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All 1 Boxborough hotels

Holiday Inn Boxborough (I-495 Exit 28)

3.0 of 5 Hotel   |   242 Adams Place, Boxborough, MA 01719-1799
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Ranked #1 of 1 Hotels in Boxborough
A recent review
5 of 5 stars reviewed 3 weeks ago
jakeacappella
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332 reviews from our community

Traveler rating
    194
    82
    31
    13
    12
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82
36
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149
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Amanda was so helpful for the last half a year and helped make our dream wedding. Affordable too! We had such a great time and we loved ever second and every bite! Thanks so much! Will recommend this to anyone getting married near us.

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, We are so thrilled to hear that you enjoyed your special day with us! Best wishes to you both and I'll pass on your kind words to Amanda - we think she's amazing too! Take Care, Paul DiNapoli General Manager More

Chernobyl, Kyyivs'ka Oblast', Ukraine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Peter from maintenance was very helpful. Promptly resolved issues I was having............................................................................................................................

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, I'm so pleased to hear that Peter was able to assist you. He has a great sense of urgency, as well as a wonderful approach to guest service! We hope to see you again soon. Thank You, Paul DiNapoli General Manager More

Boxborough, Massachusetts
1 review
2 of 5 stars Reviewed 4 weeks ago

This week is our second week of staying at Hotel, specially to Ms. Suzanne/ front desk staff, and Front Desk Manager with their great manner ,very friendly for every things I need. I am so impress with their services.

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thanks so much for your commentary and we're thrilled that you're enjoying your stay. Our team is always so helpful and I'll be sure to share your kind words. Please let us know if we can assist you further. Sincerely, Paul DiNapoli General Manager More

Syracuse, New York
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 23, 2014

This hotel is not set up for large events. I was there for a conference, which followed on the heels of a wedding the previous night and they were not able to provide a 3pm check-in. When I did get checked in, an hour later, I was walking down hallways lined with bags full of garbage that had not been... More

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you so much for your feedback and we do hope you enjoyed your overall conference. It was certainly a busy time and we enjoyed having you here for the NELA event. We hope to see you again next time. Sincerely, Paul DiNapoli General Manager More

Portland, Maine
Contributor
20 reviews 20 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 20, 2014

This is a very mixed review- I will try my best to be fair. We stayed here for a wedding and the destination to the venue (Fruitlands Museums, amazing place BTW) was great and convenient. So that is a plus, however many other details were disappointing. Upon making the reservation- the person booking this promised us the moon and stars:... More

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for your detailed feedback. We certainly hope that you enjoyed your overall stay, but do thank you for sharing some things that we could have done a little differently. Your comments were extremely helpful and we hope to see you again in the future. Sincerely, Paul DiNapoli General Manager More

Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 19, 2014

This is a typical suburban Holiday Inn with an indoors pool and the regular amenities. Nothing luxurious, but clean, quick and functional. The staff are polite and efficient. I was here for a conference nearby in Harvard and everything turned out as expected.

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, I'm glad we could provide you with a friendly and comfortable stay during your business trip to Massachusetts. We hope to see you during future travels. Thank You, Paul DiNapoli General Manager More

center harbor
Top Contributor
91 reviews 91 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 18, 2014

This was a business conference trip for me staying two nights in the first week of October. The venue for set up was a breeze and convenient for loading and unloading. The room however needed some attention, although it was a nice size with a King bed. The bathroom vanity was separating, water was not very hot, seemed to be... More

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, We truly appreciate your feedback and we'll be sure to address the specific items that you mentioned. We do trust that you enjoyed your overall time with us and we hope to see you again in the future. Thanks You, Paul DiNapoli General Manager More

Rochester, New York
Contributor
17 reviews 17 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 14, 2014

If you have to stay in the Littleton area, this hotel is better than the Regency, by far. The room was okay, needed updating. Food was good at the bar. Staff was very friendly, even after they couldn't find my reservation. I think the rooms are pricey for the condition of the rooms. Hopefully they will do some upgrades soon,... More

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you so much for your feedback and we specifically appreciated your comments about our associates. Their guest service skills are truly amazing and we all hope to see you again. Sincerely, Paul DiNapoli General Manager More

atlanta
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 13, 2014

Had brunch Sunday morning when we departed and it was delicious. The beds and bedding were comfortable. The atrium with the indoor pool was very nice The rooms are in bad need of renovations (especially the bathrooms) and updating.

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for your commentary and we're so pleased that you enjoyed our Sunday brunch and indoor pool. We appreciate your feedback and we hope to see you again during future travels. Sincerely, Paul DiNapoli General Manager More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 11, 2014

We had our wedding at the Holiday Inn Boxborough. The staff was extremely friendly, helpful and creative. The event was better than we could've imagined. The food was fantastic and they were accommodating to our every need. We also had many family and friends stay in the hotel. The rooms were great and the entire venue made for a perfect... More

Was this review helpful? Yes 1
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, We are all so honored to be part of your special day! We're thrilled that you enjoyed your time with us and we hope to see you and your family again for years to come. Congratulations! Paul DiNapoli General Manager More

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Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Place, Boxborough, MA 01719-1799
Phone Number:
Location: United States > Massachusetts > Boxborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
Number of rooms: 143
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Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Boxborough Holiday Inn

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