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Hilton Garden Inn Baltimore / White Marsh

Certificate of Excellence
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5015 Campbell Blvd, White Marsh, MD 21236
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Hilton Garden Inn Baltimore / White Marsh
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Hilton Garden Inn Baltimore / White Marsh
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308 Reviews from our TripAdvisor Community

Traveler rating
    171
    96
    21
    7
    13
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84
68
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117
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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  • All months
    (308)
  • Mar-May only
    (97)
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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel was in a great location. Check-In was a bit of a problem, and because I needed my passport, it wasn't there fault. I would have thought maybe, after it being faxed, and sitting waiting someone would have said something or even offer us free breakfast for the trouble. Rooms were nice, clean. A little loud, because there was... More 

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Indianapolis, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hilton Garden in was a great location to stay, rooms and staff very helpful. Was surprised to see that the pool had a life guard which for families would probably be a good thing. Fitness center had good equipment rooms were nice, adjustable mattress was something I had never seen in a hotel before.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Cara D, Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Hello Douglas W., Thank you for posting an awesome review on Trip Advisor after your recent visit at our Hilton Garden Inn. I’m glad to hear that you enjoy your stays with us when you travel to Baltimore. It’s always nice to hear positive reports from repeat guests such as yourself. We truly appreciate all comments and our goal is... More 

Maryland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel is convenient to shopping, restaurants and I95. The rooms were clean, the beds super comfortable and the staff amazing. I liked the many gathering places in the lobby for just sitting and talking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Nancy N, We are happy to hear you enjoyed your stay at the Hilton Garden Inn White Marsh. We hope to see you on your next visit to our area. Madeline Zimmer General Manager More 

Bedford, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My umpteenth stay here. As good as always. Some new faces on the staff, but as welcoming as ever. Improving stock of craft ales at the bar so extra Brownie points there! One complaint, and this applies to a lot of hotels not just this one. The room doors are heavy, as expected for fire resistance, security etc. however, if... More 

Was this review helpful? Yes 1
Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Mosketoe, Thank you for taking the time to write a review about the Hilton Garden Inn White Marsh. I do like your suggestion of a sign being posted about closing the doors quietly. I will be looking into that - thank you for the suggestion. We look forward to hosting your next visit to the White Marsh area. Madeline Zimmer... More 

Cleveland, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

A perfect hotel for business in the White Marsh area. Great location that is close to shopping and several restaurants within walking distance. The staff encourages participation in the rewards program and provided bottled water upon completion of enrollment. The restaurant served an outstanding breakfast for a reasonable price. When I asked for the largest Diet Coke they had for... More 

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Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Kellye, Thank you for the wonderful review. We are glad you like the hotel and look forward to seeing you again in the future. Madeline Zimmer General Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had to make a 2-day trip to the Baltimore area, and chose to stay in the Hilton Garden Inn at White Marsh. The hotel is typical of the great service and cleanliness of rooms which I have always found at Hilton Garden Inns; the in-room Internet worked great, and the hallways were always clean from guests' trays from room... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Franklin, Thank you for taking the time to review the Hilton Garden Inn Baltimore/ White Marsh on Tripadvisor. We are happy to hear you had a great stay. We look forward to seeing you the next time your travels bring you to the White Marsh area. Madeline Zimmer General Manager More 

average joe, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

I am a diamond member. I will not go into specifics here, but if you have a pet with you do not stay at this hotel. This hotel is miserable for pets. Again, if you have a pet, do not take it to this hotel. The staff are not pet friendly, in any way, shape or form. The staff is... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Cara D, Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Dear Matthew G, Thank you for taking the time to review our hotel. We're very sorry you experienced an undesirable stay and level of customer service with us. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. Thank you, Cara DiPietro Assistant General Manager Hilton... More 

Mechanicsburg
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I am sort of getting used to the Hilton Garden inn brand being solid and consistent for my travels. The new decor is awesome. The Lobby Grille is inviting. Internet access is fast and appreciated. There is a Hampton Inn next door if you can't get a room at this Garden Inn. There is an IKEA close to the hotel... More 

Was this review helpful? Yes
Cara D, Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Hello User 1571, Thank you for taking the time to submit a review to Trip Advisor after your recent stay at our Hilton Garden Inn and I’m glad that you enjoyed your visit with us. The nearby shopping and restaurants is certainly a plus to guests who want to unwind and relax a little bit after a long day of... More 

Baldwin, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The entire staff who we interacted with was very helpful and the room and lobby areas were very clean making the entire stay enjoyable. There were a large variety of breakfast items to choose from which made it easy for myself, a diabetic, to eat a wholesome breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

Stan, Thank you for posting a review of our property on Tripadvisor. We are happy to hear you had a pleasant stay, and enjoyed our Grille for breakfast. We hope to host your next visit when your travels bring you to the White Marsh area. Madeline Zimmer General Manager More 

Monmouth Junction, New Jersey
1 review
4 of 5 stars Reviewed April 26, 2015

The location was very convenient to main arteries, shopping and tons of restaurants. The hotel in general and room, in particular, were well appointed, clean and quiet. The one point that would put it over the top would be the provision of free light breakfast fare (i.e., juice, cereal, toast, coffee, etc.) each morning. This was our 2nd stay, and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Madeline Z, General Manager at Hilton Garden Inn Baltimore / White Marsh, responded to this review

John B, Thank you very much for the nice comment! We appreciate your loyalty to our hotel. Look forward to seeing you in the future. Madeline Zimmer General Manager More 

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