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All 6 Burlington hotels

Candlewood Suites Boston-Burlington

2.0 of 5 Hotel   |   130 Middlesex Turnpike, Burlington, MA 01803
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Candlewood Suites Boston-Burlington
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Ranked #5 of 6 Hotels in Burlington
A recent review
4 of 5 stars reviewed 2 weeks ago
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134 reviews from our community

Traveler rating
    25
    47
    36
    14
    12
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34
36
13
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Saginaw, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I travel on business quite extensively and have stayed in a few Candlewoods. I typically pick other IHG properties when I travel. The first draw back to this property was location. It was hard to find even with gps and I had to backtrack a bit. When I arrived, I was not given a room upgrade even with my platinum... More

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

I want to start by sincerely apologizing for the negative experiences you had at our hotel. We are committed to creating a rewarding experience for all of our guests and it disappoints me to hear that you did not have a good stay with us. The events that occurred during your stay are completely unacceptable and very uncommon.It is regrettable... More

bronx ny
Top Contributor
174 reviews 174 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pretty clean, front desk was very nice and welcoming, but they never acknowledge that I was a member. Nothing was missing inside, didn't get to use the gym or laundry. Good quiet sleep, the room smell very nice. An overall very nice stay.

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to review our hotel. I apologize you were not greeted as an IHG Rewards Member as we understand you are our most loyal customers. Please, contact me directly next time you choose to stay at our property so I can make sure your stay is a great one. Thank you again! Danielle Ducharme More

Uniontown, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon checking in, we found out that our room had been reserved for another night by the people already in it. To make things right, they gave my family two adjoining rooms for the same rate. The woman (Ali, I believe her name was) at the front desk was helpful--above and beyond the call of duty. All employees were very... More

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We do have some great employees and it is always a pleasure to be able to provide them the recognition that you appreciate what they do. We hope to see you again soon! More

New Albany, Mississippi
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I will go ahead and get my only complaint out of the way… The hotel itself is pet friendly and we did find a couple of dog hairs here and there. Oh and P.S. you are going to need to call because it does not actually sit on the road where its addressed, but you'll get it. Now- THE GOOD!... More

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for the heartfelt review of our hotel. We are so happy you enjoyed your stay and apologize for the pet hairs found. We hope you choose to stay with us in the future. Thank you! More

Kennebunk, Maine
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have stayed in dozens of hotels in the past 6 months. I wish I had found this hotel sooner. It would have alleviated alot of sleepleess, frustrating nights. I have had the pleasure of staying here three times now (one room being directly next to the elevator) and from the moment I shut my door until my alarm wakes... More

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We do have some great employees and it is always a pleasure to be able to provide them the recognition that you appreciate what they do. We hope to see you again soon! More

Two Rivers, Wisconsin
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

Stayed here a few nights during our honeymoon road trip. The room was a lot nicer than I expected - big and spacious with a full kitchen including refrigerator/freezer, stove, microwave, cups, dishes, and utensils.

Was this review helpful? Yes
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

We hope you had a great Honeymoon!!! Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We hope to see you again soon! More

Ottawa
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 10, 2014

We traveled the 12 minutes to the end of the subway line and left our vehicle there each morning and took the subway in to Boston. The hotel had all the services we needed and was definitely a good choice. This is a suites hotel with lots of space in the rooms.

Was this review helpful? Yes
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to review our hotel! We love hearing positive feedback from our guests. We look forward to serving you again in the future. More

Top Contributor
51 reviews 51 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 6, 2014

My team and I stayed here for a few days for some meetings in the area. The room was nice, a little rough around the edges. For example, the toilet "ran" 24x7, the toilet seat was not tight and slid around even though it looked liked someone has tried to "shim" it VS just replacing it and doing it right.... More

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible. More

salzburg
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 26, 2014

Rooms (with small kitchen) and beds very comfortable, hotel well maintained and clean. Staff very helpful and efficient. Surroundings very calm but restaurants, shops, etc. close-by. Good location to visit e.g.Concord and Lexington. On the downside? I can not think of any. Excellent value for that price.

Was this review helpful? Yes
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you very much for your heartfelt review of our hotel! We look forward to seeing you in the future! More

Dubai, United Arab Emirates
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 2, 2014

The staff is friendly and always there to help and arrange the needs. quit hotel and comfortable rooms. the facilities are good and excellent equipment in the fitness center. close to the burlington mall.

Was this review helpful? Yes
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to review our hotel. We strive for the best possible service and I am happy to read you experienced that! Hopefully we’ll see you in the future. Thank you. More

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Additional Information about Candlewood Suites Boston-Burlington

Address: 130 Middlesex Turnpike, Burlington, MA 01803
Phone Number:
Location: United States > Massachusetts > Burlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Boston-Burlington 2*
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Also Known As:
Candlewood Suites Boston Burlington Hotel Burlington
Candlewood Burlington
Candlewood Suites Burlington
Burlington Candlewood Suites

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