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Residence Inn Boston Brockton

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124 Liberty Street, Brockton, MA 02301
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Residence Inn Boston Brockton
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Residence Inn Boston Brockton
Residence Inn Boston Brockton
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96 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We decided to visit friends in Brockton and Bridgewater on our way to the Cape. We chose the Residence Inn in Brockton because it was between both of our friends. We had a bad check in and we checked in after 10 pm with small children and received a noise complaint. I was very disgusted but the next morning we... More 

Was this review helpful? Yes
Little Silver, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

A nice hotel in Brockton. A little off the beaten path but a very clean establishment with very courteous staff. I was visiting my College for a reunion and this was one of the recommended hotels. It was a great choice.

Was this review helpful? Yes
Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Golfbills, Thank you for taking the time to leave a review of our hotel. I am glad to hear that we were able to help you relax during your reunion visit to your College, and that you enjoyed our clean establishment and courteous staff. I will certainly share your sentiments with the team, and we hope to see you... More 

Atlanta, Georgia
Level Contributor
88 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Look, let's be honest. Let's get real. Residence inn is just a few steps away from greatness at all times. The bed could be just a little nicer. The sheets could be a little fresher, thicker. Maybe the towels are thread worn. Peeling walls and dim lights. That crappy hotel smell. This one was just like that, but a bit... More 

Was this review helpful? Yes
Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Albert L, Thank you for sharing your feedback regarding your most recent visit to our hotel! I am pleased to hear that you had a great stay, and that you felt our hotel was better than your typical hotel experience. I will certainly share your feedback with the team, and we hope to see you again should your travels... More 

Williamsburg, Virginia
Level Contributor
162 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We travel a lot and this is your typical Residence Inn. Price is good for the space. Rooms are comfy and everything seems in good repair. Everything was replenished daily. Workout room was decent sized and clean. Some of the front desk folks went out of their way to help you. A couple of the other girls were clueless. The... More 

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Sunnysal, Thank you very much for taking the time to leave feedback regarding your most recent stay at our hotel. I am glad to hear that you felt that the room was comfy and in good repair, and even the note about how you appreciated the fitness center. I will certainly follow up with the front office team to... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 8, 2015

The hotel is close to a few colleges and IKEA. A short drive from Boston and you can get away from the hustle and bustle of the city. Unfortunately, the hotel is right next to a highway so there is nonstop traffic noise. Also, this seemed to be an older property with less than ideal insulation/soundproofing in the walls. We... More 

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Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Bridget H, Thank you for sharing your feedback regarding your most recent visit to our hotel. I am pleased to hear that you felt our hotel was conveniently located within a short drive of the local area attractions you were visiting in the area. I am very sorry to hear that you experienced an unusually high level of noise... More 

1 review
5 of 5 stars Reviewed May 6, 2015

Stayed here for a month and I have never had a more pleasant stay. This place is extremely clean and the staff is absolutely awesome! They were attentive to all my needs and treated me with the utmost respect. Whenever I travel to this area I will be staying here. They offer free hot breakfast and have social gatherings in... More 

Was this review helpful? Yes
Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Gary V, Thank you so much for taking the time to share your feedback regarding your most recent visit to our hotel. I am very pleased to hear that your stay was awesome, and that you were able to enjoy all that we had to offer, from clean rooms and exceptional service to our free hot breakfast and complimentary... More 

Carle Place, New York, United States
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 17, 2015

I read the reviews of this Residence Inn before I booked, so I my expectations were set in advance. This was very close to Stonehill, which we were visiting, and they offered a special rate for Stonehill guests. The net result is that I took a calculated risk. In my opinion, the service is very good, the amenities were very... More 

Was this review helpful? Yes 1
Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Ken N, Thank you for sharing your thoughts regarding your most recent visit to our hotel. I am very sorry to hear that your stay was a bit noisy. Hopefully you’ll give us another try, and if you do, please give us an opportunity to locate you in another part of the building. Also, I can assure you the... More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

My son and I went to Boston on his spring break and stayed at this Residence Inn. The rooms were all very clean, everyone who worked there went out of their way to help us - whether for directions on how to get to the "T" station or for a good local seafood place for dinner. Also, the breakfast buffet... More 

Was this review helpful? Yes 1
Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear Lorrie M, Thank you for your feedback regarding your recent experience at our hotel! I am very pleased that your overall experience was positive and your interaction with our team was exceptional. I am also happy to hear that our hotel enabled you to have a positive reflection on your most recent visit to Boston, and we hope to... More 

Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 20, 2015

We began our one-night stay by requesting a room change to a quieter area of the hotel, and after a short wait, were accommodated. Our room was clean, quiet, well-appointed, and had an abundance of towels. A special evening offering (and very welcoming and a treat for guests) was a meal of chicken salad sandwiches, fries, salad, chips, dessert, and... More 

Was this review helpful? Yes 1
Nick H, General Manager at Residence Inn Boston Brockton, responded to this review

Dear P C, Thank you for taking the time to comment on your most recent experience at our hotel. I am sorry to hear that you needed to change rooms upon arrival, but am very pleased to hear that your overall experience was positive and that you enjoyed our breakfast and evening reception. I will certainly share your comments with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 5, 2015 via mobile

I recently stayed at the hotel for a wedding nearby. The staff was very friendly and knowledgeable. We were able to check in early to get ready and the staff was able to provide us with all necessary information to get to the wedding venue. The hotel rooms were very clean and beds were comfortable. We also used the pull... More 

Was this review helpful? Yes 1
Roger C, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Dear Traveler Thank you very much for your comments regarding your recent stay. We here at the Residence Inn pride ourselves on customer service. We do hope you and your family returns to the Residence Inn More 

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