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Hyatt Place Boston/Braintree

3.0 of 5 50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
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Certificate of Excellence 2014
Hyatt Place Boston/Braintree
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Hyatt Place Boston/Braintree
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238 reviews from our community

Traveler rating
    105
    88
    31
    10
    4
See reviews for
74
49
9
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
Top Contributor
56 reviews 56 reviews
47 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 1 week ago

Frequently staying in "luxury hotels", I enjoyed this place more than many of the 5* ones. Rooms are nice, cozy, clean and have all the basics at least for a tourist, though dare say would be good enough for a business traveler too. The highlight is the service - staff is very professional and friendly. Excellent breakfast is another big... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

It's great to hear the awesome review! I'm glad you mentioned our excellent location and comparison to other Boston hotels. We're just a train stop away from downtown! I hope to see you again soon in your travels. More 

Jupiter, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was courteous and and extremely helpful. Hotel Shuttle driver, Chris, went out of his way to assure that I made it to the movies on time and was there waiting to taxi me back to the Hyatt without me having to call first! Excellent customer service, lovely hotel, and a very nice breakfast! Thank you. Kim, from South Florida.

Was this review helpful? Yes
Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the great review! Chris is an extremely valuable employee and I'll be sure to pass along the kinds words to him and the team. More 

Agassiz, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Overall we couldn't have expected anything more. This was a beautiful hotel in a great location for our needs as we were visiting a family member in a hospital within minutes of the hotel. The staff was friendly, breakfast was awesome and the room was very clean with a great layout.

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the outstanding review! I'll be sure to share the great words with out entire team. More 

Boston
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed in this hotel for New Years. Check-In was quick and easy even though the lobby was packed with a wedding party that was going on. The hallways look a bit dated as far as the Decor but they were clean. Both rooms had a pleasant scent upon entering and everything was neat and tidy. I... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the great feedback. Please know we are always looking for ways to improve our site and your feedback will be instrumental in us doing so. I hope to see you again soon. Happy New Years! More 

Los Angeles
Top Contributor
95 reviews 95 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in a few Hyatt properties, and have seen good(Ashburn VA), and awful(Someplace in NJ just outside of Philadelphia). This one is right up the middle. First the pros: The hotel itself is a replacement for the former Sheraton Tara(now if those walls could talk), so it is a newer building. That being said, the rooms were clean... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your honest feedback. Please know we take all feedback very seriously and are always striving to improve our facility to best accommodate everyone. It would be our pleasure to serve you again if you are in the area again! More 

Allentown PA
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 15, 2014

This will be the third (or forth) time we have stayed here. Large, clean quite rooms, convenient location off 93. The complimentary breakfast is very well done. The staff was extremely pleasant. The mall across the street offers a very wide array of stores and restaurants. Highly recommend!

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

It's great to hear feedback from a frequent guest! Thank you for your honesty and great recommendation! More 

Moore, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 3, 2014

My son and I stayed in this hotel from Nov 19-23 2014 for trip for my sons High school graduation trip and go to a New England Patriots game. The staff was SUPER from housekeeping ,kitchen staff, and thevFont desk staff was very helpful. The shuttle drivers David and Jim were both local guys and knew how to get you... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your kinds words regarding your recent stay with us. I will be sure to share the great feedback with all of our staff! More 

Wakefield, Rhode Island
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 21, 2014

I stayed here for business the night before a conference in Boston. Downtown hotels were $500 a night. Hyatt in Braintree was $150 AAA rate. SOLD. I ate across the street at Dave N Busters (part of a large mall), but the hotel is attached to Legal Seafoods, and there's a TGI Fridays in the same plaza that I could... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the positive review! I am sorry we do not offer NFL network, but I am glad to hear you were able to utilize our WiFi service in order to watch the game! More 

Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 19, 2014

Convenient location, good value for the price & plenty of free parking. Bed was comfortable but the sheets are not! The sheets are stiff, not soft. We didn't hear any noise in the hallway or any outside noise. Check in took awhile, which I'm still not sure why. It was after midnight so I was the only one checking in,... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for taking the time to give us a review. I do apologize that your check in process was any less than ideal. Thank you for mentioning all the great amenities nearby our hotel, they truly are a great asset to our establishment! More 

Florida
Top Contributor
51 reviews 51 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 6, 2014

It is across from a big mall and they do have a shuttle that takes you to the Boston train stations. Breakfast is garbage so find somewhere else to fuel the start of your day...luckily there are a few eateries in the area.

Was this review helpful? Yes
Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for mentioning our excellent location and proximity to many desirable amenities. I am sorry that our complimentary breakfast was not what you expected. Please be assured we take all feedback about our hotel very seriously and are always looking for new and exciting ways to improve our services and amenities offered. More 

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Additional Information about Hyatt Place Boston/Braintree

Address: 50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
Phone Number:
Location: United States > Massachusetts > Braintree
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Boston/Braintree 3*
Number of rooms: 204
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Also Known As:
Sheraton Braintree
Braintree Sheraton

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