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Residence Inn Boston Logan Airport/Chelsea

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200 Maple Street, Chelsea, MA 02150
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Residence Inn Boston Logan Airport/Chelsea
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Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
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301 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the hotel for business in mid-May and it is a nice, newer property. Hotel provided a free shuttle to the airport which was nice and had a good breakfast. The lobby was very large with plenty of room to work. Rooms were clean with amenities one would expect from a Residence Inn (fridge, microwave, etc.) Staff was very... More 

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Fort Defiance, Az
Top Contributor
54 reviews 54 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a beautiful extended stay hotel. The rooms are very well-equipped and quite large. The courtesy van driver kindly drove us to an Italian restaurant that was a few miles away and then came back to pick us up, no charge except, of course, we tipped the driver. The staff was extremely courteous and helpful. The location is not... More 

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Haddon Heights, New Jersey
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Starting EMS Memorial Bike Ride from this location. Rooms and staff are great but hoping for nicer restaurants within walking distance. Bonus coffee available all day and night! Wish there was more to close by. Having to drive car everywhere....

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Denver, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

They had a bit of a mix up picking us up at the airport but paid for my families taxi over to the hotel and were extremely pleasant and accommodative. Great staff. They were very attentive to our request for a few more blankets and the hotel staff and shuttle drivers were very accommodative.

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Glenn, Thank you for sharing your feedback with us! I'm very sorry for the mix up with your airport pick up, but I am very happy to hear that we provided you with a wonderful experience. We pride ourselves on delivering exceptional service to our guests, and love hearing that it does not go unnoticed. We hope you and... More 

Carson City, Nevada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Every hotel property in the greater Boston area raises their rooms rates during the Boston Marathon every April, so my number one priority was to find a nice hotel with reasonable access to downtown without getting totally slammed by the price. Let me sum up my marathon visit by saying that the Residence Inn at Chelsea was the PERFECT home-base... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Mark, Thank you for sharing your experience with us and the TripAdvisor Community. We truly appreciate all of your kind words regarding our staff and hotel. We pride ourselves on delivering excellent service, and I'm happy to hear that our staff went above and beyond to ensure that you and your family had a wonderful trip to Boston. We... More 

Kansas City, Missouri
1 review
4 of 5 stars Reviewed April 18, 2015

I'm a longtime Platinum Marriott rewards member, and usually travel for business. This was a personal trip with my wife and son. The hotel was fine & the staff excellent. The last few years I've noticed that all Marriott properties dramatically increase their price around big events. If any other business were to do this, it'd be considered price gouging,... More 

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West Springfield, Massachusetts
2 reviews
4 of 5 stars Reviewed April 17, 2015

Make sure front desk employee Kevin is there when you check in! You don't find them friendlier or more polished. He knows how to treat a customer and understand the importance of accomondations. Class act! Beautiful hotel and will be even nicer once all the construction around this great facility is completed. I'll be BACK!

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

We only needed to stay over for our 4 AM flight. Kevin at the front desk booked us a shuttle, a wakeup call and even offered to pack us a "breakfast to go". On the shuttle ride there, the bus was full of pilots, stewards, and stewardesses along with fellow passengers. It's no wonder the hotel is so popular with... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

We spent a couple of days in this hotel while looking at colleges in the Boston area. Its very well located for this purpose. The staff were friendly and the hotel was clean. The bathrooms are of a generous size and very attractive. One thing that I liked was that the shower controls actually allow for controlling the water flow... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Rangachari, Thank you for choosing us to host your stay during your visit to local colleges. We're pleased to hear that you enjoyed the spacious and quiet rooms, friendly staff, and water controls. We appreciate you sharing your thoughts and hope you'll choose us as your home away from home when you visit the Boston area. Best, Julia Tropeano,... More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

From the moment we booked our reservation to the moment we checked out all staff were extremely friendly and helpful. Kevin at the reception desk was beyond helpful as well as friendly! I had to call the hotel a few times before check in to have some accommodations set up before we arrived and he was very patient and informative.... More 

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Bianca, Thank you for sharing your recent experience with us! We're so happy to hear that Kevin and Michelle made your stay with your family comfortable and memorable. I will certainly make sure to pass along your kind words to the staff, and hope you'll choose us as your home away from home! Many thanks, Julia Tropeano, GM More 

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