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Holiday Inn Express Braintree

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190 Wood Rd., Braintree, MA 02184
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Holiday Inn Express Braintree
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167 Reviews from our TripAdvisor Community

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Bronxville, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was quiet, spacious, and the beds were comfortable. There was a mini frig, microwave, and coffee maker. The room including the bathroom seemed clean and newly refurbished. The continental breakfast was above average, and the staff was very pleasant. My only complaints, the lobby, elevator, and hallways were a little shabby. The fitness center was small with only... More 

Helpful?
Thank Thomas S
Keri F, General Manager at Holiday Inn Express Braintree, responded to this review

Thank you for taking the time to submit your review--much appreciated. We hope you enjoyed your time with your family. Thank you for staying with us and we hope we have the opportunity in the near future to welcome you back again. Keri L. FitzGerald/General Manager More 

Longmeadow, Massachusetts
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean and comfortable with a coffee maker and fridge. The staff is always friendly and welcoming, the hotel is conveniently located off I-93. Truck parking available, breakfast does not have a lot of choices but is FREE!

Helpful?
Thank Segemape
Keri F, General Manager at Holiday Inn Express Braintree, responded to this review

Thank you for taking the time to submit your review. Thanks for mentioning our friendly staff and how clean and comfortable your stay was with us and for also including our convenient location. We hope we have the opportunity to welcome you back soon. Until then--all the best. Keri More 

Level Contributor
86 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 12, 2015

Our stay for 6 nights was very pleasant. The hotel is in a great location for access to the Boston area with emphasis on the South Shore. We did rent a car at the airport and always had free parking with more than enough spaces available to us. This hotel also offers free local services to the Quincy "T" station,... More 

Helpful?
Thank Laura G
Keri F, General Manager at Holiday Inn Express Braintree, responded to this review

Thank you for taking the time to submit your review. I was pleased to read that you enjoyed your stay with us and that you found our location to be convenient. We hope we have the opportunity to welcome you back soon. Until then, enjoy the holiday season. All the best, Keri L. FitzGerald/General Manager More 

Latham, New York
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 5, 2015

Location is good if you have business to do in Boston and do not want to pay downtown prices. Logan Express is near by, so is the Braintree T station. Breakfast could be better, selection was good but not as good as Hampton Inn. Hotel needs some updating, mainly some paint and carpet change. Rooms were clean and beds were... More 

Helpful?
Thank skymouse
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear skymouse, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the bed and cleanliness. However, we’re sorry we fell below your expectation regarding the breakfast selection and carpet condition. We will... More 

Glen Rock, Pennsylvania
Level Contributor
178 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed October 23, 2015

It was clean, the bathroom small (very cramped) with only a toilet and tub/shower, the sink was in the living area. The bed was OK. and there was a small refrigerator and microwave. The hotel staff was cordial and helpful.

Helpful?
Thank Thrasher82
Keri F, General Manager at Holiday Inn Express Braintree, responded to this review

Thank you for submitting your review. We appreciate your business and hope we have the opportunity to welcome you back in the near future. More 

Mount Vernon, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 14, 2015

This summer I stayed at this Hotel for three nights. My main reason was good access to Metro Trains into downtown Boston. The Hotel was outrageously expensive. Every floor except the entrance lobby was shoddy. The carpets were moldy. The one in my room had holes in it. The TV didn't work and the bathtub didn't drain. The Front desk... More 

Helpful?
Thank Jit T
Keri F, General Manager at Holiday Inn Express Braintree, responded to this review

Thank you for your review. I was sorry to read that your experience here at the hotel during the summer did not meet with your satisfaction. Since your stay with us, we have had a management change and I have taken over as the GM. I want to personally let you know that I have inspected all guestrooms and have... More 

Travelers are raving about these Braintree hotels

Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed October 13, 2015

As Holiday Inns go, this one was very average. The staff was friendly and attentive, but the hotel itself was nothing special. The bathrooms were all oddly configured and the fan in the bathroom automatically turned on with the light and was extremely loud. The hotel was right off the expressway, but the entrance was around the block near an... More 

Helpful?
Thank ChicagoHiker11
Keri F, General Manager at Holiday Inn Express Braintree, responded to this review

Thank you for taking the time to submit your review. I am sorry to read that your stay did not quite meet your expectations. Our guestrooms do reflect some unique designs and we do receive many compliments on the room layouts. While we are close to Boston and major highways, many of our guests enjoy having the location of the... More 

Mannheim, Germany
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed September 23, 2015 via mobile

We booked and checked in on the same day for one night. For one room we payed 145 $. The rooms were not really clean. The hotel old and you already saw this. The breakfast room was to small for a lot of guests.

Helpful?
Thank Luki G
Keri F, General Manager at Holiday Inn Express Braintree, responded to this review

Thank you for taking the time to submit your review. We appreciate your business and hope we have the opportunity to welcome you back soon. More 

North Carolina
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 19, 2015

I look for cleanliness first. This room was very clean and smelled fresh. The bed was comfortable. The location was very convenient for our travels into Quincy and Boston. Traffic, yes, but the price was right. Breakfast was average, wifi was weak late at night, but otherwise we enjoyed our two night stay and would recommend.

Helpful?
Thank katiedog84
Keri F, General Manager at Holiday Inn Express Braintree, responded to this review

Thank you for taking the time to submit your review --much appreciated. I was pleased to read that you found the hotel clean and comfortable. Thank you for also mentioning how convenient the hotel is located in proximity to Boston and other area locations. We hope we have the opportunity to welcome you back in the near future. More 

Pietermaritzburg, South Africa
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed September 11, 2015

Staff friendly at reception and the others could not speak English. Forget about the complimentary HOT breakfast if you are not there at six in the morning and then it is not much. Stay in this hotel if you really have to. Free Wi-Fi though.

Helpful?
Thank Sam E
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Sam E, Thank you for taking the time to review our property. I am pleased to note that you liked the friendly staff and complimentary WIFI access. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that you were let down by the breakfast items. Please accept our sincere apologies... More 

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