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Hyatt Place Boston/Braintree

3.0 of 5 50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
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Certificate of Excellence 2014
Hyatt Place Boston/Braintree
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Hyatt Place Boston/Braintree
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223 reviews from our community

Traveler rating
    98
    84
    27
    10
    4
See reviews for
70
42
8
56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Olathe, Kansas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed today NEW

Nice rooms, nice staff. Bed was comfortable and room was clean. Good water pressure, temperature, and shower height. Staff was attentive and friendly. Nice area for breakfast. Breakfast wasn't bad, a few interesting and different choices, slightly above average for a hotel breakfast. Overall, very nice.

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New York
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

We went for a girls weekend to Boston and got a good rate on this hotel. It turned out to have nice, well appointed and clean rooms and a good breakfast in the dining room. There's not much else to say about it - it served its purpose well & I'd go back to avoid paying the ridiculous hotel prices... More

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Pembroke, Massachusetts
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a couple of days with friends. The hotel seems to be fairly new and the room we had was very spacious. I am a bit of a neatness freak and I found the room to be extremely clean. Our room attendant, Xue, was very nice and accommodating with extra towels we requested. We did not eat... More

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the excellent feedback about our hotel/location. Xue is a true asset to our hotel and we are glad you noticed her hard work in our housekeeping department. I hope to see you again soon in your travels. More

MontgomeryPennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hyatt Place October 10th through the 13th. Just a quick vacation from Pennsylvania to visit Salem and Boston. We had a great stay. The location can't be beat. Anything you need is right there on the premises. The staff was very friendly and helpful. Our room was comfortable and clean. I was surprised how reasonable the... More

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for choosing the Hyatt Place Boston/Braintree as your first Hyatt experience! I am glad to hear you enjoyed our hotel - location and wonderful amenities we have to offer. We hope to see you again soon! More

Rochester, New York
Contributor
18 reviews 18 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great staff at this hotel. The front desk is friendly and helpful. They tried their best to accommodate our requests. Breakfast was good, hot food and fresh. The room is clean with contemporary decor. Restaurants are with walking distance and the mall is across the road from the hotel. However, it takes triple the regular travel time to get into... More

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the wonderful review about our staff and hotel. We pride ourselves on always providing exceptional customer service to all of our guests. I hope to see you again soon! More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Hyatt Place the first weekend of October. It was all good until the whole computer system of the hotel went down starting the very next day of our stay, and it lasted through out our entire stay (3 nights). I am very disappointed to the long Internet unavailability as we are travelers from Canada, we did not... More

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

I am sorry for our prolonged internet service downtime, please be assured we have done all that is possible to prevent this from happening in the future. Thank you for the great feedback about our excellent staff! We pride ourselves on outstanding customer service. We hope you will give us another try in the future! More

Bartonsville, Pennsylvania
Contributor
11 reviews 11 reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt Place this past weekend. We came mainly to go to Gillette Stadium to see the Patriots play, but also to go into Boston to do the tourist thing. We didn't want to pay what the hotels directly in Boston wanted, so this was a great alternative. The hotel was very clean, the room was very... More

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for sharing your wonderful experience at our hotel! We hope to see you again soon for another football game! More

Cartersville, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great location away from the city, but with easy access. Was in town for field testing new product. Arrived late but was quickly given my room. Donna at the front desk was incredible, as she helped me throughout my 3 night stay. She went the extra mile to help me with procuring a cart to help me lug my samples... More

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Sean C, General Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you so much for the fabulous review and for the wonderful comments about Donna, one of our most valuable associates. I hope to see you again in the future! Regards, Sean Crump General Manager More

Basingstoke, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

2 nights at this super friendly, comfortable and bright hotel. Our room was extremely spacious, beautifully decorated and spotlessly clean. Very comfortable bed and 2 great nights sleep. Extremely friendly staff, wonderful breakfast and facilities. Really could find no fault at all!

Was this review helpful? Yes
Sean C, General Manager at Hyatt Place Boston/Braintree, responded to this review

I am so glad to hear that you had a wonderful, fault free stay. We take great pride in delivering the best service. Hope to see you again. Regards, Sean Crump General Manager More

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Hyatt Place this past weekend for a wedding that I was a part of. I checked in with the Bride on Friday and I wasn't checking in to my room until Saturday. When the Bride checked in, I noted that I was checking in the following day and that I was looking for an early check-in.... More

Was this review helpful? Yes 1
Sean C, General Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you so much for staying with us. I completely understand how frustrating your experience was. I assure you we make every effort to accommodate special requests. There are times, even when it doesnt appear so, that obstacles get in the way. I apologize you experienced one of those times and hope you stay with us again. Regards, Sean Crump... More

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Additional Information about Hyatt Place Boston/Braintree

Address: 50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
Phone Number:
Location: United States > Massachusetts > Braintree
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Boston/Braintree 3*
Number of rooms: 204
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Also Known As:
Sheraton Braintree
Braintree Sheraton

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