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Holiday Inn Boxborough (I-495 Exit 28)

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242 Adams Place, Boxborough, MA 01719-1799
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1 room 1 guest
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Holiday Inn Boxborough (I-495 Exit 28)
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369 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (369)
  • Mar-May only
    (79)
  • Jun-Aug only
    (117)
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    (88)
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    (85)
All months
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed two nights at this HI Express and was pleasantly surprised. The employees go out of their way to make your stay comfortable. The quick breakfast, though not elaborate, was quite nice and the food was fresh. In short, my stay was very nice and comfortable.

Was this review helpful? Yes
Hanover, Massachusetts
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed here as it was the convention hotel for the weekend event. It has been 3 years since our last visit to the property. The hotel is clean and quiet but is desperately in need of a re-do! There are many signs of wear on furniture and walls. The food in the restaurant and for our banquet was excellent.... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We were very excited to have the HAM Radio Convention back at the hotel. I am very happy that you enjoyed your stay with us. We look forward to being your host again next year! Regards, Lindsay Dean General Manager More 

Massachusetts
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We found the property very well located in a quiet location, very well kept. All the service people from the front desk, the restaurant, and service personnel were very pleasant and very quick to assist. The restaurant was vey good, even after one meal was served too cold. It was quickly remedied and enjoyed. The rooms were somewhat dated by... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for your review of the hotel. I am very pleased that you enjoyed your time with us! Looking forward to hosting you again in the future! Regards, Lindsay Dean General Manager More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had a two night reservation here. Stayed one night and cancelled the second! The place looked like it had not been cleaned in ages! There was garbage on the hall ways. The elevator was the first turn off. It was very dirty. The room had a damaged ceiling that had not been fixed. The carpet in the room was... More 

Was this review helpful? Yes 1
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, I am very sorry that your experience was less then you had hoped for. It is certainly not our intent to disappoint our customers. If you do ever reconsider you we would love to be your host! Regards, Lindsay Dean General Manager More 

Marietta, Ohio
Level Contributor
291 reviews
291 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 stars Reviewed 1 week ago

for the area this is a great find...I arrived early afternoon for a 10 hour stay ...huge parking lot easy to get a semi into...the gentleman at checkin was great...thanked me for being a spire elite member give me aroom on the top floor that I asked for...this is an older place but very well kept and clean...in a nice... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you very much for your review of the hotel. I appreciate you taking the time to write it. When you are in the area again please come back and see us again! Regards, Lindsay Dean General Manager More 

Guilderland, New York
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stopped here on our way to New Hampshire as it was right off of I-495. The staff was friendly, the room (and bathroom) was extremely clean, and the bed was very comfortable. As a bonus at check-in we were given a ticket to attend a manager's reception with drinks and appetizers. Will definitely come back again should we travel... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel! We take pride in making sure our guests are comfortable. Glad your experience was just that! I know that you have many choices when you travel and hope that you will choose us again in the future. Regards, Lindsay Dean General Manager More 

Watertown, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I've used the hotel's conference rooms many times over the past few years, great space at reasonable rates. But last week we ran into a nasty storm while traveling on the highway with my children and I sent the below email to the management: I was traveling on 495 the other day heading to the Cape when we ran into... More 

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Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Repeat Guest, Thank you so very much for your wonderful review and email to us! We pride ourselves on taking care of our customers! In the situation of the storm last week that was no different! I am truly happy that you found a little refuge here during a wild weather event! Looking forward to being your host again!... More 

Sao Paulo, SP
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 21, 2015

I spent 2 weeks here and overall this hotel is good. The room is ok, service is good and staff very kind. The swimming pool area is great and good to spend a couple of hours relaxing. I could enjoy the manager`s reception on Tuesdays where they serve free drinks and finger food for one hour starting at 5:30pm, it... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Value Guest, Thank you very much for taking the time to review the Holiday Inn Boxborough. Our staff takes a lot of pride in making our guests as comfortable as possible. I am happy that you were able to enjoy the swimming pool. It is an ideal location for folks to come a spend the day. The Managers Reception... More 

Stow, Massachusetts
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 13, 2015

I had the pleasure of having my wedding at this beautiful venue. From beginning to end it was worth every cent. My wedding planners were thorough and well informed. The venue is gorgeous and clean. I've eaten at their onsite restaurant both before and after my wedding many times. All inclusive packages include your stay, food, and venue price. The... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Andrea, Thank you so very much for your kind words about the hotel. It was an honor to host your wedding! I am also thrilled that you have selected to dine with us in the Minuteman Grille since your beautiful wedding day. We look forward to seeing you again very soon! Many Regards, Lindsay Dean General Manager More 

Chapel Hill, North Carolina
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 5, 2015

The hotel is very nice. Everyone was very friendly, they were willing to put a rollaway cot in our room, and the breakfast was excellent. There was also a very cool old car show going on when we went, and we sat with a man at breakfast who was willing to answer all our questions about the cars! The hotel... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, I am thrilled to hear that you enjoyed your stay. We pride ourselves in making everyone experience the best that it can be. I know that you have many choices when traveling and hope that the next time you are in our area that you will select us again. Regards, Lindsay Dean General Manager More 

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