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Candlewood Suites Boston-Burlington

2.0 of 5
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130 Middlesex Turnpike, Burlington, MA 01803
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Candlewood Suites Boston-Burlington
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Ranked #5 of 6 Hotels in Burlington
A recent review
4 of 5 stars reviewed 1 week ago
Connie H
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161 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel location is extremely convenient! We rented a studio, and it came with an equipped kitchenette (stove, utensils/pots and pan, dishes, full size refrigerator, microwave. etc) I think because this isn't the typical hotel, they don't have room service everyday but it does say if you need new towels, you can exchange them at the front desk. The room... More 

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Columbus, WI
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is an extended stay hotel with suites. Maid service is once a week. Our room was not that clean. The light switches were very dirty and the handles on the refrigerator were grimy. There was a large greasy hand print on the wall. The hallways were dirty and not vacuumed the 5 days we were there. Clean towels were... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear CDW1982, I want to start by apologizing that your room was anything less than perfect during your recent stay with us. We strive to create a clean and welcoming environment for each and every one of our guests. I would love to discuss your recent stay with you in further detail, if you could please reach out to me,... More 

North Tonawanda, New York
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 5 weeks ago

We chose this hotel because it was close to our relative's house in Lexington and it had the best discounted price for Memorial weekend. It was easy to get to. Located off the main road so it was quiet. Near several restaurants, supermarket and mall. This is an extended stay hotel which has a kitchen & desk area. Modern looking,... More 

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Flemington, New Jersey
Top Contributor
88 reviews 88 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 21, 2015

Hotel is easy to get too and close to many things in Burlington. The one bedroom suite was large and nicely appointed, but the kitchen totally dominated the space. The bedroom was small, with only a Queen size bed and not enough room to walk around the bed. They advertise newly renovated rooms, but I did not feel like I... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to post a review of our property. I apologize that the room was not up to our normal standards and would love to discuss this situation with you. Please reach out to me, Danielle Ducharme, Operations Manager, to discuss this further. I look forward to speaking with you! More 

Canada
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 12, 2015

We stayed here on our second visit to the Boston area. Decided to stay here as we needed an apartment and it said it was a one bedroom suite with 2 beds. My assumption and the photos showed rooms with 2 beds then a living room/kitchenette. When we arrived we learned that our suite had one small bedroom with a... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear musiqueetcirque, I want to start by apologizing that the room type was not what you expected. I would love to discuss this with you. If you could please contact me, Danielle Ducharme, Operations Manager at your earliest convenience, it would be greatly appreciated. I look forward to hearing from you, Danielle Ducharme More 

Senior Contributor
37 reviews 37 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 8, 2015

Good location near the interstate and roads that lead to Boston/MIT/Harvard. Lots of food within walking distance and even a shuttle that will take you within 5 miles of the hotel. Room was clean and updated. It seemed odd to have a bed in the "living room" space plus the one in the bedroom. I agree with the previous review... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much! We hope to see you again soon! More 

Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 4, 2015

I'm staying at the Candlewood for a short business trip to Lexington. First off, I was SHOCKED to hear that there is no daily cleaning service. Other "extended stay" hotels have daily cleaning, so I was really turned off that my room won't be made up and towels replaced. Then, as I walked down the hallway I nearly gagged on... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear Amy F, I want to start by apologizing for the unpleasant experience you are having at our hotel. I would love to discuss this matter further with you. Please contact me, the Operations Manager, Danielle Ducharme at your earliest convenience so we can discuss this situation. Again, I apologize and look forward to speaking with you. - Danielle Ducharme,... More 

Travelers are raving about these Burlington hotels

Houston
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 28, 2015

Traveled to this property on Monday April 20th for business, which also happens to be the day of the Boston Marathon and Patriots Day. The hotel is in a thriving suburb of Boston and was packed with people. It is a little difficult to navigate your way up to the property, however, when you get in you will fill at... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for the genuine review of our hotel. Marathon Monday is always a busy time in our hotel but we love the positive vibes and good feelings that "run" along with it. We hope you choose to stay with us the future! Thank you, Danielle Ducharme, Operations Manager More 

Mesa, Arizona, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 26, 2015

After having spent time on the phone personally booking the room to make sure we had 2 Queen Beds and not a pull out sofa, we arrived to a room with a Queen and a pull out sofa. The desk clerk said it was the same thing. When we explained our call and pointed out the notation "printed on our... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear April N, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodation. We appreciate your nice comment on the room type received which you find it decent and clean. However, we regret to read that the bed type received did not live up to your expectations. We... More 

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