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All 3 Billerica hotels

Hampton Inn Bedford - Burlington

2.5 of 5 Hotel   |   25 Middlesex Turnpike, Billerica, MA 01821
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87%
Ranked #2 of 3 hotels in Billerica
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Julia A Dayton, United States
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  • Room tips (31)
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297 people have reviewed this hotel

Traveler rating
    174
    86
    27
    6
    4
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110
52
9
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Dayton, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel was clean, room was big, breakfast was amazing. Only down side to our stay was that the pillows are just too soft. Might want to pack your own pillows if you like a firmer one. We would highly recommend this Hotel to anyone in the Boston area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for choosing to stay with us recently at the Hampton Inn Bedford, Burlington! We appreciate you taking the time to write a review for our hotel on Trip Advisor - we find that many of our guests visit this site before choosing where to stay during their travels. We thank you for your wonderful comments regarding... More

Medford, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

To be in Boston in less than 1/2 hour while paying a decent rate for a hotel room and stay with breakfast, a pool, and a fitness room can't be beat. Our family of four enjoyed it. The crowdedness of the breakfast room was offset by the facts that the food was great and that we were too busy visiting... More

Review collected in partnership with Hampton

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Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for staying with us recently at the Hampton Inn Bedford/Burlington. We're very pleased to hear you enjoyed our hotel and all it has to offer. Our breakfast does get very busy on weekend mornings - however, we will now be opening our meeting room on weekends which will offer our guests both additional seating and an... More

Smyrna, Delaware
Top Contributor
55 reviews 55 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a little out of the way by a couple of miles, but the room (122) was so nice and large and clean and comfortable. The bed was soft and comfortable, the linens were nice, there was a large flatscreen TV and a sofa bed, fridge & microwave-everything we needed. The staff was very pleasant and the breakfast... More

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent travels. We greatly appreciate you taking the time to review our hotel on Trip Advisor, and thank you for your wonderful comments. We love to hear feedback from all of our guests, and we're very pleased to hear you enjoyed your time with us. Thank you again... More

Louisville, KY
Top Contributor
58 reviews 58 reviews
42 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Service-wise and amenity-wise, this is a standard Hampton Inn. I happen to like Hampton's, so I wasn't disappointed. The rooms are not the newest of the Hampton Inn designs (especially bathrooms) but it looks that this hotel did have a refresh on the rooms in the last 5 years or so (based on the looks). Service was fine. Breakfast was... More

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for staying with us recently, we greatly appreciate you taking the time to review us on Trip Advisor. We are glad to hear you enjoyed your stay with us. If there is ever anything more we can do to improve your stay, please do not hesitate to contact me personally. We always do everything in our... More

Edmond, Oklahoma
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 3 nights here on a business trip. The hotel was clean, the staff friendly. They even opened the breakfast a little early so we could eat before we set out for the airport. The hotel is a bit off the beaten path, but it still is fairly close to restaurants and stores.

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for choosing the Hampton Inn Bedford-Burlington for your travels. I appreciate you taking the time to provide feedback and glad to see that you enjoyed your stay. Please feel free to contact me should you have any additional comments or questions regarding your stay. Our team constantly strives to provide the best customer service and the... More

Rome, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Hotel is adequate for a Hampton Inn. Lobby area has been renovated and looks up to date, but rooms are showing wear and tear- especially the bathrooms- tub and fixtures are dated and worn. Beds as always are clean and comfy- what you expect from a Hampton. Breakfast was not accessible at all- so crowded there was no where to... More

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Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for choosing to stay with us recently, and thank you for your honest feedback. We enjoy hearing back from all of our guests and welcome all input - both positive and negative - it always helps to make us a better hotel. I'm very sorry to hear you were less than pleased with your stay. When... More

New Freedom, United States
1 review
5 of 5 stars Reviewed 1 week ago

This Hampton Inn was beautifully designed and the excellent staff keep it clean and neat and are always available to assist you when needed. They were also instrumental in obtaining a reservation for us at an already heavily booked Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for staying with us recently at the Hampton Inn Bedford/Burlington! We appreciate your wonderful feedback - thank you for the praise of our hotel and staff - we love to hear back from all of our guests. I'm very pleased to hear you enjoyed your time with us, and that we were able to assist you... More

Frankfurt, Germany
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (two adults and two teens) booked a two queen bed room for two nights, arrived at the hotel after a 13 hour car ride. We arrived late in the evening only to find we had been given a room right beside the fitness room on ground floor. In addition, the room had a very bad smell and we could... More

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for taking the time to review our hotel on Trip Advisor. We're very pleased you chose our hotel, the Hampton Inn - Bedford/Burlington for your recent travels to the Greater Boston area. I'm sorry to hear that your room didn't meet your expectations during your first night here, but our staff was able to find you... More

Ponta Delgada, Portugal
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Evrything is really fine in this hotel. Our room had 2 queen sike beds, a couch, refrigerator with freezer, coffee machine, iron and higiene products. Very comfortable, lots of space for 3 adults. We had difficult to find but phoned and prompty arrived there,

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for choosing the Hampton Inn Bedford-Burlington for your travels. I appreciate you taking the time to provide feedback and glad to see that you enjoyed your stay. Please feel free to contact me should you have any additional comments or questions regarding your stay. Our team constantly strives to provide the best customer service and the... More

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a great time and enjoyed breakfast and all the amenities. Very well located, only 15 minutes drive from the subway to Harvard and Down Town Boston. Very friendly staff, clean, neat...fantastic cookies and free coffee, tea and hot chocolate at the lobby

Review collected in partnership with Hampton

Was this review helpful? Yes
Mike M, General Manager at Hampton Inn Bedford - Burlington, responded to this review

Dear Guest, Thank you for staying with us recently at the Hampton Inn Bedford/Burlington. We appreciate you taking the time to review us on Trip Advisor. We're glad to hear you had a chance to enjoy all of our ammenities. Thank you for your positive comments regarding our hotel and staff - we hope to see you again in the... More

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Additional Information about Hampton Inn Bedford - Burlington

Address: 25 Middlesex Turnpike, Billerica, MA 01821
Phone Number:
Location: United States > Massachusetts > Billerica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Bedford - Burlington 2.5*
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Also Known As:
Hampton Inn Bedford - Burlington Hotel Billerica
Hampton Inn Billerica
Billerica Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
129

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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