It may not look like much from the outside, but on the inside, this hotel is clean and cozy and the staff really go out of their way to help. Our car wouldn't start and the staff quickly found us a set of jumper cables. With checking in and out they were quick, efficient and friendly. Overall great experience. The... More

We booked one room with a King sized bed for one night. It was fine for what we needed it for. It was clean and everything was in working order. The hot water did take about thirty minutes to turn on, though...that was kind of a drag. Also, the only person I saw working there was the front desk clerk... More

First you should make sure you ask for the tower vs the old part of the hotel. We did this and yet when we arived they wanted to put us in the older part ( bc we paid less per night then the tour group in town) so thats why they bumped us. But after we spoke with the staff... More

We were very impressed with the overall cleanliness of our room. Definately recommended!

We were first shown our room which had not been vacuumed and here was among other things cereal on the floor. They then said they would upgrade us to a room with upgraded amenities. We were shown the room, it appeared clean, when we came back after dinner, the noise in the room was like a freight train running through... More

Stayed at this Best Western a couple of years ago and was satisfied but not overly impressed. Stayed in May 2011 again with my wife and really have not stayed in a bigger more comfortable room at 2 or 3 times the price anywhere. So many upgrades in our fifth floor room to list all. Clean, comfortable, well appointed. Much... More

A recent visit to this hotel (stayed here a few years back, tried it again) was pleasant. The front desk staff was very friendly - Annie and Sarah the day I was there. Upgrades to the landscaping and lobby furnishings greeted me. There is a warm, personal feel to this hotel, more than I get or expect at all Best... More

Stayed here a couple years ago and was not very impressed but it was passable. However, looking at the recent fairly positive reviews made me rethink my avoidance of this conveniently located lodging. That's ALL that can be said that is positive. Close to I495. Very bad odors, filthy elevator, and since the windows don't open in the room its... More

I got this as an oddball hotwire.com purchase (I am sure there was a glitch - but an great rate) - and was suspicious as hotwire users only had a 30% approval rating, but the room was big and perfect. The reception staff was great, the room was quiet, lots of amenities and breakfast was included. I was delighted!