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BEST WESTERN PLUS Chelmsford Inn

3.0 of 5
187 Chelmsford Street, Chelmsford, MA 01824
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BEST WESTERN PLUS Chelmsford Inn
Ranked #1 of 2 hotels in Chelmsford
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40 reviews from our community

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Date Rating
Billerica, Massachusetts, United States
1 review
1 of 5 stars Reviewed May 19, 2013 NEW

I left this hotel very upset. I stayed here with my husband and 2 young children. I am not one to complain but we were told check out time was 12 noon. So we had our breakfast and was starting to get our things together around 10:30 is when the knocking started from Housekeeping. I very nicely asked her if... More

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West Palm Beach, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

My parents and I booked two rooms at the Chelmsford Best Western Plus for a one night stay. We stayed in adjoining rooms; one with a balcony and the other without. Each room offered non-smoking rooms with a king size bed, a sitting area,a mini frig, and coffee makers. The front staff was extremely friendly and offered ideas of where... More

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Woburn, Massachusetts
1 review
5 of 5 stars Reviewed April 13, 2013

My wife and I stayed at this Best Western in Chelmsford during the blizzard of 2013 so she could be at work near the hotel that weekend. We chose it because of the location, but would choose it again just for the hotel. It way exceeded expectations. The room was immaculately clean, with bed, furniture and amenities very up to... More

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review
May 2, 2013

Thank you very much for staying with us and your nice comments for our staff and property. We have an amazing staff and I am very proud to work with each and every one of them. Thank goodness the winter is behind us and maybe you can come by for a "get-a-way" weekend and enjoy dinner at Moonstones Restaurant/Lounge and... More

Tallmadge, Ohio
1 review
5 of 5 stars Reviewed March 19, 2013

We were there 9 nights and would stay 9 without hesitation. The front desk staff were amazing: they saved us money and got us a microwave for our room. Very clean room, lobby and cafe area. The breakfast cafe offered a nice assortment of breakfast food. Housekeeping responded to any special request with a smile. Sound proof rooms too!! If... More

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review
March 20, 2013

Thank you so much for sharing your feelings and experience while staying with us. Our entire staff tries very hard to ensure every guest has a pleasant stay and takes pride in our hotel and the customer service we provide. They truly appreciate the recognition for all their hard work. Thanks again for staying with us and we hope to... More

Lincoln, Maine
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2013

I enjoyed my stay it this Best Western. It is in an easy to access location right of I-495. It has an amazing 5-star eatery right next door. The rooms were sizeable with outdoor balconies. The bathroom, like many Best Westerns, looks more like a prison bathroom. But it had a clean shower and good shower head. The heater did... More

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review
February 11, 2013

On behalf of our entire staff I would like to thank you for allowing us to be your host during your recent stay in Chelmsford. Our goal is to exceed your expectations at every opportunity and I see we did except for some difficulty with the thermostat control of the heating unit. The new units we are installing have digital... More

Sidney maine
1 review
5 of 5 stars Reviewed February 4, 2013

We had occasion to stay here between Christmas and New Years and wish we could have stayed longer. Clean, neat, gracious and professional, I would stay at this Best Western again. Thank you for a peaceful and comfortable nights sleep!

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review
February 11, 2013

It was our pleasure to host your stay during the holiday season. We hope you get a chance to come back again soon. More

Southampton, Pennsylvania, United States
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

This place was just perfect.After attending a funeral in Maine, we needed a place for a night.The staff was so helpful in getting us a comfortable room for my mother,brother,and me.They were even able to recommend a restaurant for us!

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Brampton, Canada
Top Contributor
280 reviews 280 reviews
83 hotel reviews
Reviews in 92 cities Reviews in 92 cities
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed September 5, 2012

Its the best hotel to stay in at Chelmsford since its near the main highway to Boston. Pluses: Free internet Cozy breakfast area that serves basic breakfast Comfortable seats at the reception area Comfortable Queen size(not double) beds. Large grounds and nice pool Spacious and free parking area Nice restaurant(Moonstones restaurant) just infront of the hotel Near the highway 20... More

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Baldwinsville, New York
Top Contributor
72 reviews 72 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 26, 2012

We were delighted to discover this fine hotel with great rooms, a fabulous outdoor pool and very modest prices. The room was clean, very well furnished and came with mini-fridge, microwave and free WI-fi for under $100 a night. There is an excellent free hot breakfast that makes the stay and even better bargain. We had a K-cup coffee maker... More

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Marge O, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review
August 28, 2012

Thank you so much for taking the time to write about the many wonderful amenities we offer to make your stay with us as comfortable as possible. Our staff works VERY hard to see to all your needs and we appreciate you recognizing them for their efforts. We hope to see you again soon. More

Fredericton, Canada
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 22, 2012

Crossing from New Brunswick to Ontario (while avoiding the dreaded Quebec dun dun dun), my wife, 3 month-old and I stayed here. While I have heard some horror stories about customer service in Mass. I was delighted to find them to be untrue. Our hotel staff were outstanding and very efficient. The hotel is a bit dated and could use... More

Was this review helpful? Yes 2
Marge O, Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review
August 24, 2012

I'm glad our staff was able to change your mind about the customer service in Massachusetts. We take pride in our hotel and the customer service we provide. I was also pleased to see you enjoyed your evening at Moonstones Restuarant - it is my favorite place. More

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Additional Information about BEST WESTERN PLUS Chelmsford Inn

Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Best Western Plus Chelmsford Hotel
Chelmsford Best Western
Best Western Chelmsford
Best Western Chelmsford Hotel
Address: 187 Chelmsford Street, Chelmsford, MA 01824
Phone Number:
Region: United States > Massachusetts > Chelmsford
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Chelmsford
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 
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BEST WESTERN PLUS Chelmsford Inn
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