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All 2 Chelmsford hotels

Radisson Hotel and Suites Chelmsford / Lowell

3.0 of 5 Hotel   |   10 Independence Drive, Chelmsford, MA 01824
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48%
Ranked #2 of 2 hotels in Chelmsford
A recent review
3 of 5 stars reviewed 1 week ago
EAHMaine Maine
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  • Reviews (123)
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123 people have reviewed this hotel

Traveler rating
    25
    32
    37
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Maine
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here twice in the past 2 weeks for lacrosse tournaments. The hotel is tired and the rugs need to be replaced, but the rooms are clean and the beds are comfortable. The location is convenient -- right off of 495. The staff was EXCEPTIONAL! I would stay here again because of the staff. The 3 star rating is based... More

Was this review helpful? Yes
Arlene B, Restaurant Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

thank you for writing a review after your stay at our hotel. We are happy to hear, that you enjoyed your stay and our staff met your expectations. We hope to welcome you again, next time you visit Chelmsford. Sunny regards, Independence Bar & Grill More

Kissimmee, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 4 days in a suite, on a business trip. The room was very large, clean, and the bed amazingly comfortable. From check-in, the staff was welcoming and helpful. The restaurant staff was wonderful. This is an older hotel, but it has been renovated to give you all the modern conveniences. I loved the indoor salt water pool. If... More

Was this review helpful? Yes
Arlene B, Restaurant Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

thank you for writing a review after your stay at our hotel. We are happy to hear, that you enjoyed your stay. We hope to welcome you again, next time you visit Chelmsford. Sunny regards Independence Bar & Grill More

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

It is so nice to stay in a hotel where the staff isn't simply phoning it in. I was tired and cranky when I checked in, and the front desk staff was so cordial and welcoming. I travel frequently for work, and the experience I had at this establishment is by far the best. I will agree with other reviews... More

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Clinton, New Jersey
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 days while we toured Boston and really enjoyed it. The room was clean, the staff was great and the in-house restaurant was good. The room was very clean and well stocked, the bed was a Sleep Number and the best, most comfortable of our entire trip. We are getting one, lol! It is close to... More

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Grand Rapids
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 14, 2014

You can tell that this is an older hotel, that has been updated with a makeover but the remodeling choices fell short in several areas. The beds seemed tired and worn to me, the box springs were exposed with no bed skirts, so it looks super cheap in my opinion. The tub shower was narrow and curved, with poor non-skid... More

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Burlington, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 2, 2014

I've written a glowing review of this hotel (dated January 2014), however since then, this hotel has steadily declined and I will no longer be staying here. The past 3 stays I've had to complain of plumbing problems but this last one was over the top: ICE COLD SHOWERS. The first complaint on day one was that I had zero... More

Was this review helpful? Yes 3
TSully_12, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear iloveravens, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. I have addressed the water issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur... More

Bel Air, Maryland
Top Contributor
52 reviews 52 reviews
47 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 1, 2014

This hotel could be a very good place to stay. It has a great location, very large rooms, low prices, comfortable (sleep number) beds, large screen TV, free wireless and in-room coffee. The hotel staff is also very helpful. It feels like an older hotel that is in the process of being updated, and still has a ways to go.... More

Was this review helpful? Yes 1
TSully_12, Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear kwebb100, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. I will be sure to share your comments with the staff so that they can see what the guest is expierencing. On behalf of our entire staff at Radisson we thank you for... More

staten island, ny
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 28, 2014

this hotel is clean and quiet and comfortable. breakfast is not free and nothing to write home about. the hotel is right off the highway, so access is easy to get around. the staff is very polite an helpful. good value

Was this review helpful? Yes 1
TSully_12, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear Cat326, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Tobiann Sullivan More

Youghal, Ireland
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 27, 2014

Let me start by saying that the staff were fantastic, they couldn't have been nicer. Its a pity that they have to represent such a poor hotel. There are 2 wings in the hotel. I am assured that the main wing is clean and well presented. The "independence Bar and Grill" wing was less than acceptable. carpets stained and lingering... More

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Thank you for the compliment for our fantastic staff. More

romansville, pa
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 11, 2014

I stayed at this hotel for a few nights in late April on a business trip. The service was quick and efficient. The rooms large and clean, if a bit dated. The room included a kitchenette, which I didn't use. Nice bath products. Very inexpensive. Would be a good option for a family on a budget.

Was this review helpful? Yes
TSully_12, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear RoadWarriorMom, Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Radisson we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Tobiann Sullivan More

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Additional Information about Radisson Hotel and Suites Chelmsford / Lowell

Address: 10 Independence Drive, Chelmsford, MA 01824
Phone Number:
Location: United States > Massachusetts > Chelmsford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel and Suites Chelmsford / Lowell 3*
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Also Known As:
Radisson Chelmsford
Chelmsford Radisson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
214

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