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Holiday Inn Boxborough (I-495 Exit 28)

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242 Adams Place, Boxborough, MA 01719-1799
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Holiday Inn Boxborough (I-495 Exit 28)
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393 Reviews from our TripAdvisor Community

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Laconia, New Hampshire, United States
Level Contributor
18 reviews
6 hotel reviews
5 of 5 stars Reviewed December 26, 2015

My wife and I needed a place to stay for Christmas. This hotel was the perfect combination of true comfort, friendly staff and value.. large rooms, We were in 113.. king bed, fridge, the whole deal..wi fi worked flawlessly, noon check out! I wuld certainly recommend this place to anyone

Helpful?
Thank Dennis G
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed your time here. We are always striving to make our guests more comfortable and happy, your feedback will assist us in doing so! Regards, Lindsay Dean General Manager More 

Bedford, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 23, 2015

We stayed overnight in late November for one night. The front desk staff was very accommodating in getting us a ground level room close to an exit. This hotel has a great area to run a dog safely. The restaurant associated with the hotel was excellent for both dinner and breakfast. The offerings were not just the normal pub fare... More 

Helpful?
Thank Seat12b
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am thrilled to hear that you enjoyed your time here. We are always striving to make our guests more comfortable and happy, your feedback will assist us in doing so! Regards, Lindsay Dean General Manager More 

Worcester, Massachusetts
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015

I host and produce a Fishing & Outdoors Expo at this location. The staff is very kind, helpful, professional. It alleviates all my stress knowing the hotel will be in tip top shape, will treat all my vendors with great care and appreciation. A wonderful place to host an event and stay. To top it off the restaurant offers excellent... More 

Helpful?
1 Thank gofishdan
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear return customer, Thank you very much for your kind words! We very much look forward to hosting your event this year! Hope you and your family have a wonderful holiday!! Regards, Lindsay Dean General Manager More 

Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

We recently stayed and attended a wedding event at this hotel. This was a great venue and I would definitely recommend it to anyone looking to host a event or just a weekend away. The pool was great for the kids during down time. Although an older hotel the rooms were up to date, clean, and very comfortable. They do... More 

Helpful?
1 Thank MaineMainetraveler
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Wedding Guest, Thank you for taking the time to review our hotel. I am thrilled to hear that your experience was a good one! We hope that you have the opportunity to be our guests again in the future! Regards, Lindsay Dean General Manager More 

Groton, Massachusetts
1 review
5 of 5 stars Reviewed November 10, 2015

I recently Co-Chaired a fundraising event at teh Holiday Inn Boxborough, and the hotel could not have been more helpful in helping us have a successful event. The space provided was perfect for our needs and the staff went above and behind to provide for every need and made sure that every question was answered. Their assistance made it easier... More 

Helpful?
Thank Joseph B
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, I am thrilled that your event was such a wonderful experience. We value very much our partnerships with local community events! Already looking forward to hosting you again in 2016! Regards, Lindsay Dean General Manger More 

Tenbury Wells, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed November 7, 2015

We were part of a pre booked coach party. On arrival my key card would not work, so I had to ask for another room. The coffee maker had the previous occupants stale grounds and unwashed jug, the passageway carpets outside the bedrooms were dirty and stained . There is only one elevator, so our group of 48 had to... More 

Helpful?
2 Thank Andfab2013
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. I am sorry that your experience was less then you had hoped for. I will be taking your comments back to our management team. We know that you have many choices when you travel and appreciate that you selected to stay with us. Many Regards,... More 

Pullman, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 29, 2015

I have stayed at this property several times in the past as it is less than a mile from relatives. The other visits have ranged from terrible (extensive mold in the tub) to OK because of the location. I made a reservation 5 months in advance. Image my surprise and anger when I tried to check in, and they did... More 

Helpful?
3 Thank PalouseBirder
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, I am very sorry to hear of your experience. I will speak directly with my staff about your situation. It is certainly not our intent to cause any hardships for folks will they travel. Many apologies! Regards, Lindsay Dean General Manager More 

Weston super Mare, United Kingdom
Level Contributor
119 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed October 29, 2015

Awful design. We had a nice room on the 2nd floor in a quadrangle overlooking the indoor pool and the restaurant and bar- first impression very nice. However this meant that every bedroom had the noise from the wedding party on the ground floor and the visiting hockey team who kept us all awake all night. So many complaints were... More 

Helpful?
1 Thank Linda S
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. I am sorry that your experience was less then you had hoped for. I will be taking your comments back to our management team. We know that you have many choices when you travel and appreciate that you selected to stay with us. Many Regards,... More 

Frederick, Maryland
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 19, 2015

Very convenient off of I 90. Small things tainted our experience there. We called late and pulled in around 1:00am. Exhausted. The people were very nice. No complaints there. Our key card didn't work in the door nearest our room. OK! We walked down to the next door and it worked! Yay! We got into our room which was very... More 

Helpful?
Thank Susan S
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We know that you have many choices when you travel and really appreciate you selecting to stay with us. We take our customer feedback very seriously and I will make sure to bring your points back to the staff. Hoping to see you again soon! Regards, Lindsay... More 

Palm Bay
Level Contributor
3 reviews
5 of 5 stars Reviewed October 19, 2015

The staff at the hotel went above and beyond to make my meetings the best. I would recommend this hotel to anyone planning an event in that area. To the person everything I asked was done in a hurry. Food was excellent.

Helpful?
Thank Charles I
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Kia Traveler, Thank you so much for taking the time to review our hotel. I am so very glad to hear that you had a wonderful experience will hosting your training. We very much look forward to working with you in the future! Many Regards, Lindsay Dean General Manager More 

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