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Hampton Inn Baltimore / White Marsh

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8225 Town Center Dr., White Marsh, MD 21236
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Hampton Inn Baltimore / White Marsh
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Hampton Inn Baltimore / White Marsh
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270 Reviews from our TripAdvisor Community

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Traveler rating
    151
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    29
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    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (270)
  • Mar-May only
    (88)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (40)
All months
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for a night last October and while we are always very pleased with Hampton Inns, and this one was no exception--we did have a minor issue about which I wrote on this site. I had a quick reply from the manager, Renee Taylor, apologizing and inviting us to try them again in the future.... More 

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Nina, Thank you so much for submitting another Trip Advisor review after your stay with us last week. It was great to meet you in person and I really enjoyed our chats during your visit. While your October visit had some minor issues, I'm certainly glad that your recent one was much better and represented our true hospitality and... More 

Frostburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

We reserved a non smoking room but when we checked in they were all out and we were put into a smoking room. Besides that I have never had a problem with Hampton Inn and will probably stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Shelby, Thank you for taking the time to submit an online review after your recent visit at our Hampton Inn. While we enjoy reading the positive comments and compliments, we also welcome and want to hear about the issues of concern, too! Please know that all guest feedback is very important to us, as we know it’s the candid... More 

Islip Terrace, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Again while visiting family in Md, we stayed at this Hampton Inn because we've never had a problem and people are so friendly.Breakfast is as good as it could be and shopping is right across the way. Also close to the thruway I-95. It's a bit out of the way from family but it's so worth the stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Ronald, Thank you for your loyalty to our Hampton Inn in White Marsh and we truly appreciate your online review. Our goal is to always provide the accommodations and services that our guests expect and deserve and it’s nice to know that we have met your expectations on each visit. It was a pleasure hosting your visit, once again,... More 

Camp Hill, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at other Hamptons and the quality of this hotel is consistent with the brand. Most impressed with the employee quality, also the design quality of the site and the structure. We were involved with a family event, but we did experience a walk to a nearby off-premises resturant.....lots of nearby amenities!

Review collected in partnership with Hampton

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Edward, Thank you for sharing your experiences after your recent family visit at our facility. We are certainly in an area that has a variety of things to do and it’s great when guests have a chance to enjoy some of the local flavor while visiting the White Marsh area. We appreciate your feedback, as it not only highlights... More 

Temple Hills, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This is a cool place to stay but not for more than one night. Staff was super friendly and very helpful. Service call were answered immediately, however, the room did not meet my expectations. I stayed in a suit (I was not impressed, at all, with this room) and my heating unit did not work in the living room area.... More 

Review collected in partnership with Hampton

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Markita, Thank you for completing an online review after staying at our Hampton Inn. We truly welcome all feedback from our guests and appreciate your honest and personal critiques of our facility and services. We pride ourselves in our customer service and it was great to hear that this was apparent during your stay. I extend my personal apologies... More 

Delran
1 review
5 of 5 stars Reviewed 2 weeks ago

The beds and linens were very clean and comfortable! I actually got some sleep during our 2 day stay! The breakfast was very good with lots of options to choose from. The staff was very helpful and friendly! We had a great weekend!

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "51renees", Thank you for taking the time to complete a Trip Advisor review after staying at our Hampton Inn White Marsh. It was our pleasure having you as our guest and its great to hear that you had a chance to relax and enjoy your weekend. We appreciate your feedback and look forward to hosting your next visit to... More 

Ashburn
1 review
3 of 5 stars Reviewed 2 weeks ago

We were staying here for a wedding and let me start by saying the positives: Well run front desk; courteous and efficient. Well maintained room with comfortable bed and lovely bathroom for a hampton. Now the negatives: We reserved a King One-bedroom suite. Imagine our surprise to find that we had one enormous space, without a bedroom. When questioned, it... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Christopher, Thank you so much for submitting a review after your recent visit at our Hampton Inn. Our goal is certainly to provide the best facility and guest services that we can and we want all of our guests to enjoy their visit from beginning to end. Please know that we appreciate all feedback and use this information to... More 

Honolulu, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

For a lower classes hotel my expectations were not very high. But compared to hotels in the same category it far exceeded my experience with their competitors. Rooms were extremely clean and well maintained. Staff service was even better. Super friendly and able to provide the usual forgotten amenties.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Wenona H, Thank you for taking the time to share your experiences about your stay at our Hampton Inn in White Marsh. We take pride in our hotel and the services we offer and it's great to know that we have exceeded your expectations in both areas. We welcome and appreciate all feedback and comments from our guests, as... More 

Mount Laurel, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

On Friday, July 3, 2015, my family and I checked into the Hampton Inn – Baltimore for a scheduled family reunion (see receipt for room attached). Upon arrival (nor upon leaving), were we afforded any carts for the transport of our luggage, hence us having to make several trips back-and-forth to the room. The process of getting our luggage was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Salina D, It was a pleasure speaking with you by phone yesterday and I wanted to thank you, once again, for your honest and candid opinions and comments regarding your recent stay. I am truly sorry for the experiences you encountered during your stay and have shared them with my entire hotel team. More specifically, I have discussed the... More 

Raleigh, North Carolina
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really like staying at Hampton Inns because they are predictably clean, comfortable, and safe-feeling. This was my second stay at this same hotel, and I would stay again. It is also amazingly quiet, considering how close to the highway it is. The staff were all very helpful and friendly.

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Mara B, Thank you so much for submitting a Trip Advisor review after your recent visit at our hotel. It was certainly our pleasure hosting your stay and we're so very glad that you enjoyed your time with us. We make every effort to provide a facility that meets the needs of our guests and hope that all of... More 

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