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Candlewood Suites - Boston Braintree

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235 Wood Road, Braintree, MA 02184
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Candlewood Suites - Boston Braintree
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199 Reviews from our TripAdvisor Community

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Nashville, TN USA
Level Contributor
313 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was ok. Mostly caters to longer stays. Guests seems to be workers in town for projects. Parking was tight. Lobby was a blah and I had sense of security focused and although I liked the staff, it was weird to see the reception people folding sheets within view of the reception desk. I had problems with nearby room... More 

Helpful?
Thank pine129
2 reviews
5 of 5 stars Reviewed 1 week ago

I had to relocate to the Boston area for work and was in need of a temporary home while until I found something more permanent. The sales staff was extremely helpful in accommodating me and finding the right room while making sure my reservation was in a price range that worked for me. She went above and beyond to make... More 

Helpful?
Thank Christen A
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Christen, It was a pleasure hosting you, and I'm so glad to hear that you felt comfortable and content throughout the duration of your long-term stay in the Boston area. It sounds like you were able to take advantage of all our amenities and features. Thank you for your positive feedback, and we look forward to continuing our great service... More 

Halifax, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 7, 2016

My wife and I spent two nights at Candlewood suites Braintree during the Outdoor Classic. We found the place very clean, easy to get to and all at a very reasonable price. We would definately return and recommend it.

Helpful?
Thank BuzzyB_13
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear BuzzyB_13, We are glad you could join us for an exciting time of the year, and that you found every aspect of your stay enjoyable (including the hockey game, if you are a Canadiens fan). We would love for you to spread the word, and hope to see you back again sometime soon. Thank you, and happy New Year! More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 7, 2015 via mobile

Comfortable, relaxing, clean, convenient, dog-friendly. The cleanliness and upkeep of this hotel were its most salient qualities. The bed and sheets were clean and comfortable. The kitchen was understocked the weekend we visited, and there was no shampoo in the bathroom, but I had my own supplies, so it didn't matter. I was very happy with the dog walking area.... More 

Helpful?
Thank petlove
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear petlove, We love pets, too, and are glad that our hotel was able to comfortably accommodate yourself and your furry friend! Cleanliness and service are the biggest factors in guest experience, and I'm happy to hear that we were able to deliver on both categories. I apologize that your suite was missing a few items, but we always have... More 

Normal, IL
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed November 4, 2015

There is nothing really wrong with this hotel, but there was just something about it that was not very appealing to me. It appeared to have undergone a renovation, but some elements of the place still seemed dated and tired. Front desk staff was very nice, and when I arrived they were dealing with a guest who had returned twice... More 

Helpful?
Thank RobBN
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear RobBN, Thank you for your sincere review of our property. We're glad that you had the opportunity to come stay with us! We do realize that we are an extended-stay property and cater more towards the long-term guest, with our selection of amenities and services. We do provide more value and a home-like feel for our short-term guests, but... More 

Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 27, 2015

Except for some unplanned road maintenance at the exit from freeway, we found the hotel very easily at 1am. The desk clerk was very slow at check in, but no issues getting checked in and to our room. The next morning we were trying to get online to buy Boston tour tickets and could not get online from our room... More 

Helpful?
Thank Susan H
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear Susan H, We're glad you loved the location and the room! Thank you for the all of the feedback. I apologize for the difficulties you had getting online at our property. We did purchase a wifi adapter for our public computer, and are getting an Internet upgrade at the end of this year. We will gladly welcome you back... More 

Reinach, Switzerland
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 27, 2015

Didn’t take long from Boston’s Logan International Airport, late on Friday evening, about 20 minutes in fact. However the GPS too me to the highway from which there is no direct exit to the hotel so I had to go around the block. Slightly annoying but not really a problem. Some better directions for GPS please. First reactions: Corridor (floor... More 

Helpful?
Thank Frank M
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear FrankMoffatt, I love that you pointed out our value in the Boston market, as that's what we are built on. I can tell by your review that you have an exceptional eye for detail in your travels, and we appreciate your business and honest feedback. Also, I do see that you mentioned Burlington Mall. Our sister property is located... More 

Massachusetts
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 17, 2015

Stayed here one night and it was conveniently located....between the Presidents Golf Course (where my husband competed in a tournament) and the Rockland Golf Course where we attended a wedding/reception. The bed, although small (Queen?) was very comfortable with fresh sheets and pillowcases. AC is too noisy. The room size overall is good with a kitchenette that's stocked with the... More 

Helpful?
Thank Lovena H
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear Lovena H, We're glad you had a comfortable stay with Candlewood Suites, in that it was conveniently located for you and provided all of the basic amenities you needed. We consistently use guest reviews to improve our service and facilities, and I am glad you touched point on the AC unit as we are in the process of replacing... More 

MANNHEIM
Level Contributor
149 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed October 15, 2015

Finding an acceptable rate in and around Boston is like looking for a needle in a haystack. Candlewood Suites in Braintree was a solution. While not cheap it was worth the money. To call the rooms Suites is a bit of grandiose, because the only suity difference is the kitchentop with everything you need, but it is built within the... More 

Helpful?
Thank VolkerS2
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear VolkerS2, Thank you for your review of our property. The Candlewood Suites brand is built on value, and I know the woes of finding a reasonable rate in the Greater Boston area. I'm pleased to hear that you found the rooms and amenities to your liking, and we will be sure to put our best smiles forward the next... More 

Columbus, Ohio
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 11, 2015

This is a nice hotel with Kitchen and decent Bed. I stayed overnight on 10/2 and my stay was very pleasant. Kelly checked me in and she was super nice! The Hotel was quiet and I liked it very much. Highly recommend.

Helpful?
Thank BalajiArunagiry
Evan W, General Manager at Candlewood Suites - Boston Braintree, responded to this review

Dear BalajiArunagiry, Thank you kindly for your recommendation and favorable review of our property! I'm glad that you found everything to your liking and that Kelly helped to make your stay a great one. We hope that you look us up again for your next trip to Boston. More 

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