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Hilton Garden Inn Baltimore / White Marsh

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5015 Campbell Blvd, White Marsh, MD 21236
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Hilton Garden Inn Baltimore / White Marsh
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Hilton Garden Inn Baltimore / White Marsh
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322 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Tampa, United States
5 of 5 stars Reviewed 2 days ago NEW

Hotel staff were very efficient, very quite room with the best fluffy pillows and comfy bed. breakfast was high quality with chef making custom omlettes, great food and service. Hotel sent limo to collect us from local airport free as hotel shuttle wasnt available. Definetly will stay again on next trip. Hotel within easy walking distance of shops and restuarants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Cara D, Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Hello Bailey N., Thank you for taking the time to complete an online review of our property. We are delighted that your stay with the Hilton Garden Inn Baltimore White Marsh was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with... More 

Albuquerque, New Mexico
Level Contributor
233 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night on a recent business trip. The hotel is a pretty standard Hilton Garden Inn – the hallways seemed maybe a touch run down compared to others I’ve stayed in recently – but the staff was pleasant and it seemed to be well cleaned. I took advantage of Hilton’s new ‘e-check-in’ feature so had booked my... More 

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Cara D, Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Hi Gypsyuno, Thank you for taking the time to submit a Trip Advisor review after your recent stay and I’m glad that you enjoyed your visit to our area. We make every effort to provide comfortable accommodations, along with great customer service, so that our guests can really enjoy their visit from beginning to end. It’s a great feeling to... More 

new York, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

great place in every way. Staff were fabulous. Service was terrific. Every need was met...including business services, food and drink, cleanliness, efficiency...has an outdoor garden where one can take one's lunch. You need to tell the staff to turn down the air conditioning. Know that it is a $50 ride from the Amtrack train station...if you have business in Baltimore,... More 

Review collected in partnership with Hilton Garden Inn

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Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Marianne, Thank you for the very nice review of our hotel. I am very pleased that our staff was able to make your stay great. We look forward to seeing you the next time your travels bring you to the White Marsh area. Madeline Zimmer General Manager More 

OBX
Level Contributor
178 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a friends trip to the area and was very pleased with my stay. Clean, very friendly staff and pretty quiet even though it's just off the expressway. Sat outside on their patio a couple of times and it was nice even outside. Room was clean and pretty quiet at night other than a few times where people... More 

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Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Jeffrey, Thank you for taking the time to share some feedback regarding your most recent stay at our property. It is always our goal to provide our guests with a stay experience exceeding their expectations. We truly appreciate the time you have taken to share some feedback as it can only help us improve. Thanks again and we hope to... More 

Raleigh, North Carolina
Level Contributor
251 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 486 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton Garden Inn for a wedding in Baltimore for two nights. Due to the recent unrest in Baltimore, it was nice to stay outside of the actual city. Overall, the hotel was very nice and we had a pleasant stay. The hotel staff at the front desk and at breakfast were very friendly. Our room was... More 

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Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Thank you so much for posting such a wonderful and detailed review of the Hilton Garden Inn White Marsh. We are thrilled you enjoyed your stay. We look forward to hosting you again if your travels bring you back to Baltimore. Respectfully, Madeline Zimmer General Manager More 

Long Neck, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My family has stayed at this hotel several times. It is in a great location for us, is very clean and the service is wonderful. Rooms are clean, bed is comfy and extra pillows are provided. It is quiet too. Free breakfast is a plus, but it is limited in the selection. However, the breakfast you can purchase is very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Susan, I am glad that you took the time to review the HGI on TripAdvisor. Thank you for the wonderful words about our hotel. We look forward to seeing you in White Marsh again. Madeline Madeline Zimmer General Manager More 

Oak RIdge, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My son and I stayed here for two nights as we were in town for a lacrosse tournament. The hotel staff was friendly and the room was well appointed. The lobby was clean and inviting, and quite large. They had flavored water and cookies out for the guests daily. The hotel was within walking distance of an outdoor mall that... More 

Review collected in partnership with Hilton Garden Inn

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Cara D, Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Hello Lisa M, Thank you for taking the time to provide your feedback on your recent stay with us. I was pleased to see that you enjoyed your stay and the amenities the hotel has to offer. We look forward to the opportunity of welcoming you back, when your travels bring you to the Baltimore area. Take Care, Cara DiPietro... More 

Corning, New York
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for a wedding and experienced some great things and some terrible things. The great - room was clean, bed was comfortable, WI-FI worked well and Keurig in the room was awesome. The lows - we were given all decaffeinated coffee for the Keurig and breakfast was AWFUL. It is labeled a "buffet" but it... More 

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Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Michael, Thank you for taking the time to review our hotel on TripAdvisor. We were happy to hear you liked our hotel rooms, but I am sorry to hear of your dissatisfaction with our breakfast service. We strive to give our guests the best experience every time they dine with us. Obviously we have fallen short of that expectation recently... More 

Fishersville, United States
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed June 22, 2015

I was conducting business in the Aberdeen, MD area but all the hotels were full so the best rate and location I was able to get was in White Marsh. The location turned out to be great, with many restaurants and two malls within walking distance as well as an Ikea store. The White Marsh location provides easy access to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Cara D, Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Hello Chad M, Thanks for posting an awesome review! We truly appreciate it when guests take the time to share their experiences to help other travelers plan future business trips, vacations or a weekend get-away. We are definitely in a location that has a little bit of everything and we hope you had a chance to enjoy some of it!... More 

Level Contributor
262 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
1 of 5 stars Reviewed June 19, 2015

Wow. One of my worst stays in a long time. First, the parking spots are too close together. Getting a suit case out of a back seat is a tight squeeze. I am a Diamond status guest, (Platinum with Mariott)...I know my hotels. I have even stayed at this hotel in the past. I was given a room where you... More 

Was this review helpful? Yes 1
Cara D, Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Hello Shersei, Thank you for taking the time to submit an online review after your recent visit at our Hilton Garden Inn. While we enjoy reading the positive comments and compliments, we also welcome and appreciate hearing about any issues of concern, too! All guest feedback is very important to us, as we know it’s the candid opinions of our... More 

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