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Country Inn & Suites By Carlson, Waldorf, MD

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2555 Business Park Court, Waldorf, MD 20601
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Best prices for: 1 room 1 guest
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Country Inn & Suites By Carlson, Waldorf, MD
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Country Inn & Suites By Carlson, Waldorf, MD
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Country Inn & Suites By Carlson, Waldorf, MD
See the most recent reviews
Hampton, Virginia
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 27, 2015

I was looking for a bargain...I think I got one. For the cost (through Hotwire) I was able to get a king bed, a pullout couch, an indoor pool and hot tub, cookies and coffee in the lobby, and hot breakfast in the morning. It was a bit farther from my daughter's house, but all the granddaughter wanted to do... More 

Was this review helpful? Yes
Waldorf, Maryland
1 review
1 of 5 stars Reviewed April 26, 2015

I was awakened twice by loud thumping noises. I went to the front desk to request that they do something about the noise or move my room. The young lady (Danielle) responded by saying that there was no one above me so I invited her to follow me to my room so that she could hear the noises above me.... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Waldorf, MD, responded to this review

We apologize that your experience was anything less than satisfying. I can assure you that this is not the level of service that we at Country Inns and Suites pride ourselves upon. We have noted your complaints regarding the disappointing service you received from the staff, and we are making the changes necessary to ensure that our staff members are... More 

Travelers are raving about these Waldorf hotels

Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 24, 2015

I am a tried and true Country Inn & Suites visitor. So I fully expected to be afforded the same service as other properties. This was not the case. First, we booked the Romance package with the whirlpool. We were given the handicap room because the only other room with the whirlpool was booked. Okay, that's fine until you try... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Waldorf, MD, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay, in regards to the room you received as well as room amenities. We take the time to listen to your constructive comments so we can continually improve our services. More 

Minneapolis, Minnesota
Level Contributor
69 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed April 18, 2015

Located 30miles out of Washington DC is Country Inn, Waldorf,MD. It is quiet and comfortable although it lacks the warm Carlson hospitality. After the 2 East coast Carlson hotel stays I have stopped gloating about how wonderful Carlson Elite program is. Turns out most Carlson properties on the East coast are not corporate owned. Meaning, no special treatment for Carlson... More 

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York, Pennsylvania
1 review
1 of 5 stars Reviewed March 3, 2015

Do not stay here they will lie and charge your credit/debit without your authorization and lie that they never charged. The staff is rude both Danielle and Betsy Dent who is the general mgr. Again do not stay in this establishment if you don't want fraud to your account after staying a month later and charged twice.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Waldorf, MD, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay, in regards to billing and the front desk staff. We want to make sure our guests are comfortable and receive the best customer service. We take the time to listen to your constructive comments so we can continually improve our services. More 

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