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HYATT house Boston/Burlington

Certificate of Excellence
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2 Van De Graaff Drive, Burlington, MA 01803 (Formerly Hyatt Summerfield Suites Boston/Burlington)
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HYATT house Boston/Burlington
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HYATT house Boston/Burlington
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290 reviews from our community

Traveler rating
    172
    90
    26
    1
    1
See reviews for
119
46
17
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rothesay, Canada
Top Contributor
108 reviews 108 reviews
38 hotel reviews
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a couple of nights with our daughter as part of a group traveling to the Boston area for a sports event. The staff was very friendly and even when we arrived on a large bus the check in went very smoothly. The hotel is very clean and offers plenty of suites which we... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent three nights. King size suite. Very comfortable and spacious room. Excellent breakfast which included made to order omelette's. Friendly and helpful front desk staff. Proximity to Boston is good via car or a short drive to subway. A small shopping center nearby with restaurants, stores, shopping. I would definitely stay here again if my travels take me back again.

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Luis G, Manager at HYATT house Boston/Burlington, responded to this review

Thank you LoriannChicago for sharing such a wonderfull review. I have shared your comments with our staff and hope your travels do bring back to the area sometime soon. Regards, Luis G More 

Obihiro, Japan
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff at the front desk was very friendly and kind. Complimentary Wi-Fi and breakfast were plus. Room was clean, comfortable and very spacious including kitchen with utensils.

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Luis G, Manager at HYATT house Boston/Burlington, responded to this review

Thank You for sharing such an awesome review. I have shared your comments with the front desk staff and would like to also thankyou on their behalf. We hope to see you back soon. Warm Regards, Luis G More 

Byram, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Second time staying here. Very friendly staff and clean, comfortable spacious rooms. We stayed near the elevator on the 3rd floor and never heard people or the elevator. The carpeting in the rooms has some lumps which should be fixed but it was a minor point considering the super comfortable beds and convenient living room in between 2 bedrooms each... More 

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Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hyatt House in Burlington, MA sets the bar for the Hyatt House brand. From the professional greeting at reception to the impeccably maintained rooms to the WiFi access in the room, this is how a 21st century hotel should be. For business or personal travel, in this region, in the opinion of this frequent traveler this is the place to... More 

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Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Every hotel I have stayed in the last 50 years of traveling, the shuttle drivers are very friendly and helpful. I find it very strange that most people stay at this hotel for medical hospital nearby and the drivers just look rather than offering to help. I find this was the case with my 92 year old mother. Maybe they... More 

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Syracuse, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We just returned from a nine day stay, our third stay in recent months, to this clean and comfortable (especially the bed) hotel. Our one bedroom suite, for the same price as most other hotel rooms, was cared for by a friendly and competent staff: front desk, housekeeping and maintenance. During the blizzard, when services were reduced, management put a... More 

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 17, 2015

Location: Perfectly located with restaurants, retail stores, and grocery stores within walking distance. Staff: To say that the staff if fantastic is an UNDERSTATEMENT! The staff at this hotel goes ABOVE the normal and they go out of their way to make sure you are 110% satisfied. The front desk team is amazing and so are the managers. They all... More 

Was this review helpful? Yes 1
Brazil
Top Contributor
153 reviews 153 reviews
99 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed January 21, 2015

I was actually focused on staying once again at the Boston Marriott Burlington, however that hotel was sold out. A friend suggested Hyatt House. This is a very reasonable hotel, in fact, it’s a excellent value for the money. The suits are nice and spacious, with a king size bedroom, small TV / living room and a small, but complete,... More 

Was this review helpful? Yes 2
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

The Hotel and management are top notch. Very Clean and close to everything.. I'd recommend and stay again. Rooms are big and Breakfast is great with Omlets made to order. Shuttle takes you close by and in winter that is great...

Was this review helpful? Yes 1
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