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Residence Inn Boston Logan Airport/Chelsea

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200 Maple Street, Chelsea, MA 02150
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Residence Inn Boston Logan Airport/Chelsea
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Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
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325 Reviews from our TripAdvisor Community

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Traveler rating
    208
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Saint Louis, Missouri
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our visit was made so much easier by the help we got from the front desk staff. They helped us with accommodations, directions, attractions and transportation. The drivers of the shuttle were also very helpful. We got shuttle service from the hotel to the airport and also to the train station. Besides the excellent breakfast we also were offered free... More 

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Hartford, Connecticut
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel due to it's close proximity to Logan Airport. I have stayed at many Residence Inn's over the years but this hotel was the best one ever. It's a new hotel with nice furnishings and amenities. The breakfast was also the best I have ever had at a Residence Inn. Highly recommend this hotel.

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Salt Lake City, Utah
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Wonderful hotel, terriffic staff, clean, super breakfast and evening treats, everything you want in a great hotel. RECOMMEND! Is there a down? Yes, like most of Boston, the roads are a warren of mazes. It can be a bit difficult to drive to and from - but, all surmountable.

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Chantilly, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Residence Inn is always our choice because mom gets a vacation from the stress of hungry teens waking up and immediately saying, "Where are we going to eat?" Walk right downstairs and fill your plate! Tons of choice here so everyone is happy! They have a shuttle to the airport T so going downtown is simple and quick. Only took... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Duce, Thank you for your business and for taking the time to review your experience at our hotel. I'm happy to hear that our staff were friendly and helpful and that their hospitality made your trip so enjoyable. We hope to make every guest feel at home when they stay with us. Traveling can be demanding and we're happy... More 

Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This place is brand new. Very well groomed facilities with very nice rooms. the rooms are designed for long stay. Very well prepared kitchen with full site refrigerator, cook top, microwave and sink. There is a nice work station with a desk and multiple plugs for your computer. Great bed and typical restroom. The area is a bit industrial but... More 

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McAllen, Texas
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family was extremely satisfied with our visit to Boston. As soon as we landed in Boston, we called the Residence Inn and a shuttle bus was there to pick us up in less than 15 min. Everyone from the front desk, to the shuttle drivers, to the workers in the breakfast lounge were absolutely courteous, respectful, & professional. Shout... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Mrrudyrob, Thank you so much for your kind words regarding our staff and services. We pride ourselves on upholding professional, courteous service and I'm so pleased to hear that we succeeded. I will personally relay your feedback to Tony, Billy and Kevin and hope you and your family will come back and visit us again the next time you... More 

Auburn, Washington
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quaneka (front desk supervisor) was that warm and friendly welcome you want after a 5 hour flight! We arrived at 7am, clearly are room wasn't going to be ready, but they offered us breakfast and stored our bags. We headed out for a day in Boston then they called us when our room was ready. But the winner for me... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Freefly01, Thank you for much for your kind words regarding Quaneka and the rest of our staff. We pride ourselves on delivering exceptional service and accommodations and I am truly pleased to hear of your positive experience. Come back and see us again! Best, Julia Tropeano, GM More 

Wisconsin
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my second stay at the RI-Chelsea in a year. I liked it a year ago and if anything its gotten better. The service level is very high. Free shuttle to/and from airport actually arrives when they say it will! Included breakfast has lots of choices and is well prepared. Nice bar with a limited, though decent snack/meal choices... More 

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Boston, Massachusetts
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 1 night because their sister hotel was full. The room was quite large with a well equipped kitchen. The furnitures were new. If you are coming for 1 week or so, the facilities are all there, cookeries, gym, pool, laundry etc. Complimentary breakfast was good. Location was close to nearby shopping area with Market Basket. Travelling to Boston is... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Foo, Thank you for sharing your recent experience with us! I'm so happy to hear that you enjoyed our well equipped kitchen, complimentary breakfast and convenient location. We take great pride in upholding exceptional services and hope you'll come back and visit again when your travels bring you back to Chelsea. Best, Julia Tropeano, GM More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's true the facility is new and beautifully decorated. Most of the people were also fantastic. However, before booking, you should be aware of a few things: - The rooms can be noisy from the traffic of the highway and on-ramp directly in front of the hotel. Even with quadruple pain glass, the traffic was loud & clear all night... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear FancyFreeInGermany, Thank you for staying with us at TownPlace Suites Chelsea. We're happy to hear that you enjoyed our new facility and friendly staff; However, I'm very sorry for the noise in your guest room and for your frustration with our shuttle service. I assure you that we will look into these areas of concerns. We are always looking... More 

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