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Hyatt Place Boston/Braintree

#2 of 6 Hotels in Braintree
Certificate of Excellence
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50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
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Hyatt Place Boston/Braintree
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    245 reviews from our community

    Traveler rating
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (47)
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    1 review
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed 6 days ago NEW

    Customer Service At its BEST! I love the staff at this hotel. They're very attentive, caring and work well together. I've stayed at many Hyatts and this one beats them all. P.S the location is great it's across the street from Braintree Mall and hotel provides transportation. There's a plaza behind the hotel with tons of restaurants. BOOK THIS!!

    Was this review helpful? Yes 2
    Gabon
    Senior Contributor
    23 reviews 23 reviews
    19 hotel reviews
    12 helpful votes 12 helpful votes
    4 of 5 stars Reviewed 1 week ago

    The hotel has probably one of the best staff. This hotel is convenient, the rooms were large enough, clean and comfortable with large TV set. My daughter who couldn't eat gluten, the receptionist went out of her way to find gluten free food and assure that my daughter's food doesn't touch anything that has gluten. We enjoyed the indoor pool... More 

    Was this review helpful? Yes 1
    Long Beach, New York
    Contributor
    12 reviews 12 reviews
    9 hotel reviews
    8 helpful votes 8 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Definitely an average 2 1/2 star place but rated 3. Nothing wrong with the place. Very convenient to I 95 and I 93. Clean. Exceptionally polite staff. Walk to Starbucks and other conveniences. Fairly priced. Wifi spotty.

    Was this review helpful? Yes 1
    1 review
    4 of 5 stars Reviewed 3 weeks ago

    Very convenient, clean, friendly staff! Kids enjoyed the pool both days. everything you need or forgot to make our stay enjoyable. Free WiFi indoor pool gym large tv restaurant hot breakfast noon check out. Mini vacation!

    Was this review helpful? Yes
    Oxford, Connecticut
    Senior Reviewer
    6 reviews 6 reviews
    3 hotel reviews
    9 helpful votes 9 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    This hotel is right near everything and you can walk to restaurants. It also has a bar that is open late and you can also order food late. The rooms are so quiet and the beds are very comfortable. The rooms also have a large screen television. The staff at this hotel are wonderful and gave us a card with... More 

    Was this review helpful? Yes 4
    New York City, New York
    Senior Reviewer
    6 reviews 6 reviews
    2 helpful votes 2 helpful votes
    4 of 5 stars Reviewed 4 weeks ago via mobile

    Conveniently located with easy highway access. A mall across the street, and a Legal Seafood adjacent to the hotel. The staff was very efficient, accommodating. We needed an extra room after we arrived and were able to one for the same great rate, Thanks front desk! The rooms were large, clean and comfortable. We liked the walk-in showers. Will be... More 

    Was this review helpful? Yes
    Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

    Thank you for mentioning our great location and excellent staff! I hope to see you again soon. More 

    Scituate, Massachusetts
    1 review
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed 5 weeks ago

    I just returned from a two night stay with my three children. We needed to evacuate our home due to the Juno Storm. The Hyatt Braintree was fantastic. It's location is so convenient. We enjoyed the movies, Legal Seafood. The kid's loved the pool and the free breakfast each morning. The staff was exceptional. Many traveler's and employees were stranded... More 

    Was this review helpful? Yes 1
    Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

    We have certainly had our share of snow storms here in the northeast over the past few months. I am glad to hear our hotel was able to bring you some comfort and rest during storm Juno! We hope to see you again soon when there is less snow on the ground. More 

    Montreal, Canada
    Top Contributor
    56 reviews 56 reviews
    47 hotel reviews
    97 helpful votes 97 helpful votes
    5 of 5 stars Reviewed January 17, 2015

    Frequently staying in "luxury hotels", I enjoyed this place more than many of the 5* ones. Rooms are nice, cozy, clean and have all the basics at least for a tourist, though dare say would be good enough for a business traveler too. The highlight is the service - staff is very professional and friendly. Excellent breakfast is another big... More 

    Was this review helpful? Yes
    Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

    It's great to hear the awesome review! I'm glad you mentioned our excellent location and comparison to other Boston hotels. We're just a train stop away from downtown! I hope to see you again soon in your travels. More 

    Jupiter, Florida
    1 review
    5 of 5 stars Reviewed January 7, 2015

    Staff was courteous and and extremely helpful. Hotel Shuttle driver, Chris, went out of his way to assure that I made it to the movies on time and was there waiting to taxi me back to the Hyatt without me having to call first! Excellent customer service, lovely hotel, and a very nice breakfast! Thank you. Kim, from South Florida.

    Was this review helpful? Yes
    Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

    Thank you for the great review! Chris is an extremely valuable employee and I'll be sure to pass along the kinds words to him and the team. More 

    Agassiz, Canada
    Senior Reviewer
    7 reviews 7 reviews
    3 hotel reviews
    2 helpful votes 2 helpful votes
    5 of 5 stars Reviewed January 6, 2015

    Overall we couldn't have expected anything more. This was a beautiful hotel in a great location for our needs as we were visiting a family member in a hospital within minutes of the hotel. The staff was friendly, breakfast was awesome and the room was very clean with a great layout.

    Was this review helpful? Yes
    Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

    Thank you for the outstanding review! I'll be sure to share the great words with out entire team. More 

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    Additional Information about Hyatt Place Boston/Braintree

    Address: 50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
    Phone Number:
    Location: United States > Massachusetts > Braintree
    Price Range (Based on Average Rates): $$
    Hotel Class:3 star — Hyatt Place Boston/Braintree 3*
    Number of rooms: 204
    Reservation Options:
    TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hyatt Hotels Corporation, Expedia, Hotels.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Hyatt Place Boston/Braintree reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Sheraton Braintree
    Braintree Sheraton

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    Amenities

    Highlights
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Free Breakfast
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    • Non-Smoking Hotel
    Things to do
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Free Breakfast
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    Official Description (provided by the hotel)
    The brand new Hyatt Place Boston/Braintree is an upscale, modern hotel in the heart of the south shore. Located only 20 minutes from downtown Boston, the hotel features 204 king and double bedded guestrooms, 5 meeting/banquet rooms and a spacious, aesthetically pleasing gallery lobby. The gallery lobby is made up of: the cafe offering Starbucks specialty coffee drinks, limited bar menu and 24 hr. food availability; the guest kitchen offering free upgraded continental and hot skillet breakfast every morning to all guests; the e-room offering 3 computers with print, copy and fax services including remote printing from your guest room; the great room offering plenty of flexible, comfortable seating to relax.The hotel is anchor to the new South Shore Place - 40,000 square feet of food and retail outlets such as Starbucks, Qdoba, Five Guys, Jos. A. Bank Clothiers, Vitamin Shoppe and the soon to open Legal Seafoods Restaurant. Ideally located in North Braintree at the intersection of Route 93 to Boston and Route 3 to the south shore and Cape Cod, the hotel is only 1 to 3 miles away from large office parks such as Braintree Hill Office Park, Batterymarch, and Crown Colony. The hotel is also in walking distance to the South Shore Plaza shopping mall (offering over 300 shops and restaurants) and conveniently located close to the Quincy T (Red line) and Boston Logan Express. ... more   less 
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Here's what travelers have asked, with answers from Hyatt Place Boston/Braintree staff and other travelers.
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    Questions? Get answers from Hyatt Place Boston/Braintree staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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