We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Boxborough (I-495 Exit 28)

Hotel website
Hotel deals
242 Adams Place, Boxborough, MA 01719-1799
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn Boxborough (I-495 Exit 28)
View Map
Add Photo Write a Review

362 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    199
    86
    43
    15
    19
See reviews for
88
37
16
166
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (362)
  • Mar-May only
    (79)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (85)
All months
Sao Paulo, SP
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I spent 2 weeks here and overall this hotel is good. The room is ok, service is good and staff very kind. The swimming pool area is great and good to spend a couple of hours relaxing. I could enjoy the manager`s reception on Tuesdays where they serve free drinks and finger food for one hour starting at 5:30pm, it... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Value Guest, Thank you very much for taking the time to review the Holiday Inn Boxborough. Our staff takes a lot of pride in making our guests as comfortable as possible. I am happy that you were able to enjoy the swimming pool. It is an ideal location for folks to come a spend the day. The Managers Reception... More 

Stow, Massachusetts
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of having my wedding at this beautiful venue. From beginning to end it was worth every cent. My wedding planners were thorough and well informed. The venue is gorgeous and clean. I've eaten at their onsite restaurant both before and after my wedding many times. All inclusive packages include your stay, food, and venue price. The... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Andrea, Thank you so very much for your kind words about the hotel. It was an honor to host your wedding! I am also thrilled that you have selected to dine with us in the Minuteman Grille since your beautiful wedding day. We look forward to seeing you again very soon! Many Regards, Lindsay Dean General Manager More 

Chapel Hill, North Carolina
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice. Everyone was very friendly, they were willing to put a rollaway cot in our room, and the breakfast was excellent. There was also a very cool old car show going on when we went, and we sat with a man at breakfast who was willing to answer all our questions about the cars! The hotel... More 

Was this review helpful? Yes
Lindsay D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, I am thrilled to hear that you enjoyed your stay. We pride ourselves in making everyone experience the best that it can be. I know that you have many choices when traveling and hope that the next time you are in our area that you will select us again. Regards, Lindsay Dean General Manager More 

Jasper, Alabama
1 review
1 of 5 stars Reviewed 5 weeks ago

Our Diamond Tour group stayed at this hotel on a recent trip to Boston, This particular hotel is probably very inexpensive because for touring Boston it is a ZERO. We spent nearly one hour each way commuting to greater Boston. Total waste of time. Hotel is located in a forest with no stores or any other accessible places within walking... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Susie E, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Toronto, Canada
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 16, 2015

The rooms and hotel are somewhat dated, the lay out of the hotel is not conducive to checking in with large suitcases - I assume most people stay overnight. Hotel gym is a sparse with old and basic equipment, the service is mediocre at best. On the positive side, location is good, the indoor pool is great for the kids... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear 6bills, Thank you so much for your review of our hotel. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the indoor pool facility, good breakfast selection and location of the hotel. It is regrettable that you found the room outdated and gym equipment were limited.... More 

San Diego, California
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed June 11, 2015

I traveled for business with 3 others and was vastly disappointed. My particular room was adjacent to the housekeepers unit, and I got to hear about their evenings, starting early the next morning, even with my door shut. It was loud. Not only due to being next to the maidsquarters, but because any time the room above turned on their... More 

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Our goal is to exceed our guests expectations and I'm truly sorry that we failed to do so. Your commentary was very helpful and we hope you'll accept our sincerest apology. We hope to see you during future travels. Sincerely, Paul DiNapoli General manager More 

Boca Raton, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 2, 2015

I gave this hotel a 3 rating only because it is conveniently located, and priced reasonably, otherwise it would be a 2. Let's review... 1. Took one step into our room at check-in and immediately smelled smoke (this is a non-smoking hotel and the room was just cleaned). Room was changed at once, and next room was fine. 2. We... More 

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to summarize your experience with us. We are so sorry that we failed to meet your (or our) expectations and your feedback has helped us to specifically identify and correct the items that you mentioned. It was also our pleasure to have discussed these items with you in person and please... More 

Boston, Massachusetts
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 27, 2015

Plenty of parking, and convenient to the highway. Lobby is lovely, but much of the facility is in need of renovation. Front desk must get credits, as I was asked a laundry list of questions to sign up for points, promos, etc. Rather inconvenient layout to get to your room. Overall lighting in hallways could be brighter, perhaps to hide... More 

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for your feedback and we're glad that you enjoyed your overall experience. We'll be sure to follow up on the items that you mentioned and we do hope you'll visit us again. Sincerely, Paul DiNapoli General Manager More 

Winter Haven, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 26, 2015

Stayed here for dog show in May 2015. Staff was GREAT! MMR (on site restraunt) was average. Good burger, could not cook fries crispy. Room was clean, halls were clean too. Everyone at the hotel from front desk to maintance workers were pleasant and helpful. Could not get an elevator to the floor we stayed on, it was like floor... More 

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for visiting us for our most recent event. We appreciate your feedback and it was a pleasure having you as our guest. We hope to see you again soon! Sincerely, Paul DiNapoli General Manager More 

West Hartford, Connecticut
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 23, 2015

This past week I attended The Tibetan National Nationals. This was the perfect spot for this event; right off the highway; plenty of space for showing dogs, banquets, meeting rooms, bathing rooms, photo room, etc. The staff was very helpful. They attended to all our needs and there were lots of requests for things. All staff were patient and pleasant.... More 

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for visiting our hotel, as it was a pleasure hosting your event. I'm sorry to hear that your room was located farther away than hoped, but it's always our pleasure to meet any specific location needs that you might have in the future. We hope to see you again next year. Sincerely, Paul DiNapoli General... More 

Questions? Get answers from hotel staff and past guests. Ask a question

145 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (53)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (7)
Viewed
Pool/beach area (8)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (92)
Viewed
Room/suite (22)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (18)
Viewed
View from room (6)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Pool/beach area (6)
Viewed
Other (30)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Boxborough
5.2 mi away
Hilton Garden Inn Devens Common
8.2 mi away
BEST WESTERN at Historic Concord
8.2 mi away
Westford Regency Inn
Westford Regency Inn
#2 of 3 in Westford
4.0 of 5 stars 367 reviews
Show Prices
Show Prices
Show Prices
9.1 mi away
Hampton Inn & Suites Westford - Chelmsford
5.3 mi away
Springhill Suites Boston Devens
10.2 mi away
Hampton Inn Boston/Marlborough
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay