We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Chelmsford hotels

BEST WESTERN PLUS Chelmsford Inn

3.0 of 5 Hotel   |   187 Chelmsford Street, Chelmsford, MA 01824
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN PLUS Chelmsford Inn
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added BEST WESTERN PLUS Chelmsford Inn to your Saves list
Ranked #1 of 2 Hotels in Chelmsford
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars Reviewed August 17, 2014
Maureen N Marion, Massachusetts, United States
Write a Review

107 reviews from our community

Traveler rating
    41
    30
    17
    10
    9
See reviews for
28
27
15
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (13)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (8)
All months
There are newer reviews for BEST WESTERN PLUS Chelmsford Inn
See the most recent reviews
Marion, Massachusetts, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 17, 2014

We stayed one night. It was clean but has lots of state run homeless people living at the hotel. Had people fighting from 3:30 to 7:30 am front desk did nothing. The front desk said you should ask for a lower floor to try to be away from the noise. Think about this they want you to spend 110 a... More

Was this review helpful? Yes 1
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you so much for your kind words of a "clean hotel" and recognizing the hard work of our Housekeeping staff. Our team is truly dedicated to customer service and I'm glad it shows. We have guests staying with us for a number of reasons (i.e. corporate business in the area, traveling to a destination, short term relocation, sports events,... More

Lowell, United States
1 review
5 of 5 stars Reviewed August 15, 2014

The manager & staff are very accommodating & helpful. Hotel & room was clean & fresh. Great for families. Cost was reasonable compared to other places. The free full breakfast was convenient and a cost saver. There is a pool, but we did not use it. Thank You Best Western!

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you Paul for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn and for recognizing our outstanding staff that is dedicated to customer service. We strive to ensure every guest has a pleasant stay with us and we certainly appreciate you sharing your experience with other travelers. We hope to see you again soon. More

stevensville, United States
2 reviews
4 of 5 stars Reviewed August 12, 2014

Second time we've stayed here in a month. nicely renovated, but.... there are no grab bars in the tub/shower, the floor of which is very very slippery. it would also be nice for the hotel to have coffee/tee/etc. service throughout the day and night in the lobby, as do most other hotels. The room was clean and large enough. the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your experience with us and it is always great to have guests return. We strive to ensure every guest has a pleasant stay with us. We are currently working on a design package for our guestrooms and grab bars are on the top of the list. Hopefully you were able to enjoy a cup of coffee... More

Sarasota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

I have stayed here each summer for the past several years. I only go to hotels with pools and this one is the best. Also the room was very nice, up-to-date, clean and had the BEST INTERNET RECEPTION I have come across in hotel stays. I like this place a lot.

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Hi Sara - it was great to see you again !!! I am thrilled that the weather was perfect for you to enjoy our pool - the largest outdoor pool in the area. I'm sure you also enjoyed the evenings sitting on the balcony overlooking the backyard. We recently upgraded all out Internet equipment and now have the best speed... More

Dutchess County, NY
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 26, 2014

After reading a recent review by another TripAdvisor traveller, I was truly concerned about our upcoming stay, and phoned management ahead to make sure that our accommodations would be clean and comfortable. The manager assured me they would be. When we arrived, we were greeted by friendly, helpful staff. Our room on the 5th floor was spacious, well appointed, and... More

Was this review helpful? Yes 3
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Kathryn - words cannot express my gratitude to you for writing such a wonderful review. Our entire staff works very hard to ensure EVERY guest experiences and enjoys our hotel and all we have to offer. We think of all our guests as "family" and provide them with clean accommodations and outstanding service at an affordable price. The weather was... More

West Hartford, Connecticut
Top Contributor
107 reviews 107 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed July 22, 2014 via mobile

We spent two nights at this hotel in July. Unfortunately they put us in an old, dark room with a dirty bathroom. As it turns out there were plenty of other rooms available including right across the hall which were slightly more updated and brighter although not much cleaner. Why would they put a two night stay in the worst... More

Was this review helpful? Yes 1
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your experience and I'm sorry to hear that it was not a pleasant one. Renovations are not an easy undertaking .... I wish I could wave a "magic wand" and have it all done when everyone is sound asleep but unfortunately I can't. I can only hope that the contractors will complete their work as efficiently... More

Locust Grove, VA, United States
1 review
4 of 5 stars Reviewed July 21, 2014

Very attentive staff, good hotel - Everyone dedicated to good service, etc, BUT Numerous homeless families whose long-term stay is paid for by state funding,etc will share pool and may gather to socialize at front entrance, etc of hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you so much for your kind words in recognizing the hard work of our staff. Our team is truly dedicated to customer service and I'm glad it shows. I hope your trip to this area was for leisure and you were able to head to Boston for an exciting day in the city or maybe go tax-free shopping in... More

Sao Paulo, SP
1 review
5 of 5 stars Reviewed July 19, 2014

I spent one week at this hotel and was surprised with great accomodations: a spaceful room with microwave and fridge,a nice pool and a good and delicious breakfast. A polite and dedicated staff always ready to keep everything very clean and ready to help me when I needed something. For sure, I can return to it.

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Maria - thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn and for recognizing our outstanding staff that is dedicated to customer service. We strive to ensure every guest has a pleasant stay with us and I'm thrilled you enjoyed your visit to this area. Hopefully you will be able to come back this... More

kennett square, United States
1 review
5 of 5 stars Reviewed July 14, 2014

Was very happy in my 5th floor room on the way to Maine and liked my room on the 4th floor on the way home.Ate breakfast on the way up But not on the way home. Breakfast Room is small and my Husband wanted an other type of eggs. Also did not eat breakfasti Waterville.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Richard, thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn. We are delighted that you enjoyed your stay with us on your way to and from Maine. We appreciate your business and hope to have you back soon. More

Port Deposit, MD
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 8, 2014

Traveling through to Maine, we pulled off for the evening and discovered the Best Western Chelmsford Inn. While it is still going through renovations, it was comfortable and the room was very nice. They serve a decent breakfast that comes with the room. I asked for a late checkout as I needed a little extra time to do a video... More

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

I too am glad you stopped by and I hope you have a wonderful time in Maine (one of my favorite states). Thank you for recognizing our hard word. We are constantly making improvements and can't wait for the first floor renovations project to be completed next week. hopefully we'll see you on your return trip and you can see... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Chelmsford Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Chelmsford Inn

Address: 187 Chelmsford Street, Chelmsford, MA 01824
Phone Number:
Location: United States > Massachusetts > Chelmsford
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Priceline, TripOnline SA, Despegar.com, Odigeo, Hotels.com, Best Western and Tingo so you can book your BEST WESTERN PLUS Chelmsford Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (3)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay