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All 1 Boxborough hotels

Holiday Inn Boxborough (I-495 Exit 28)

3.0 of 5 Hotel   |   242 Adams Place, Boxborough, MA 01719-1799
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Ranked #1 of 1 Hotels in Boxborough
A recent review
3 of 5 stars reviewed yesterday
Jennifer R Portland, Maine
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328 reviews from our community

Traveler rating
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Maine
Contributor
20 reviews 20 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a very mixed review- I will try my best to be fair. We stayed here for a wedding and the destination to the venue (Fruitlands Museums, amazing place BTW) was great and convenient. So that is a plus, however many other details were disappointing. Upon making the reservation- the person booking this promised us the moon and stars:... More

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Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a typical suburban Holiday Inn with an indoors pool and the regular amenities. Nothing luxurious, but clean, quick and functional. The staff are polite and efficient. I was here for a conference nearby in Harvard and everything turned out as expected.

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center harbor
Top Contributor
89 reviews 89 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was a business conference trip for me staying two nights in the first week of October. The venue for set up was a breeze and convenient for loading and unloading. The room however needed some attention, although it was a nice size with a King bed. The bathroom vanity was separating, water was not very hot, seemed to be... More

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Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, We truly appreciate your feedback and we'll be sure to address the specific items that you mentioned. We do trust that you enjoyed your overall time with us and we hope to see you again in the future. Thanks You, Paul DiNapoli General Manager More

Rochester, New York
Contributor
15 reviews 15 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

If you have to stay in the Littleton area, this hotel is better than the Regency, by far. The room was okay, needed updating. Food was good at the bar. Staff was very friendly, even after they couldn't find my reservation. I think the rooms are pricey for the condition of the rooms. Hopefully they will do some upgrades soon,... More

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Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you so much for your feedback and we specifically appreciated your comments about our associates. Their guest service skills are truly amazing and we all hope to see you again. Sincerely, Paul DiNapoli General Manager More

atlanta
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Had brunch Sunday morning when we departed and it was delicious. The beds and bedding were comfortable. The atrium with the indoor pool was very nice The rooms are in bad need of renovations (especially the bathrooms) and updating.

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Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for your commentary and we're so pleased that you enjoyed our Sunday brunch and indoor pool. We appreciate your feedback and we hope to see you again during future travels. Sincerely, Paul DiNapoli General Manager More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had our wedding at the Holiday Inn Boxborough. The staff was extremely friendly, helpful and creative. The event was better than we could've imagined. The food was fantastic and they were accommodating to our every need. We also had many family and friends stay in the hotel. The rooms were great and the entire venue made for a perfect... More

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Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, We are all so honored to be part of your special day! We're thrilled that you enjoyed your time with us and we hope to see you and your family again for years to come. Congratulations! Paul DiNapoli General Manager More

London, United Kingdom
Top Contributor
56 reviews 56 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

After a trans-Atlantic flight to Newark, a rental car drive towards New Hampshire, and hitting a deer at 65mph on the Interstate 495, we were uninjured but in somewhat shabby condition when the Boxborough Police Department's patrolman Philip Gath delivered us with our luggage to the Holiday Inn tonight...with no prior warning or booking. Manager Mark Whittaker and staffer Suzanne... More

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Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, I'm so glad we could offer you a respite during a difficult time. Mark and Suzanne offer amazing service from the heart and we all hope to see you again under more enjoyable circumstances. Sincerely, Paul DiNapoli General Manager More

Bangor, Maine
Top Contributor
62 reviews 62 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

YUCK. We were here for a conference. We were given room 222. YUCK. It was "clean" per se. Other than the spiders, once we stepped on them we didn't see any others...but that was enough to give me the creepy crawlies... The window seal was broken so the window was foggy. The window "lock" is a bar that was all... More

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Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for providing such a detailed review of your visit. We truly appreciate and respect your feedback and we're very sorry to hear that you didn't enjoy your time with us. We promise to research the items that you mentioned and we do hope you'll give us another try in the future. Sincerely, Paul DiNapoli General... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 6 nights at the end of September. I had requested a room on the 1st floor because I have a dog with mobility issues, and was put in the far back of the building (far distance from the exit). Our phone didn't work, the door needed to be slammed in order to shut it,... More

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Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, While I was happy to hear that you enjoyed our staff, I'm so sorry that your accommodations were not up to standard. I certainly appreciate your feedback and assure you that our products and service is typically top notch. I understand that your experience was otherwise and it would be my pleasure to personally assist you further.... More

Northport, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose the Holiday Inn at Boxborough, Massachusetts based on its proximity to the Interstate highway and the Fruitlands Museum in Harvard, Massachusetts, where we were to attend a wedding celebration.The location, just moments from the interstate exit, is woodsy, tranquil and pleasant.The front desk staff members, Mireya and Jen, made every effort to fulfill our request for an early... More

Was this review helpful? Yes
Paul D, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you very much and we're all so glad that you enjoyed your experience with us. I'm always so proud of our team and trust that they make every effort to exceed our guests expectations. From the arrival process to repairing shoes for special events, they're happy to assist! Hope to see you again, Paul DiNapoli General... More

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Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Place, Boxborough, MA 01719-1799
Phone Number:
Location: United States > Massachusetts > Boxborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
Number of rooms: 143
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Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Boxborough Holiday Inn

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