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Candlewood Suites - Boston Braintree

2.0 of 5 235 Wood Road, Braintree, MA 02184
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Candlewood Suites - Boston Braintree
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Candlewood Suites - Boston Braintree
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158 reviews from our community

Traveler rating
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    18
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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MORENO VALLEY
Top Contributor
367 reviews 367 reviews
182 hotel reviews
190 helpful votes 190 helpful votes
3 of 5 stars Reviewed 1 week ago

Candlewood Suites has become my favorite chain. I love the full kitchen, free laundry and always nice gym. But this one didn't meet the normal standards. When I checked in I asked for a top floor room. I was told there was none of my rooms on the top floor and so I stayed on the third. That night was... More 

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NCal
Top Contributor
62 reviews 62 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I needed to stay 2 nights in Braintree. Decided to try Candlewood as price seemed very reasonable (especially compared to the nearby Holiday Inn Express and Hampton Inn) . The facility is more geared for a longer stay but perfectly okay also for a couple of nights. Room was clean and bed comfortable but showing a little wear and tear.... More 

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked the place; the rooms were neat and clean and had a good amount of space. The surrounding environment is quiet too, so makes for a nice place to stay. Staff was also nice and friendly. I would go there again.

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Boston
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We live in the general area and needed a place to stay for one night while work was being done to our heater. We didn't want to spend much, but didn't notice that this was much cheaper than others in the area. Figured it was ok. To save $20 we made a revs. We checked-in. Upon seeing the room, I... More 

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IHGCare, Guest Relations Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear ANCTravel27, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry our hotel fell below your expectations. We take comments such as these very seriously and would like to follow up with you.... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I just realised I never left a review via here..so Now I will :) Thankyou CWS Braintree for a great week in your lovely accomadations. This was my hubby and my 1st trip overseas and we were so glad that Boston was one of the places we wanted to visit. Service and rooms were A+...love the honour system in the... More 

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Long Island
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2014

This was good for what we were looking, we stayed there for one night the staff was nice and friendly, my boyfriend and I got there around 1pm and the room was ready at that time so they let us check in before the usual Check in time which is good with no additional $$, the rooms are clean and... More 

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Fairfax Station
Top Contributor
69 reviews 69 reviews
11 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed November 16, 2014 via mobile

Yuck. The rooms are actually ok. I like the layout. But the whole place needs a major facelift. The rugs are awful. My room had hints of smoke. There's a reason why this place is cheaper than the rest. It is really a dive.

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IHGCare, Guest Relations Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear Wil_from_Va, Thank you for taking the time to review our property. It's nice to hear that you liked our room and the layout. Our hotel is very proud of its level of service, cleanliness and quality of product. I am sorry that we fell short of your expectations notably with the condition of rugs and unpleasant smelt of smoke.... More 

Abbotsford, British Columbia, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 12, 2014

We stayed at the hotel when we arrived in Boston on Oct.6/14. We left without incident the next morning. After our travels we had booked to stay again on the 20th as we were flying out of Boston the following morning. When we arrived on the 20th I asked the front desk for a 4:00 AM wake up call because... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear Margaret R, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your... More 

Top Contributor
66 reviews 66 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

We drove here straight from Boston airport as a first night base before heading into Quincy. Heather on reception couldn't have done enough for us and she helped us with takeaway menus and local information. The hotel facilities were good, a big room with kitchen included and suitable for staying much longer than the one night we were. The store... More 

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California
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 21, 2014

My husband and I stayed at Candlewood for a night in early September. We had a large, clean room with kitchenette. The bed was super comfortable... something we always appreciate. The shower was super and very clean. We picked this hotel because we didn't want to be in downtown Boston, yet we wanted to be close. This was the perfect... More 

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Additional Information about Candlewood Suites - Boston Braintree

Address: 235 Wood Road, Braintree, MA 02184
Phone Number:
Location: United States > Massachusetts > Braintree
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Boston Braintree 2*
Number of rooms: 133
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Also Known As:
Candlewood Suites - Boston Braintree Hotel Braintree
Candlewood Suites Braintree
Candlewood Braintree
Braintree Candlewood Suites

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