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Residence Inn Boston Brockton

3.0 of 5 124 Liberty Street, Brockton, MA 02301
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Residence Inn Boston Brockton
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Residence Inn Boston Brockton
Residence Inn Boston Brockton
Residence Inn Boston Brockton
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84 reviews from our community

Traveler rating
    31
    37
    9
    1
    6
See reviews for
27
13
8
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Center Ossipee, New Hampshire
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I always enjoy the Marriott properties when I travel. The rooms are always clean and the staff is friendly and welcoming - from the front desk to housekeeping. The meals on three Weekday nights and the breakfast with many options help to make a stay more economical. We accidentally left an item behind and it only took a phone call... More 

Was this review helpful? Yes
Roger C, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you so much for you positive comments I will share your thoughts with the entire staff and hope to see you again. More 

Toronto, Canada
Top Contributor
65 reviews 65 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a homey, lovely and serene place. Beautiful landscape, flowers and relaxing place. Excellent staff service and breakfast buffet. Immaculate lobby, breakfast area, pool, and room. Eco friendly and free wifi.

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Hi Terry, Thank you for taking the time to comment on our lovely hotel. We hope to see you again this year. More 

Rolling Meadows, Illinois
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2014

I made a last minute reservation here and Carlos was very helpful. The hotel is right next to the highway and I am a light sleeper and Carlos worked to get me the quietest room possible, as my first room was too loud. The dinner was good and the breakfast has many choices. Only small issue was the wireless internet,... More 

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for giving us the opportunity to accommodate you during your recent travel. I am glad to hear Carlos was able to meet all your needs. Hope you return in the near future. Your Residence Inn Family! More 

Raynham, Massachusetts
Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 9, 2014

I was set up here by my Insurance co. due to flooding caused by water pipes,,,,I am here for a week and a half ,so far.... My cat was able to come with me...(they even had tags for the door)stating 4 footed guest inside... The breakfasts have been great,,,,they vary some of the items....Mon.-Thurs .nite ,the put out food and... More 

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for taking the time to share your experience during your recent stay. I am pleased you and your cat enjoyed your stay. I will make sure to pass along your kind comments. I hope to see you again soon if you are ever back in the area and need a home away from home. More 

Perkasie, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 8, 2014

Been here with my husband for over a week now, and I am sorry to need to give this hotel such a poor rating. We expected more from Marriott. My husband is working in the area and bought me up here to stay with him. There are a few pros: Room is clean. Breakfast is offered. Dinner offerings are offered... More 

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for taking your time to share your comments and concerns regarding your recent stay with us. I certainly will pass on the comments to all staff members and strive to surpass your expectations next time you are in the area. I do hope you return to experience the pool which is now in perfect working condition. Warm Regards,... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 2, 2014

For some reason we were given the wheelchair accessible room, complete with very high toilet. The heating unit inside of the room is ridiculously loud. Enough so that earplugs are provided. For $139 I think its awful. The bathroom smells like the floor has been urinated on one too many times. The bed is comfy, the room is spacious, but... More 

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

I would first like to thank you for taking the time to bring these issues you had with your hotel stay to my attention. We truly appreciate and take seriously the feedback and information that we receive from our guests. With that said, I am deeply disappointed that your stay was an unpleasant one. I truly would like to apologize... More 

1 review
5 of 5 stars Reviewed October 20, 2014 via mobile

Our first time staying at Residence Inn....we loved it! We stayed in one of their studios, we were defiantly impressed. Our room was modern, clean and very comfortable. The staff upon checkin was so friendly and answered all of our questions. Once we reached our room, about five minutes later we received a call from the front desk. They asked... More 

Was this review helpful? Yes
Roger C, Manager at Residence Inn Boston Brockton, responded to this review

Thank you very much for your positive remarks regarding our hotel. I am very pleased that you were very happy with your stay and staff interaction. we do hope you stay with us again on your next trip to the area More 

Cortland, New York
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 19, 2014

Has been our go-to hotel when visiting family. Just checked out this am. Still clean. Still free breakfast. Nice staff but prices went way up in last 9 months and free wifi is pretty much laughable. Now have to pay $5 per day. Kind of like paying for tv ! Worked well for us for 2-3 night stays and the... More 

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Roger C, Manager at Residence Inn Boston Brockton, responded to this review

Thank you for choosing us to be your go to Hotel we do value your loyalty to us , we are working on getting the wifi upgraded sorry for any inconvience this may have caused you More 

Reading, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 7, 2014

Stayed in this hotel on a visit to nearby Stonehill University. Helpful staff, nice breakfast. Very close to college campus. Some issues if you are picky...fitness room water tray was disgusting , rooms are not sound proof( u can hear showers, toilets, elevator bell) , room furniture was a little worn. Overall however it was satisfactory .

Was this review helpful? Yes
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for commenting on our staff and breakfast. I followed up with appropiate department regarding the fitness room. We certainly appreciate your feedback as we are always looking for better ways to service our guests. More 

Baltimore, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 31, 2014

I travel a lot, and stay at a lot of Marriott properties. Through the years, this is the best managed Marriott hotel I have ever seen. The front desk is ALWAYS fast and polite. The rooms are ALWAYS neat and clean. The service is ALWAYS spot on.

Was this review helpful? Yes 1
ResidenceInnBrockton, General Manager at Residence Inn Boston Brockton, responded to this review

Thank you for your kind words, I will pass your comments on all associates. We certainly appreciate your loyalty and your committment to the Marriott brand. More 

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Additional Information about Residence Inn Boston Brockton

Address: 124 Liberty Street, Brockton, MA 02301
Location: United States > Massachusetts > Brockton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Brockton 3*
Number of rooms: 88
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Also Known As:
Residence Inn Boston Brockton Hotel Brockton
Brockton Residence Inn
Residence Inn Brockton

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