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Sonesta ES Suites Burlington

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11 Old Concord Road, Burlington, MA 01803
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1 room 1 guest
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Sonesta ES Suites Burlington
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169 Reviews from our TripAdvisor Community

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Traveler rating
    112
    38
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    3
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65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
    (169)
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    (37)
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    (66)
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    (35)
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Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for two nights to move my daughter into Boston University. Booked this hotel to avoid the sky high prices in Boston, especially during move-in season. A little under a 30 minute drive to Boston, the Sonesta ES Suites is a lovely, modern yet tastefully decorated and very clean hotel. My room was a studio complete with a complete... More 

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Navi Mumbai, India
Level Contributor
248 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here couple of times during 2005 to 2011 while it was known as "Staybridge Suites". It was convenient for me to attend the Office on Middlesex Tpke. I always found that this place was popular with those getting their treatment at "Lahe Clinic Hospital", Burlington MA. They used to offer Dawner's meal from 5-7 PM from Mon to... More 

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Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Dalbir V, Thank you very much for providing us with your TripAdvisor review. It is so nice to hear that you found the convenient to your office and Lahey Hospital. We are pleased that you were able to take advantage of our free shuttle service. I'm sorry that you missed our Social dinner hour on Tuesday - Thursday. We... More 

Houston, Texas
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We were slated to stay for multiple days, but cut it short after a series of unpleasant experiences that were not addressed until we gave up and could not stay anymore. It is a convenient location by the highway without hearing the cars. Breakfast was dismal both days. We will not stay again.

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear MedievalMermaid, Thank you very much for providing us with your value feedback. I'm so sorry that you encountered problems during your stay. I can certainly understand that you decided to leave after your specific issues were not resolved. Without knowing what happened, I can't comment on what caused this. I am very anxious to learn more about what happened... More 

Rio de Janeiro, RJ
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

very good place too stayt ! people are very kindely , everything is clear and the breakfast is good . Tuesady, Wenesday and Thirsday they have dinner . It´s more money too save and de shuttle woks verry weel I really apreciate my stay there for 01 month

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Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear nat_regina, Thank you very much for providing us with your awesome 5 star review! Being described as "Wonderful" is such a great compliment. We are so happy that you found your stay to be so nice. We are also glad to know that you found us a good value with the complimentary breakfast, mid-week social hour and complimentary shuttle.... More 

Strongsville, Ohio
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was conveniently located for family in the area. Breakfast was good with ample seating. Pool was small but good. Staff was friendly and helpful. Studio room was adequate and the price was good using priceline.

Review collected in partnership with this hotel

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Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Nancy K, Thank you very much for providing us with your very positive review. It is so nice to hear that you found the hotel staff to be friendly and helpful. Traveling certainly can be stressful and creating a seamless and satisfying experience is our #1 priority. Thank you for choosing the Sonesta ES Suites for your 'home-away-from-home'. Sincerely,... More 

Burlington
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at Sonesta Suites are committed to customer service priority #1. They all make your stay an outstanding experience. I highly recommend Sonesta ES Suites as a wonderful place to stay. You will not regret it

Review collected in partnership with Sonesta

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Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Hi Gary, Thank you so much for providing us with your feedback and 5 Star review. It is a pleasure to have you and Anne here every summer. You are terrific guests and a pleasure to be with. I'm glad that we were able to upgrade you to the 2 bedroom suite. Sincerely, Tom L, General Manager More 

Ottawa, Canada
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every detail at this hotel rocks , from staff ( Sara at the front desk ), to the cleanliness of the rooms to the breakfast , you name it. The furniture taste was superb , the beds are heavenly , you don't want to leave :-) Management at this hotel must be doing something right , everything is the way... More 

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Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear carabasse, Thank you very much for providing us with your awesome 5 star review! Being described as "Impeccable" is truly an extraordinary compliment. We are so happy that you found your suite to be comfortable, clean and spacious. We are so happy that you will be looking for other Sonesta ES Suites locations for your future travel needs. Thanks... More 

Haifa, Israel
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, awesome service. The hotel staff made us feel at home. we got great rooms and the enjoyed a wonderful stay. if you get a chance to stay at that location I strongly recommend it. It is great for families. We also enjoy the complimentary BBQ dinner that was served.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear ניר ט, Thank you very much for providing us with your fantastic 5 star review! Being described as "Awesome" is one of the best compliments that a hotel could ever receive. We are so happy that you found your experience to relaxing and that our staff was very friendly. You have truly made my day with your kind compliments.... More 

Bermuda, Caribbean
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved this hotel from the first time I checked in 6 years ago. I had to go to Lahey for my physical and every year I go back and would not think of going anywhere else. The front staff are super friendly the rooms are always clean, they have a people friendly lounge next to the lobby that you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear 26denisen, Thank you very much for providing us with your 5 STAR TripAdvisor review. It is so nice to hear that you found the hotel clean, staff to be helpful and an overall calm environment. Hospital treatment certainly can be stressful and creating a seamless and satisfying experience is our #1 priority. We are quite pleased that you were... More 

Hamilton Parish, Bermuda
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, great service, excellent rooms. Staff was very attentive and accommodating. Great variety and choices for the complimentary breakfast. Relaxed atmosphere made our stay stress free which was exactly what our family needed.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear lisamI27YR, Thank you very much for providing us with your awesome 5 star review! Being described as "Great Service" is such a great compliment. We are so happy that you and your family found your suite to be comfortable, clean and spacious. We are so happy that you had a relaxing time here with us. Your positive comments will... More 

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