We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Boston Logan Airport/Chelsea

3.0 of 5 200 Maple Street, Chelsea, MA 02150
Hotel website
Hotel deals
Hotel packages
Special Offer
Free Parking
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
GreenLeadersBronze level
Residence Inn Boston Logan Airport/Chelsea
Professional photos View all
Browse nearby
Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
Write a Review

238 reviews from our community

Traveler rating
    149
    70
    13
    4
    2
See reviews for
60
64
18
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (238)
  • Mar-May only
    (44)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (28)
All months
There are newer reviews for Residence Inn Boston Logan Airport/Chelsea
See the most recent reviews
1 review
5 of 5 stars Reviewed April 28, 2014

I stayed at the Residence Inn during the 2014 Boston Marathon. It was easy to get downtown before and after the race. The hotel has a wonderful staff that are always willing to help. The stories told by the free airport shuttle drivers are worth their weight in gold. The rooms were impeccably clean and updated to be one of... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Tom, Thank you for your recent stay with us and for your recommendation to the TripAdvisor community. We're happy to hear that you had an excellent visit during the Boston Marathon and that our shuttle service accommodated your travel needs during that time. We appreciate your feedback and hope to host your next visit to Boston. Best, Julia Tropeano, GM More

NH
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

This is by far the nicest Residence Inn my family has stayed at. We try to always stay at Marriott Residence Inns due to the perfect room layout for families. The front desk staff was great, the bar/lounge was great, and the breakfast was great. I can't say enough good about this hotel. The ONLY drawback is parking and longterm... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Thank you for your recent stay with us and for taking the time to review your experience for the TripAdvisor community. We're pleased to hear that you and your family enjoyed your visit and that everything from the front desk staff to the breakfast was perfect during your visit. We appreciate your feedback and hope you'll make us your home... More

Loves Park, Illinois
1 review
4 of 5 stars Reviewed April 1, 2014 via mobile

In general the hotel is nice, and the staff outside of management are good people. Just ask on check in to be as far away from PicksThe hotel caters to crew Members from Alaska Airlines and if you are unfortunate enough to get a room above Olga, she will start complaining about noise at 7:00 PM if your 4# dog... More

Was this review helpful? Yes
Alabama
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 25, 2014

I was pretty skecptical as I was driving to the hotel. The area seems old, dirty, and somewhat slummish. Once you get to and inside the hotel you certainly get a WOW factor. I am a Marriott gold member and have stayed at many, many Residence Inns (old and new). This one is, by far, the nicest I've visited. I... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. I'm pleased to hear that you were pleasantly surprised and that we were able to exceed your expectations during your visit. Thank you for your feedback and we look forward to hosting your next stay in Boston. Best, Steve Haley, GM More

Goodyear, Arizona
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed March 18, 2014

I always choose Residence Inn when traveling and I have to say, this is the nicest one I've stayed in. The studio was very spacious - loved the counter top. Used it for a work area even though there is a great space designed for work. Bed and bath space was great. I am leaving tomorrow but I will definitely... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Patricia, Thank you for your recent stay with us and for your loyal Residence Inn patronage. We're honored that you consider our property to be the nicest Residence Inn you've visited. Thank you for the 5-star review and we look forward to hosting your next visit to Boston. Best, Steve Haley , GM More

Bucharest, Romania
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2014

I have stayed here for a month in November and I really liked it. The staff was very friendly, rooms were nice, clean & spacious and the breakfast was delicious. Another plus is the huge parking lot. :) I really enjoyed my experience.

Was this review helpful? Yes
California
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 7, 2014

The hotel was clean, but the counters had not been wiped down. I found some sticky stains on the counters in the kitchen and living room area. The dish soap was covered in some sticky mess and had been watered down. There was also a strange stain on the sheets of the bed. It was near the edge so I... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Thank you for taking the time to offer us valuable feedback regarding your stay. I sincerely apologize for the housekeeping failures you experienced during your visit. I can assure you that I will be reviewing your comments with the housekeeping team and using them as an opportunity to improve. I hope you will give us another chance to provide you... More

Limerick, Pennsylvania
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2014

The location is a little out of the way and to get to downtown your best bet is to take the shuttle to the airport and pick up the Blue Line of the T. There are not many great food choices nearby, especially without a car. The shuttle drivers are very accommodating and might help you run an errand if... More

Was this review helpful? Yes
Tolland, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2014

If you are looking for a clean and comfortable hotel, Residence Inn Boston Logan is the place. The bedding and pillows are exceptional and the bathroom is a nice size. Having a small kitchenette was essential for us as we stayed at the hotel during the month of February. However, the hotel provides a fantastic breakfast and light dinners on... More

Was this review helpful? Yes
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Anita, Thank you for your recent stay with us and for taking the time to share your experience. I'm happy to hear that you enjoyed our facilities and amenities, especially our breakfast and light dinner offerings. We appreciate your feedback and I will be sure to pass your compliments along to the staff. Thank you for recommending us and we... More

Madison, Wisconsin
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 27, 2014

Found this as one of the "surprise" three-star deals in Boston. Total come to $111, which included a big suite room (with kitchenette), breakfast and best of all, they not only held our bags for us for the day, but brought them to the airport on their shuttle bus, so we could retrieve them easily. A little out of the... More

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Thank you for your recent stay with us and for the 5-star review on TripAdvisor. I'm happy to hear that we were able to exceed your expectations and that you were pleasantly surprised by our facilities, amenities, and customer service. We look forward to hosting your next stay in Boston. Best, Louis Warren, GM More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Boston Logan Airport/Chelsea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Boston Logan Airport/Chelsea

Address: 200 Maple Street, Chelsea, MA 02150
Location: United States > Massachusetts > Chelsea
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Logan Airport/Chelsea 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Travelocity, Hotels.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Residence Inn Boston Logan Airport/Chelsea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

115 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (88)
Viewed
Room/suite (48)
Viewed
Hotel & grounds (9)
Viewed
Dining (3)
Viewed
Bathroom (14)
Viewed
Pool/beach area (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Hotel & grounds (6)
Viewed
Bathroom (2)
Viewed
Room/suite (10)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay