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All 6 Braintree hotels

Holiday Inn Express Braintree

2.5 of 5 Hotel   |   190 Wood Rd., Braintree, MA 02184
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Ranked #3 of 6 hotels in Braintree
A recent review
5 of 5 stars reviewed 2 days ago
Steve W Brisbane, Australia
  • Reviews (104)
  • Photos (38)
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104 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed in other Holiday Inn Hotels but this was one our favourite. The room size was huge, the staff were so friendly and helpful. We drove straight off the highway into the hotel. As this was just a stopover for the night we were straight on the highway again the next morning. Breakfast was good. We wished we... More

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Aurora, IL
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel with my fiance for two nights. We had an early flight, however they had a room available and allowed us to check in at 10 AM, which was really nice. The room seemed recently updated, and was good sized. We utilized the free shuttle service a couple times - once to pick us up... More

Was this review helpful? Yes 1
mosiO2nya, Guest Experience Champion at Holiday Inn Express Braintree, responded to this review

Dear Shauna, We are glad that you enjoyed your stay with us. Feedback like yours provides us great pleasure in continually delivering an exceptional product with outstanding customer service. If travel needs do find you back in this area we hope to be your hotel of choice and to serve you again. Thanks, Kunaal (Guest Experience Champion) More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

my stay at this hotel was excellent !!!!!!! the room was clean and updated , the breakfast was excellent everyday, the staff and management are very professional i will always stay at this hotel in the future

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Tel Aviv, Israel
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

How can I sum this hotel up ? For a quick stay if you need to do business around, this is an OK hotel. Nothing luxuries but still expensive relatively. Note: they have single bed, that is like a child bed but for some reason some hotel think it is suitable for adults. BE WARE and book queen size and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear NisanBZ, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2014

I love this hotel so much that I extended my stay for 3 more nights. The room is so clean the bed is so comfy best shower -just everything The people working in the hotel are amazing!!!!! There is a breakfast and they drive you if you need anything outside For sure I will come back to this hotel in... More

Was this review helpful? Yes 1
Gurgaon, India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed June 2, 2014

The hotel is in Quincy which is near boston. Quincy as a city is not as lively as boston, so if you like a quiet getaway hotel is good for you.They have a nice breakfast and great hospitality. If you are a looking for going out in the city you will have to travel for 45 minutes.

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mosiO2nya, Front Office Manager at Holiday Inn Express Braintree, responded to this review

Thanks for taking the time to give us your feedback. It is valued customers like you that keep our staff striving to exceed guest expectations and provide a great service. For your future stays please keep in mind we are only 12 miles south of Boston as opposed to taking the train which takes about 30-45 min depending on where... More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 28, 2014 via mobile

In the middle of industrial estate ! Did not provide adequate rooms for number booked no room for children even though on booking ! Ended up paying full rack rate for larger room even though available for less on line ! No military discount ! Charged for taking coat hanger to car even though returned to reception ! Management unpleasant... More

Was this review helpful? Yes 1
mosiO2nya, Front Office Manager at Holiday Inn Express Braintree, responded to this review

Dear Amhair, I apologize for any inconvenience you may have faced during your stay. We only hold the rooms that are booked by the guest, in this case your son-in-law who happened to book a room with 1 double bed online. We happily upgraded you to a room with two double beds and also offered to match any lower rate... More

13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 28, 2014

The hotel was clean and comfortable. The staff was very helpful, especially Angela who arranged for a taxi to pick us up for Church the next day. The breakfast was hot and plentiful. We were on a bus tour; therefore, we did not use the shuttle provided by the hotel. For a pleasant short stay in the Boston area, this... More

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Huntsville, Texas
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 21, 2014

We stayed here for one night. The facility was decently maintained and clean. The front desk staff was friendly but not particularly knowledgeable about the surrounding area. They did pick us up from the redline station in Quincy and provided a shuttle ride to the Peace Field historic site. The fitness room was tiny and I did not see a/the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Lori R, Thank you for the review of your stay. We are sorry to hear our staff services did not meet your expectations. We will review with the staff to avoid similar situations in the future. Please accept our apology on this issue. Despite the challenges you faced we are pleased to note that you appreciated our clean hotel.... More

Senior Contributor
45 reviews 45 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 15, 2014

Your typical Holiday Inn Express. Clean, comfortable room, Free hot breakfast and WIFI. The hotel is located near a shopping area. It is a good place to stay if you are going to be visiting Boston. The staff was very friendly.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Braintree

Address: 190 Wood Rd., Braintree, MA 02184
Phone Number:
Location: United States > Massachusetts > Braintree
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Braintree 2.5*
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Also Known As:
Holiday Inn Express Braintree Hotel Braintree
Holiday Inn Braintree

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Room/suite (3)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Completely newly renovated in 2009 the 103 rooms Holiday Inn Express has installed a new roof, new exterior wall and windows. The interior renovation comprise of new wall vinyl, carpet, draperies, vanities, and furniture, along with new digital heating and air conditioner units. Following is a list of amenities in which the Holiday Inn Express offers; Free high speed wireless internet access in all rooms, Fitness room, Business Center, Free shuttle services to and from: Logan Express a charter bus that transports directly into Logan Airport, Local subway station into Boston (Quincy Adam T-Station), South Shore Plaza (Large shopping Mall), Local Movie Theatre, Area Restaurants within a 3 mile radius. Free Hot Deluxe Continental Breakfast, which includes omelets, bacon, sausage, fresh fruit, toast, yogurt, cereal and delicious cinnamon buns. On site guest laundry (coin operated), In room movies (minimal cost). ... more   less 
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