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Radisson Hotel and Suites Chelmsford / Lowell

3.0 of 5 10 Independence Drive, Chelmsford, MA 01824
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Radisson Hotel and Suites Chelmsford / Lowell
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Radisson Hotel and Suites Chelmsford / Lowell
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189 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boise, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Good quiet hotel with good food and service, friendly staff, all works, responsive to any problems or maintenance. Like the apples in the evening. I will be staying here again. The surrounding area lacks restaurants and activities so plan to drive for entertainment.

Review collected in partnership with Radisson Hotels

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1 review
3 of 5 stars Reviewed 5 days ago NEW

Hotel stay was for wedding of close family friends taking place @ hotel property; all staff encountered were helpful and friendly. I would not hesitate to recommend hotel to others as good value for money. Areas of hotel do require updating, i.e., family member had "handicap accessible" room, but NO walk-in shower available, only tub-for major hotel name, that's inexcusable.

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago NEW

We stayed here because of a conference meeting at the hotel. We booked for a room for 4, and were given a king bed and a pull out twin bed. No sheets were in the room for the pull out bed. Perhaps we were expected to call for those, but that seems like we would have to be doing the... More

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CarlsonRezidor, Online Support Specialist at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and the issues you encountered with the bedding situation. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Radisson standards. We appreciate your feedback and hope for another... More

Medford, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful hotel. We atttended a family wedding there and it was nice and safer to sleep there. The pool is warm and great for taking laps. The suites are huge and like an apartment-had a mini frig,microwave,coffee maker,very spacious. It would be nice if breakfast was included. They granted us a complimentary late checkout at 5PM.

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Senior Contributor
38 reviews 38 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stated here only because it was the place my conference was held. It is worn out, out dated, sprawling, and in need of a refresh desperately. It appears to be two, maybe three buildings that have been connected with long hallways and it was difficult to even find checkin! The restaurant and lounge were small and stuck in another... More

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CarlsonRezidor, Online Customer Support at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

North Providence, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, clean, easy to travel to and near main highways. Lots of resturants and retail business. Traveled with 3 other colleagues and 3 of us had issues getting into our rooms with our keys. Keys had to be re-programmed and 2 of us had to be moved to a different room.

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Aberdeen, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Its a dated, worn out facility, with a peculiar layout and rooms that need a major refresh. It was the only place available within 35 miles of my appointment the following morning. I'll stretch the search to 50 miles next time.

Review collected in partnership with Radisson Hotels

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CarlsonRezidor, Online Customer Support at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback. More

Durham, NC
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you're looking for a five star hotel you're at the wrong place. This is an old building that could use some refurbishment. The decoration is dated, with faded carpet and wallpaper in the hallways. However, the rooms have been renovated very nicely so once you're in your room you feel like you're in any good business hotel. The service... More

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Saco, Maine
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I spent two nights, and two days, at the Radisson Hotel & Suites Chelmsford, in Chelmsford, Massachusetts. The room service was excellent. Housekeeping was up to par. Lost articles were found, and returned. The food, and swimming pool, were wonderful.

Review collected in partnership with Radisson Hotels

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Chelmsford, MA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We frequent this hotel at least once a year for a family benefit for the Cystic Fibrosis Foundation. Staff and accommodations are always great. Very comfortable beds and friendly and helpful staff. It's located in a great place which is convenient to get to. It's right off the highway and is conveniently located to restaurants and local businesses.

Review collected in partnership with Radisson Hotels

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Additional Information about Radisson Hotel and Suites Chelmsford / Lowell

Address: 10 Independence Drive, Chelmsford, MA 01824
Phone Number:
Location: United States > Massachusetts > Chelmsford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel and Suites Chelmsford / Lowell 3*
Number of rooms: 214
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Also Known As:
Radisson Chelmsford
Chelmsford Radisson

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