We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Boston Logan Airport/Chelsea

avatar-imageavatar-imageavatar-image
Traveler (215)
Room & Suite (114)
Videos (1)

View prices for your travel dates

Hotel direct offer!Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#1 of 8 hotels in Chelsea
Location
3.8
Cleanliness
4.8
Service
4.6
Value
4.5
GreenLeaders Bronze level
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Housekeeping
Safe
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
706Reviews15Q+A100Room tips
Traveler rating
  • 456
  • 179
  • 36
  • 17
  • 18
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
MikeSouthwest wrote a review Nov 2023
southwest50 contributions57 helpful votes
Good location with a food market, shopping center and Starbucks within a 5 min walk. It's only a 3 minute walk from the MBTA Chesea train station and the SL3 bus to/from the airport and South Station. The hotel is cheaply built, however, with creaky groaning floors so you hear every step your neighbor's take above. Windows are poor allowing lots of road noise in. There's a very busy road facing the front of the hotel and trains at the rear operating until after midnight. The room furniture was ragged with dirty upholstery (please just replace it). Pool was cold, so for us it was unusable. Maid service is infrequent and marginal. Some staff are excellent and reminiscent of Marriotts of the past, but the rest probably should not be in the business. Staff is so thin that phones go unanswered and service is hard to find...many things were broken such as dishwasher, and both TVs which only marginally worked after several reboots. Had to do this daily to keep them running.
Read more
Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cynthia Marksberry, Owner at Residence Inn Boston Logan Airport/Chelsea
Responded Nov 10, 2023
Dear Mike, Our sincere apology for not having the best stay. Feedback like yours is what we need to make the changes necessary and we thank you for helping us improve. So very sorry you did not enjoy your time with us. Sincerely, Residence Inn Chelsea
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
NealTWB wrote a review Oct 2023
49 contributions51 helpful votes
The Residence Inn is the place to stay in Chelsea, especially while the Homewood Suites across the street is temporarily closed for renovation and expansion. The rooms are spacious and clean, the breakfast is good with a wide variety of selections that varied by day and the staff is universally helpful and friendly. The shuttle only drops off at the airport in the morning, but getting to the hotel via the Silver Line T from the airport is cheap and easy if you want to save on an Uber or Lyft. The transit stop for the Silver Line and commuter rail stop is a very short walk away. The neighborhood is experiencing rapid growth with many new residential and commercial projects underway or planned. I would definitely stay here next time I am in town!
Read more
Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cynthia Marksberry, Owner at Residence Inn Boston Logan Airport/Chelsea
Responded Nov 10, 2023
Dear Neal, So very pleased you had a 5 star stay and thank you for the great review. We love when folks plan on returning and we really appreciate you taking the time to leave a review. See you next time. Sincerely, Residence Inn Chelsea
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
SQUALO85 wrote a review Sep 2023
Dubai, United Arab Emirates4101 contributions578 helpful votes
+1
Loved the layout of their lobby and reception, friendly and warm welcome, my room has also been quite spacious, it came with a kitchen and a cosy living room as well. (Studio apartment at the corner). Breakfast had also been included, this seems to be standard at their premises. I did make good use of their lobby, and even have held two meetings there. Common grounds of their hotel, and the neighborhood itself has also been quite attractive. Been to the gym, which was good but there seems to be something wrong with their swimming pool, there has been some white layer on top of eat, I did decide to swim there for a couple of laps, but it was not pleasant at all. Even though the hotel calls themselves an airport hotel, they only offer early morning Airport drop offs, in my opinion, this could be more frequent, for the convenience of in-house guests, that's for sure.
Read more
Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Colwen Management, Owner at Residence Inn Boston Logan Airport/Chelsea
Responded Sep 26, 2023
Dear Guest, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our location nearby the airport satisfied you. We hope that you will stay here again in the near future so we can accommodate you to meet your expectations! Sincerely, Residence Inn Boston Logan Airport/Chelsea
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mark B wrote a review Aug 2023
N.J.8 contributions2 helpful votes
We had a good stay at this hotel, the place was very clean and service was great! Good complimentary breakfast in the morning, not far from downtown Boston and close to the airport as well. The only issue is we had trouble with the lock on our door we were unable to get in the room on our last day. However the issue was resolved quickly. Everyone here was great! We will be back again and thanks for a great stay!
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Colwen Management, Owner at Residence Inn Boston Logan Airport/Chelsea
Responded Sep 26, 2023
Dear Mark, Thank you for taking the time to review us! We are pleased to hear you enjoyed your stay with us and that our location worked best for you! We are glad that our spaces were clean and our services were great! We hope that you will stay here again in the near future! Sincerely, Residence Inn Boston Logan Airport/Chelsea
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
GattoViziato wrote a review May 2023
Lexington, Kentucky816 contributions330 helpful votes
This hotel is located near the airport and not too far from the downtown. The lobby offers a bar area for customers to meet. In the morning this hotel offers an assortment of breakfast items. My room was specious and clean, overall good hotel for value.
Read more
Date of stay: April 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Colwen Management, Owner at Residence Inn Boston Logan Airport/Chelsea
Responded Jun 10, 2023
Dear Guest, Thank you for taking the time to review us! We are pleased to hear that you enjoyed your stay with us and that our location worked well for you! We are glad your room satisfied you with a spacious, clean area! We hope you stay with us again! Sincerely, Residence Inn Boston Logan Airport/ Chelsea
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
SB wrote a review Apr 2023
United States91 contributions363 helpful votes
Hotel is not too far from downtown and close to the airport, 15-20 mins drive in traffic. One bedroom suite with King plus sofa bed felt smaller than others and dark. Breakfast was usual variety, dining area was spacious with lots of tables. Front desk staff did not mention about complimentary water bottles until noticed by another guest ask.
Read more
Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Colwen Management, Owner at Residence Inn Boston Logan Airport/Chelsea
Responded Jun 10, 2023
Dear Guest, Thank you for your review! We are pleased to hear you enjoyed your stay with us! We are glad our location could satisfy you to meet your needs! We hope you visit us again. Sincerely, Residence Inn Boston Logan Airport/ Chelsea
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Minneapolismum wrote a review Jan 2023
Saint Paul, Minnesota61 contributions18 helpful votes
Convenient to the airport, clean and spacious room. We found it a bit hot and airless at night and right by a main highway and railroad, so we couldn’t open the window without it being noisy and fumey. Despite this, the bed was really comfortable and breakfast was exceptional - a full range of options which were fresh and tasty and staff constantly checking and restocking. There is a shuttle but it only runs in the morning. An Uber there in the evening cost about $17. Overall very good option for a stop over in Boston.
Read more
Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Colwen Management, Owner at Residence Inn Boston Logan Airport/Chelsea
Responded Jun 10, 2023
Dear Guest, Thank you for your feedback! We are pleased to hear that you enjoyed your stay and our convenient location worked well for you! We hope you visit us again! Sincerely, Residence Inn Boston Logan Airport/ Chelsea
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tom N wrote a review Dec 2022
1 contribution
Melanie was a ray of sunshine on bleak rainy morning! Good coffee and good eats. Every one was friendly and courteous; the room was clean and very quiet. The shuttle to the airport was overbooked but we were comped a cab and got to the airport just as quick.
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
grumpy554 wrote a review Oct 2022
London, United Kingdom330 contributions256 helpful votes
Found the reception staff disinterested in their clients. Certainly no shuttle back in July but I was aware of that. Room appeared clean but had an unpleasant odour. Just had an overnight and an early morning departure so no breakfast. Though the hotel settled eventually, I had left some unique and unopened items in the fridge. The first reaction was that they went in the bin...really. But after some correspondence they did the right thing. But doubt I would return.
Read more
Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
WorldTraveler401 wrote a review Oct 2022
Riverview, Florida25 contributions11 helpful votes
The room we had was very clean. The hotel has free shuttle to the airport. The front office personnel were very friendly and helpful. Great location to take public transportation to downtown. Minutes away from Chelsea station. Breakfast was awesome.
Read more
Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Chelsea area.
PRICE RANGE
$174 - $250 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsChelsea
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

RESIDENCE INN BOSTON LOGAN AIRPORT/CHELSEA $185 ($̶2̶0̶9̶) - Prices & Hotel Reviews - MA

Frequently Asked Questions about Residence Inn Boston Logan Airport/Chelsea
Which popular attractions are close to Residence Inn Boston Logan Airport/Chelsea?
Nearby attractions include Mary O'Malley Waterfront Park (0.1 miles), Apollinaire Theatre Company (0.6 miles), and Governor Bellingham-Cary House (0.5 miles).
What are some of the property amenities at Residence Inn Boston Logan Airport/Chelsea?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Residence Inn Boston Logan Airport/Chelsea?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Residence Inn Boston Logan Airport/Chelsea?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Boston Logan Airport/Chelsea?
Conveniently located restaurants include Ciao! Pizza & Pasta, Chelsea Station Restaurant Bar & Lounge, and Katz Bagel Bakery.
Are there opportunities to exercise at Residence Inn Boston Logan Airport/Chelsea?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Residence Inn Boston Logan Airport/Chelsea have an airport shuttle?
Yes, Residence Inn Boston Logan Airport/Chelsea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Residence Inn Boston Logan Airport/Chelsea have airport transportation?
Yes, Residence Inn Boston Logan Airport/Chelsea offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Residence Inn Boston Logan Airport/Chelsea located near the city center?
Yes, it is 0.5 miles away from the center of Chelsea.
Are any cleaning services offered at Residence Inn Boston Logan Airport/Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Boston Logan Airport/Chelsea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.