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Doubletree Hotel Boston/Bedford Glen

Certificate of Excellence
GreenLeadersBronze level
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44 Middlesex Turnpike, Bedford, MA 01730
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Doubletree Hotel Boston/Bedford Glen
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Doubletree Hotel Boston/Bedford Glen
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592 reviews from our community

Traveler rating
    286
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    57
    25
    11
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130
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fremont, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Our stay at the Double Tree Hotel in Bedford, MA over a four-day period was pleasant. The accommodations where about average, but clean and welcoming. However, the configuration of the hotel is somewhat sprawling in terms of easy access to the lobby area. My wife and I did the buffet for breakfast, which was about average but the offering was... More 

Review collected in partnership with DoubleTree by Hilton

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Bay City, Michigan
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I visited the Doubletree in May for a quick meeting and was blown away by the people from the moment I stepped inside. I was greeted by the desk as I entered the lobby and everyone I saw on the way to my room stopped, smiled and greeted me. While I didn't have the opportunity to enjoy the restaurant or... More 

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lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

Thank you very much, I am proud of my team! Lynne More 

Spring, Texas
1 review
4 of 5 stars Reviewed 1 week ago

The staff is friendly and helpful. The rooms are comfortable and clean. Beds comfortable also. Grounds are well kept and attractive and this is now my hotel of choice in this area. Continental breakfast was included and was ok but I would not pay $12 for it.

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lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

Thank you! We look forward to seeing you again George. Lynne More 

Riverdale, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel to attend Brandeis Graduation in Waltham. The staff that I encountered were very nice, helpful and patient. The hotel is in a great location ... ie mall and restaurant choices and close to Waltham. I would suggest not charging for roll away beds when the hotel is sold out of double accommodations. I would definitely... More 

Review collected in partnership with DoubleTree by Hilton

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lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

Thank you Tracy and duly noted about the rollaway beds. We do rent them ourselves and just pass along our cost to do so to the customer. Point taken and thanks for mentioning my terrific front office staff! Lynne More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

This hotel is so poorly designed that it can take 15 minutes to get from section to another. The carpeting is also a deterrent to moving rolling luggage. The only positives are the cleanliness of the rooms and the comfort of the beds. I would not suggest that anyone stay in this hotel

Review collected in partnership with DoubleTree by Hilton

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lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

I'm sorry that you found our hotel difficult to navigate. It is indeed large and I understand your feelings and certainly wish I could change the layout. Thanks for your business. Lynne More 

Bedford, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a training session. A warm and welcoming reception staff guided me through what seemed like a maze of hallways to the guest room overlooking a nicely landscaped patio. Double beds were very comfortable and room was immaculate, though starting to show some age particularly in the bathroom/tub/shower. The conference room set up / staff was top... More 

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lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

Thanks very much and I'm hopeful that you will visit us again. We will continue to strive for "over the top" food and beverage. Lynne More 

Chalfont, PA
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you are looking for a quiet place for your business trip, this is not the place. They have bus loads of high school sporting teams, when hotel room doors slam it is blood curdling, landscaping power tools in the early morning, etc.

Was this review helpful? Yes
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

I'm sorry that the hotel was noisy during your stay. Many different dynamics can occur in the hotel business and unfortunately during your time with us you obviously experienced less than favorable conditions. Thanks for your business. Lynne More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I had a quick in-and-out type of trip to Burlington/Bedford. Reception at the DoubleTree was kind and open, upon arrival I got a warm cookie and a couple of bottles of water. Room was clean, quiet, and spacious. Checkout process was quick and the free hotel shuttle was a nice way to get to the office. I would recommend this... More 

Review collected in partnership with DoubleTree by Hilton

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lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

Thank you Adrian! Please come and see us again. Lynne More 

Campo Grande, Brazil
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This Double Tree hotel is near Boston and you think you are in a resort like location. Large rooms, beautiful grounds and nice staff. There is a lot of construction going on around the hotel so it is a bit tricky to get to using a GPS and the address given on line, but other than this problem, it is... More 

Review collected in partnership with DoubleTree by Hilton

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lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

Thank you for staying with us! Lynne More 

Westport, Connecticut
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for two nights with my two daughters to attend a rowing regatta in nearby Lowell. As we had to leave at 6.30am on Saturday morning I ordered roomservice to between 6am and 6.15am (their earliest option). At 6.20am nothing had arrived and I went downstairs to the front desk to ask what was happening. They... More 

Was this review helpful? Yes
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review

Thank you for letting me know about the room service issue. I am disappointed and will certainly follow up with room service. Thanks, Lynne More 

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