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Bedford Plaza Hotel

340 Great Road, Bedford, MA 01730
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Bedford Plaza Hotel
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135 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW

This was one of the worst stays that I've had. I expected a nice hotel. Half of the equipment didn't work in the room. I have kids and there were hazards all over the room. The room was dirty and wasn't even cleaned after our first nights stay. I had to get my card rekeyed every night. Because of the... More 

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Red Hook, New York
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean room. Quiet. Poor towels and pillows. No blankets. Who wants to use the bedspread? Smelled like they were covering up an odor. Breakfast was no coffee and white bread for toast. Pool looked nice.

Was this review helpful? Yes 3
Chelmsford, MA
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Price and location are the only positive features of this property . But when you pay $109.00 for a hotel room in Bedford, MA, what you get (in this case) is a worn-out, mostly neglected facility, with (things like) a 20-year old TV with only a few working channels, a toilet that barely flushes, a 'breakfast' consisting solely of cereal... More 

Was this review helpful? Yes 1

Travelers are raving about these Bedford hotels

Madison, Maine
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2015

1) I had prepaid for a rollaway, and was told I would have to pay again 2) I had been told the pool would be open, upon arrival told no lifeguard available - yet there was a sign by the pool that said no lifeguard on duty - swim at your own risk 3) there were multiple children in the... More 

Was this review helpful? Yes 1
Tokyo, Japan
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 25, 2014

I stayed here on a business trip. It was very late when we arrived which is the reason we chose this hotel. After checking in most of the people in my group found something wrong with the rooms. Problems ranged from smoke smell, stains, to hair on the bed. When we tried to leave the hotel citing those reasons the... More 

Was this review helpful? Yes 5
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 26, 2013

We stayed here for a weekend and it was a great stay, loved the place and surroundings area. Room was clean and nice smell. Staff was very helpful. Good continental breakfast. Underground paking was very good.

Was this review helpful? Yes 3
Worley, Idaho
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2013

I was about 12 when this place was built. It was called the Arrowhead Motel because of it's shape. I remember playing on the roof after the construction workers went home in the afternoon. After it was finished we would jump off the roof into the pool, of coarse we weren't staying in any of the rooms and had to... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 12, 2013

Our family stayed at the Bedford Plaza for one night. From the time we entered the lobby, there was a musty smell. It continued in the stairwell (you don't want to use the elevator) and our room smelled musty as well. The ancient window-fitted air conditioner did little to remove the musty smell or cool the room. The internet did... More 

Was this review helpful? Yes 6
Toronto, Ontario, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 12, 2013

We stayed one night. It was too long. The wireless did not work the entire time we were there, despite many attempts to use it. Our request for pillows was not followed through, despite an insistence they would be delivered. Our room was musty smelling, and the ancient window air conditioner did little to cool the room. When we complained,... More 

Was this review helpful? Yes 4
Clinton, Massachusetts
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 27, 2013 via mobile

I read the Plaza is now also provides low income housing I was surprised the state would even approve it. The service and general maintance had been declining to the point of...ridiculous. Though I never chose th plaza for its ambience I had decided to stop staying there. After a couple months I decided to try again wondering if the... More 

Was this review helpful? Yes 4
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