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All 6 Burlington hotels

Sonesta ES Suites Burlington

3.0 of 5 Hotel   |   11 Old Concord Road, Burlington, MA 01803
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Ranked #3 of 6 Hotels in Burlington
A recent review
5 of 5 stars Reviewed October 7, 2014
Quigglesg Woking, United Kingdom
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56 reviews from our community

Traveler rating
    35
    14
    4
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24
10
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sonesta ES Suites Burlington
See the most recent reviews
Woking, United Kingdom
1 review
5 of 5 stars Reviewed October 7, 2014

The Sonesta ES Suites in Burlington was a great location close to our corporate headquarters nearby. The room was very comfortable and had a kitchen available should I have needed to prepare any food. They also run a complimentary shuttle service, which with a little notice, satisfied all transport needs.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Quigglesg, Thank you very much for providing us with your awesome 5 star review! We are so happy that you found our hotel to be so comfortable, convenient and that our staff is friendly. The complimentary shuttle is such a great service that many of our guests use. We're glad that you found it to be a positive experience.... More

1 review
3 of 5 stars Reviewed October 6, 2014

Good price for a room just outside of Boston. Close to a huge shopping mall. 35 mins from downtown Boston by car. Close to a train station if you're looking to ride the subway as a means to get into Boston. Only less than appealing bit was the housekeeping cart sitting in the hallway. It was there when we arrived... More

Review collected in partnership with this hotel

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Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Shima B, Thank you very much for providing us with your very positive review. It is so nice to hear that you found the hotel to priced right and near all of the local conveniencest. We are currently looking to find new solutions to hide our housekeeping carts as they certainly are not attractive. The size of the hotel... More

hartford
Contributor
14 reviews 14 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 2, 2014

I had never heard of this particular brand of hotel. Sonesta yes and that is surely a brand I don't frequent but "ES" really threw me for a loop. But they had a 2 bdrm suite with a rate I couldn't pass up. I was traveling for one night with my daughter and a few of her friends from college... More

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear trvlgrlSW, Thank you very much for providing us with your fantastic review and great comments! We are pleased that you like our new design and the fact that you even refer to it as Bright and Cheerful. I'm glad that you feel that we are priced right and flattered about your comment that you 'wish you could move in'.... More

san francisco
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

During a recent business trip to the Boston area I spent a week staying at the Sonesta ES Suites and I am IMPRESSED! I booked the 2 bedroom suite because it was what was available on a last minute reservation. Two bedroom, two bathroom with a common area and kitchenette were inviting and well decorated. Tuesday through Thursday they held... More

Was this review helpful? Yes 1
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear rhocarpe, Thank you very much for providing us with your awesome 5 star review! Being described as "Thoroughly Impressed" is exactly the kind of feedback that we strive for. We are so happy that you found your suite to be inviting and well decorated. Your positive comments will be shared with our staff. Thanks for your kind compliments and... More

bermuda
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2014

I was stayed at this hotel in 2009 when it was a Staybridge and again in August now it is a Sonesta. There is no comparison between the two and I must say it was a lot brighter this time around. I stayed for 12 days as I was there for medical reasons and the closeness to Lahey is really... More

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Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear BdaJayme, Thank you very much for providing us with your fantastic review and great comments! We are pleased that you like our new design and the fact that you even refer to it as much brighter. We love it as much and can't wait to show more and more guests our totally new design. We're glad that you were... More

Holiday, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed September 23, 2014

On our last trip to Massachusetts we did not make reservations in advance BIG MISTAKE!! By some stroke of luck we got a room at this hotel. Years ago we had stayed there and it was a Staybridge Suites. Well, it has been completely renovated, Rooms were great. Very upbeat decor! Breakfast was excellent. Would definitely stay there again.

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Maryanne B., Thank you very much for providing us with your fantastic review and great comments! We are pleased that you like our new design and the fact that you refer to the hotel as Upbeat. We love it as much and can't wait to show more and more guests our totally new concept. We're glad that you enjoyed... More

New York City, New York
Top Contributor
95 reviews 95 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 14, 2014

I'm usually very wary of "mini-suite rooms" since usually the kitchen area is old or not well kept. This hotel seems entirely new and the room was bright and comfortable and the perfect size for a single traveler in that it wasn't so large as to make one feel lonely. Rather, it was cozy and very comfortable. I loved the... More

Was this review helpful? Yes 1
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear ManhattanWilliam, Thank you very much for providing us with your positive TripAdvisor review! We are very impressed with your comprehensive property review and appreciate the time you took to inform others of our great hotel! Thanks for your business and please stop by and say during next visit as I would love to meet you. We hope to see... More

Waldorf, Maryland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2014

We checked in last night after an 8 hour drive with 5 kids, ages 12 down to 3. We found the room clean, the beds comfortable, and the kitchen was perfect for our needs for the next few days to save us money on eating out. The breakfast was really good - eggs, French toast, sausages, pastries, oatmeal, toast, bagels,... More

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear mnhvance, Thank you very much for providing us with your fantastic 5 star review! We really appreciate your feedback on TripAdvisor. We are so happy that you found your suite to be comfortable, clean and spacious. I'm glad that you found us to be a such a great value for your group. Your positive comments will be shared with... More

Troy, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 3, 2014

We stayed here on a recent holiday, visiting friends in the area. There were things we liked about our stay and things we didn't, but nothing that would be too difficult to fix. I would stay here in the future, but it wouldn't be my first choice in the area. The good: - Location. This is right off 95, very... More

Was this review helpful? Yes 1
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear tencentblues, Thank you very much for providing us with your value feedback. I'm so sorry that you encountered problems that you did and I can certainly understand how you were unsatisfied. Clearly there was a breakdown in our housekeeping service and laundry department by virture of the stained comforter. While we understand that it is unfortunate to have a... More

Rhoadesville, Virginia, United States
1 review
5 of 5 stars Reviewed September 3, 2014

The hotel was excellent and I would definitely stay their again. The staff was very helpful and the room was superb. They even had an area where many people could barbecue and provided the utensils to do it.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Miles P, Thank you very much for providing us with your fantastic 5 star review! Being described as "Superb and Excellent" is one of the best compliments that a hotel could ever receive. We are so happy that you found your experience to relaxing and that our staff was very friendly. So many of our guests love the grills... More

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Additional Information about Sonesta ES Suites Burlington

Address: 11 Old Concord Road, Burlington, MA 01803
Phone Number:
Location: United States > Massachusetts > Burlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Burlington 3*
Number of rooms: 141
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Also Known As:
Staybridge Suites Boston Burlington Hotel Burlington
Staybridge Suites Burlington
Burlington Staybridge Suites

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