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All 1 Boxborough hotels

Holiday Inn Boxborough (I-495 Exit 28)

3.0 of 5 Hotel   |   242 Adams Place, Boxborough, MA 01719-1799
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Ranked #1 of 1 hotels in Boxborough
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
debra s Concord, New Hampshire
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282 people have reviewed this hotel

Traveler rating
    177
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
Concord, New Hampshire
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 1 week ago NEW

Very friendly efficient staff, check in was just a matter of minutes. The room was clean and smelled fresh. The beds were very comfortable. This hotel also has a restaurant on premise with a bar. The food was ok but the service was fast. This is a good area to stay in if your going shopping in this area. The... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for your comments. Our guest service agents do a great job in making all our guests feel welcomed and appreciated. We are right off Rt. 495 exit 28 and are very convenient to shopping, sports venues and many companies. Look forward to seeing you once again! Always at Your Service! More

Denver, Colorado
Top Contributor
66 reviews 66 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel staff is very polite and accommodating. The rooms are comfortable though a bit over priced for the quality, and housekeeping staff is very good. Little things are missed, like they forgot to replenish my supply of coffee and there was no extra blanket in the room. The heater/cooler unit is too loud, though not offensively so. The restaurant is... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you about your comments about the Hotel and Staff. Our associates are very caring and helpfull to our guests. We get great reviews about our housekeeping Department , the same that you experienced. I hope your house hunting was successfull and we look forward to you being a neighbor, and seeing you more often. Always at Your Service! More

Long Island, New York
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I checked in and was greatly kindly at the front desk. This hotel is in need of upgrade, but is kept as best as possible and the rooms are clean. I only stayed one night so it wasn't too bad, I would consider staying elsewhere if I need to stay longer. The breakfast was included and I was able to... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank You for your comments about our staff. Also I appreciate what you stated about our clean rooms. We just purchase all new pillows for our rooms, a start of our upgrade, they are extremely comfortable and next time you are travelling in the area , please give us another chance. Always at Your Service! More

bolton,ma
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 11, 2014

menu was sparse to say the least - no specials - salads were a bowl of wilted lettuce - the 6 slivers of packaged chicken was tasteless - we also had egg rolls - again something ouit of a package and thrown into the micro - also the tomatoes were little chunks of something that was left in the cooler... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Sorry to hear about your lunch in our restaurant. Our kitchen usually gets rave reviews about our Restaurant and Banquet food. Many local people come on Wed. and Thurs. nights as we run some very good specials including Prime Rib for $12.95. Please give us another try. I believe you won't be disappointed. Alwats at Your Service! More

Moorestown, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed March 6, 2014

Enjoyed the stay . Very friendly staff and extremely clean hotel. Did not use the pool but a great hangout area for the kids or just looking to relax. We did not eat the restaurant, but checked it out. The breakfast buffet was huge and the food looked good. I would highly recommend this hotel...awesome value!

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for your comments on how clean the hotel is. I will pass it on to our housekeeping department , who take great pride in hearing comments like yours. Our pool is fun for school vacations and next time you are visiting check out our breakfast buffet, you won't be disapointed. Always at Your Service! More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 18, 2014

First, Id like to comment that the place is stunning! Just outside of the pool area is a beautiful fountain and gazebo that are quite lovely. Our room was standard. Nothing too fancy, but nice. I did not enjoy my dinner there, but breakfast was fine. My complaints are that the pool was dirty, there was a shortage of chairs,... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for your comments. The Hotel and the pool and courtyard area in particular is a great setting, you feel like you are in the tropics on vacation. I am sorry we were not able to get towels to you in a more timely fashion, I have spoken to my Executive Housekeeper to make sure this situation does not... More

Rahway, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed February 14, 2014

Stayed one night for a funeral, had a nice size room, good bedding and pillows, and friendly service. And if you have time the indoor in the middle of winter seems fun. If I had to critique something, they should remove or replace a lot of the carpeting, especially in the staircases and a fresh coat of paint in the... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

I am so sorry for the reason you stayed here. Our pool on winter and school vacations gets a lot of use. Many families enjoy and book their vacations during that time here. We hope to see you under different circumstances next time you stay. Thank you for your comments. Always at Your Service! More

San Francisco, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 12, 2014 credit card Amex Card Member Review

Nothing special about this Holiday Inn, clean and quiet, with good breakfast (for a fee). I probably look for better accommodations (better value), if I am not needed in the specific area, especially in the winter. Close to where you need to be worth the weight in gold. Maybe summer time will bring different experiences.

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Our hotel is very centrally located and convienant to many companies, TUV, Cisco and NTS. I see that you had a clean room and the accommodation were quiet. We hope to see you once again! Always at Your Service! More

Perrysburg, OH
Top Contributor
153 reviews 153 reviews
134 hotel reviews
282 helpful votes 282 helpful votes
4 of 5 stars Reviewed January 31, 2014

I actually grew up only a few miles away from this hotel (which used to be a dingy, damp Sheraton we used to run around in at birthday parties), so it was ironic that on a car trip from NH to New York last weekend with my boyfriend and cat, my car broke down right at this exit on Rt.... More

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HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

With our location being so easy to get to off of Rt. 495 exit 28 , we get many travelors that pull off the highway to get needed rest , or from a snow storm. I am sorry about the situation that brought you here but, Welcome Home! Our staff is great in making sure that we can do what... More

NORTHERN NJ
Contributor
16 reviews 16 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 28, 2014

Played Family Feud at dinner, what a ball! Loved Cassandra! The hotel room was very roomy also. I think this is the only reasonably priced hotel in the Boston area! This is my 2nd time here. Front desk was also very friendly.

Was this review helpful? Yes
HowardSobel, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

You were at our trivia night that we have every Tuesday night. It is nice to see you enjoyed your time here! Always at Your Service! More

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Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Place, Boxborough, MA 01719-1799
Phone Number:
Location: United States > Massachusetts > Boxborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Boxborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
Official Description (provided by the hotel):
The Holiday Inn Boxborough is the #1 ranked Holiday Inn in Massachusetts for guest satisfaction!!! This 100% smoke free hotel offers quick and easy access off Interstate 495. Boxborough is a convenient meeting place that offers all the necessary amenities for your corporate and leisure needs, including free wireless high-speed Internet in public spaces, free secured Internet access in our guest rooms, indoor heated pool, exercise facility and full service restaurant and bar. ... more   less 
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Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Holiday Inn Boxborough
Boxborough Holiday Inn

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