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All 3 Billerica hotels

Hampton Inn Bedford - Burlington

2.5 of 5 Hotel   |   25 Middlesex Turnpike, Billerica, MA 01821
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88%
Ranked #1 of 3 hotels in Billerica
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Andre S Frankfurt, Germany
  • Overview
  • Reviews (290)
  • Photos (45)
  • Amenities
  • Q&A (1)
  • Room tips (30)
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290 people have reviewed this hotel

Traveler rating
    171
    84
    26
    5
    4
See reviews for
107
51
9
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Frankfurt, Germany
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We (two adults and two teens) booked a two queen bed room for two nights, arrived at the hotel after a 13 hour car ride. We arrived late in the evening only to find we had been given a room right beside the fitness room on ground floor. In addition, the room had a very bad smell and we could... More

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor. We're very pleased you chose our hotel, the Hampton Inn - Bedford/Burlington for your recent travels to the Greater Boston area. I'm sorry to hear that your room didn't meet your expectations during your first night here, but our staff was able to find you... More

Ponta Delgada, Portugal
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Evrything is really fine in this hotel. Our room had 2 queen sike beds, a couch, refrigerator with freezer, coffee machine, iron and higiene products. Very comfortable, lots of space for 3 adults. We had difficult to find but phoned and prompty arrived there,

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for choosing the Hampton Inn Bedford-Burlington for your travels. I appreciate you taking the time to provide feedback and glad to see that you enjoyed your stay. Please feel free to contact me should you have any additional comments or questions regarding your stay. Our team constantly strives to provide the best customer service and the... More

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We had a great time and enjoyed breakfast and all the amenities. Very well located, only 15 minutes drive from the subway to Harvard and Down Town Boston. Very friendly staff, clean, neat...fantastic cookies and free coffee, tea and hot chocolate at the lobby

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for staying with us recently at the Hampton Inn Bedford/Burlington. We appreciate you taking the time to review us on Trip Advisor. We're glad to hear you had a chance to enjoy all of our ammenities. Thank you for your positive comments regarding our hotel and staff - we hope to see you again in the... More

Mechanicsville, Maryland
2 reviews
1 of 5 stars Reviewed 1 week ago

During our stay, we received a phone call from the manager stating that if we were not 100% satisfied with our stay, that our money would be 100% refunded. We enjoyed our stay and had no complaints. The rooms were nice, there was a good assortment for breakfast, warm cookies in the afternoon, a heated pool, etc. We woke up... More

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, First, let me apologize for your unfortunate experience at our hotel. There is little else a guest finds as disruptive as an encounter with bed bugs, which have become more and more of a problem in the industry. Our practice is to train the room attendants to examine guest rooms very carefully during the cleaning process to ensure... More

St. Louis, United States
1 review
4 of 5 stars Reviewed 1 week ago

Durning my stay in rm 315 the AC does not turn off or regulate - it kept clicking all night - I finally got tired of all the clicking. I turned it off and got really hot so I turned it on. In three days I could not regulate it other than turn it down to 60 degree's a hour... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you very much for staying with us recently. We appreciate your honest feedback, and thank you for taking the time to review us on Trip Advisor. I'm sorry to hear that your AC unit was an ongoing issue during your three day stay - we will be sure to have our chief engineer examine the issue and... More

California
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first trip to Boston and I can't complain about this hotel. It was close enough to go site seeing and come back to a get a peaceful rest. Our rooms were clean and nice. Pool was nice too! Staff was very helpful, they gave us all the information we needed to go see a game at Fenway. We had... More

Was this review helpful? Yes 1
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for choosing to stay with us recently at the Hampton Inn Bedford/Burlington for your first trip to Boston! I'm very pleased to hear that we were able to help you with everything you needed for your family outing to the Red Sox game at Fenway Park. Thank you for taking the time to review our hotel... More

Columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family of four stayed here the week of my sister's wedding. While it was a little farther from Boston than we might have preferred, it was worth it for the price, how near it was to the reception, and the fact that we could have one location for our trip. The hotel was clean, the kids loved the pool,... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for staying with us recently at the Hampton Inn Bedford/Burlington! We greatly appreciate you taking the time to review our hotel on Trip Advisor, and thank you for your positive comments regarding our hotel, staff, and fantastic service. Our team here loves to hear back from our guests - they work very hard every day to... More

Poinciana, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

You don't want to walk on these floors in your bare feet. Behind the bathroom door there was a pubic hair; I left it to see if it would be cleaned; it was still there when I left. The floor sounded like someone had put bubble wrap under the rug; every step you take a bubble pops; this was extremely... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for staying with us recently for nine nights, we are very grateful to be your choice of destination during your time in the Greater Boston area. As you and I discussed two days ago, I would like to once again sincerely apologize for the issues you encountered during your stay with us - we have immediately... More

1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel, good service, reasonable rates! We arrived to a special treat of fresh cookies placed in all our rooms! We enjoyed our stay! I would certainly advise anyone to stay at the Hampton Hotel in Bedford Ma.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for staying with us recently at the Hampton Inn Bedford/Burlington! We're very pleased to hear you enjoyed your cookies and everything we have to offer! And thank you taking the time to provide feedback on Trip Advisor - we love to hear back from all of our guests, it helps to make us a better hotel.... More

saint leonard, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

very nice place to stay, easy area to navigate from, pleasant area to be in not far from local shopping , great restaurants, night clubs, but easy to be alone if that's what you want, nice gym , pool and good breakfast

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor - we love to get feedback from all of our guests and look forward to sharing it with our team. We have a great team here that works very hard every day to provide exceptional service to each and every one of our guests. If... More

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Additional Information about Hampton Inn Bedford - Burlington

Address: 25 Middlesex Turnpike, Billerica, MA 01821
Phone Number:
Location: United States > Massachusetts > Billerica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Bedford - Burlington 2.5*
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Also Known As:
Hampton Inn Bedford - Burlington Hotel Billerica
Hampton Inn Billerica
Billerica Hampton Inn

45 photos of this hotel

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Room/suite (9)
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Hotel & grounds (3)
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Management photos: Courtesy of the property manager

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Business center/function rooms (1)
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Dining (3)
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Hotel & grounds (4)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
129

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hampton Inn Bedford - Burlington and other travelers.
1 question

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Questions? Get answers from Hampton Inn Bedford - Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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