quick stop off the thruway. What a mistake. The staff was friendly and helpful but the hotel wasn't great. It had a horrible odor throughout. Like a musty odor that permeated everywhere. Our clothes had the smell on them when we left. The rooms were clean and had a new flatscreen... More 

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Uniontown, Ohio
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 15, 2013

This was a low budget place to stay for one night, so my expectations were not very high. However, they weren’t this low, either. Out of a 10 night trip, this was the only place that we stayed where the bed wasn’t fit to sleep on. The toilet tank didn’t have a top, the paint was chipped and water spots... More 

Was this review helpful? Yes 2
Webster, New York
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed July 14, 2013

This is a rather difficult place to get to from the main road (Memorial Drive). The drive is in poor shape and far back from the roadway. The distance probably helps hold down the noise level. The room was "OK" and had a strange mixture of high end décor and not so much. There was no channel guide for the... More 

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