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All 6 Burlington hotels

Boston Marriott Burlington

3.5 of 5 Hotel   |   One Burlington Mall Road, Rt 128 & 3A, Burlington, MA 01803
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Ranked #3 of 6 hotels in Burlington
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
April S Waterford, CT
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  • Reviews (392)
  • Photos (113)
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  • Room tips (86)
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392 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Waterford, CT
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Easy to find, right off hywy. With no traffic, about 20 min ride to Boston. Lobby and reception areas very nice, but a bit on the loud side with the restaurant and moderate amount of guest traffic. I found every single staff member to be pleasant, helpful, and accommodating. The room itself was a little smaller than I would've liked... More

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Herndon, VA
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just checked in and paying over 330 a night. Got stuck in a 1st floor (basement) room and got greeted by a bug crawling around my bathroom. Not a great reception. I would make sure and verify the location of your room before checking in. This is a crowded hotel and even with a gold status at Marriott, I was... More

Was this review helpful? Yes 1
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review

Thank you for sharing your experiences with us. Our goal is to provide all of our guests with a stay that exceeds their expectations and we regret that we missed the mark providing you with an excellent experience. Our team is available to assist with any concerns and we are confident we would have been able to place you in... More

Philadelphia, Pennsylvania
Top Contributor
74 reviews 74 reviews
25 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed three nights at Boston Marriott Burlington with my three nieces. The experience didn't start off particularly well as there seemed to be a problem with having four in a room; we booked through Hotwire, which guarantees that when you ask for it, unlike some of the other booking services. If a hotel doesn't want one to use Hotwire,... More

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review

We are delighted you found our central location made it easy for you to explore the area. We are located near many area attractions, historical sites, restaurants and shopping. When staying with us, our guests have a variety of room types to choose from and we regret we missed the mark on ensuring your visit was anything less than excellent.... More

Austin, Texas
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby was perfect, the lobby bar just begged me to come in for a drink, the room felt luxurious, and the lounge was superb. This is what I expect from a quality Marriott hotel when I am traveling on business. Serious enough that I can get my work done without having to drown out the noisy families and partiers,... More

Was this review helpful? Yes 1
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review

It was a pleasure to have had you here. Whether you are here for business or pleasure, we offer a range of amenities, including our new Marriott Great Room with multiple areas to relax, meet with associates or enjoy a bite to eat. Thank you for sharing your feedback regarding the televisions in our rooms. Comments like yours help us... More

San Francisco Bay Area
Top Contributor
67 reviews 67 reviews
45 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel lobby looks great, and then it's mostly downhill from there. My room on 4th floor was small, very small bathroom, not very clean or new, a/c was ineffective at cooling the room in full sun, and priced at $299 out here in the suburbs. This pricing is out of line for the mediocre quality and suburban location. Management,... More

Was this review helpful? Yes 1
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review

It is disheartening to read comments like yours. Our hotel provides our guests many opportunities to relax and enjoy the variety of amenities we offer. Our newly renovated Marriott Great Room includes a fireplace, restaurant, a business center and much more. We regret we did not meet your expectations on every level and we thank you for sharing your perspective.... More

1 review
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed in room #155 for 4 days in a row and on 4th day, there were redish and itchy spots showing up on my left leg. Since I had to rush to leave Boston before Hurricane Arthur hit me, I didn't spend much time arguing with its manager. Its manager however, promised that he would call professionals to clean... More

Was this review helpful? Yes 13
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review

We care greatly about each guest’s experience. We take all claims extremely seriously as well as adhere to a strict protocol when a guest reaches out. We were sorry to hear that your stay was not ideal and appreciated that you took the time to speak with us on site. As promised, in accordance with our standard operating procedures, a... More

Penfield, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel was centrally located to major highways. Easy access on and off. Hotel was very clean and updated. We stayed a Fri/Sat night and both nights had weddings but did not interfere with our actions. Rooms were large and comfortable however the AC could have been colder. Would recommend highly.

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review

Thank you for taking the time to share your experiences with us. We are delighted you had the opportunity to enjoy a weekend with us at the Boston Marriott Burlington. It is great that you were able to relax while. Thank you for letting us know about the air conditioner in your room. We regret we missed the mark on... More

Long Beach, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Clean, fully operational, helpful staff. While very close to Dulles, I can't recall hearing any plane noise. The Chopps resturant is excellent! Great food, nice atmosphere, and the staff are bery helpfull and professional.

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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review

It is great to read that you were able to enjoy so much while visiting our hotel. Our Chopps restaurant is a great place to relax and enjoy a meal. Thank you for your wonderful comments. We are happy your stay at the Boston Marriott Burlington was excellent and we look forward to welcoming you back again soon. More

Olathe, Kansas
Contributor
19 reviews 19 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Pros: nice room, concierge service was great, easy to find, close to restaurants/shopping, nice restaurant/bar, very clean, 8th floor was quiet, professional employees Cons: pricey, have to book early, clean room but did squish a late night roach in the bathroom Overall: When I travel to Burlington for business, this will be the hotel I book from now on.

Was this review helpful? Yes
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review

Whether you are staying at the Boston Marriott Burlington for business or pleasure, our guests can enjoy a variety of amenities including our business center, our new Marriott Great Room for relaxing or meeting with associates or enjoying a bite to eat. We feel our prices are in line with the area and your feedback is appreciated. We look forward... More

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Additional Information about Boston Marriott Burlington

Address: One Burlington Mall Road, Rt 128 & 3A, Burlington, MA 01803
Phone Number:
Location: United States > Massachusetts > Burlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Boston Marriott Burlington 3.5*
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Also Known As:
Boston Marriott Burlington Hotel Burlington
Marriott Burlington
Burlington Marriott

113 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located near the Lahey Clinic and Hanscom Air Force Base, the hotel offers 419 rooms equipped with high-speed Internet access. Convenient to Boston Logan Airport, this hotel is home to Summer Winter. ... more   less 
Number of rooms
419

Questions & Answers

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