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Hampton Inn Baltimore / White Marsh

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8225 Town Center Dr., White Marsh, MD 21236
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Hampton Inn Baltimore / White Marsh
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Hampton Inn Baltimore / White Marsh
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225 reviews from our community

Traveler rating
    125
    69
    20
    10
    1
See reviews for
70
53
14
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • English first
  • Any
English first
  • All months
    (225)
  • Mar-May only
    (63)
  • Jun-Aug only
    (58)
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    (64)
  • Dec-Feb only
    (40)
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jackson, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

I arrived three minutes afer 10am for breakfast and was told no food available. The kitchen staff actially screamed at me, and despite a supervisor attending to me, she still loked at me as though I was begging for food. Front desk upon checking in, went ahead to deposit the $200 cash I gave him despite telling him it was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "Basil B", Thank you for taking the time to write a review about your experience at our hotel. Please know that our goal is to provide courteous, friendly service, along with great accommodations to all of our guests and if we failed to meet your expectations, we want and need to know. You can certainly rest assured that the... More 

Colleyville, Texas
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I spent two nights in this hotel. We found the rooms a little small, but not too tight. There was no refrigerator. However, the shower and the bed more than compensated for these issues. The bed was particularly comfortable. The hotel offers a nice complimentary breakfast. However, due to our schedule we were not able to eat... More 

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "JackB", Thank you for your detailed review after your recent visit at our Hampton Inn. Assuring that our guests have a pleasant, comfortable stay is at the top of our list and when we accomplish that goal, we are certainly happy to hear about it. It is great receiving feedback from our guests, as it let's us know where... More 

Poughkeepsie, United States
1 review
5 of 5 stars Reviewed 1 week ago

We love the Hampton Inn! Always clean, quiet, friendly staff, and of course COMFORTABLE beds! The breakfast offers lots of good options. This location lived up to our expectations. Will definitely stay here again, when we are passing through.

Review collected in partnership with Hampton

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "IvyM", Thank you for taking the time to complete a Trip Advisor review after your recent stay. Our goal is certainly to provide the best possible service to our guests and we look forward to hearing about each experience. It was our pleasure being your host for that visit and it's great to hear that we exceeded your expectations.... More 

Boston
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

very busy high traffic area, amenities did not match lower costing hotels (no refrigerator, poor coffee maker) Could not shut off or adjust heating/cooling system which was noisy. Ice maker on our floor out of order. One of elevators out of order. It was quiet, beds comfortable and breakfast adequate. Would not stay here again. Possible plus for some: big... More 

Review collected in partnership with Hampton

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "mollysnene", Thank you for taking the time to complete a Trip Advisor review after your recent visit with us. I believe we have already communicated in regards to your concerns, but I just wanted to follow up and respond to this review, as well. Once again, I extend my sincerest apologies for the inconveniences you encountered and hope that... More 

Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location to shopping and restaurants. Hotel convenient to I-95. Hotel clean and up to all that you should expect from Hampton Inns. Staff helpful and friendly. We did have a less than positive check out experience due to some computer problems and being able to easily split the room costs among multiple parties. Had to just leave it on... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Sandy, Thank you for taking the time to submit an online review after your recent visit with us. It is certainly nice to hear that you were pleased with our location, facility and hotel staff and we're so very glad that you chose our hotel while visiting the White Marsh area. My sincerest apologies for the issues at your... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Paula Eggleston was absolutely awesome, helpful, and extremely knowledgeable as well as the rest of the staff.Had to attend the bottle show.it was great.Paula Eggleston was absolutely awesome, helpful, and extremely knowledgeable as well as the rest of the staff.Had to attend the bottle show.it was great.

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Tim K, Thank you so much for submitting a Trip Advisor review after your recent visit with us this past weekend. It is wonderful hearing that Ms. Eggleston and the rest of my Hampton Staff were friendly and helpful during your stay. While we make every effort to provide such great service, it's certainly nice to know that our... More 

Baltimore, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hampton Inn is a great hotel, the only downfall is they did not have a restaurant in the hotel; however their is the Hilton as you walk out the door and a few steps to the hotel to get your food. Otherwise I would recommend this hotel to anyone looking and also they have smoking and non smoking rooms... More 

Review collected in partnership with Hampton

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ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Jacqueline, Thank you for you submitting an online survey to Trip Advisor after your visit with us. It is certainly a pleasure when guests share their experiences with others who may be planning an upcoming visit. While we know our guests have many choices when traveling, its great to know that you were pleased with selecting our hotel. Again,... More 

Fort Smith, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I love the fact that all of the linens are fresh and they leave a note to tell you so. Carpet appeared clean and you didn't get grossed out to walk on it. The heater thermostat was a little touchy but it was 17 degrees! Overall a good place to stay and I am very picky!

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Debra, Thank you for completing a Trip Advisor review after your recent visit at our Hampton Inn in White Marsh. Your comments and compliments of our hotel are truly appreciated and we're so very glad that you had a comfortable stay. It was our pleasure hosting your business trip and should your travels bring you back our way, we... More 

San Antonio, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice and organized facility with friendly staff. My only complaint was that I was in a room closest to a nearby freeway so road noise woke me up. Ask for a room away from freeway end of building and you should be ok.

Review collected in partnership with Hampton

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear Clinton F., Thank you for taking the time to complete an online survey after your recent business trip in the Baltimore area. It was certainly our pleasure to host that visit and we're so very happy to you were pleased with our facility and service. I extend my sincerest apologies for the disturbances you encountered from the highway traffic... More 

stratford
Top Contributor
57 reviews 57 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

on the day I arrived they were getting new mattresses and one of the elevators was not working. I could not get an early check in due to the project so I did some work in the lobby until check in. I was given a room key and schlepped my things up to the third floor to find the door... More 

Was this review helpful? Yes
ReneeTaylor, General Manager at Hampton Inn Baltimore / White Marsh, responded to this review

Dear "Mrkot", Thank you so much for choosing our Hampton for your recent visit and I am truly sorry for the confusion with your registration. As you can imagine, switching out an entire hotel of bedding was quite the project and with an elevator that became inoperable, the task became even more challenging. While our goal was to minimize any... More 

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