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Hampton Inn Baltimore / White Marsh

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8225 Town Center Dr., White Marsh, MD 21236
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Hampton Inn Baltimore / White Marsh
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Hampton Inn Baltimore / White Marsh
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242 reviews from our community

Traveler rating
    134
    73
    24
    10
    1
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80
55
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (80)
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NHP, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice Hotel but could have been more reasonably priced. Very clean rooms with no strange odors. Parking was good and location is right off I95. Close to restaurants and shopping malls. The staff was very helpful when my card key would not work properly. The breakfast was good but lobby area needs to be a little larger. I would stay... More 

Review collected in partnership with Hampton

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Franklin, New Hampshire
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We visited the Baltimore area to celebrate the birth of our newest granddaughter and needed to find a hotel near the proud parents. Based on other TripAdvisor reviews and the advertised totally clean linens between guests - including duvet, we booked the Hampton Inn. For our first stay at a Hampton Inn, we could not have asked for a better... More 

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ludlow, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The room : very noisy room, breakfast was okay, room was clean , towels, internet okay, staff friendly, parking was not great, had to walk a bit to hotel, restaurants very convenient to hotel and a large variety to choose from. I am a diamond member and did not see any signs for parking as I have in other Hampton... More 

Review collected in partnership with Hampton

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Colette, Thank you for taking the time to submit an online survey after your recent visit at our hotel. Please know that we make every effort to provide the best possible accommodations and services for our guests and welcome all feedback, as this type of information helps to keep us on track with this goal. I truly understand your... More 

Bear, Delaware
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel was clean except that the AC was a little noisy. The breakfast was ok the coffee strong overall eatable. The bed was comfortable and the room was quiet. The hotel accommodated our wishes with allowing food to be brought in. To explain we had a basketball tournament and the hotel filled up with teams. They worked with us... More 

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "UltimateGreek", Thank you for completing a Trip Advisor review after your visit with us last weekend. It was a pleasure hosting your team's visit to the area and appreciate you sharing your comments and feedback. Our goal is to provide the best possible accommodations and services to all of our guests and I'm glad to hear that we were... More 

Carmel, United States
1 review
3 of 5 stars Reviewed 1 week ago

I would give this hotel a 3 out of 5 stars because of staff interaction and promises made by the manager not being fulfilled. The rooms were clean and comfortable and the staff at the desk was pleasant. I would not recommend the shuttle service as it is not a pleasant experience.

Review collected in partnership with Hampton

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "Jennifer M", Thank you for taking the time to submit a Trip Advisor review after your visit at our hotel. As I read your comments, I am unsure of the conversations with hotel management that you are referring to, but certainly welcome the opportunity to discuss further. Please know that our goal is to provide the best possible services... More 

Lake Worth, Florida
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I needed accommodations close to my family and chose the Hampton Inn in White Marsh. I had stayed there several years before. It definitely showed the years but was nice enough. The staff was friendly, the room comfortable and breakfast was as expected.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "Sylvia", Thank you for completing an online review after your recent visit at our hotel. We truly appreciate your feedback and comments, as they are helpful in our journey to provide the best possible services to our guests. Your patronage and loyalty is very important to us and we hope you will consider us, once again, to be your... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very nice as it's semi hidden behind local restaurants, unfortunately the pool wasn't open as spring has just hit out back there is a large open area with comfortable patio furniture a fire pit as well along with a stainless steel grill. The offer coffee 24 hours a day, breakfast buffet is from 6am to 10am it... More 

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "twaugh1983", Thank you for taking the time to complete an online review of our hotel after recently visiting the Baltimore area. It is certainly a pleasure receiving feedback from our guests, as this is a great way for us to know what our guests are experiencing. Providing great service and comfortable accommodations is most definitely at the top of... More 

Flower Mound, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at this facility and while we travel extensively, it's rare to be treated like "family" in a hotel setting. We were in town for a funeral and Renee, Paula, Sam and Jessie did everything in their power to turn the hotel into our "home" during our stay. While the facility is beginning to age (we've stayed there... More 

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "Micha A", Thank you so much for completing such an awesome Trip Advisor review after your recent visit at our Hampton Inn in White Marsh. We extend our condolences to you and your family, once again, and hope that your travels home were safe. We make every effort to provide that home-away-from-home atmosphere for all of our guests and... More 

Myerstown, Pennsylvania
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, the good. The staff were mostly accommodating and friendly. The room appeared to be clean. Now for the negatives. The first night there was a "locker room" smell that came out of one of the vents and lingered till morning. Thankfully it mysteriously disappeared the second day we were there or I was going to check out and go... More 

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "Geno2138", Thank you for submitting an online review after your recent visit to our Hampton Inn. We appreciate all feedback from our guests and use any issues of concern reported as opportunities to train, re-train and/or enhance our services or product. Please know that our goal is certainly to provide the best possible accommodations and amenities and I extend... More 

Staten Island, New York
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

When we arrived we were welcomed with warm smiles and nice hot cookies and coffee or tea or cocoa. Beds were very comfortable! A free shuttle service to local restaurants and an incredible complimentary breakfast with all the trimmings in the morning. What more could you ask for?

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "ArubaBunny", Thank you for completing a Trip Advisor review after your recent stay at our Hampton Inn. Please know that our goal is to give great customer service along with comfortable, relaxing accommodations, and it's nice to hear that you have noticed our efforts. We realize that our guests have options when choosing a hotel and we're so very... More 

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