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All 2 Chelmsford hotels

BEST WESTERN PLUS Chelmsford Inn

3.0 of 5 Hotel   |   187 Chelmsford Street, Chelmsford, MA 01824
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BEST WESTERN PLUS Chelmsford Inn

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Ranked #1 of 2 hotels in Chelmsford
A recent review
4 of 5 stars reviewed 2 weeks ago
Laura M Portland, Maine, United States
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65 people have reviewed this hotel

Traveler rating
    26
    18
    9
    5
    7
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18
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Portland, Maine, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My only complaints are, the breakfast was bland, the mattress was hard and I had asked for a wake up call that I never got. The front desk staff was efficient but not that friendly. Other than that, the hotel was in good order, nice décor and the room was clean and everything was in good working order. I'd stay... More

Review collected in partnership with Best Western

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you so much for your comments Laura so that I know where improvement is needed. We are constantly making changes and hope you will notice them the next time you travel to Chelmsford. More

Orlando, Florida
2 reviews
5 of 5 stars Reviewed February 21, 2014

Clean hotel, great staff, good location, reasonable rate. Was recently here on company business for 4 days and will definitely recommend to associates. WIFi was excellent. Room had a living room area with sofa bed.

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn. We are delighted that you enjoyed your stay with us. Our staff works really hard to provide clean, comfortable accommodations at a reasonable price. We appreciate your business and hope to have you back soon. More

Morrisville, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed January 25, 2014

Hotel was clean, the staff was friendly, the bed was comfy, the shower was hot - what more do you need! We would definitely stay here again. Would love to see the breakfast served out in a more open area.

Review collected in partnership with Best Western

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to have you back soon. More

Fredericton, Canada
1 review
1 of 5 stars Reviewed December 12, 2013

If you like ice cold showers and a high carbohydrate continental breakfast you will love this Inn. The hot water issue has been ongoing apparently. I have a friend who stayed here 8 months previously while on a bus tour and she reported the same problems. The staff always seem surprised to hear about it though. Do Not stay here!!!!!

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you Linda for sharing you experience and I'm disappointed that you experienced the problems that you mentioned. Our staff was surprised by the lack of hot water because it is not a typical comment that we receive. We have three hot water boilers and tanks and we recently replaced the pump on one of the units which was operating... More

Brooksville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2013

Easy acess to route 495 and 3. Checking in or out is never a problem and all of the staff is personable and friendly. They have a lovely fireplace in the lobby with easy chairs to sit and read, giving you the feeling of home. The hotel is clean and beds and pillows very comfortable. The breakfast was very good... More

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

I am thrilled that you think of us your home away from home....you are an extended member of our "family". As you mentioned with easy access to the highway, you can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to Boston Logan International Airport. You can also go tax-free shopping in... More

maine
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 2, 2013

Once again, a wonderful stay at this hotel. The rooms are huge with a king bed, sofa and chair which was perfect for family to visit us. The staff is so friendly and the room was immaculately clean. Free breakast was great and they must be baking the muffins themselves because they were so fresh and delicious.

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you so much for your kind words in recognizing the hard work of our staff. We recently began ordering our breakfast muffins and breads from a local baker and they are terrific !!!! Our team is truly dedicated to customer service and I'm glad it shows. I look forward to your next visit. More

Ekaterinburg, Russia
1 review
4 of 5 stars Reviewed October 25, 2013

A quite comfortable hotel in the center of Chelmsford, MA. Friendly personnel, enough space and large beds. Located near the interstate route 495, which is convenient for arriving but also the source of noise, day and night. Otherwise standard for the three stars hotels in US.

Review collected in partnership with Best Western

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Evgenii - thanks for sharing your experience with us. I hope you were able to enjoy our complimentary HOT breakfast buffet which offers a variety of fruits, yogurts, cereals, waffles, hard boiled and cooked eggs, bacon or sausage, breads, pastries and beverages. Next time you come back this way, I hope you'll be able to enjoy our Fitness Center or... More

Neptune, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2013

We stayed at this hotel for one night on our way to Maine. The desk clerk who checked us in was warm, funny,personable and extremely helpful. He recommended the Moonstone restaurant, adjacent to the hotel, for dinner, and we were not disappointed. Great menu, friendly staff, terrific dishes. The hotel was clean enough, the beds comfortable. Coffee maker is Keurig,... More

Review collected in partnership with Best Western

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Peggy - thank you so much for your kind words in recognizing the hard work of our staff. I was also pleased to see that you enjoyed Moonstones Restaurant/Lounge. Hopefully we'll see you again on your next travel to or from Maine. More

A TripAdvisor Member
5 of 5 stars Reviewed October 17, 2013

Employees went above and beyond in welcoming and making our stay enjoyable. The room was extremely clean as was the entire hotel. Free breakfast was hot and very good. I would definitely recommend anyone stay at this Best Western Hotel! Fantastic!

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for writing such a nice review of the BEST WESTERN PLUS Chelmsford Inn and for recognizing our outstanding staff that is dedicated to customer service. We strive to ensure every guest has a pleasant stay with us. Thanks again for staying with us and we hope to see you again soon. More

Chelmesford, United States
1 review
5 of 5 stars Reviewed September 26, 2013

Always have a positive experience at this hotel. Rooms are immaculate. Front Desk is helpful - especially Roseanne. Breakfast has a good variety of items to choose from and is kept stocked. Workout room was clean. Just a hoe away from home.

Review collected in partnership with Best Western

Was this review helpful? Yes
Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thanks Curt for the awesome review .... we are delighted that you enjoyed your stay with us so much that it's your home away from home. We look forward to your next visit. More

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Additional Information about BEST WESTERN PLUS Chelmsford Inn

Also Known As:
Best Western Plus Chelmsford Hotel
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford
Best Western Chelmsford Hotel
Address: 187 Chelmsford Street, Chelmsford, MA 01824
Phone Number:
Location: United States > Massachusetts > Chelmsford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Chelmsford
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Official Description (provided by the hotel):
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 
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