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Hampton Inn Waldorf

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3750 Crain Highway, Waldorf, MD 20603
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Hampton Inn Waldorf
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Hampton Inn Waldorf
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176 reviews from our community

Traveler rating
    83
    47
    28
    8
    10
See reviews for
69
47
5
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hampton
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Seemed to be up to the usual Hampton Inn standards. Business Center was a computer stuck near sign in; not up to Hampton Inn standard. Otherwise, it was fine. We had a lot of luggage and no cart was around. I had to search the motel

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Please accept our sincere apologies for the luggage carts not being available. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. Should you return to our area in the future, we would love to have... More 

Waldorf, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The best complimentary breakfast hands down! The hotel stay were very attentive and helpful! The rooms were clean and the beds were so comfortable! Our only issue was that we happened to be there during a time where there was maybe a competition or something going on so there were a lot of young people all over the place acting... More 

Review collected in partnership with Hampton

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Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

mechanicsville, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel stinks. No one ever answers the phone. There were no towels in the room and the internet stunk. Ice machines were out of order and the AC unit was loud and old. Did not cool the room at all

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Dear Blair S, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back... More 

Milford, CT, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

A welcomed respite after a long day of travel. Great restaurants right outside the door. Very clean and comfortable. We stay here every year on our way from Florida to New York. We highly recommended this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

Southeastern Pennsylvania
Top Contributor
91 reviews 91 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was traveling on business. I had a long drive and this area was about half-way. I sought and chose the Hampton Inn because they are ALWAYS reliable, coast to coast, north to south. Always clean, always comfortable, always well-staffed, always excellent housekeeping, always a good, quick breakfast. This property must have fallen off the Hampton Inn corporate radar. The... More 

Was this review helpful? Yes
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Dear CryingMan, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. As well, we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and... More 

Toms River, Nj
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I'm aDiamond with Both Best Western and Choice. My Company Booked me to do my Presentations Here. Amazing !!! I was Greeted with Smiles and a Laugh. The Front Desk Person Jessica was Extremely Polite and Kind. She went and brought over to me the GM Samantha Who was Very Sweet and Informative. She went to get the Sales Manager... More 

Was this review helpful? Yes
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

boston, United States
1 review
5 of 5 stars Reviewed April 16, 2015

I have stayed at many Hampton inn and they are my first choice pick of a hotel for location- cleanliness'and staff and the food as well as price I worked for an airline for years and traveled many places and Hampton is right up there with my favorites

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

Broadview Heights, Ohio
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

This hotel is very clean and has a wonderful and helpful staff. It is within walking distance of several restaurants in driving distance of 30 more. It is in close proximity to southern Maryland's waterfront regions and Washington DC. Great location and a great hotel.

Was this review helpful? Yes 1
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

Jacksonville, NC, United States
1 review
5 of 5 stars Reviewed April 11, 2015

Stay was most enjoyable. Complimentary Breakfast had great selection to include; Waffle Machines' North Charles Mall three minutes away. We keep going back on our visits with family - for over nine years.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

Grandview, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

Hotel and staff were great and great examples for Hilton. Breakfast was fantastic even for a fuss like me. The king bed was very comfortable and the room always was clean and fresh and smelled great. Is definitely on the list to return to.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

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