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Holiday Inn Express Braintree

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190 Wood Rd., Braintree, MA 02184
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Holiday Inn Express Braintree
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Holiday Inn Express Braintree
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138 reviews from our community

Traveler rating
    34
    54
    29
    14
    7
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44
32
6
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Iberia, Louisiana
Top Contributor
67 reviews 67 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Due to an airline delay, we checked in very, very late--in fact it was 1:20 in the morning. We had called to be sure our room would be kept for us & yes, it was. The young man who welcomed us was warm & welcoming even at this crazy hour. Room 124 was perfect for us. We appreciated the carpeted... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice facility with friendly staff. Rooms were extremely clean and hot breakfast was delicious, as usual. Check in and check out were quick and convenient. Our third floor room had a beautiful view. The coffee was excellent and breakfast area was exceptionally clean and items were hot and fresh. Great stay overall. I highly recommend this facility.

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Chagrin Falls, OH
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Boston was fully booked for a conference, so I ended up staying here. As I didn't want to bother with Boston traffic, I did not rent a car. Hotel website says that a shuttle is available to take you to the mass transit hub and to the nearby mall for restaurants and shopping. The hotel website DOES NOT say that... More 

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Travelers are raving about these Braintree hotels

A TripAdvisor Member
5 of 5 stars Reviewed March 22, 2015

Conveniently located Hotel that won't disappoint. Very friendly staff and a complimentary breakfast. The king size bed was extremely comfortable and our room was super clean. Free shuttle service is also a great perk. Excellent value in greater Boston.

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed March 5, 2015

The Hotel Manger was very helpful. Due to my horrible flight trip, I was not able check in at the right time. I was also refunded the entire amount which I was never expecting and my rates were also locked down to the price that was very good. Good room service and the cinnamon rolls were amazing.

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Marietta, Ohio
Top Contributor
284 reviews 284 reviews
284 hotel reviews
230 helpful votes 230 helpful votes
4 of 5 stars Reviewed December 18, 2014

I arrived early afternoon for a 10 hour stay..descent size parking lot easy to get a semi into..outside is very well kept and spotless..inside the same..the lady at checkin was very friendly and accommodating Im assuming she was the manager..the room was perfect..a little on the small side but plenty of room for me..bed was great..everything was clean well kept..If... More 

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Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear NaoMantreal, Thank you for you review about your stay at our property. We sincerely appreciate your feedback, as we strive to ensure all of our guests enjoy their stay. We are pleased that we were able to accommodate your non-smoking request and that you were satisfied with the room you were given. We appreciate the opportunity to earn your... More 

North Shore MA
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 20, 2014

Easy access to a meeting I was attending. Room was relatively simple. clean and basic, Typical express type. Decent breakfast set up. Friendly welcome. Good selection for a buffet breakfast. Oddest thing was that the sink for the bathroom was in the room.

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Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear JackWG, Thank you for taking time to review our property. We are pleased that you found our hotel clean and the staff friendly. I apologize that your guest room layout and location did not exceed your expectations. We do have guest rooms with sinks located within the bathroom. Please feel free to contact our hotel directly prior to your... More 

Reeves, LA
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 3, 2014

We were so surprised when we got into our room and realized how small it was. We didn't even know modern hotels came with single double bed any more. But the room had all the amenities and the hotel staff members were extremely nice and helpful. The breakfast was good and the attendant kept it well stocked. We used the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear fpestello, We appreciate you taking the time to share your feedback regarding your stay with us. We are delighted to hear you liked the room amenities and found our staff helpful. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest,... More 

Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 30, 2014

I am just home from a 4 Day shopping trip with my family and I am struggling to find the words to explain how good the people in the hotel were to us. This review is for the staff and not the usual comfortable/ clean/ good breakfast/ location etc that has been previously mentioned in past reviews. On the morning... More 

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Diane G, General Manager at Holiday Inn Express Braintree, responded to this review

Dear Gcguthrie, We sincerely appreciate your thoughtful review! Our staff always strives ensure that our guests have a wonderful experience while at our property. While we hope our guests never encounter an issue, when they do we want to make sure we do our best to make things right. We were very pleased to hear that in the end everything... More 

Winnemucca, Nevada, Usa
Top Contributor
102 reviews 102 reviews
51 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 28, 2014

Had a comfortable stay. Building and room were good for a Holiday Express. Breakfast was good and they have good shuttle service. The area is a hodgepod of hotels and businesses. It's a ways to restaurants - but take the shuttle. But the PRICE? May have to do some driving to find something else, but with what they charge it... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Braintree, responded to this review

Dear Thomas P, Thank you for your recent stay with us, and for providing feedback on your experience. It is our pleasure that you were satisfied with most of the services and amenities that we have to offer. As hospitality professionals, we provide product and service rates that are competitive in the area while simultaneously ensuring that our facilities are... More 

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