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All 7 Brockton hotels

Holiday Inn Express Boston South - Brockton

3.0 of 5 Hotel   |   405 Westgate Drive, Brockton, MA 02301
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Holiday Inn Express Boston South - Brockton
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Ranked #1 of 7 hotels in Brockton
A recent review
4 of 5 stars reviewed 5 days ago
jeff j Nyack, New York
  • Overview
  • Reviews (91)
  • Photos (22)
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  • Room tips (16)
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91 people have reviewed this hotel

Traveler rating
    25
    31
    12
    10
    13
See reviews for
30
11
7
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Nyack, New York
2 reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel three nights with my family. The person at front desk Mike under security uniform checked inn quick and directed to our room when called for extra towels Mike was again right at door. Very helpfully staff and amazing breakfast we enjoy it difinatelly will stay again.

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay was very pleasant. The room was great; clean and quiet, with both microwave, and fridge. I read one review saying that there was a lot of noise from the interstate. We had a room that faced the inner courtyard and it was quiet and peaceful. One could probably request such a room. Breakfast was excellent and the woman... More

Was this review helpful? Yes 2
Upper state, NY, USA
Contributor
20 reviews 20 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the start, this was a great place to be. The front desk clerks were so polite and fun. cookies waited for us. YUM. The beds were so comfortable. We asked for some place quiet and they put up on floor #3. Never heard anyone else. Breakfast was fairly good. Much more than a continental breakfast. I would recommend this... More

Was this review helpful? Yes 9
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Guest, I hope your stay was wonderful! It was our pleasure to have you and your family stay with us. Thank you for staying and letting us know how much you enjoyed our great location near so much to walk to. We look forward to seeing you back in very soon. Kind Regards, Rick Kumar General Manager More

Indianapolis, Indiana
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property was totally renovated within the last two years & they did an excellent job! I expected an old property, but when I walked inside it felt like a new, modern HIE . The hotel lobby is large and open, more like you would expect at a newer Holiday Inn. My room was also very fresh with relaxing color... More

Was this review helpful? Yes 10
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you for taking the time to write your wonderful review. I am happy to hear our staff members made it a great stay for you. We are thrilled you stayed at our hotel. We want to be your hotel of choice when you return to Brockton. You are indeed a valued guest to us. Sincerely, Rick Kumar General Manager More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed at this location after staying at Holiday Inn Braintree for 1 night. We didn't like the the Braintree one, so we switched to Brockton to finish out our 1 week stay and loved it. As IHG Platinum members our rooms were upgraded to 2 room Suites, it was nice to have a bedroom with a door separating the... More

Was this review helpful? Yes 11
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you for taking the time to write your wonderful review. I am happy to hear our staff members made it a great stay for you. We are thrilled you stayed at our hotel. We want to be your hotel of choice when you return to Brockton. You are indeed a valued guest to us. Sincerely, Rick Kumar General Manager More

Hermosillo, México
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 3, 2014

Staff is super friendly, conviniently located to major attractions, there is a mall across the street and an arcade/bowling/restaurant/billar/bar place walking distance. Breakfast was diverse and delish, newspapaer available, pool and fitness center conviniently localed away from the rooms so there was no noise.

Was this review helpful? Yes 15
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

We are so glad that you enjoyed the room and your experience here with us! I am happy to hear that you were able to take advantage of our location. Thank you for the nice comments about our staff. We hope to welcome you back to Boston in the near future! Best regards, Rick Kumar General Manager More

Tamarac, Florida
1 review
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 12, 2014

Great staff. Fast and easy at check-in and have that warm friendly attitude that makes you feel welcome. Room was spotless. lobby was spotless. And always noticed someone cleaning either the floor or the windows, the tables in lobby area or by the business center. Pass by any employee and I always got a ' good morning' or ' hello'.... More

Was this review helpful? Yes 20
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

We are so glad that you enjoyed the room and your experience here with us! I am happy to hear that you were able to take advantage of our location. Thank you for the nice comments about our staff. We hope to welcome you back to Boston in the near future! Best regards, Rick Kumar General Manager More

chicopee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 5, 2014

The breakfast was great every morning. The rooms size was good. Pool was cold and had some hair in it and didnt have towels on one of the days . We stayed two nights. Would stay again. Just would like it if they gave alittle more attention to the pool room

Was this review helpful? Yes 23
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Thank you for your review. I am sorry to learn our Hotel was not up to your expectations both in quality and service, and regret the inconveniences you experienced. We will, as always, take your feedback seriously as we continue to enhance our physical product and service. We hope to have the opportunity to make amends and I will be... More

Milton, Massachusetts
1 review
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 4, 2014 via mobile

My stay at the holiday inn was very pleasant..I was very surprised at how friendly the staff were.I give a special thanks to the young lady Stephanie at the front desk for making sure I had directions to everywhere I needed.she really went above and beyond. -Kelly

Was this review helpful? Yes 24
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Kelly We are so glad that you enjoyed the room and your experience here with us! I am happy to hear that you were able to take advantage of our location. Thank you for the nice comments about our staff. We hope to welcome you back to Boston in the near future! Best regards,Rick Kumar General Manager More

New York City, New York
2 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 4, 2014

If you are looking for a hotel that is close to Boston and don't mind the 20 minute drive to downtown if that is where you are going, this is the place to stay. Check-in was fast and the staff was very courteous, at this hotel you will find the rooms are comfortable, clean and quiet. In addition, at the... More

Was this review helpful? Yes 23
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

We are so glad that you enjoyed the room and your experience here with us! I am happy to hear that you were able to take advantage of our location. Thank you for the nice comments about our staff and I am glad you enjoyed our breakfast selection that we offer. We hope to welcome you back to Boston in... More

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Additional Information about Holiday Inn Express Boston South - Brockton

Address: 405 Westgate Drive, Brockton, MA 02301
Phone Number:
Location: United States > Massachusetts > Brockton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Boston South - Brockton 3*
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22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Boston-Brockton has just completed a $1.5 million renovation. The renovation included a complete overhaul of the guestrooms, public areas, exterior facade and landscaping. Additionally, new management has been assigned to improve overall guest satisfaction. Situated at the entrance of the Westgate Mall, the hotel is immediately adjacent to Route 24 and Route 27. Thehotel's proximity to major routes and its location in a vigorously recovering market make it a prime destination for visitors." ... more   less 
Number of rooms
122

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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