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Hilton Garden Inn Burlington

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5 Wheeler Road, Burlington, MA 01803
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Hilton Garden Inn Burlington
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Hilton Garden Inn Burlington
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551 reviews from our community

Traveler rating
    290
    174
    56
    22
    9
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156
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195
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alexandria, VA, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Reserved a room at this hotel. Location was somewhat difficult to find. Bathroom in room was so small that it was difficult to move around in. Could almost touch the counter from the bathtub. My floor housed many tiny rooms, all in a row. Bed was hard. Handicapped rooms seemed nonexistent. Not a recommended Hilton property.

Review collected in partnership with Hilton Garden Inn

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Dallas, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent experience at this hotel. The hotel is clean and the restaurant food service was surprisingly good - better than expected. The hotel is very close to other amenities - shopping center and restaurants. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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Overland Park, Kansas
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff was great, nice facility in a great location. Thanks Joshua in sales team for accommodating me when options were limited in the area back in April. You showed great care and professionalism. Fantastic staff and breakfast was superb. I enjoyed my 3 weeks here and will always stay here if ever in the area.

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Pittsfield, Massachusetts
Contributor
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Outside Looks old and Dingy, But inside is new, modern, and rooms are very nice and spacious. many amenities in the room (should leave some bottled water for guest) but bathrooms are nice as well. Very close to 95 so going North or South of Burlington is a quick 1 block to on ramp. Breakfast Buffet for price is just... More 

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Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying and sharing your experience about the Hilton Garden Inn Burlington. I'm delighted to hear that you were pleasantly surprised by the spacious modern guest rooms. We hope that you can stay with us again in the future when your travels bring you to the Burlington area. More 

Danbury, Connecticut
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We Cannot thank Leann Newman enough! Her actions saved the day for our daughters graduation day She went the extra mile in changing our room to include two queen beds and accommodated us again by getting flowers when the original order never arrived on time SHE IS A VALUED EMPLOYEE!

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Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to post a comment about your recent stay. I'm delighted to hear that Leanne went above and beyond to make your experience memorable during the graduation weekend. Thank you again for your feedback and we hope to see you again in the near future when your travels bring you to... More 

Basking Ridge, New Jersey, Usa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

All staff very nice but restaurant was understaffed. Rooms clean but very tired and old - bedding dingy and worn, carpet sticky and tub ancient. Toilets so loud it woke me any time people surrounding flushed. Same with AC compressor. So glad to be home.

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Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to let us know about your most recent visit to the Hilton Garden Inn Burlington. I would like to personally apologize for our shortfalls with the service in the restaurant and with your guest room condition and cleanliness. Great service and a clean well maintained room is basic for a great stay. I am... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for two days on business and even facing the highway, the room was quiet. Very clean and all the staff was helpful. The pool and hot tub were clean and gym was small but adequate to get a workout in. On a good area near the mall so there was plenty of food choices very close.... More 

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Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us and taking the time to review our hotel. We are glad to hear that you and your daughter were able to take advantage of all the wonderful amenities that our hotel has to offer. We hope that you can visit us again in the near future when your business or leisure travels bring you... More 

Barre, Vermont
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm a fan of Hilton Garden Inns and this one is as good as others I've stayed in. Comfortable, well laid out room in a quiet, inviting hotel. Staff has has been very friendly and helpful the few times I've stayed there - I like to have milk at night and it is one of the few things they don't... More 

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Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us at the Hilton Garden Inn Burlington and for the great feedback. We are happy to hear that you enjoy all the wonderful accommodations we have to offer when staying at our hotel.. We hope that we can be your number one choice when traveling to Burlington area. We hope to see you soon. More 

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Carpets are dirty in hallways and rooms. Rooms are NOISY--beware, if you want to sleep--the maids will be outside your room at 7am going up and down the hallway banging into things and speaking very loudly to one another in Spanish. You cannot drown out their voices with the fan from the HVAC because they have disabled this feature in... More 

Review collected in partnership with Hilton Garden Inn

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Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for taking the time to inform me of your past visit here at the Hilton Garden Inn Burlington. I would like to personally apologize for our shortfalls, as it appears your recent stay was not up to your satisfaction with regards to a couple areas of the hotel. I can certainly appreciate your frustration regarding the various occurrences... More 

San Ramon, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Solid hotel for the money. It was comfortable, clean, and had basic amenities for a business stay. Not overly impressive or luxurious, but enough to get the job done when you're on the road. Rooms were spacious enough to accommodate luggage and relaxing after a long work day. The in-house restaurant had some basic dishes that were of solid quality.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jacob V, General Manager at Hilton Garden Inn Burlington, responded to this review

Thank you for staying with us at the Hilton Garden Inn Burlington and sharing your experience. We are delighted to see that you enjoyed our hotel and its accommodations including our Garden Grill and Bar during your stay. We hope that you can visit us again when your business travels bring you to the Burlington area. More 

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