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Hampton Inn Waldorf

2.5 of 5 3750 Crain Highway, Waldorf, MD 20603
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Certificate of Excellence 2014
Hampton Inn Waldorf
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Hampton Inn Waldorf
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149 reviews from our community

Traveler rating
    72
    36
    26
    6
    9
See reviews for
58
39
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, KY, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Not the best, but not the worst. The staff could use some training in courtesy. Do not arrive within an hour of the end time for breakfast. They don't seem to bother with it after 9. The room was average. All in all, if this hotel has a better price, it's ok. If not, try somewhere else.

Review collected in partnership with Hampton

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Freehold, United States
1 review
1 of 5 stars Reviewed 6 days ago NEW

When informed of their error the following day, they have not taken care of crediting me back the error in 48 hours. I believe this should have been done in a much quicker fashion. Obviously, customer service is not important to them.

Review collected in partnership with Hampton

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Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Dear Ed, I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank... More 

Dumfries, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our stay at the hotel was very pleasant. The digital check in was very convenient. The staff was very friendly and the room was clean. The bed was very comfortable. Also liked not having to leave the hotel to have breakfast.

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Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

South Carolina, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The staff was very helpful and curtious. Our first room was not clean and we were moved to a new room. Second room better, but still not cleaned well. Iron did not work. Over all stay was average. Not sure if we would recommend this hotel. It was the closest hotel to DC we could afford, we would probably stay... More 

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Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues... More 

Anderson, Ind, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Spent Thanksgiving 2014 here. WOW! It was outstanding and the cookies at night a 10. Blue and crew are great. Even if it did rain and turn cold and windy we still had a greattrime and will return again. We have stayed at this Hampton Inn many times

Review collected in partnership with Hampton

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Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

Durham, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice hotel with spacious rooms, and comfy beds. Several restaurants nearby. The complimentary breakfast was just "okay". The scrambled eggs looked a little odd so I passed on those and opted for a toasted bagel. The internet connection was horrible even after seeking the help of the staff.

Review collected in partnership with Hampton

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Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for taking the time to share your feedback about our hotel. We apologize for the disappointing breakfast. We understand that travel is very important and try to make sure all our guests have a rewarding experience at our hotel. We hope you will consider staying with us In the future. Hampton Inn is backed by our 100% guarantee,... More 

Upper Marlboro, United States
1 review
5 of 5 stars Reviewed November 19, 2014

I love the Location, it wasnt to far from the food places and a good hotel for any stay ( out of town, just a getaway, ect), the staff was great, the room was clean and smelled fresh, i love the whole experience with this hotel, me and my Wife had a great time. me and my wife will def.... More 

Review collected in partnership with Hampton

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Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

Terrell, United States
1 review
3 of 5 stars Reviewed November 13, 2014

Our groups recent stay at the Hampton Inn Waldorf was marginal at best. The double beds are not of the highest quality so be prepared for a restless nights sleep. The hotel staff seemed very disinterested in their jobs although polite. We checked in 2 hours after the recommend check in time and STILL had to wait 30 min in... More 

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United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 9, 2014

The property itself is great, with a convenient location but the staff needs training on guest services, professional dress, job awareness. Staff was busy socializing and did not have time for guests. Breakfast will leave you going to Starbucks for something to eat and drink. Rotten fruit and no refills for chafers. Even for a business stay it it was... More 

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Canton, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 4, 2014

There is not a single thing I would improve on at this facility. The room was perfect, the staff was efficient and helpful, the price was right and the location was convenient to popular restaurants, which is key to a successful business trip.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn M, Manager at Hampton Inn Waldorf, responded to this review

Thank you for the great comments! Hope to see you again in the near future! More 

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Additional Information about Hampton Inn Waldorf

Address: 3750 Crain Highway, Waldorf, MD 20603
Phone Number:
Location: United States > Maryland > Waldorf
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Waldorf 2.5*
Number of rooms: 100
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Also Known As:
Hampton Inn Waldorf Hotel Waldorf
Waldorf Hampton Inn

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