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Residence Inn Boston Logan Airport/Chelsea

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200 Maple Street, Chelsea, MA 02150
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Residence Inn Boston Logan Airport/Chelsea
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Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
Residence Inn Boston Logan Airport/Chelsea
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296 reviews from our community

Traveler rating
    186
    88
    16
    4
    2
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71
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91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kansas City, Missouri
1 review
4 of 5 stars Reviewed 3 days ago NEW

I'm a longtime Platinum Marriott rewards member, and usually travel for business. This was a personal trip with my wife and son. The hotel was fine & the staff excellent. The last few years I've noticed that all Marriott properties dramatically increase their price around big events. If any other business were to do this, it'd be considered price gouging,... More 

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West Springfield, Massachusetts
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Make sure front desk employee Kevin is there when you check in! You don't find them friendlier or more polished. He knows how to treat a customer and understand the importance of accomondations. Class act! Beautiful hotel and will be even nicer once all the construction around this great facility is completed. I'll be BACK!

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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We only needed to stay over for our 4 AM flight. Kevin at the front desk booked us a shuttle, a wakeup call and even offered to pack us a "breakfast to go". On the shuttle ride there, the bus was full of pilots, stewards, and stewardesses along with fellow passengers. It's no wonder the hotel is so popular with... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a couple of days in this hotel while looking at colleges in the Boston area. Its very well located for this purpose. The staff were friendly and the hotel was clean. The bathrooms are of a generous size and very attractive. One thing that I liked was that the shower controls actually allow for controlling the water flow... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Rangachari, Thank you for choosing us to host your stay during your visit to local colleges. We're pleased to hear that you enjoyed the spacious and quiet rooms, friendly staff, and water controls. We appreciate you sharing your thoughts and hope you'll choose us as your home away from home when you visit the Boston area. Best, Julia Tropeano,... More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the moment we booked our reservation to the moment we checked out all staff were extremely friendly and helpful. Kevin at the reception desk was beyond helpful as well as friendly! I had to call the hotel a few times before check in to have some accommodations set up before we arrived and he was very patient and informative.... More 

Was this review helpful? Yes 1
Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Bianca, Thank you for sharing your recent experience with us! We're so happy to hear that Kevin and Michelle made your stay with your family comfortable and memorable. I will certainly make sure to pass along your kind words to the staff, and hope you'll choose us as your home away from home! Many thanks, Julia Tropeano, GM More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a last minute stay here just after returning from Afghanistan to visit my boyfriend (who is from the Boston area.) I got a great price via cheapo air and saw great reviews foe it, and my expectations were absolutely met! the staff was soo friendly, prompt, and welcoming. the facilities...particularly the fitness room...were outstanding and I made sure... More 

Was this review helpful? Yes 2
Arlington, TX
Top Contributor
74 reviews 74 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typically, I am not a big fan of the RI brand, but this property was very nice. I was impressed that the reservation manager emailed me in advance and asked if there was anything they could do for me during my stay. This is a great touch that very few Marriott properties do, but should. The room was very nicely... More 

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Miami, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Outstanding hotel experience, whether for business or leisure, short or longer term stay. Front desk staff were perfect directors of first impressions and check out left also a lasting impression. Room is complete will all amenities you expect from your hotel nowadays. Very ingenious lay out and comfort. Breakfast complete and excellent service by the staff. Look for Alana, service... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear KCM, Thank you for choosing to stay with us and for writing a 5-star review of your experience for TripAdvisor. We're happy to hear that you enjoyed our friendly staff, comfortable accommodations, and delicious breakfast and will certainly pass along your compliments to Alana. We value your business and hope you'll make us your home away from home in... More 

Menlo Park, California
Top Contributor
57 reviews 57 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel offers an easy, clean and pleasant place to stay not too far from the airport. There is a free shuttle from airport to hotel, and it is about a 12 minute drive. It is not the closest, but then you don't hear any airport noise either. There is not anything really to see/do in the immediate area, and... More 

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Delaware
1 review
5 of 5 stars Reviewed 3 weeks ago

I flew into Logan at about noon. I called for the shuttle and the receptionist was very attentive. She asked for my cell phone number just in case the driver was not able to locate me. Well, thats exactly what happened and she called me back and stayed on the line with me until I was in the correct area... More 

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Colwen_MGMT, General Manager at Residence Inn Boston Logan Airport/Chelsea, responded to this review

Dear Mari, Thank you for your recent stay with us and for taking the time to review your experience for Trip Advisor. We're pleased to hear that you had a comfortable, quiet, and relaxing stay with us. We appreciate your 5-star recommendation to the travel community and look forward to hosting your next visit to the Chelsea area. Best, Julia... More 

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