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All 2 Chelmsford hotels

BEST WESTERN PLUS Chelmsford Inn

3.0 of 5 Hotel   |   187 Chelmsford Street, Chelmsford, MA 01824
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Ranked #1 of 2 Hotels in Chelmsford
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
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107 reviews from our community

Traveler rating
    41
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    17
    10
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canada
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed in the Best Western in Chelmsford, MA in Nov. 2014. The staff are helpful, the rooms are clean, the free breakfasts are adequate and there is free Wi-Fi.. However, if you need services for a handicapped person then this is probably not the hotel for you. There are no automatic door openers at entrances and exits and there... More

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your experience and your kind words about our rooms, free breakfast and high speed Internet access. However, I am sorry to see that you felt you were not able to give us a perfect score. We do have guestrooms designed for physically challenged that include oversized rooms with grab bars throughout the bathroom/shower area; unfortunately, we... More

Secunderabad, India
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Heard about Best Western Inn from my daughter and booked my room well in advance. As I reached the Logan International Airport, straight proceeded to Best Western Inn. As I reached the Inn at 9 pm, there was only one Receptionist. Was well received and after completing the initial formalities was allotted a room. The room was spacious with a... More

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW - what a wonderful review !!!! Thank you so much for sharing with other travelers. We look forward to your next visit. More

Baltimore, Maryland
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first stay at the Best Western Chelmsford. The location is good and the front desk experience was pleasant. I asked for a room with a refrigerator and microwave and was given a room on the fifth floor with a balcony. Apparently its only the fifth floor rooms which have a fridge and microwave (not 100% sure about... More

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn and for recognizing our outstanding staff that is dedicated to customer service. We strive to ensure every guest has a pleasant stay with us. I'm glad to see you enjoy our complimentary HOT breakfast buffet which offers a variety of fruits, yogurts, cereals, waffles, hard... More

Meadows Of Dan
Top Contributor
80 reviews 80 reviews
76 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this best Western twice in October, 2014. It is one of the "Best" I've stayed in. Great location, good access. The staff was very courteous, check-in was quick. My room was on the third floor and was super clean. It was quiet. Bed was comfortable, sheets clean and fresh, towels were good quality, clean and fluffy. A very... More

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Doug, Thank you so much for your kind words in recognizing the hard work of our staff. Compliments from such a veteran traveler as yourself (77 reviews - wow) are truly appreciated. Our team is truly dedicated to customer service and I'm glad it shows. I look forward to your next visit. More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 3 weeks ago

Our family of 3 stayed 5 nights here after leaving 2 other national chain hotels in Tewksbury, MA. You will be served and served well!!! What makes the BWP Chelmsford Inn a truly unique place is the owners and staff are not just about making money. This Inn honestly cares about giving back to the community! Kathy, an owner, shared... More

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn. I couldn't agree with you more that Kathy, Anne and Cheryl along with all of our staff are truly amazing people who are very generous and caring individuals and make a GREAT team. We appreciate your business and hope to have you back soon. More

Belle River, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We found the Best Western Plus to be conveniently located. Great shopping and restaurants nearby. The service was very good, our room was clean and comfortable. Happy with the free wi-fi, parking and delicious breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for your comments of the Best Western Plus Chelmsford Inn. In addition to the great shopping and restaurants near by, you can easily head into Boston for an exciting day in the city or visit the battlefields in Concord/Lexington or the historic mills in Lowell, MA. We hope to see you again. More

Media
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was wonderful to stay. We would stay here again. The accommodations were great and the breakfast was really great!! We stayed very close to where my daughter lives and she had suggested this hotel to us for our stay. When she stayed here, they also highly recommended this hotel. We are very happy we stayed here.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your experience and thank your daughter for me for recommending us to you. It is always great to have a home away from home when you are visiting family. Hopefully we'll see you many more times in the future. More

Norfolk, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Clean pleasant, good value for the money. Moonstones next door is a good restaurant. Big room on 5th floor with pullout couch, refrigerator, microwave, keurig. Good variety of equipment in the fitness center.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you, Leslie, for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn. We have been doing a lot of renovations this year and I'm glad it shows. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to have you back soon. More

St. Albans, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a reasonable hotel. Very friendly staff, and comfortable rooms with good beds. I didn't get to see much of the area but as a hotel to rest a weary head it was fine. The breakfast was OK, not great, some fruit salad would have been good but they had sausages and egg which was nice.

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for your kind words and I'm sorry you didn't get to see much of the area. Perhaps next time you come, you will have time to visit the battlefields in Concord/Lexington or the historic mills in Lowell, MA. You could also head into Boston for an exciting day in the city or make go tax-free shopping in New... More

portland, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

It is really a motel. The room and the bed are large and comfortable but the pillows are not. Breakfast is really an insult, artificial pre made eggs, the bakery seemed like a week old. The air in the breakfast room was stale and dusty.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

We strive to ensure every guest has a pleasant stay with us. I was really surprised to read your comments of the bakery products because almost a year ago we switched from the standard pastry products and now have a local bakery deliver fresh muffins and pastry every day. I do hope you were able to enjoy a cup of... More

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Additional Information about BEST WESTERN PLUS Chelmsford Inn

Address: 187 Chelmsford Street, Chelmsford, MA 01824
Phone Number:
Location: United States > Massachusetts > Chelmsford
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Number of rooms: 114
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Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel

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