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All 2 Chelmsford hotels

Radisson Hotel and Suites Chelmsford / Lowell

3.0 of 5 Hotel   |   10 Independence Drive, Chelmsford, MA 01824
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Ranked #2 of 2 Hotels in Chelmsford
A recent review
3 of 5 stars reviewed 5 days ago
Gina K Rockford, United States
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160 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
2 of 5 stars Reviewed yesterday NEW

I stayed at many Radisson Hotel during my career. However, this hotel is very tired......old and used carpets in hallways and room. My room was not clean....rice and other food remnants on the desk and on the bed. Bed was very comfortable though.The staff at the front desk were not helpful and not that friendly.....I was surprised. The food at... More

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United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

The hotel is old, run down, and filthy. The $118/night group rate was bizarre for the quality of room and service. The staff was rude and unhelpful. Do NOT stay here if part of a sports team. The fire alarm went off while we were there, and the fire alarm didn't go off in the newest part of the hotel.... More

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Rockford, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The service was great. However, the hotel is dated. The room was very clean, however the shower had a very unpleasant smell. I am not sure if there is mold behind the walls or in the smell was in the curtain. The staff was very nice. I was there on business and had 'coupons' for breakfasts. What a I did... More

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Indianapolis, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

excellent. Quiet, clean. The best hotel I have ever stayed in. The dinners were great at the Grill, however, the breakfast had a lot to be desired. Wait staff was very unprofessional. Despite that, this is a great place to stay. We will stay and recommend this hotel.

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2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I had heard this location had slipped but because it was the closest to where I needed to be and the best price on my company's in-policy list, I made my reservation -- with reservations! I was pleasantly surprised to find the room very spacious, clean and in good repair. An in-room refrigerator is one thing I always look for... More

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Cape Cod, United States
1 review
3 of 5 stars Reviewed 1 week ago

room not 100% clean, ok for one night. shortage of electrical outlets in the room I was in. The hotel room was connected by a catwalk, not in the section of the hotel that you check in - small inconvenience from parking.

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Chelmsford, United States
1 review
3 of 5 stars Reviewed 1 week ago

When we complained that our room smelled dank and musty, the first advise we received was to leave the AC running longer. When we complained again the next day, we were told it smells bad because of the glue they used for the "new carpeting". Oh, you mean the carpet that feels so grimy under my feet that I refused... More

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1 review
2 of 5 stars Reviewed 1 week ago

Older hotel not kept up to well, maid service was minimal at best and even though I had the "Do Not Disturb" sign on the door the maid would knock and yell "Maid Service" 3 times. Not in a great area, but close to major highways.

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CarlsonRezidor, Online Customer Support at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best “Yes I Can!” service. To discuss your concern further, please contact Corporate Customer Care. More

Charleston, South Carolina
Top Contributor
78 reviews 78 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago

If not to attend a Labor Day Weekend wedding at this venue we would have never stayed here. Our arrival time, after flight delays and airline problems, was too late to complain about the filth and condition of the King room we were assigned. In this part of the hotel even at 2:30 am there were kids running through the... More

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TSully_12, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear Beachybride2010, Thank you for sharing your stay with us. I apologize that the rooms were not up to Radisson Standards. I will be sure to share your review with the staff and quickly get items taken care of. Sincerely, TobiAnn Sullivan More

1 review
5 of 5 stars Reviewed 1 week ago

Outstanding. Wonderful service, clean, food was great, entertainment was enjoyable and it was so quiet it's the only hotel I have been able to get a good night sleep at. I asked for a certain room that I always' get while traveling and I always' get it. I need to check in early each time due to meetings and there... More

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TSully_12, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear Kathy R, Thank you for sharing your stay with us. I am glad the staff was able to accomodate your early check in requests. We look forward to having you stay again. Sincerely, TobiAnn Sullivan More

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Additional Information about Radisson Hotel and Suites Chelmsford / Lowell

Address: 10 Independence Drive, Chelmsford, MA 01824
Phone Number:
Location: United States > Massachusetts > Chelmsford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel and Suites Chelmsford / Lowell 3*
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Also Known As:
Radisson Chelmsford
Chelmsford Radisson

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