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Radisson Hotel and Suites Chelmsford / Lowell

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10 Independence Drive, Chelmsford, MA 01824
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Radisson Hotel and Suites Chelmsford / Lowell
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Radisson Hotel and Suites Chelmsford / Lowell
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238 reviews from our community

Traveler rating
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    65
    30
    23
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33
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92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Radisson Hotel and Suites Chelmsford / Lowell
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South Yarmouth, Massachusetts
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 27, 2014

We stayed here last night. We got a very good rate because we were attending a wedding there. The hotel was easy to find. Although check in was supposedly from 3:00 on, upon our arrival at 3:45 p.m. our room wasn't ready. We were directed to the bar where we ordered drinks where we were told they would bring us... More 

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Sandwich, Massachusetts
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 26, 2014

Stayed 9 days for a conference on the 4th floor had a couple of noisy nights with a lacrosse team rowdy kids and parents not controlling them at midnight. Also there were displaced persons from fire staying there with rice pots and people traffic at all hours inside and out, which was concerning, should have placed them on separate floor,... More 

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Maine
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 14, 2014

Stayed here twice in the past 2 weeks for lacrosse tournaments. The hotel is tired and the rugs need to be replaced, but the rooms are clean and the beds are comfortable. The location is convenient -- right off of 495. The staff was EXCEPTIONAL! I would stay here again because of the staff. The 3 star rating is based... More 

Was this review helpful? Yes
Arlene B, Restaurant Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

thank you for writing a review after your stay at our hotel. We are happy to hear, that you enjoyed your stay and our staff met your expectations. We hope to welcome you again, next time you visit Chelmsford. Sunny regards, Independence Bar & Grill More 

Kissimmee, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 13, 2014

I stayed 4 days in a suite, on a business trip. The room was very large, clean, and the bed amazingly comfortable. From check-in, the staff was welcoming and helpful. The restaurant staff was wonderful. This is an older hotel, but it has been renovated to give you all the modern conveniences. I loved the indoor salt water pool. If... More 

Was this review helpful? Yes
Arlene B, Restaurant Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

thank you for writing a review after your stay at our hotel. We are happy to hear, that you enjoyed your stay. We hope to welcome you again, next time you visit Chelmsford. Sunny regards Independence Bar & Grill More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed July 8, 2014

It is so nice to stay in a hotel where the staff isn't simply phoning it in. I was tired and cranky when I checked in, and the front desk staff was so cordial and welcoming. I travel frequently for work, and the experience I had at this establishment is by far the best. I will agree with other reviews... More 

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Clinton, New Jersey
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 6, 2014

We stayed here for 2 days while we toured Boston and really enjoyed it. The room was clean, the staff was great and the in-house restaurant was good. The room was very clean and well stocked, the bed was a Sleep Number and the best, most comfortable of our entire trip. We are getting one, lol! It is close to... More 

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Grand Rapids
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 14, 2014

You can tell that this is an older hotel, that has been updated with a makeover but the remodeling choices fell short in several areas. The beds seemed tired and worn to me, the box springs were exposed with no bed skirts, so it looks super cheap in my opinion. The tub shower was narrow and curved, with poor non-skid... More 

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Burlington, Massachusetts
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 2, 2014

I've written a glowing review of this hotel (dated January 2014), however since then, this hotel has steadily declined and I will no longer be staying here. The past 3 stays I've had to complain of plumbing problems but this last one was over the top: ICE COLD SHOWERS. The first complaint on day one was that I had zero... More 

Was this review helpful? Yes 3
TSully_12, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear iloveravens, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the water issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur... More 

Texas Gulf Coast, Texas
Top Contributor
57 reviews 57 reviews
51 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed June 1, 2014

This hotel could be a very good place to stay. It has a great location, very large rooms, low prices, comfortable (sleep number) beds, large screen TV, free wireless and in-room coffee. The hotel staff is also very helpful. It feels like an older hotel that is in the process of being updated, and still has a ways to go.... More 

Was this review helpful? Yes 1
TSully_12, Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear kwebb100, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. I will be sure to share your comments with the staff so that they can see what the guest is expierencing. On behalf of our entire staff at Radisson we thank you for... More 

staten island, ny
Top Contributor
54 reviews 54 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 28, 2014

this hotel is clean and quiet and comfortable. breakfast is not free and nothing to write home about. the hotel is right off the highway, so access is easy to get around. the staff is very polite an helpful. good value

Was this review helpful? Yes 1
TSully_12, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear Cat326, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Tobiann Sullivan More 

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