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Sonesta ES Suites Burlington

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11 Old Concord Road, Burlington, MA 01803
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Sonesta ES Suites Burlington
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Sonesta ES Suites Burlington
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142 Reviews from our TripAdvisor Community

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Traveler rating
    90
    35
    8
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    3
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52
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • Italian first
  • Japanese first
  • Portuguese first
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  • All months
    (142)
  • Mar-May only
    (37)
  • Jun-Aug only
    (39)
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    (35)
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    (31)
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Rutland, Vermont
1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Clean, spacious suite. Breakfast room was relaxing in sunlit room with comfortable seating. There was plenty of food choices which got our day off to a great start. Only downfall...no call back on status of iphone5 cord I left, even though I left my cell # with the front desk, was assured they would check and call back. I was... More 

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear mylittlehummingbird, Thank you very much for providing us with your positive Tripadvisor review! We are so happy that you found your stay to be comfortable and enjoyed your breakfast experience. I'm sorry that we have not returned your call regarding an item left behind. Regardless if we recovered the item or not, we should have called you promptly. If... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I stayed here for a weekend to celebrate her 16th birthday. The room was very clean and comfortable, my daughter loved the modern look. The bed was one of the most comfortable beds I've ever slept on. The breakfast was good although my daughter was disappointed that they didn't have a waffle maker. The hotel has a... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Debbie D, Thank you very much for providing us with your awesome 5 star review! Being described as "Amazing" is such a great compliment. We are so happy that you and your daughter found your suite to be comfortable, clean and convenient. We are so happy to know that you will return to our hotel. Thanks for your kind... More 

Burlington
1 review
4 of 5 stars Reviewed 1 week ago

I wish I had time for additional nights at this property. Room was clean, Wi-Fi excellent, good TV, bathroom, comp breakfast was normal food, nice looking dining room, missed the mid-week lobby snacks and drinks for business guests. Courtyard nicely landscaped with full-size basketball court, BBQ grills and swimming pool. Property is also very close to huge mall and other... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear C3938LIronb, Thank you very much for providing us with your very positive review. It is so nice to hear that you found the hotel clean, staff to be helpful and in a convenient location. Thank you for choosing the Sonesta ES Suites for your 'home-away-from-home'. Sincerely, Tom L, General Manager More 

mt prospect
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is approx 25 miles from Boston, but easily accessible to our planned activities. Upon check-in our room was unacceptable. Within one half hour the manager accommodated our disappointment by moving us to a more desirable room on the 4th floor. While the staff was doing this we were invited to the hotel's evening buffet barbeque served weekly on Tues-Thurs.... More 

Was this review helpful? Yes 1
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear fcgfcg, Thank you very much for providing us with your awesome 5 star review! Being described as "Memorable" says so much. We are so happy that you and your family found your suite to be comfortable, clean and spacious. The positive comments about our complimentary breakfast and social hour are also welcome. We are so happy that you will... More 

Dillon, MT
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel quite often for business and found myself needing to stay a weekend in Burlington. I am so thrilled I found the Sonesta ES Burlington. First the property is great, everything is super clean, the rooms are very spacious, well designed, love having the kitchen, fridge and ice maker in my room, the space was great. I was there... More 

Was this review helpful? Yes 1
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Lynette D, Thank you very much for providing us with your awesome 5 star review! You were very honest about everything and we appreciate it. We really feel that all of what you described is very true and want others to know. We are so happy that you found your suite to be accomodating and that our staff were... More 

Ewing, New Jersey
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first experience with a Sonesta, and I liked just about everything about it: thoughtfully designed room and public spaces, convenient shop to buy a frozen meal or a snack (even included some healthy choices), extensive, fresh and tasty breakfast buffet. Hotel is immaculate. We arrived early and were able to check in ahead of the official time.... More 

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear LHS_42, Thank you very much for providing us with your awesome 5 star review! Being described as "Immaculate" is such a great compliment. We are so happy that you found your suite to be comfortable, clean and spacious. We are so happy that you will be looking for other Sonesta ES Suites hotels. We will be opening 9 more... More 

Burlington, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The experience I have had at the Sonesta hotel was one to fondly remember. I have recommended this hotel to several people who did stay there and have had the same experience. It's beautiful and the customer service is world class. I specifically remember being helped several times during my extended stay by Samantha, Heather and the other beautiful well... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear shelley l, Thank you very much for providing us with your 5 STAR TripAdvisor review. It is so nice to hear that you found the hotel clean, staff to be helpful and courteous. Heather, Samantha and the rest of our staff have read your review and are very thankful. We are currently in the process of upgrading our menu... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

The special project team from my company stayed for 5 weeks. We all had an excellent experience. Very clean facility, excellent service, friendly staff, great shuttle service, good location. The staff went the extra mile to help one of our team leaders who was very ill. We were in meetings at the office and they provided soup and Jello delivered... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear carolbH851BQ, Thank you very much for providing us with your awesome 5 star review! We are so happy that you had such a great stay. We appreciate all of your kind compliments which have been shared with our staff. I'm thrilled to learn that you have already booked your August stay!! Thanks for your business. See you very soon.... More 

Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel at least once a month on business for the local hospital. I have traveled all across the world and all across the US for business and pleasure and can honestly say that this hotel makes me feel like I'm home when I am away. It all has to do with the staff. They are a... More 

Was this review helpful? Yes 2
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Adam R, Thank you very much for providing us with your awesome 5 star review! You really spent a lot of time on this and we appreciate it. We really feel that all of what you described is very true and want others to know. We are so happy that you found your entire experience to be so positive... More 

Orleans
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location to stay and 20 minutes from Alewife Station for the Red Line access to Boston. Plenty of parking at the station for $7.00 a day and avoid the $45 a day parking headache of Boston. Avoid the traffic and take the T....20 minute commute to downtown. Rooms at Sonesta ES Suites are nice and very comfortable beds. Nice... More 

Was this review helpful? Yes
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear BobfromOttawa, Thank you very much for providing us with your fantastic 5 star review! We are so happy that you found your experience to positive and that you will stay again next time in the area. Thanks for your business and kind comments. We look forward to seeing you again soon. Warm regards, Tom L, General Manager More 

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