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Residence Inn Boston Brockton

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124 Liberty Street, Brockton, MA 02301
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Residence Inn Boston Brockton
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Residence Inn Boston Brockton
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Haven, Connecticut
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I'll admit that after reading some mixed reviews of this hotel being in a nasty area, I was a bit hesitant; however, we decided to go & was glad we did!! The place is very clean & in a very safe area! Staff was great! We loved the 2-bedroom suite that we had. Plenty of room to spread out &... More 

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Pittsfield
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

How disappointing that the breakfast was so poor. The "hot" beverages were in carafes that did not keep them hot. The scrambled eggs were room temperature and inedible. How difficult is it to serve a good breakfast? The room accommodations were very good and the personnel were professional and personable.

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lima
Level Contributor
440 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The Residence Inn was very convenient to our weekend plans with family. The room was clean and had all the expected amenities except no luggage racks. When we called the front desk we were told the hotel did not have them. Really?? The pillows on the bed were unbelievably thin. Our room on the 4th floor faced the 28 highway... More 

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Sket101, Thank you for taking the time to share your thoughts regarding your most recent stay at out hotel. While I am very pleased to hear that our hotel was most convenient for your travels to the Brockton area, I am sorry to hear that we missed several opportunities to deliver a memorable stay. Our eggs are always supposed... More 

North Haven
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently returned from a Great Stay at the Residence Inn Boston Brockton and were very happy with our choice. We had a two bedroom Handicap Suite with a roll in shower, that was completely spotless. Our Maid couldn't have been more wonderful, she kept everything clean and spotless. The front desk is right on target and are very helpful,... More 

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear chemoangel, Thank you so much for sharing your feedback regarding your experience at our hotel. We are very pleased to hear that each and every aspect of your hotel stay was satisfactory, even how we responded to the power outage experienced on our street that weekend. Additionally, thank you for the kind sentiments regarding your interaction with our team... More 

Buffalo, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay in June was pleasant and the staff, especially the dining room area, were very nice. Older buildings and rooms were comfortable. Do not plan on walking around the area as a wrong turn will put you in an adjacent neighborhood which is not safe.

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Bill L, Thank you for sharing your feedback regarding your most recent visit to our hotel. We are pleased to hear that you enjoyed your interaction with our team, as well as the amenities in your suite. Should your travels return you to Brockton, we would love to have your stay with us again! Sincerely, Nick Hazel General Manager More 

Westerville, Ohio, Usa
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are looking for that small college town surroundings with and a wonderful hotel accommodations then you can find it at the Residence Inn in Brockton. Stone Hill College is right up the street and you are only 25 minutes from the big city of Boston. They serve a wonderful breakfast in the morning and a happy hour with... More 

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Harvey A, Thank you for taking the time to share your most recent experience at our hotel. I am very pleased that you were satisfied with both the location and amenities of our hotel, as well as the service which you received from our team. We will share your feedback with the team to continue to inspire outstanding service.... More 

New York City, New York
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We decided to visit friends in Brockton and Bridgewater on our way to the Cape. We chose the Residence Inn in Brockton because it was between both of our friends. We had a bad check in and we checked in after 10 pm with small children and received a noise complaint. I was very disgusted but the next morning we... More 

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Glowee, Thank you very much for sharing your most recent experience at our hotel. I am very sorry to hear about your check-in experience, and will most definitely share your feedback with the appropriate hotel team to ensure that we are consistently delivering outstanding customer service. However; I am very pleased to hear that your experiences with the breakfast... More 

Little Silver, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015 via mobile

A nice hotel in Brockton. A little off the beaten path but a very clean establishment with very courteous staff. I was visiting my College for a reunion and this was one of the recommended hotels. It was a great choice.

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Golfbills, Thank you for taking the time to leave a review of our hotel. I am glad to hear that we were able to help you relax during your reunion visit to your College, and that you enjoyed our clean establishment and courteous staff. I will certainly share your sentiments with the team, and we hope to see you... More 

Atlanta, Georgia
Level Contributor
97 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed June 19, 2015

Look, let's be honest. Let's get real. Residence inn is just a few steps away from greatness at all times. The bed could be just a little nicer. The sheets could be a little fresher, thicker. Maybe the towels are thread worn. Peeling walls and dim lights. That crappy hotel smell. This one was just like that, but a bit... More 

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Albert L, Thank you for sharing your feedback regarding your most recent visit to our hotel! I am pleased to hear that you had a great stay, and that you felt our hotel was better than your typical hotel experience. I will certainly share your feedback with the team, and we hope to see you again should your travels... More 

Williamsburg, Virginia
Level Contributor
183 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed June 12, 2015

We travel a lot and this is your typical Residence Inn. Price is good for the space. Rooms are comfy and everything seems in good repair. Everything was replenished daily. Workout room was decent sized and clean. Some of the front desk folks went out of their way to help you. A couple of the other girls were clueless. The... More 

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Sunnysal, Thank you very much for taking the time to leave feedback regarding your most recent stay at our hotel. I am glad to hear that you felt that the room was comfy and in good repair, and even the note about how you appreciated the fitness center. I will certainly follow up with the front office team to... More 

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