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Holiday Inn Express Braintree

2.5 of 5 190 Wood Rd., Braintree, MA 02184
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Holiday Inn Express Braintree
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Holiday Inn Express Braintree
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133 reviews from our community

Traveler rating
    30
    54
    29
    13
    7
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44
31
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marietta, Ohio
Top Contributor
276 reviews 276 reviews
276 hotel reviews
219 helpful votes 219 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I arrived early afternoon for a 10 hour stay..descent size parking lot easy to get a semi into..outside is very well kept and spotless..inside the same..the lady at checkin was very friendly and accommodating Im assuming she was the manager..the room was perfect..a little on the small side but plenty of room for me..bed was great..everything was clean well kept..If... More 

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North Shore MA
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Easy access to a meeting I was attending. Room was relatively simple. clean and basic, Typical express type. Decent breakfast set up. Friendly welcome. Good selection for a buffet breakfast. Oddest thing was that the sink for the bathroom was in the room.

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Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear JackWG, Thank you for taking time to review our property. We are pleased that you found our hotel clean and the staff friendly. I apologize that your guest room layout and location did not exceed your expectations. We do have guest rooms with sinks located within the bathroom. Please feel free to contact our hotel directly prior to your... More 

Reeves, LA
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 3, 2014

We were so surprised when we got into our room and realized how small it was. We didn't even know modern hotels came with single double bed any more. But the room had all the amenities and the hotel staff members were extremely nice and helpful. The breakfast was good and the attendant kept it well stocked. We used the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear fpestello, We appreciate you taking the time to share your feedback regarding your stay with us. We are delighted to hear you liked the room amenities and found our staff helpful. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest,... More 

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 30, 2014

I am just home from a 4 Day shopping trip with my family and I am struggling to find the words to explain how good the people in the hotel were to us. This review is for the staff and not the usual comfortable/ clean/ good breakfast/ location etc that has been previously mentioned in past reviews. On the morning... More 

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Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear Gcguthrie, We sincerely appreciate your thoughtful review! Our staff always strives ensure that our guests have a wonderful experience while at our property. While we hope our guests never encounter an issue, when they do we want to make sure we do our best to make things right. We were very pleased to hear that in the end everything... More 

Winnemucca, Nevada, Usa
Top Contributor
101 reviews 101 reviews
50 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 28, 2014

Had a comfortable stay. Building and room were good for a Holiday Express. Breakfast was good and they have good shuttle service. The area is a hodgepod of hotels and businesses. It's a ways to restaurants - but take the shuttle. But the PRICE? May have to do some driving to find something else, but with what they charge it... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Thomas P, Thank you for your recent stay with us, and for providing feedback on your experience. It is our pleasure that you were satisfied with most of the services and amenities that we have to offer. As hospitality professionals, we provide product and service rates that are competitive in the area while simultaneously ensuring that our facilities are... More 

Homosassa, Florida, United States
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 22, 2014

Went for class reunion. Convenient location to area surroundings as long as you have a car. Employees were exceptional, from house keeping to front desk. Clean and comfortable. Access to main routes with easy on, easy off ramps.

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Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear Cathy W, We are happy that you chose to stay with us while attending your class reunion. We greatly appreciate you taking time to review your stay at our hotel. I am pleased that you found our hotel's location is convenient. We are located next to route 93 and 13 miles from Boston and Logan International Airport. We do... More 

Springfield, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 17, 2014

The front desk staff "my" was outstanding. She was helpful in picking out a restaurant for us to eat at and even drove us there in the shuttle. The room was clean but the alarm clock was broken and the bathroom was very small.

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Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear Kent D, Thank you for taking time to review your stay at our hotel in October. Our staff's goal is to make sure every guest has a wonderful stay. My is a great asset to our team, always striving to exceed our guest's expectations. I apologize that while your room was clean the clock was not working and the... More 

Boston, Massachusetts
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed October 14, 2014

My wife and I stayed here for one night to attend a nearby wedding at the beginning of October. The other hotel was sold out so this was the next closest hotel to where everyone was staying. Basically this hotel is just your run-of-the-mill Holiday Inn near the highway. It is right next to the highway which does make it... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear srauhala, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are glad to hear you liked the room amenities and found the rooms clean. However,... More 

Oklahoma City, Oklahoma
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 9, 2014 via mobile

Hotel was clean and accommodations were fine, but sink was in the bedroom area. That's a problem when one person wants to sleep in but the other needs to get up and get dressed. VERY convenient to subway station. Nice breakfast. Overpriced, in my opinion.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear okmusicman, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More 

Uxbridge, United Kingdom
Top Contributor
58 reviews 58 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 9, 2014

It's just 20 minutes from Logan airport - traffic permitting - so it's well priced and and well placed.The rooms are very clean and enough space. Right beside i95 makes it ideal.There is a novel resteraunt and bar F1 just a short walk away

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Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear Leafpeeper-supreme, We are so pleased that you found our location convenient and our rooms clean. We always want to ensure our guests see and experience what a great value we are. The Ascari Restaurant and F1 Racing are located less then .5 miles from our hotel. Also, located within 1.5 miles of the property is a great variety of... More 

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Additional Information about Holiday Inn Express Braintree

Address: 190 Wood Rd., Braintree, MA 02184
Phone Number:
Location: United States > Massachusetts > Braintree
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Braintree 2.5*
Number of rooms: 103
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Also Known As:
Holiday Inn Express Braintree Hotel Braintree
Holiday Inn Braintree

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