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Extended Stay America - Boston - Burlington

2.5 of 5
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40 South Ave, Burlington, MA 01803 (Formerly Homestead Studio Suites - Boston - Burlington)
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1 room 1 adult
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Extended Stay America - Boston - Burlington
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71 Reviews from our TripAdvisor Community

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Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have been staying at this property for several months, and I'm a picky client, but I must compliment Christina and her staff for their attention, care, and stellar customer service skills. Christina is always focused on her client, she's good listener, and she offers a meaningful solution. At the end of the day for me it's how the issues... More 

Helpful?
Thank Lightman01
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that we were able to exceed your expectations and provide you with exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Burlington
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have really enjoyed all of my stays at this location. The front desk clerk Cynthia was very pleasant and informative. Also the manager Cristina A is the best! I have visited this location many times and I would highly recommend it to anyone planning a trip in the area. My only complaint is the television service that is satellite... More 

Helpful?
Thank Robert H
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

Thank you so much for posting a review of our property. I am proud of our staff for providing you with exceptional customer service as well as a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
5 of 5 stars Reviewed December 31, 2015 via mobile

Having stayed here on business for the past 3 months, I must say I am impressed by how wonderful the entire staff was. They treated me and my crew like family. From management to housekeeping, everyone was happy to help no matter how small the issue seemed. Christina and Tia run their establishment with care and respect for guests and... More 

Helpful?
Thank Mike M
Orange, Massachusetts
1 review
4 of 5 stars Reviewed December 21, 2015

only drawback for me is non-smoking property, although staff(particularly Kerri) has been accommodating every time i come here to put me near an exterior exit. room was always clean. staff very friendly. as well as easy to get to off of 95/128/rt 3.

Helpful?
Thank Scott F
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that our staff was able to accommodate your needs and provide you with a great stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Springfield, Massachusetts
1 review
5 of 5 stars Reviewed December 13, 2015

Close to highways, shopping an restaurants.Very clean property and rooms.Comfortable bed with new linens.Great shower.Small kitchen in which they will provide pots & pans.Coffee all day and a grab n go breakfast.I was here for a month and have no complaints.The whole staff was very friendly and accomodating to any of my needs.

Helpful?
Thank dpanko12
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

Thank you for sharing your experience with us. I am glad to read that you enjoyed our comfortable accommodations as well as all the amenities our hotel has to offer. I truly appreciate your kind comments about our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Woburn, United Kingdom
1 review
5 of 5 stars Reviewed December 3, 2015

It was a very nice place to stay if you love the christmas hoilday. The whole lobby is full of christmas lights, tree, gifts. They all did a wonderful job. My room was nice nothing to complain about. over all very happy with stay. The people are very friendly and helpful. Want to say a Thank you to girl who... More 

Helpful?
Thank heathersmommy123
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments about our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with... More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 29, 2015

My husband and his family and myself stayed here while his mother was critically ill in a nearby hospital. Since we had to leave home quickly, the dog had to come with us (no time to kennel) and this is a pet friendly hotel. First note that the amenities are basic, a grab and go breakfast, slightly worn fixtures and... More 

Helpful?
Thank Heather M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 19, 2015

Basic expectations weren't met. No coffee available in the lobby either of the two morning that we stayed there, and there was no coffee available in the room. At every entrance to the hotel there were cigarette butts and the smell was awful - had to hold my breath when going inside the hotel. Their was an odd smell in... More 

Helpful?
Thank DanKornick

Travelers are raving about these Burlington hotels

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 7, 2015

This is perfectly fine hotel, I am living here from last 3 weeks. It can not be better than what it is. Check in was fast, room service was fast. You have to ask for dishes and have to take those from reception. Internet speed is fast enough to have video calls and you tube(bit leggy for this). Room service... More 

Helpful?
Thank Ankit A
Annapolis, Maryland
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 7, 2015

Hotel was what you paid for. Our room did have an abnormal smell like moth balls. I did inform the staff at the front desk. I believe the air filter needed to be changed on the AC. All and all it was OK. Continental breakfast wasn't that great. Location was OK 30 mins from Boston. One elevator was operational the... More 

Helpful?
Thank MabandMilan
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