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All 6 Braintree hotels

Holiday Inn Express Braintree

2.5 of 5 Hotel   |   190 Wood Rd., Braintree, MA 02184
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Ranked #3 of 6 Hotels in Braintree
A recent review
4 of 5 stars reviewed yesterday
Gemma L Glasgow, United Kingdom
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120 reviews from our community

Traveler rating
    26
    50
    24
    13
    7
See reviews for
42
26
6
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Glasgow, United Kingdom
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for 5 nights as Boston City centre was so busy... We were worried about the distance, but ended up just getting the metro from Quincy Adams, though after 6 there is no shuttle bus so you need a can to take you back to the hotel from there! The room we had was immaculate & a good size... More

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San Diego, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Just needed a quick nights rest between adventures and this location really made our day! Perfectly located, fresh & clean room and great staff. They even did us a quick favor. We appreciated the great service.

Was this review helpful? Yes 1
Glen Mills, Pennsylvania
Top Contributor
53 reviews 53 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As the title says it's a clean and comfortable hotel. The toilets, beds, towels were all clean and spotless. Maybe newly renovated. It's very close to a mall and lot of options available there for a meal. The mall is like a mile away and not at a walkable distance. The hotel was not full when we stayed unlike most... More

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Chicago, IL
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 13, 2014

Clean and comfortable. Very quiet! Loved the choice of firm or soft pillows stitched on the pillow cases. Very good service going out of their way to help. Unfortunately the 3rd flloor has a strong smell of cigarette smoke. In some rooms the air conditioner is very loud. Mine was fine, but my friend's was unbearably loud. Front desk were... More

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Atlantic City, New Jersey
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2014

We were scheduled to stay at this location for 3 nights, but due to a sickness we needed to leave a day early. The hotel was very accomodating when we asked if we could depart a day early. I was in tears due to the stress of everything going on (having a sick boyfriend, to canceling tours, selling concert tickets,... More

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Saugerties, New York
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 11, 2014

The hotel was clean and comfortable, but the bathroom was on the small side, with the sing outside in the main room. The beds were cozy, and the receptionist on duty was friendly and nice. However, as a previous reviewer just wrote, we too were very uncomfortable arriving back at the hotel late at night. There were numerous young folks... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Jonathan D, Thank you for your review regarding your experience. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the issues you had surrounding the condition of the thermostat in the room... More

Braintree
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 10, 2014 via mobile

Booked the room for a weekend. My guest who was checking in very late had an experience where they were not comfortable entering the lobby because of the number of people congregated around the front lobby and the gesturing and shenanigans between the folks who were out there. Would not stay there again.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear cmcm72, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept... More

Senior Contributor
42 reviews 42 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 6, 2014

We had a two beds room. The beds were very comfortable. Our room was right next to the elevator, but we never heard it. Staff was very nice and very helpful. Breakfast offerings were varied and not bad. Scrambled eggs tended to be a little too salty, though. Prices are high, but the facility was well taken care of and... More

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mosiO2nya, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Diana, I would like to take this opportunity to thank you for taking the time to leave us this review. I am glad to heard you enjoyed your stay with us. We strive to deliver a home away from home experience to all of our valued customer. If your travel needs to bring you back to this area we... More

Montreal
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014

I had purchased hotel by Priceline (MORE EXPENSIVE by the way than actual hotel rates!) Was given a smoking room with one bed; and the smell of smoke was intolerable. The hotel was fully booked. The manager and staff went out of their way to see if a smoking guest would be willing to switch; and even offered to try... More

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Rio de Janeiro, RJ
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 4, 2014

To start, this is a weird location with very little close by. The front desk clerk was friendly at check in and the lounge is OK with a little breakfast serving area. The room is clean but tiny, especially when you consider the surroundings; Imagine the size of a NY or Chicago downtown room in the suburbs. When I’m road... More

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mosiO2nya, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Fred, I would like to thank you for taking the time to leave us this review. I apologize for any inconvenience you may have faced during your stay. I would just like to inform you that we do have bigger rooms here at the hotel. We have rooms that are lower in price as they are smaller and only... More

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Additional Information about Holiday Inn Express Braintree

Address: 190 Wood Rd., Braintree, MA 02184
Phone Number:
Location: United States > Massachusetts > Braintree
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Braintree 2.5*
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Also Known As:
Holiday Inn Express Braintree Hotel Braintree
Holiday Inn Braintree

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