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Hampton Inn Boston Braintree

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215 Wood Road, Braintree, MA 02184
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Hampton Inn Boston Braintree
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Hampton Inn Boston Braintree
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372 reviews from our community

Traveler rating
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    37
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142
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albany, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

Clean, comfortable and affordable! I enjoy the hampton Inn, I travel for work and I stay for both business and pleasure every chance I get. Never have had anything but pleasant experiences at the Hampton Inns

Review collected in partnership with Hampton

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Oshkosh, Wisconsin
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

On business in Billerica and Randolph, and this hotel was close enough to both. The other good reviews prompted me to give it a try. The hotel itself is what you would expect from a Hampton Inn. Pretty straightforward, and not a lot of frills. The front desk was incredibly helpful and nice. They even sent a fax for me... More 

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Holyoke, Massachusetts
Top Contributor
56 reviews 56 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on a Saturday night. Check in was easy and the staff at the front desk was nice. The hotel was clean but dated. We had a double queen room. It was ok nothing great but clean. The location was close to the mall and some other shops. We went down for breakfast Sunday morning at 8:45 and... More 

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Robert H, General Manager at Hampton Inn Boston Braintree, responded to this review

Hello, Thank you for your feedback. We at Hampton value our customer satisfaction and are sorry to hear that yours was not met. We understand our limitations for breakfast seating, so on the busy weekends when our breakfast area fills up we open our meeting space to allow for additional seating space. We will take responsibility for not having the... More 

Braintree, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

There was no Bottled water anywhere in the hotel one day. There was no milk available for breakfast the next day. There was no soap or shampoo replacement when our room was cleaned. There is no way I stay there again.

Review collected in partnership with Hampton

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Robert H, General Manager at Hampton Inn Boston Braintree, responded to this review

Hello Gary, Thank you for your response from you recent stay to us. We pride ourselves on guest satisfaction here at The Hampton Inn Boston Braintree, and will make certain to take note of your feedback to enhance every guests stay. I do encourage you to try us again and to communicate to us how we are doing. We will... More 

Hartford, Connecticut
Top Contributor
53 reviews 53 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff is very friendly. They make up for the dated interior of this Hampton property. Hotel has a good location - for business. It is located in an industrial (not business) park. While food options and shopping are a quick drive, there are no real "walking distance" locations for either. Getting to the hotel is easy, two turns off the... More 

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Robert H, General Manager at Hampton Inn Boston Braintree, responded to this review

Hello Robert, Thank you for your response with feedback from your recent stay to our property. We are glad to know that you had a great experience with our staff, and they created a warm environment thought your stay. My apologies that not every need was met, and want you to know that we encourage feedback to enhance every future... More 

Springfield, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This property was chosen for location as it was near where business meetings were being held. I found the check in process to be good with a friendly associate. As a Hilton Diamond I expected to recieve one of the properties best rooms. What I recieved was a tired room in need of an update. Worn mattress, clogged drains in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Robert H, General Manager at Hampton Inn Boston Braintree, responded to this review

Hello Jeffrey, Thank you for your response. We are grateful to hear that your check in process at our property went smoothly. I am truly sorry to hear that the majority of your stay did need meet your expectations of a Hampton property. We do have limitations in our room types, and unfortunately we only have standard King and 2... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Top quality stay at a very great price. Staff very friendly and helpful, a pleasure stay at a very great price. Conveniently located to Boston and the Cape areas. I would definitely stay here again without thinking twice.

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert H, General Manager at Hampton Inn Boston Braintree, responded to this review

Hello Harvey, We are so pleased that you enjoyed your time with us. We at The Hampton Inn Boston Braintree pride ourselves on customer satisfaction, and are grateful to know that we achieved that with your recent stay. Think Hampton again when travelling to the Braintree area. Kindest Regards, Robert H More 

Glendale, Arizona
2 reviews
5 of 5 stars Reviewed February 16, 2015

The hotel was clean. The staff was friendly. They plowed early so we had no trouble getting out of the parking lot. They were even accommodating to a co-worker who I thought was being unreasonable, but they pleasant with her and accommodated her request.

Review collected in partnership with Hampton

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Phillip T, General Manager at Hampton Inn Boston Braintree, responded to this review

Hello Terrie, We are delighted to hear that you had a pleasant stay with us. Here at Hampton we pride ourselves on customer satisfaction, and going beyond expectations. In the past month we have been experiencing extreme weather conditions, and have been on top of snow removal as soon as the snow falls. We appreciate your feedback and I will... More 

youngstown, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 10, 2015

This is an excellent dog friendly hotel. Very friendly staff and service is great. Great hot breakfast included with room. I would certainly stay here again with of without my shihtsu. Hotel location is convenient to I 93 but not next to the highway. It is convenient to many businesses in Quincy and close to Peacefield, the Adams home.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Phillip T, General Manager at Hampton Inn Boston Braintree, responded to this review

Hello Rich, We are ecstatic to hear that you and your fury friend enjoyed your stay with us recently. Our property is centrally located to many companies and historic sites all within a minutes drive. We value every response we receive here on property, and will make certain to pass this great feedback to our entire team. Warm Regards, Phillip... More 

braintree, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2014

My husband and I stayed there while visiting family and we were very pleased with our overall experience. Rooms clean, staff extremely helpful and the complimentary breakfast was good. Next time we come for a family visit we will stay here!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Phillip T, General Manager at Hampton Inn Boston Braintree, responded to this review

Hello Darlene, Thank you for your great feedback regarding our property. We value each and every guest that walks through our doors, and our delighted to hear that your entire family was pleased with your overall experience. We encourage you to think Hampton Braintree on your next stay to the area. Kindest Regards, Phillip T. More 

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