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Hyatt Place Boston/Braintree

3.0 of 5 50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
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Certificate of Excellence 2014
Hyatt Place Boston/Braintree
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Hyatt Place Boston/Braintree
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233 reviews from our community

Traveler rating
    102
    87
    30
    10
    4
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73
46
8
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Allentown PA
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This will be the third (or forth) time we have stayed here. Large, clean quite rooms, convenient location off 93. The complimentary breakfast is very well done. The staff was extremely pleasant. The mall across the street offers a very wide array of stores and restaurants. Highly recommend!

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Moore, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My son and I stayed in this hotel from Nov 19-23 2014 for trip for my sons High school graduation trip and go to a New England Patriots game. The staff was SUPER from housekeeping ,kitchen staff, and thevFont desk staff was very helpful. The shuttle drivers David and Jim were both local guys and knew how to get you... More 

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Wakefield, Rhode Island
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for business the night before a conference in Boston. Downtown hotels were $500 a night. Hyatt in Braintree was $150 AAA rate. SOLD. I ate across the street at Dave N Busters (part of a large mall), but the hotel is attached to Legal Seafoods, and there's a TGI Fridays in the same plaza that I could... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the positive review! I am sorry we do not offer NFL network, but I am glad to hear you were able to utilize our WiFi service in order to watch the game! More 

Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Convenient location, good value for the price & plenty of free parking. Bed was comfortable but the sheets are not! The sheets are stiff, not soft. We didn't hear any noise in the hallway or any outside noise. Check in took awhile, which I'm still not sure why. It was after midnight so I was the only one checking in,... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for taking the time to give us a review. I do apologize that your check in process was any less than ideal. Thank you for mentioning all the great amenities nearby our hotel, they truly are a great asset to our establishment! More 

Florida
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 6, 2014

It is across from a big mall and they do have a shuttle that takes you to the Boston train stations. Breakfast is garbage so find somewhere else to fuel the start of your day...luckily there are a few eateries in the area.

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for mentioning our excellent location and proximity to many desirable amenities. I am sorry that our complimentary breakfast was not what you expected. Please be assured we take all feedback about our hotel very seriously and are always looking for new and exciting ways to improve our services and amenities offered. More 

Essex England
Top Contributor
172 reviews 172 reviews
96 hotel reviews
474 helpful votes 474 helpful votes
4 of 5 stars Reviewed November 5, 2014

Good location with plenty of parking. We walked to the cinema at the back of the hotel and across to the Mall to eat. Pleasant reception staff. Good size room kept very clean. Beds were comfortable which surprised us. We have a Tempur mattress at home so we don't usually sleep so well when away. But for all the nights... More 

Was this review helpful? Yes 1
Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the review! I am pleased to hear that our location and amenities met your needs and provided you with a pleasant stay. I am disappointed to hear about the problems you had with our door lock, please be assured that this issue will be addressed to ensure it will not happen for any of our future guests.... More 

Israel
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 1, 2014

Though it’s a Hyatt hotel, is not very comfortable and not very bad either. We stayed there for three nights. The first night was very noisy and after speaking with reception got transferred to another room, which was somewhat quieter, but still we could hear the neighbors’ air-condition. The room is a fair size, which is good, yet the bedding... More 

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the 5 star rating. I am sorry that your stay was any less than ideal especially with the noise that caused us to have to change your room. Please be assured that we take all feedback very seriously and will be looking into this matter to assure this does not happen again in the future. I hope... More 

Hopewell Junction, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2014

Very convenient location right off the I-93 exit, so easy on and off for access to the South Shore Walk to Restaurants -- Legal Seafood, TGIF, Starbucks, Ben and Jerry's ... Located across from shopping mall

Was this review helpful? Yes 1
Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for the excellent review! More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 23, 2014

Very nice hotel. Comfortable lobby. Attached to Legal Seafood, as well as 5 Guys, Ben & Jerrys, Starbucks, etc. Above average complimentary breakfast, Rooms were clean and nice. Loved the shuttle service. They will pick you up and drop you off at the mall across the street, the T line, and the Logan Express all for free! (please remember to... More 

Was this review helpful? Yes 1
Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for mentioning all of our excellent neighbors who help provide all of our guests with a great experience when visiting our location. I hope to see you again soon. More 

Olathe, Kansas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2014

Nice rooms, nice staff. Bed was comfortable and room was clean. Good water pressure, temperature, and shower height. Staff was attentive and friendly. Nice area for breakfast. Breakfast wasn't bad, a few interesting and different choices, slightly above average for a hotel breakfast. Overall, very nice.

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Zachary S, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for excellent review of our property! We hope to see you again soon. More 

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Additional Information about Hyatt Place Boston/Braintree

Address: 50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
Phone Number:
Location: United States > Massachusetts > Braintree
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Boston/Braintree 3*
Number of rooms: 204
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Also Known As:
Sheraton Braintree
Braintree Sheraton

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