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Radisson Hotel and Suites Chelmsford / Lowell

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10 Independence Drive, Chelmsford, MA 01824
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Radisson Hotel and Suites Chelmsford / Lowell
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Radisson Hotel and Suites Chelmsford / Lowell
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244 reviews from our community

Traveler rating
    60
    63
    66
    31
    24
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60
33
22
97
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Easthampton, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our group has used this hotel several times for conferences. It is clean, the staff is friendly and issues (always issues with very large groups) are resolved in an expedient manner. I would recommend this hotel to anyone needing to be in the Tewksbury/Lowell area- it is RIGHT off the highway and very reasonable in price.

Was this review helpful? Yes
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Thank you so much for your feedback about your stay. It is always heartening to see our loyal customers come back year after year and continue to enjoy our hospitality. Like always, we will share your experience with the staff members so we can continue in our journey to improve and provide a better hotel experience. More 

Travelers are raving about these Chelmsford hotels

Boston, Massachusetts, United States
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I had to be in the area on a business trip and found the room and bed to be very comfortable, as well as helpful and friendly staff at the hotel. The location is very close to the highway, which is convenient. The set up of the hotel is a bit odd and a bit spread out and, for some... More 

Was this review helpful? Yes
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Thank you so much for staying at our property and reviewing us on this platform. I am glad your stay was enjoyable and comfortable. Radisson as a brand is encouraging our valued guests to use the very innovative iConcierge App with which you can look at the room service menu and place an order as well, hence the binder menus... More 

Ormond Beach, Florida
Top Contributor
301 reviews 301 reviews
76 hotel reviews
313 helpful votes 313 helpful votes
1 of 5 stars Reviewed 1 week ago

Cannot believe the reviews on this hotel. After checking in I accessed my room by walking through the lobby where a house painters' convention was going on. Walked through the restaurant area, past the meeting rooms and finally arrived at my room on the first floor. The room was dingy and musty. Maybe one of the ones that needs an... More 

Was this review helpful? Yes
Sidd B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Dear Guest I am truly very apologetic about your experience at our property. This is not a usual happening at our hotel as we take pride in our service quality and the product we offer our valued guests. It seems though that the front desk did offer you an alternate room to take a hot shower due to lack of... More 

New Delhi, India
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed in Radisson for 2 weeks in begin of April'15. Overall it was a good experience. It was a business trip so we had breakfast coupons provided to us. I didn't like the breakfast at all. Maybe it's my Indian nature to carve for spicy food. I tried Independence Bar once and the food served there was really good.... More 

Was this review helpful? Yes
Sidd_B, General Manager at Radisson Hotel and Suites Chelmsford / Lowell, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed for most parts. I do apologize about the front desk queries not being consistent regarding the shuttle though. We will use your feedback to fine tune our operations and procedures. We look forward to your next stay... More 

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