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Candlewood Suites Boston-Burlington

2.0 of 5
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130 Middlesex Turnpike, Burlington, MA 01803
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Candlewood Suites Boston-Burlington
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Ranked #5 of 6 Hotels in Burlington
A recent review
3 of 5 stars reviewed 2 days ago
FranC-NJ Flemington, New Jersey
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156 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Flemington, New Jersey
Top Contributor
88 reviews 88 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is easy to get too and close to many things in Burlington. The one bedroom suite was large and nicely appointed, but the kitchen totally dominated the space. The bedroom was small, with only a Queen size bed and not enough room to walk around the bed. They advertise newly renovated rooms, but I did not feel like I... More 

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Canada
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on our second visit to the Boston area. Decided to stay here as we needed an apartment and it said it was a one bedroom suite with 2 beds. My assumption and the photos showed rooms with 2 beds then a living room/kitchenette. When we arrived we learned that our suite had one small bedroom with a... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear musiqueetcirque, I want to start by apologizing that the room type was not what you expected. I would love to discuss this with you. If you could please contact me, Danielle Ducharme, Operations Manager at your earliest convenience, it would be greatly appreciated. I look forward to hearing from you, Danielle Ducharme More 

Senior Contributor
38 reviews 38 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location near the interstate and roads that lead to Boston/MIT/Harvard. Lots of food within walking distance and even a shuttle that will take you within 5 miles of the hotel. Room was clean and updated. It seemed odd to have a bed in the "living room" space plus the one in the bedroom. I agree with the previous review... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much! We hope to see you again soon! More 

Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I'm staying at the Candlewood for a short business trip to Lexington. First off, I was SHOCKED to hear that there is no daily cleaning service. Other "extended stay" hotels have daily cleaning, so I was really turned off that my room won't be made up and towels replaced. Then, as I walked down the hallway I nearly gagged on... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear Amy F, I want to start by apologizing for the unpleasant experience you are having at our hotel. I would love to discuss this matter further with you. Please contact me, the Operations Manager, Danielle Ducharme at your earliest convenience so we can discuss this situation. Again, I apologize and look forward to speaking with you. - Danielle Ducharme,... More 

Travelers are raving about these Burlington hotels

Houston
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Traveled to this property on Monday April 20th for business, which also happens to be the day of the Boston Marathon and Patriots Day. The hotel is in a thriving suburb of Boston and was packed with people. It is a little difficult to navigate your way up to the property, however, when you get in you will fill at... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for the genuine review of our hotel. Marathon Monday is always a busy time in our hotel but we love the positive vibes and good feelings that "run" along with it. We hope you choose to stay with us the future! Thank you, Danielle Ducharme, Operations Manager More 

Mesa, Arizona, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

After having spent time on the phone personally booking the room to make sure we had 2 Queen Beds and not a pull out sofa, we arrived to a room with a Queen and a pull out sofa. The desk clerk said it was the same thing. When we explained our call and pointed out the notation "printed on our... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear April N, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodation. We appreciate your nice comment on the room type received which you find it decent and clean. However, we regret to read that the bed type received did not live up to your expectations. We... More 

Needham
Top Contributor
84 reviews 84 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed April 7, 2015

Found this online So glad I did Staff were very friendly Rooms were clean, well appointed and quiet Can't say enough good things. A great find! Close to everything I needed to connect with, but just far enough away from traffic to feel like I was in a quiet neighborhood. Absolutely coming back here monthly

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear Rooney10Boston, Thank you so much for your kind words! We look forward to seeing you monthly! Thanks! More 

Quito
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2015

Stayed for two nights and it was very comfortable, excellent experience. The front desk staff was very kind, we had a fast check-in and also provided effective help when we need it. The amenities were perfect for our needs, you have a laundry place free of extra charge, in room a very functional refrigerator. Easy to get from highway or... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much! I am so happy you enjoyed your stay! We look forward to seeing you in the future. More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 20, 2015

i have visited Boston for the last 4 years and we have stayed there 3 of the 4 times. The staff is always great. Very accommodating. And the rooms are always clean. And it's so easy to get into the city. It is a little tricky your first time trying to find the hotel cause it sits on top of... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for taking the time to review our property! We are a little tricky to find the first time, but you explained it perfect! We're so glad you will be back to visit us in the future! Thank you! More 

Amherst, New Hampshire
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2015

The front desk staff really went out of their way to assist me every time I had contact with them. The rooms very decent, but the people made the difference. they would be reason enough to return. They knew about the surrounding restaurants and retail stores.

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We do have some great employees and it is always a pleasure to be able to provide them the recognition that you appreciate what they do. We hope to see you again soon! More 

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