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All 6 Burlington hotels

Candlewood Suites Boston-Burlington

2.0 of 5 Hotel   |   130 Middlesex Turnpike, Burlington, MA 01803
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Ranked #5 of 6 Hotels in Burlington
A recent review
3 of 5 stars reviewed 5 weeks ago
Diane P Texas
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143 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here for business and got a nonsmoking room. The room smelled like stale smoke so much I had to sleep with the window open. Not a good choice for me. Not the usual amenities I like when traveling. The front desk folks were very nice, I just didn't like the property.

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible. We’re sorry for any inconvenience you experienced and although we would have preferred you had a better experience, we would like to thank you for sharing your thoughts. More 

Florida
1 review
5 of 5 stars Reviewed November 3, 2014

I just wanted to Thank you for being so hospitable and efficient. we have a group of people here that has stayed for a month and we can't be pleased enough with the place. Clean, spacious, courteous staff and conviniently located to shopping and great restaurants (Legal seafoods, Besito, Tavern on the square, cheesecake factory) to name a few. Highly... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to review our hotel! We love hearing positive feedback from our guests. We look forward to serving you again in the future. Thank you. More 

Eden Prairie, Minnesota
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 13, 2014

Stayed 5 nights and found the 2 room suite to be quite comfortable. I was impressed with the large quantity storage in dressers. Large peninsula desk good for dining or playing games. Very clean unit except carpet needed cleaning. Overall an excellent value.

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible. We hope you choose to stay with us in the future. Thank you More 

Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 7, 2014

This style of accommodation is good for business users and people like my wife and I who use it as a pass through, though actually would've been good to use as a base to venture from due to in room services. Friendly staff made check in easy and also quickly reissued me a key 10 minutes after when I locked... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. Its great to see we’re living up to those expectations. We’ll see you next time you’re in the area! More 

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 5, 2014

Quiet elegance with all the amities that one might expect from such a hotel. We were treated to comfort and quiet - exactly what we were hoping for. Access to the hotel was easy and only a short distance from the Burlington Mall and other special needs places. Certainly can recommend it considering the staff did anything/everything they could to... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We do have some great employees and it is always a pleasure to be able to provide them the recognition that you appreciate what they do. We hope to see you again soon! More 

Los Angeles, California
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2014

My family and I stayed in the Hotel for 4 nights, we had everything we needed, Our bedroom separate from the Living room and de Kitchen. Refrigerator, Microwave oven, Stove, Dishwasher, Two Flat TV, DVD player, a big table not only to eat but to unpack your Tablet or laptop and download all the pictures you took in the day.... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you very much for the sincere review of our hotel. We appreciate you taking time to tell us how we’re doing! We apologize that the hotel was difficult to find but hope this doesn't stop you from staying with us in the future! Thank you again! More 

Huntington Beach, California
Top Contributor
68 reviews 68 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 30, 2014

Very nice low-budget hotel, once you find it. Getting to the location up on the hill, especially after a late night flight arrival. The rooms are nice, with a bit of a strange layout - but not off-putting. Good options for food in their pantry and very helpful staff. I'm not a fan of the once a week housekeeping service.... More 

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CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

We thank you for taking the time to review our hotel. As an extended stay hotel, housekeeping comes only once a week but we are always happy to assist in any way we can to make your stay a comfortable one. We are happy your experienced that. Thanks and we look forward to seeing you in the future! More 

Weston super Mare, United Kingdom
Top Contributor
96 reviews 96 reviews
96 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed September 20, 2014

You know what to expect when booking a room with this brand and this location does not disappoint. From the reception staff to the facilities provided it lived up to it's standard. As mentioned elsewhere, the property can be difficult to find as the address does not help any Sat Nav/GPS. I used the guests laundry, a much needed facility... More 

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you very much for the sincere review of our hotel. We appreciate you taking time to tell us how we’re doing! We apologize that the hotel was difficult to find but hope this doesn't stop you from staying with us in the future! Next time your in the area use 20 Second Ave Burlington, MA 01810 as the address... More 

Saginaw, Michigan
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 3, 2014

I travel on business quite extensively and have stayed in a few Candlewoods. I typically pick other IHG properties when I travel. The first draw back to this property was location. It was hard to find even with gps and I had to backtrack a bit. When I arrived, I was not given a room upgrade even with my platinum... More 

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

I want to start by sincerely apologizing for the negative experiences you had at our hotel. We are committed to creating a rewarding experience for all of our guests and it disappoints me to hear that you did not have a good stay with us. The events that occurred during your stay are completely unacceptable and very uncommon.It is regrettable... More 

Travelers are raving about these Burlington hotels

bronx ny
Top Contributor
174 reviews 174 reviews
25 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed August 27, 2014

Pretty clean, front desk was very nice and welcoming, but they never acknowledge that I was a member. Nothing was missing inside, didn't get to use the gym or laundry. Good quiet sleep, the room smell very nice. An overall very nice stay.

Was this review helpful? Yes 1
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Thank you for taking the time to review our hotel. I apologize you were not greeted as an IHG Rewards Member as we understand you are our most loyal customers. Please, contact me directly next time you choose to stay at our property so I can make sure your stay is a great one. Thank you again! Danielle Ducharme More 

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Additional Information about Candlewood Suites Boston-Burlington

Address: 130 Middlesex Turnpike, Burlington, MA 01803
Phone Number:
Location: United States > Massachusetts > Burlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Boston-Burlington 2*
Number of rooms: 149
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Also Known As:
Candlewood Suites Boston Burlington Hotel Burlington
Candlewood Burlington
Candlewood Suites Burlington
Burlington Candlewood Suites

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