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Hilton Garden Inn Waldorf

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10385 O'Donnell Place, Waldorf, MD 20603
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Hilton Garden Inn Waldorf
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Hilton Garden Inn Waldorf
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233 reviews from our community

Traveler rating
    164
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    12
    8
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (233)
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    (61)
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There are newer reviews for Hilton Garden Inn Waldorf
See the most recent reviews
King George Va., United States
2 reviews
5 of 5 stars Reviewed May 13, 2014

I give this hotel a grade a for service and cleanliness. The staff was great, the food was pleasing and the overall experience at this facility was excellent. There are a few nearby 24 hour c stores within walking distance and a shopping mall a short drive or walk away. There are no major attractions in the immediate vicinity but... More 

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Franklin M Thank you very much for taking the time to write about your stay! We work very hard to provide a high level of service and cleanliness for our deserving guests who have come to expect that from Hilton Garden Inn. We sincerely hope to see you again soon! Anthony McKitrick General Manager More 

1 review
5 of 5 stars Reviewed May 12, 2014

Wonderful stay. Easy check in and check out. Very comfortable beds and a great breakfast. Hotel looks brand new. Hotel is in a great location. Close to many restarurants and an easy commute into Baltimore without the pricey hotels in the Inner Harbour.

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear William, I am glad to hear your stay was nothing but excellent. At the Hilton Garden Inn our goal is to provide a warm and welcoming environment. I'm glad to read that your perception is that the hotel is brand new as it is now over 4 years old. We work hard in keeping it superbly clean and excellent... More 

Halifax
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 9, 2014

The Hilton Garden Inn is much like other hotels of this type. It needs a little upkeep; the carpets were stained in the room (207) but everything was clean and well prepared. It's the check-in that got me. Staci Green was working the desk and she was so absolutely friendly that you just knew you were going to like the... More 

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear DandH_1989, Thank you very much for writing about your experience with us. I apologize for the carpet condition in room 207 but I am very glad to hear that we made you feel at home here in the Garden. Staci is our Front Desk Manager and really knows how to make our guests feel special. We look forward to... More 

Waldoff Maryland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2014

Everything I experienced at this hotel was beyond a great time except the hot tub. Could have been maintaained at a higher temerature. The front desk personal,(forget her name) was extrenmely friendly and made check and check out pleasant. Price was well within range for accomodations. Stay here if you are ever in the area, you will not be disappointed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
York, PA, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 29, 2014

The grounds, building, and amenities are great. The service at the restaurant for dinner and breakfast was horrible. What was delivered to the table wasn't as the menu described it, the wait for our food was too long, and the staff didn't seem to care. Stay at the hotel, eat somewhere else.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear John, Thanks so much for writing about our hotel. I am sorry to hear about the service and food areas of the hotel. Myself and the Food and Beverage manager are both extremely new and will be working with the staff to ensure the excellent service you deserve at Hilton Garden Inn. You can count on us...Guaranteed! Sincerly, Anthony More 

Waldorf, United States
1 review
5 of 5 stars Reviewed April 10, 2014

The hotel is modern, clean, nicely decorated and the staff was wonderful! Spent the weekend as a guest after having my wedding here and the entire experience was outstanding! The accomodations, the food and customer service were all excellent.

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Michelle, Congratulations on your wedding! I hope it was fabulous and all that you dreamed about. We are honored you chose to have your wedding here and stay afterwards. I am very new to the hotel and therefor didn't get to meet you but please let me know when you'll be returning to the area as we'd be happy... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed March 31, 2014

I've stayed here every week for about six months. It has become a home away from home. Great place!! The people are wonderful to work with, nice bar, excellent breakfast, great free internet, nice exercise room, and indoor pool. Book with confidence!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear James C, I am so glad to read that you feel we are your home away from home! To us that is the ultimate goal; to make our guests feel warm, welcomed and like family. I have only been here a week as the general manager and I look forward to hopefully meeting you soon! Please feel free to... More 

Senior Contributor
49 reviews 49 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 18, 2014

Room was clean and quiet. Bed was a little too firm. (realized later you can adjust that) Had dinner in the restaurant Food was delicious but service was slow. Our waitress was pleasant and comp us drinks for the slow service which was nice. Missed the evening cookie thou kind of enjoy that but I didn't see any nor was... More 

Review collected in partnership with Hilton Garden Inn

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Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for reviewing our hotel! I am so glad that you enjoyed your stay with us. You can count on me and my team to deliver exceptional service! More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2014

The staff at the Hilton Garden Inn were very courteous and helpful. Initially we had a problem with our room key. The issue ended up being with the card reader on the door for our room. The front desk helped us get into a new room quickly and gave us vouchers for free breakfast for the length of our stay.... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 12, 2014

My family of four stayed at this hotel for over a week and we thoroughly enjoyed it the rooms were so neat and clean everyone was so organized the staff was so friendly all of the accommodations were exactly what I would've expected in this level of a hotel I love the knowledge that everyone had the way everyone greeted... More 

Was this review helpful? Yes
Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for reviewing our hotel. I am so pleased to hear that you enjoyed your stay with us! You can count on us to deliver exceptional service to you and your family each time you visit! More 

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