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All 6 Burlington hotels

Extended Stay America - Boston - Burlington

2.5 of 5 Hotel   |   40 South Ave, Burlington, MA 01803 (Formerly Homestead Studio Suites - Boston - Burlington)
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Extended Stay America - Boston - Burlington
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Ranked #6 of 6 hotels in Burlington
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24 people have reviewed this hotel

Traveler rating
    8
    5
    3
    3
    5
See reviews for
5
5
1
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Fort Myers, Florida
Top Contributor
144 reviews 144 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed February 17, 2014

The managers response to my review was just blowing smoke. I stayed a three weeks after the review was written and nothing changed. This place is a slum full of section 8 housing people. It is loud, dirty and just not a nice place to stay. I was stuck here because my company was paying for it.

Was this review helpful? Yes 1
Manager_11525, Owner at Extended Stay America - Boston - Burlington, responded to this review

I appreciate you taking the time to share your experience with us. My sincerest apologies for the noise disturbances and that our level of cleanliness did not meet your expectations. Also, I’m sorry that these issues continued to impact your stay even after your initial review. I will meet with our entire staff to ensure that these issues do not... More

Ventura, California
1 review
2 of 5 stars Reviewed December 6, 2013

1) Reservation process was very confusing and we did not receive the promised email confirmation. As a result, we were set up for the Burlington property instead of Waltham where we needed to be. We were traveling with our 2 small dogs and we were told we would be given a discount and would only pay for 1, but since... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that your stay was filled with so many issues. Please accept my apology. Regarding your reservation I would like to apologize if Expedia led you to believe that you were talking directly to a property. There is a toll free number that goes... More

Burlington, Vermont
1 review
1 of 5 stars Reviewed November 9, 2013

The first impression of the location was the cold air blasting overhead at the check-in area. It was a cold autumn day, and the cold air blowing on top of us was not a very good opening. The corridors reminded me of a closed dormitory...brown and nondescript. Overall, the room was fair. The curtain rod over the window was broken.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

Joe - I appreciate you bringing your experience to our attention. I am very sorry that your room had some items in need of repair and that you were disturbed by noise from other guests throughout your stay. Please know, your comments have been reviewed with the staff, and I am working with them on making repairs in your room... More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2013

Stayed for a week in Mid October 2013. First floor room, Well equipped and everything was clean and functional. Ample work space with plenty of accessible power outlets (3 plus lamp in 4 plug outlet). Separate kitchen counter space with high-top dining and two padded stools (comfortable) that allowed TV watching while dining. Large king-size bed, non-smoking room. AC/Heat worked... More

Was this review helpful? Yes 1
Destin, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2013 via mobile

We first arrived and was given a nonsmoking room but it reeked of smoke. They did give us another room but we saw 2 cigarrette butts stuffed down the bathroom sink. Gross! Then in the morning the desk manager was in a discussion with a guest on the phone over how she could not help this person sign her children... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

Cecilia - The staff and I read your comments about your stay with us. I sincerely apologize that your initial room smelled of smoke, but glad we were able to provide you with another one. Your comments were reviewed by the staff, and we are going to work harder to enforce our smoking policies moving forward. As well, I apologize... More

Fort Myers, Florida
Top Contributor
144 reviews 144 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed September 29, 2013

I will start with the good. Location is good. The maid on the third floor was good my room was clean. My few interactions with the desk staff were fine. Not great, not bad, but adequate. Now for the bad and why I will never stay at an Extended Stay again. I am here relocating and have been here a... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

I appreciate you bringing your detailed experience of your stay to our attention. The situation you described regarding the clientele and the issues with the Common Areas is truly regrettable. We are very sorry that you did not have an enjoyable experience. We will take your feedback and address these issues immediately as well as use your review to better... More

New York City, New York
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 12, 2013

I stayed at this hotel in September 2013. I arrived very late at night and went to bed immediately. I barely even turned on the lights, which I now regret because when we woke up in the morning, we saw large, fully-grown bedbugs crawling in the sheets we'd been sleeping in all night! When we alerted the staff to this... More

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

I have received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you were unhappy with your stay at our hotel. Please know, the staff I take great pride in caring for each and every guest that walks through our doors. While I am glad that our staff did offer to... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 3, 2013

Just wasn't what we expected. Hotel and grounds were in good shape and the place was mostly clean, it just felt old and dated even though it looked like they recently renovated. And it was just felt low end. Not that we were expecting five stars. It was an okay place for an okay price in the Boston area. Seems... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am happy to read your remarks about the overall cleanliness of the hotel and that you enjoyed the local attractions in Burlington. Still, I am very sorry that your room and our grab-and-go breakfast did not meet your expectations. Our breakfast is a new... More

Burlington, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

I will be honest, the first time I stayed here, I was disappointed with the cleanliness and overall smell of the hotel. I voiced my concerns and I have to say I've seen immediate improvements over the past few months. I am really impressed with AnnMarie, the hotel manager. The hotel is cleaner than it's ever been, it smells nicer,... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Boston - Burlington, responded to this review

I appreciate you taking the time to write a review of your most recent experience with us, especially since this stay was much better than your first. I am so glad that our staff was attentive to your needs and friendly, especially AnnMarie. I look forward to sharing your comments with her and the rest of our team. Thank you... More

Philadelphia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2013

The best part about this hotel was the staff. They were very friendly! They also were able to suggest the best way to tour the City of Boston via public transportation, which was VERY easy! The second best part about this hotel was its location. My wife and I were able to visit the following locations and none were more... More

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Boston - Burlington, responded to this review

Hi Eric, The staff and I read your review, and would like to thank you for writing such great things about our location here in Burlington and the staff. I’m glad to read you had a great time touring New England and enjoyed our suggestions to attractions around the area and local states close by. I am also pleased to... More

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Additional Information about Extended Stay America - Boston - Burlington

Also Known As:
Homestead Studio Suites Boston - Burlington Hotel
Homestead Studio Suites Boston - Burlington Hotel Burlington
Homestead Studio Suites Burlington
Homestead Burlington
Homestead Suites Burlington
Burlington Homestead Suites
Burlington Homestead
Address: 40 South Ave, Burlington, MA 01803 (Formerly Homestead Studio Suites - Boston - Burlington)
Phone Number:
Location: United States > Massachusetts > Burlington
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #6 of 6 hotels in Burlington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Boston - Burlington 2.5*
Reservation Options:
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