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Residence Inn Boston Logan Airport/Chelsea

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200 Maple Street, Chelsea, MA 02150
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Residence Inn Boston Logan Airport/Chelsea
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Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
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303 reviews from our community

Traveler rating
    190
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tustin, California
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent quiet stay(even with construction going on across the street). Super clean and quiet. Front desk staff is excellent. Good shuttle service to the airport,and to the "Silver Line" commuter train in to Boston. You can walk to a couple of local restaurants,super market less than 3/4 of a mile away. Time your trips into and out of Chelsea without... More 

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Ellsworth, Maine
Top Contributor
93 reviews 93 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was visiting Boston and decided to stay at this hotel. The hotel is 3 years old and in great condition. Upon checking in Kevin took care of me. He is great to work with but could spend a minute telling us about breakfast, pool etc.... The hotel is nice and clean and if you don't have a room on... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for business in mid-May and it is a nice, newer property. Hotel provided a free shuttle to the airport which was nice and had a good breakfast. The lobby was very large with plenty of room to work. Rooms were clean with amenities one would expect from a Residence Inn (fridge, microwave, etc.) Staff was very... More 

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Fort Defiance, Az
Top Contributor
54 reviews 54 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful extended stay hotel. The rooms are very well-equipped and quite large. The courtesy van driver kindly drove us to an Italian restaurant that was a few miles away and then came back to pick us up, no charge except, of course, we tipped the driver. The staff was extremely courteous and helpful. The location is not... More 

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Haddon Heights, New Jersey
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Starting EMS Memorial Bike Ride from this location. Rooms and staff are great but hoping for nicer restaurants within walking distance. Bonus coffee available all day and night! Wish there was more to close by. Having to drive car everywhere....

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Denver, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

They had a bit of a mix up picking us up at the airport but paid for my families taxi over to the hotel and were extremely pleasant and accommodative. Great staff. They were very attentive to our request for a few more blankets and the hotel staff and shuttle drivers were very accommodative.

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Glenn, Thank you for sharing your feedback with us! I'm very sorry for the mix up with your airport pick up, but I am very happy to hear that we provided you with a wonderful experience. We pride ourselves on delivering exceptional service to our guests, and love hearing that it does not go unnoticed. We hope you and... More 

Carson City, Nevada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 22, 2015

Every hotel property in the greater Boston area raises their rooms rates during the Boston Marathon every April, so my number one priority was to find a nice hotel with reasonable access to downtown without getting totally slammed by the price. Let me sum up my marathon visit by saying that the Residence Inn at Chelsea was the PERFECT home-base... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Mark, Thank you for sharing your experience with us and the TripAdvisor Community. We truly appreciate all of your kind words regarding our staff and hotel. We pride ourselves on delivering excellent service, and I'm happy to hear that our staff went above and beyond to ensure that you and your family had a wonderful trip to Boston. We... More 

Kansas City, Missouri
1 review
4 of 5 stars Reviewed April 18, 2015

I'm a longtime Platinum Marriott rewards member, and usually travel for business. This was a personal trip with my wife and son. The hotel was fine & the staff excellent. The last few years I've noticed that all Marriott properties dramatically increase their price around big events. If any other business were to do this, it'd be considered price gouging,... More 

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West Springfield, Massachusetts
2 reviews
4 of 5 stars Reviewed April 17, 2015

Make sure front desk employee Kevin is there when you check in! You don't find them friendlier or more polished. He knows how to treat a customer and understand the importance of accomondations. Class act! Beautiful hotel and will be even nicer once all the construction around this great facility is completed. I'll be BACK!

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

We only needed to stay over for our 4 AM flight. Kevin at the front desk booked us a shuttle, a wakeup call and even offered to pack us a "breakfast to go". On the shuttle ride there, the bus was full of pilots, stewards, and stewardesses along with fellow passengers. It's no wonder the hotel is so popular with... More 

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