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All 1 Boxborough hotels

Holiday Inn Boxborough (I-495 Exit 28)

3.0 of 5 Hotel   |   242 Adams Place, Boxborough, MA 01719-1799
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Ranked #1 of 1 hotels in Boxborough
A recent review
5 of 5 stars reviewed yesterday
MilfordKelleyc
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302 people have reviewed this hotel

Traveler rating
    185
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Myhusband and I stayed here for a wedding this past weekend. The staff couldn't have provided any better customer service! They were accomodating and very helpful with our special requests. Rooms were very clean and spacious! Wouldn't hesitate to recommend this hotel or come back again.

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Conway, New Hampshire
2 reviews
4 of 5 stars Reviewed 1 week ago

We had to travel to Maynard Mass. for an unexpected death in the family. We drove three hours from home and the place we were originally going to stay at was not available. So we decided to stop here and see if we could stay at this hotel or would have to go to the other one down the street.... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank You for your comments. So sorry for your loss.Mark does a great job in making sure our guests are taken care of. This goes along for Gail and Dawn in the restaurant, I will pass on your comments to them all. They will all take satisfaction in hearing them, Once again sorry for the reason you were here, but... More

Jerusalem, Israel
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this Holiday Inn for a dog show in August 2014 - exhibition space was HUGE and they had many different event rooms. Has a nice inner, garden-like courtyard with indoor pool. Overall hotel is run-down, we had a two room suite - the bathroom was huge but OLD, room had fireplace & smelled like smoke, bbq, fire -... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

I would like to apologize for our associate that explained to you that we don't do rooms unless you request it. This is not our policy as we clean and refresh all rooms daily. I will bring this to the attention of our front desk manager so this does not happen again. The dog show was well run and we... More

Lowell, Massachusetts
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I had a wonderful experience having my wedding here. The wedding coordinators and support staff were absolutely amazing. One of the women even mackgyver'ed my wedding dress into a bustle when I realized that day that my dress didn't come with the bustling option.

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

You are talking about Amanda. From the initial planning stage to preventing a trip, she is there for our brides. Very happy that we had a part in your special day! Always at Your Service! More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

She is great she has best personality and staff at the restaurant! I will end my day two hours early to stay at this Holiday inn wonderful people and service through out whole establishment keep up the great work!

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank You for your comments about our staff and Kerianne. I will pass it on to all. Our staff always gets great comments about how hard they work and when we get comments like yours, it makes it all worth while. Thank you again! Always at Your Service! More

New England
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is surrounded by beautiful trees giving no hint of its proximity to I495. There is a fantastic swimming pool and fountain, which our grandchildren absolutely loved. The restaurant was great for dinner and Sunday brunch, where the chef cooked us omelets and waffles to order. The king room was extremely spacious, with a pleasant working area and desk.... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

It sounded like you had a great time with your grandchildren! Kids love our pool, they come here on their school vacations and week ends. I will pass on your comments to our housekeepers and restaurant. Thank you for your comments and we hope to see you again! Always at Your Service! More

Loudon, New Hampshire, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel, while older and a bit tired is spotless. Our large convention group was served with a smile by EVERY employee we worked with and were served by. The management team is top notch, and the entire staff deserve kudo's! We can't wait to return for our next convention and trade show!

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you very much for your comments about your trade show. With over 30,000 sq. ft. of meeting space and our location off of Rt.495 we are an ideal location for conventions and trade shows. We enjoyed your group very much and it was a pleasure providing you with all your needs during the show. From vendor set up to... More

Upper Darby, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for 4 nights, great food and friendly staff. Jessica, Mark, Deb, and great housekeeping staff too!!! Lots of things to do at this hotel, pool, gym, and ate at the restraunt every night Great Stay

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for your comments. I will make sure all staff members that you mentioned get recognized for their efforts. We get many compliments about our food and service. Our staff is what makes the differance to all our guests. Thank You! Always at Your Service! More

Boston, MA
1 review
5 of 5 stars Reviewed 4 weeks ago

We had our son's wedding and reception at the Holiday Inn in Boxborough. Amanda Marton the event coordinator was so helpful and wonderful to work with. all of the staff were very pleasant, the food was excellent and everyone had a great time. I would also like to mention Sharon, Meghan and Lola who coordinated the rehearsal dinner and wedding.... More

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

I am so happy to hear that your special day went off without a hitch. We feel we have a unique and wonderful venue for weddings. The courtyard is like no other. Amanda does such a great job in making sure all the attention to detail is there for you. She cares and it is important to her that it... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unfortunately we did not have a great experience with the Boxborough Holiday Inn. We reserved a block of rooms for guests at our July 2014 wedding. However, isolated power outages in the Boxborough area that weekend due to storms caused blackouts from the evening of our rehearsal dinner throughout the night. Some rooms lacked lighting and outlets, others lacked air... More

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Sorry to hear about your issues. Power outages are out of our control , but I will review with our associates how we can better accomodate guests such as yourself when it does happen. I thank you for your comments and we will improve when this happens again. Always at Your Service! More

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Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Place, Boxborough, MA 01719-1799
Phone Number:
Location: United States > Massachusetts > Boxborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
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Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Boxborough Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Boxborough is the #1 ranked Holiday Inn in Massachusetts for guest satisfaction!!! This 100% smoke free hotel offers quick and easy access off Interstate 495. Boxborough is a convenient meeting place that offers all the necessary amenities for your corporate and leisure needs, including free wireless high-speed Internet in public spaces, free secured Internet access in our guest rooms, indoor heated pool, exercise facility and full service restaurant and bar. ... more   less 
Number of rooms
143

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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