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All 1 Boxborough hotels

Holiday Inn Boxborough (I-495 Exit 28)

3.0 of 5 Hotel   |   242 Adams Place, Boxborough, MA 01719-1799
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Ranked #1 of 1 Hotels in Boxborough
A recent review
5 of 5 stars reviewed 5 days ago
John B Victoria, British Columbia, Canada
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308 reviews from our community

Traveler rating
    189
    73
    26
    9
    11
See reviews for
79
32
15
137
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
Victoria, British Columbia, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Beautiful, woodsy natural setting shields you from the I-495, yet it's very close to I-495, so my morning commute is under 10 minutes! I enjoy starting my day with the free paper and the breakfast buffet. Gail Strobel is often the one who greets and seats me with a smile, great coffee, and even a to-go cup to take some... More

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

With our convienant location off of 495 we are in close proximity to a number of businesses. Gail does a great job in making our guests feel welcomed. I will look into getting another router for that area and I thank you for your input. See you soon. Always at Your Service! More

1 review
4 of 5 stars Reviewed 1 week ago

I am a business partner of a large trade show hosted at the Holiday Inn at Boxborough, Mass. If you are considering holding a trade show, business or personal event at the hotel, I want to say you in very good hands. The managers and staff of the hotel are the very best you will find in the hotel business.... More

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

With our 30,000 sq. ft. of banquet space , trade shows and conventions are what we do best! I will pass on your comments to all that you mentioned. I will say that your comments about Anwaar is what we hear time after time. He truely cares about all the events and insures that everything is set and pays close... More

Watertown, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I'm a Army contractor, and I travel a lot training soldiers around this Great County. It's a real pleasure to be served at Breakfast by your staff. Gail Strobel is a nature warm and friendly person and the "Best Waitress" that I came across and along time. I am enjoying my stay here because even the staff at the desk... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you very much for your comments and thank you for the work you do with training our soldiers! Gail and our front desk associates will love hearing your comments. You deserve the best for the work you do! Thank You! Always at Your Service! More

Albany, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I traveled to Boxborough on the Labor Day Weekend to do some touring of the area, we met Gail Stroble as our waitress at breakfast. First of all, the breakfast buffet was outstanding, secondly, Gail was absolutely fantastic as our "Tour Guide". By the time we were finished, she had us planning for this weekend and next... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

That is our second comment this week about Gail. She has been here over 30 years and if someone can plan a day for our guests it would be Gail. She meets and greets returning guests and treats them like they are at home. I hope you had a great day and we look forward to seeing you again next... More

Connecticut
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night and was quite pleased. The room which was a dog friendly one was clean , no odor ,and comfortable. Bed was very comfortable, bathroom fair. Only complaint the ice bucket was full of old water , no plastic bag to replace , I guess it was missed upon cleaning. Pool was really nice , great landscaping... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank You for your comments! Our beds are very comfortable to go along with all our new pillows. The pillows is a Holiday Inn standard that we just purchased. We are a pet friendly hotel and with our beautiful landscaping , our guests and pets enjoy a walk around the hotel. See you soon! Always at Your Service! More

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel a lot for work ( sometimes up to 6 months) and this place was excellent. The workout facility is huge and all the machines worked. The breakfast is without equal and the fresh fruit is the best I have ever had at a motel. The 2 Gails, Stroble and Sthailer, were an absolute delight at breakfast and I... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Our breakfast is award winning. We also have been getting compliments on the two Gails for over 30 years, both have been here that long. They know many of our returning guests and do a great job in making them feel at Home. Always at Your Service! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Myhusband and I stayed here for a wedding this past weekend. The staff couldn't have provided any better customer service! They were accomodating and very helpful with our special requests. Rooms were very clean and spacious! Wouldn't hesitate to recommend this hotel or come back again.

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you very much about your comments in regards to our staff. They do a great job in making sure our guests are comfortable and great service! Always at Your Service! More

Conway, New Hampshire
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We had to travel to Maynard Mass. for an unexpected death in the family. We drove three hours from home and the place we were originally going to stay at was not available. So we decided to stop here and see if we could stay at this hotel or would have to go to the other one down the street.... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank You for your comments. So sorry for your loss.Mark does a great job in making sure our guests are taken care of. This goes along for Gail and Dawn in the restaurant, I will pass on your comments to them all. They will all take satisfaction in hearing them, Once again sorry for the reason you were here, but... More

Jerusalem, Israel
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this Holiday Inn for a dog show in August 2014 - exhibition space was HUGE and they had many different event rooms. Has a nice inner, garden-like courtyard with indoor pool. Overall hotel is run-down, we had a two room suite - the bathroom was huge but OLD, room had fireplace & smelled like smoke, bbq, fire -... More

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

I would like to apologize for our associate that explained to you that we don't do rooms unless you request it. This is not our policy as we clean and refresh all rooms daily. I will bring this to the attention of our front desk manager so this does not happen again. The dog show was well run and we... More

Lowell, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a wonderful experience having my wedding here. The wedding coordinators and support staff were absolutely amazing. One of the women even mackgyver'ed my wedding dress into a bustle when I realized that day that my dress didn't come with the bustling option.

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

You are talking about Amanda. From the initial planning stage to preventing a trip, she is there for our brides. Very happy that we had a part in your special day! Always at Your Service! More

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Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Place, Boxborough, MA 01719-1799
Phone Number:
Location: United States > Massachusetts > Boxborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
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Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Boxborough Holiday Inn

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