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Radisson Hotel and Suites Chelmsford / Lowell

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10 Independence Drive, Chelmsford, MA 01824
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Radisson Hotel and Suites Chelmsford \/ Lowell
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322 Reviews from our TripAdvisor Community

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Tyngsboro, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Please please please stay away! The wedding coordinator promised things and then took them away. I tried to make this work for my wedding but the management was so NOT HELPFUL! It took multiple emails for the wedding coordinator to get back to me..this happened with every email I sent. Never gave us information she promised and I was constantly... More 

Helpful?
Thank nicolec0226
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

We are very sorry to hear that your experience at the Radisson was not satisfactory regarding your attempt at organizing your wedding. We completely understand your frustation, we as a hotel strive hard to be the destination for weddings and a satisfactory experience for our guests and we have many positive experiences to prove it. Let me assure you that... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel needs a makeover ASAP!! It appears I walked into a time machine and traveled back 40 years. The room is so musty they had the air conditioning on to mask the odor. It's February! They should be ashamed charging $100 to sleep in this filth.

Helpful?
Thank DaisyG123
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

We are very sorry to hear that your recent stay was unsatisfactory due to our aging facility. We strive hard to ensure every guest stay is perfect and without any defects. We keep the air conditioning on not to subdue any odors but to provide our guests that perfect temperature when you check in. We realize we are an older... More 

Travelers are raving about these Chelmsford hotels

Noida, India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel and rooms are quite old, but very quiet and very peaceful. Doors in bathrooms are cranky as well They excel in hospitality. Every single employee is an asset for them and are very friendly and helpful. The only big problem that I see is the very limited breakfast options. They have only five options with repeated individual items... More 

Helpful?
Thank sapansaxena
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Thank you so much for your recent stay and feedback on this forum. We are happy to see that your stay and staff interaction made your stay memorable. The hotel is beginning to show its age which we plan to address with a full renovation in near future. We also appreciate your feedback about the corporate breakfast menu having limited... More 

Lowell, Massachusetts
1 review
5 of 5 stars Reviewed 5 weeks ago

Must stay ! This hotel is a jem and full of friendly people, my girlfriend likes the dated look and enjoys the beautiful stairs in the center for holiday pictures. We plan to someday get married there

Review collected in partnership with Radisson Hotels

Helpful?
Thank andreacT4650NU
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

We are so glad and thankful to read your positive feedback on this forum. We are very happy to hear that our hotel decor and the grand staircase setup is appealing to you and your family, it is one of our unique features in the hotel which no other hotel has in the neighboring areas. We are also a popular... More 

Lowell, Massachusetts
1 review
5 of 5 stars Reviewed January 5, 2016

I think the rooms where nice and very clean, I would definitely stay there again,its worth it,, nice service, everyone is polite,, ,the area is quite and the inside of the hotel is beautiful, I will recommend this hotel to everyone I know

Review collected in partnership with Radisson Hotels

Helpful?
Thank kimgM1860GV
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed the room, all amenities and staff service. We will continue to improve and provide excellent service and look forward to your next stay! More 

Springfield, Virginia
1 review
3 of 5 stars Reviewed January 3, 2016

We chose the hotel because of the location. The suite was very spacious open concept but in need of deep cleaning. If you like or don't like sleep number beds, it's worth calling to see if they have a room with your preferred bed type as we've slept on sleep number and regular mattresses there and have definite preferences. The... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank TodaysName
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Thank you for your feedback about your recent stay at our hotel and sharing it on this forum. We are sorry to hear that we did miss out some opportunities which would have made your stay excellent. We will definitely take your concerns as a learning and review our operations to avoid such instances in future. On the brighter side... More 

New York City, New York
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 18, 2015

We stayed here for two nights. Conveniently located near the highway, it is one of the nicest hotels around. The property is quite old, but is kept very well. Though there is a large scope for improvement in terms of space utilization, decor and renovation, we still have no complaints. The rooms are unusually large (really really large!). Rooms come... More 

Helpful?
Thank rsuresh85
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

We are very excited to see your review and share it with our hard working staff members. We really do appreciate all your kind words and appreciation. We do realize our property is showing its age and we are happy to inform you that the hotel will go through a renovation in near future to address some of your concerns.... More 

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