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BEST WESTERN PLUS Chelmsford Inn

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187 Chelmsford Street, Chelmsford, MA 01824
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1 room 1 guest
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BEST WESTERN PLUS Chelmsford Inn
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Adelaide, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

it didn't have a guest laundry, the bathroom is small, not enough space around the basin, it needs a renovation, the location to Boston is okay with about 30 minutes to drive, there is plenty of parking around the hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for your comments of the Best Western Plus Chelmsford Inn. As you mentioned with easy access to the highway, you can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to Boston Logan International Airport. You can also go tax-free shopping in New Hampshire; visit the battlefields in Concord/Lexington or... More 

Lawrenceville, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As in the title, everything was fine excepting the internet.....intermittently but most often...slloooowwwwwww! If you are looking for a price competitive, clean, comfy layover that is close to interstate and you are packing your own internet connection this will work for you. Breakfast was fine. Didn't try the exercise room or outdoor pool although the outdoor pool looked inviting.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for your comments and I'm sorry you had difficulty with the Internet. I have notified our provider, Comcast, to see if they can determine what caused the problems you described. As you mentioned with easy access to the highway, you can easily head to Boston for an exciting day in the city or make the quick 27-mile drive... More 

Dutchess County, NY
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 29, 2015

We return annually to the Lowell Folk Festival the last weekend in July. We have been coming for 13 years, and have stayed in a great variety of places. Nothing in the area can compare with the price, comfort, amenities, and value of the Chelmsford Best Western! Take it from two old"folkies" who have really "slept around"in the Merrimack Valley.... More 

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

We always love a perfect score and review - especially from a "seasoned" traveler such as yourself. The Lowell Folk Festival was awesome again this year and the weather couldn't have been more perfect. We look forward to seeing you again next year and remember to book early! Thanks Again.... More 

Massapequa, United States
1 review
4 of 5 stars Reviewed July 27, 2015

The hotel is conveniently located to the interstate, has a great restaurant located very near by and has pleasant staff. Is definitely comfortable and clean. Be wary of the clientele. It appeared through observation only that there is potential for this location to house emergency shelter or Section 8 type housing. Have not found any substantive evidence to back this... More 

Review collected in partnership with Best Western

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thanks Patricia for giving us a great rating !! With our perfect location and easy highway access, we have guests staying with us for a number of reasons (i.e. corporate business in the area, traveling to a destination, short term relocation, sports events, etc…) . I am glad you were one of them and we look forward to more visits... More 

Westminster, United States
1 review
4 of 5 stars Reviewed July 27, 2015

This hotel is not looked upon as being a business friendly option in the area. I select Best Westerns due to them being locally owned and operated. This hotel serves long term guest, traveling families and business personal effectively. I never felt unsafe and all of the facility is kept clean and safe.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thanks for sharing your thoughts and writing a review!! We strive to ensure every guest has a pleasant stay with us. I hope you were enjoy our complimentary HOT breakfast buffet which offers a variety of fruits, yogurts, cereals, waffles, hard boiled and cooked eggs, bacon or sausage, breads, pastries and beverages. Our large, spacious guestrooms also feature free 37"... More 

Cincinnatus, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 18, 2015

Excellent location, easy access to highway. Short distance to shopping and food. Hotel very clean, pool inviting. Room comfortable, Excellent air conditioning. Coffee in room was great. Bed comfortable. Balcony room was great as can go outside and sit. Traffic very loud from highway but did not interfere with sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Pamela, thank you for giving us a perfect score and for your comments of the Best Western Plus Chelmsford Inn. As you mentioned with easy access to the highway, you can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to Boston Logan International Airport. You can also go tax-free shopping in... More 

Valparaiso, United States
1 review
2 of 5 stars Reviewed July 12, 2015

Customer requests are not given serious attention at this hotel. I had to ask 5 times to get a broken coffee maker replaced. After I had it replaced eventually after several requests, the good one was again replaced for no reason! One of the other family members in the group (M. Krishnaswamy) found his room not cleaned and with dirty... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing you experience and I'm disappointed that you experienced the problems that you mentioned. I can assure you I will be addressing these issues with the Housekeeping Manager to see what changes we can implement to ensure that another guest does not experience what you described. I can only hope that you will give us another try... More 

Massachusetts
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2015

I needed a room while renovations are happening at home. Check in was a breeze, the staff friendly and helpful. My room is clean and comfortable. The balcony is definitely a bonus, I will always need a balcony when I travel now. The pool is clean and the lifeguards are fantastic. Overall I am extremely happy with my choice to... More 

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you so much for your kind words in recognizing the hard work of our staff. Our team is truly dedicated to customer service and I'm glad it shows. I hope your renovations are complete and within the anticipated budget !! We are here whenever you need us ... come by and visit us again. More 

Spring Hill, Fl, United States
1 review
4 of 5 stars Reviewed July 8, 2015

Hotel staff was great and friendly....room was clean...., bathroom could use updating, cracks in tile.....breakfast was what you would find with any free breakfast with your stay..I feel the it was a little overpriced for the room..traveling with family could be expensive.. I was here visiting my family so you hate to spend so much for a room that you... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for sharing your experience and I’m sorry to see that you felt you were not able to give us a perfect score. There is never an excuse for providing a valued guest, such as you, with anything less. Your invaluable feedback is appreciated and we you’ll give us another try. More 

Sylvania, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2015

Our son was attending Congress for Future Science and Technology Leaders in Lowell. Best Western Chelmsford was an easy drive to the Conference. The staff was very helpful and friendly. The rooms were good. I would definitely recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you sharing your comments of the Best Western Plus Chelmsford Inn and for giving us such a high review score!!! As you mentioned we are very close to the Tsongas Arena and with easy access to the highway, you can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to Boston... More 

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