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All 6 Braintree hotels

Candlewood Suites - Boston Braintree

2.0 of 5 Hotel   |   235 Wood Road, Braintree, MA 02184
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Candlewood Suites - Boston Braintree

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Ranked #5 of 6 hotels in Braintree
A recent review
3 of 5 stars reviewed 1 week ago
RevSimon Mount Vernon, New York
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115 people have reviewed this hotel

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    14
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Mashpee, Massachusetts
1 review
1 of 5 stars Reviewed 5 days ago NEW

I made my reservation on March 17th for Friday, April 11th. The Reservation was for "1Q bed suite with sofa bed, non smoking." I called that day of to confirm my reservation and to informI would be checking in after 9pm and to confirm my room set up. All was set, so I was told.Upon arrival, I was greeted by... More

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Mount Vernon, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel in early April while attending the Pax East convention at the Boston Convention and Exhibition Center. The hotels in Boston were way too expensive. This hotel provided a close and affordable alternative. I was very concerned about the negative reviews and even considered canceling my reservation. But since everything else was more expensive I decided... More

Was this review helpful? Yes 1
Queens Ny
Top Contributor
73 reviews 73 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

saw some of the negative reviews but as a travel agent and ihg rewards member gave it a try....room was very nice and also doing well sold....no problem with internet and found staff very friendly and helpful with directions etc.....i would say they did rather well on this visit and would recommend to others....this brand does not provide breakfast and... More

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Boston, Massachusetts
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

This old beaten up hotels staff treats paying customers like they are infringing on their time and bothering them. I know this is budget hotel, but I don't expect an attitude when asking for a hair dryer in a room where one was missing. The furniture is broken and beaten up. The whole place smells like smoke. Additionally we were... More

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IHGCare, Guest Relations Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear Wandersu2, Thank you for taking the time to share your comments online. It is unfortunate that this visit was a disappointment. We have sent you a private message to discuss. Sincerely, Pam G Case Manager IHGCare More

1 review
1 of 5 stars Reviewed March 14, 2014

I see that the hotel's manager promised many commenters here to improve their services. However, nothing really changes. First thing first, the service was horrible, rude, and slow. They didn't really care about giving customers decent service. They treated us like we asked for a free shelter. Plus, they also take your additional $100 from your bank account as an... More

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IHGCare, Guest Relations Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear Gale L, Thank you for taking the time to review our property. I am very disappointed to hear about your overall experience during your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product. It is truly regrettable that there were certain aspects of your visit that did not meet... More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2014

I DID NOT stay here. For my business, I need access to actual fast internet, not the dial-up speeds that most hotels offer. I called ahead of time during non-peak hours to request the front desk to request them to simply do a speed test on speedtest.net. They refused, with rude assertions of how my request was absolutely impossible. I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear Justin J, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More

Venice, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 12, 2014

staff was friendly and cupboard was very nice place to pick up a late snack. I found a nice pizza restaurant a short walk from the lobby the staff was kind enough to print my boarding pass as I didn't have my lap top with me. the room was clean and the bed comfortable. The only problem they couldn't fix... More

Was this review helpful? Yes 1
Colebrook, New Hampshire
Top Contributor
349 reviews 349 reviews
171 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed February 9, 2014

If you're looking for a nice extended stay hotel with kitchen and cooking facilities this is a great option! For a few days business trip; not so much... They offer free laundry which is great if you need it... There is a F1 car race restaurant nearby to eat something if you don't want to cook... My experience was ok... More

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IHGCare, Guest Relations Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear benoitleblanc, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the cleanliness of the room accommodations you had. Please allow us to apologize for the service you received and the challenges you had with our Internet did not live up to your expectations. We work very hard to ensure our... More

Abuja, Nigeria
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed January 8, 2014

My experience at this hotel was fantastic, although way away from town but the 7days train pass for $18 saved me a lot on transportation. very serene and clean environment with friendly staff ready to help.

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North Brunswick, New Jersey
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 21, 2013

This is my 3 rd visit to the Boston area in 3 months. My first stay at the Candlewood , as it was only a 1 ngt last minute booking. Upon arrival we drove into parking lot and it was not plowed and salted properly, lots of ice and snow. I had a 21 mos old and my parents with... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear Jgal0, Thank you for staying with us and leaving a review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals... More

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Additional Information about Candlewood Suites - Boston Braintree

Also Known As:
Candlewood Suites - Boston Braintree Hotel
Candlewood Suites - Boston Braintree Hotel Braintree
Candlewood Suites Braintree
Candlewood Braintree
Braintree Candlewood
Braintree Candlewood Suites
Candlewood Suites Boston Braintree
Address: 235 Wood Road, Braintree, MA 02184
Phone Number:
Location: United States > Massachusetts > Braintree
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Braintree
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites - Boston Braintree 2*
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection.The Candlewood Suites Boston-Braintree Hotel is conveniently located just off of Route 93 in the Quincy/Braintree area and just minutes from Public Transportation, Boston's Logan Airport, Boston Convention and Exhibition Center and Downtown Boston. We are an all-suites property, with both Studio and One-Bedroom Suites . Each spacious suite has a full kitchen complete with microwave and full-size refrigerator. Work efficiently at your oversized executive desk with free high speed Internet access and two separate phone lines - check e-mail and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the DVD/VCR Player. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Candlewood Suites is close to Boston area attractions such as Fenway Park, the Freedom Trail, the USS Constitution, Boston Common, Harvard, MIT, Curry College and Faneuil Hall. Patriots football, Red Sox baseball, Celtics basketball, Bruins hockey and Revolution soccer are a quick ride away. The Candlewood Suites Boston-Braintree Hotel is also a short drive to Quincy, Plymouth, Cape Cod, Providence, Newport, Salem, Wrentham Outletsand many other places. ... more   less 
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