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All 7 Brockton hotels

Residence Inn Boston Brockton

3.0 of 5 Hotel   |   124 Liberty Street, Brockton, MA 02301
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Ranked #2 of 7 Hotels in Brockton
A recent review
3 of 5 stars reviewed 2 weeks ago
JAMM0219 Reading, Pennsylvania
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76 reviews from our community

Traveler rating
    27
    36
    7
    0
    6
See reviews for
27
12
7
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Reading, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel on a visit to nearby Stonehill University. Helpful staff, nice breakfast. Very close to college campus. Some issues if you are picky...fitness room water tray was disgusting , rooms are not sound proof( u can hear showers, toilets, elevator bell) , room furniture was a little worn. Overall however it was satisfactory .

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for commenting on our staff and breakfast. I followed up with appropiate department regarding the fitness room. We certainly appreciate your feedback as we are always looking for better ways to service our guests. More

Baltimore, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel a lot, and stay at a lot of Marriott properties. Through the years, this is the best managed Marriott hotel I have ever seen. The front desk is ALWAYS fast and polite. The rooms are ALWAYS neat and clean. The service is ALWAYS spot on.

Was this review helpful? Yes 1
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for your kind words, I will pass your comments on all associates. We certainly appreciate your loyalty and your committment to the Marriott brand. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 17, 2014

My family and I enjoyed our stay at this hotel. Staff is friendly, rooms are clean, and location is key. Close to everything, including a great Mexican restaurant and daddy dairy ice cream. Pool is clean, and food was decent. Would recommend this hotel. :-)

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for sharing your experience with us, I will pass these comments on to the entire staff. Hope you visit us again in the near future. More

Fredericton, Canada
2 reviews
5 of 5 stars Reviewed August 12, 2014

My family really liked our stay and would recommend and stay at this hotel again. The complimentary breakfast, customer service and clean and inviting room was fantastic! I have been recommending this place to others since our arrival back home.

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

first, thank you for taking the time to comment on our features, amenities and service. I am very happy you and your family enjoyed your recent stay. We hope to see you back in the near future. More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed August 8, 2014

My wedding guests and I stayed here when I was married in Easton. The staff were amazingly helpful and friendly and went out of their way to make the stay a success for my guests and I. The only negative I had was the quality of the dinners, but the beer on tap and complimentary wine was a nice plus.... More

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for all your kind comments regarding the staff. I will make sure to pass your comments to all associates. I also appreciate your comments regarding our evening social, we're always striving to improve customer stays and your feedback is very important. More

Connecticut
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2014

The room was very clean, but smelled suspiciously of an overpowering air freshner, as if some bad odor was being masked. Thankfully, the odor dissapated once the fan was left on constantly. The air conditioning units close to the window were quite loud; I thought I was near the airport or train every time one turned on. I avoided the... More

Was this review helpful? Yes 2
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

First, thank you for taking the time to bring these issues you encountered during your recent stay to my attention. We appreciate and take very seriously the feedback and information that we receive from our guests. With that said, I am deeply disappointed that your stay was an unpleasant one. I want to let you know that issues such as... More

Westerville, Ohio, Usa
Top Contributor
66 reviews 66 reviews
34 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 16, 2014

The residence Inn by Marriott is a wonderful apartment with all the amenities. The kitchen was very clean with full size appliances like the refrigerator, stove microwave and dish washer. I was there on business and I was in and out very quickly. I did not have the opportunity to take advantage of all the extras.

Was this review helpful? Yes 1
Michael M, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Dear Harvey, Thank you for the wonderful review on our hotel! I am pleased to hear you were satisfied with our accommodations and amenities. I am also happy that you shared the fact our location is so closed to Stone Hill. I am glad you enjoyed your stay, and we all look forward to your next stay when you are... More

Concord, New Hampshire
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 15, 2014

We stayed at the residence inn after a family event. There were a few hiccups while we stayed but overall it was a good stay. The pool was open, breakfast was good and the rooms were clean and the ac cold. The front desk was able to fix any problems we had.

Was this review helpful? Yes 1
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

First, we appreciate your feedback and value your opinion. I apologize for your inconvenience during your recent stay. However, I am glad we were able to address your concerns and look forward to your return if you're ever back in the area. More

Charlotte, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 5, 2014

Very expensive for what you get. Both bedrooms had only one bed in them. The sleeper sofa took up the entire living area when folded out, but we couldn't even use ours because it was broken and the mattress was seriously about 2 inches thick and collapsed in the middle. This was not the family friendly hotel room I dreamed... More

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Michael M, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Dear Lisatravels4608, Thank you for the review regarding your recent stay. I do apologize for not meeting your expectations. I wish you would have reported the bedding situation to the Front Desk, so that we could have gotten you another mattress, or a roll-a-way bed. I will have my housekeeping department go through each room and test our sleeper sofa... More

York Beach, Maine
Top Contributor
151 reviews 151 reviews
48 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed June 30, 2014

I stayed at this hotel for one night.The bed was comfortable.The room was clean.When I arrived at my room an employee was meticulously working to get a stain out of the carpet.He was successful.This is probably an older facility but well cared for. I was impressed that at the evening meal the manager went around to see if everyone found... More

Was this review helpful? Yes
ResidenceInnBrockton, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Dear Mainelytravel, Thank you for posting a review about our property on Tripadvisor! We are very pleased in hearing that your room was clean and comfortable. We take great pride in making sure our hotel is clean and welcoming! I am also glad to hear you took advantage of our Manager's Evening Reception! I glad once again everything was to... More

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Additional Information about Residence Inn Boston Brockton

Address: 124 Liberty Street, Brockton, MA 02301
Location: United States > Massachusetts > Brockton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Brockton 3*
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Also Known As:
Residence Inn Boston Brockton Hotel Brockton
Brockton Residence Inn
Residence Inn Brockton

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