We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Baltimore White Marsh

3.0 of 5 4980 Mercantile Rd, White Marsh, MD 21236
Hotel website
Hotel deals
Hotel packages
Special Offer
White Marsh Mall Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Residence Inn Baltimore White Marsh
Professional photos View all
Browse nearby
Residence Inn Baltimore White Marsh
Residence Inn Baltimore White Marsh
Residence Inn Baltimore White Marsh
Write a Review

107 reviews from our community

Traveler rating
    43
    46
    9
    3
    6
See reviews for
29
16
8
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (21)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (21)
All months
Harrogate, United Kingdom
Top Contributor
152 reviews 152 reviews
131 hotel reviews
311 helpful votes 311 helpful votes
3 of 5 stars Reviewed yesterday NEW

Overall a good 4 night stay at this hotel. As a Gold member got a 2 bedroom suite upgrade. The room was nice but did show some ware. Wallpaper coming all the wall and some writing on the wall. There was a nice full size kitchen, and fireplace. The breakfast was good and basic but did the job. The staff... More 

Was this review helpful? Yes
Arlington, Virginia
Top Contributor
57 reviews 57 reviews
34 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed this past Christmas Eve to visit family and friends. The room was very large and loved the separate living room area with kitchen. The staff were very friendly. I have no complaints except we were sorry we couldn't take part in the free happy hour, because we had to go to our own party. Will stay again if... More 

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay! We hope to have the opportunity to welcome you... More 

USA
Top Contributor
90 reviews 90 reviews
7 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were large and comfortable. The breakfast was good. The evening happy hour had food, beer and wine at no charge. The hotel is close to shopping mall. Parking was free and accessible. The price was average.

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear Prof002- Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay! We hope to have the opportunity to... More 

Albany, Georgia
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've been staying here for about a week now and today a pipe burst on the roof or ceiling and completely flooded the fourth floor including my room! Soaked my clothes and some shoes, but luckily I had my wife there to switch rooms and gather our belongings. The hotel staff came into the room while she was asleep and... More 

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

On behalf of The Residence Inn Baltimore White Marsh we would like to thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Please know that we did our best under the circumstances to ensure the safety of our guests and to assist in the relocation process. We truly apologize that... More 

nyc
Top Contributor
55 reviews 55 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 9, 2014

Recently visited RI in White Marsh as an alternative to staying in downtown Baltimore. We stayed in a 2 bedroom/2 bath room. The space was generous, clean, and comfortable. Front desk staff at check-in and departure were pleasant and helpful. This location is adjacent to the White Marsh Town Center shopping mall. There were lots of dinner options within a... More 

Was this review helpful? Yes
Leslie A, General Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay! We hope to have the opportunity to welcome you... More 

Thomson, United States
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 28, 2014

This hotel has a very friendly and knowledgeable staff, check in was quick and easy. The room was clean but did have an odor, but might have been from the next door room who had a dog with them. The beds are still the outdated Marriott standard bed. I stayed for two night and moved to a renovated residence inn... More 

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

It’s a pleasure to know that your time here at the Residence Inn Baltimore White Marsh was truly enjoyable. We want to thank you for taking the time to share your great experience with us and all the other TA Members. It leaves the biggest smile on our face to know that your stay was pleasant . Thank you for... More 

Lowellville
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 20, 2014

This locations allows pets. The pets have done there business in the hallways, in beds and rugs. This is very unclean conditions and there is no way to get that out of a mattress. The manager named Leslie refuses to discuss or resolve this issue. I requested a refund for a pre-paid night stay (we did not stay after smelling... More 

Was this review helpful? Yes 2
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

On behalf of The Residence Inn Baltimore White Marsh we would like to thank you for sharing your feedback with us. We are truly concerned to hear that we did not exceed your Expectations on your visit. Your concerns have been addressed to the rest of the management team and we truly hope you give us another opportunity to show... More 

Albany, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014

Nice area, close to shopping and not very far from the Baltimore Harbor. This hotel was nice,clean and well kept. I would stay here again. I was kinda worried about staying in a pet friendly hotel after reading some reviews but, very pleased at how clean and well kept it is. No animals smells at all.

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

It’s a pleasure to know that your time here at the Residence Inn Baltimore White Marsh was truly enjoyable. We want to thank you for taking the time to share your great experience with us and all the other TA Members. It leaves the biggest smile on our face to know that we exceeded your expectations and we hope to... More 

Saratoga Springs, New York
Top Contributor
91 reviews 91 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 8, 2014 via mobile

We stayed only 1 Friday night while passing through on I 95. We always stay at Marriott properties and frequently use RI because we like the kitchenette and extra space so we have a good frame of reference. This property has some ups and downs. How much you enjoy it will depend upon your expectations and priorities. The good things:... More 

Was this review helpful? Yes 1
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Thank you for taking the time to share feedback about your recent stay at our property. It's great to hear how much you enjoyed your time with us. We take a lot of pride in providing the best service, cleanest rooms, and providing an experience rather than just a night’s stay! We hope to have the opportunity to welcome you... More 

Sunnyvale, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2014

This Residency-inn is in a very good location, nearer to big mall, Chipotle, Starbucks, and AMC is in walking distance. Very close I-90. Staff is very courteous My stay was for two weeks, and suite was maintained very neat.

Was this review helpful? Yes
BWIMSManagement, Manager at Residence Inn Baltimore White Marsh, responded to this review

Dear Ram995- Thank you so much for taking the time to review our property! I am glad you found our property convenient to I-95 when traveling in the Baltimore- White Marsh area .Our staff takes a tremendous amount of pride in ensuring that they exceed our guest expectations with every stay. . We hope to have the opportunity to welcome... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Baltimore White Marsh? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Baltimore White Marsh

Address: 4980 Mercantile Rd, White Marsh, MD 21236
Location: United States > Maryland > White Marsh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Baltimore White Marsh 3*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, BookIt.com, Hotels.com, Cheap Tickets, Orbitz, Travelocity, Despegar.com, Marriott, Odigeo, TripOnline SA and Tingo so you can book your Residence Inn Baltimore White Marsh reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Baltimore White Marsh Hotel Baltimore
Baltimore Residence Inn

26 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Pool/beach area (1)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay