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All 7 Brockton hotels

Holiday Inn Express Boston South - Brockton

3.0 of 5 Hotel   |   405 Westgate Drive, Brockton, MA 02301
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Holiday Inn Express Boston South - Brockton

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Ranked #3 of 7 hotels in Brockton
A recent review
4 of 5 stars reviewed 6 days ago
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77 people have reviewed this hotel

Traveler rating
    17
    24
    12
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    13
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24
11
6
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • English first
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English first
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was on my business trip t o the Boston area stayed at this hotel. I surprise when the front desk clerk Jorge asked me to write good words fro me on line comment. I don't know why.............?. the night shift lady was very helpfull clean room and quiet place to stay right on the route 24.

Was this review helpful? Yes 4
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Guest, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. Sincerely, Rick Kumar, General Manager More

Nyack, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was with my family stay at this hotel for 3 nights, I called at desk for extra sheet,blancket and pillow for pull out, I will say within few minutes security guard brought up every things to make our bed and when we asked him if there is any resturant open this time He brought us menu at my room... More

Was this review helpful? Yes 6
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Guest, Thank you for choosing our hotel for your recent accommodation needs! We appreciate you taking the time to review our hotel. It’s great to see you found our location convenient for your activities and that you enjoyed our amenities. We hope to be your hotel of choice for future visits to Boston. I will make sure I pass... More

Charleston, South Carolina
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 19, 2013

If any potential guest for Holiday Inn Brockton,Mass. is scanning through reviews to plan a booking,this is a MUST READ. I had a recent stay at this property and read a thousand reviews regarding the property during my stay. I love this trip advisor site and find it quite useful in planning a trip,visit or vacation whether its business or... More

Was this review helpful? Yes 8
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

I am so glad that you enjoyed our very spacious newly renovated rooms, I am also delighted that you loved our pool and breakfast, which has been recently renovated. We do hope that you return in the near future. Sincerely, Tom Lehnen, General Manager More

Myrtle Beach, SC
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2013 via mobile

If you find an unsatisfactory review on this hotel,the individual has mistaken it for another property. If you called in a hotel specialist to critique the entire operation, they would be hard pressed to find any shortcomings. It's certainly convenient to all attractions with easy access to Boston and surrounding areas with public transportation at your back door. As a... More

Was this review helpful? Yes 6
BOSBG, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

I am so glad that you enjoyed our very spacious newly renovated rooms, I am also delighted that you loved our pool and breakfast, which has been recently renovated. We do hope that you return in the near future. Sincerely, Tom Lehnen, General Manager More

Saylorsburg
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 22, 2013

The location is great close to highway and good eating in area.room are comfortable. Really quit. Pool and fitness room is really nice for staying over long periods. Staff is very friendly and and helpful. This has been my first time traveling for work and holiday inn has made my stay very welcome if I travel for work again I'll... More

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Thomas L, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Seth H, Thank you for the positive review of our hotel. We are very pleased that you enjoyed our convenient breakfast and that the staff exceeded your service expectations. We hope to see you again soon. Sincerely, Tom Lehnen, General Manager More

Toronto, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 20, 2013

I stayed here for 3 nights for a business trip 2 weeks ago. My first impression was that the hotel exterior, lobby, and hallways looked very worn and outdated. However, when I got into my room, I was pleasantly surprised to find it had been renovated. So I enjoyed my room for the first 2 nights none the wiser. BUT... More

Was this review helpful? Yes 5
Thomas L, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear pkpk85, We are indeed very sorry and disappointed to read about the terrible experience that you had during your stay with us. We take extreme precaution to inspect and properly address any room that may have presence of an insect. Although we did not find any additional insect issues with this room after our inspection, we did call in... More

DuBois, Pennsylvania
Top Contributor
102 reviews 102 reviews
34 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 10, 2013

Traveling as much as I do for work, I really appreciate a great hotel. I want to feel "at home" when I am away for as many as 3-4 days at a time. I have to say I didn't feel that way here. I have come to think the Holiday Inn Express chain is typically always a step down from... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear pam15801, Thank you for your review. It is regrettable you were not satisfied with the service you received. We would greatly appreciate further information in order that we can investigate further. We have sent you a private message to obtain additional details about your experience. Regards, Brenda Johnson Case Manager IHGCare More

Nashville, Tennessee
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 3, 2013

Every associate we had inter action with went out of their way to ensure we had a great stay. We arrived late night and the night auditor was friendly and processed us right into our room. We had a lost bag from the airlines and the Front Desk Team was on the watch as we had medicine in our luggage,... More

Was this review helpful? Yes 4
Thomas L, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear larrywelch613, Thank you for choosing the Holiday Inn Express Boston-Brockton for your recent visit to the area. We are very pleased to see that you enjoyed the accommodations and that our friendly staff helped to make your stay a memorable one. We are so pleased that you enjoyed and appreciated the Salt Water pool. It is truly amazing how... More

Lenox, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 22, 2013

This hotel was one of the best I have ever experienced, (including more expensive hotels). The room was comfortable, quiet and convenient. The bed was super comfortable and I got a great night's sleep. TV and internet service was excellent. Fitness center was above average for a hotel and the swimming pool was the perfect temperature, with the sunlight coming... More

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Thomas L, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear Yogapaint, We would like to thank you for such a fantastic review of your stay at the Holiday Inn Express Boston-Brockton! Its great to know that you appreciated the quiet and convenient location, comfy bed, excellent internet/tv, above average pool/fitness room and the comprehensive breakfast! We hope that you will return in the near future and I would ask... More

Melbourne, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 10, 2013 via mobile

A+ couldn't fault the place. Loved the warm cookies on arrival. Room was very clean and comfortable. Breakfast was one of the best I've had in my 6 months driving around the USA, first place to give pancakes. Was really happy with my stay.

Was this review helpful? Yes 5
Thomas L, General Manager at Holiday Inn Express Boston South - Brockton, responded to this review

Dear megantravels_13, What a great review! Wow and thank you! We are very happy that you enjoyed Holiday Inn Express Boston-Brockton and would love to have you to stay in our home again! Glad to see that you enjoyed our food offerings so much. We have quite a value going for us and really appreciate your business. Please do contact... More

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Additional Information about Holiday Inn Express Boston South - Brockton

Address: 405 Westgate Drive, Brockton, MA 02301
Phone Number:
Location: United States > Massachusetts > Brockton
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Brockton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Boston South - Brockton 3*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel Boston-Brockton has just completed a $1.5 million renovation. The renovation included a complete overhaul of the guestrooms, public areas, exterior facade and landscaping. Additionally, new management has been assigned to improve overall guest satisfaction. Situated at the entrance of the Westgate Mall, the hotel is immediately adjacent to Route 24 and Route 27. Thehotel's proximity to major routes and its location in a vigorously recovering market make it a prime destination for visitors." ... more   less 
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