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All 13 Waldorf hotels

Hilton Garden Inn Waldorf

3.0 of 5 Hotel   |   10385 O'Donnell Place, Waldorf, MD 20603
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Ranked #1 of 13 hotels in Waldorf
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed June 28, 2013
Richard H Lewes, DE, United States
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157 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Waldorf
See the most recent reviews
Lewes, DE, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2013

The Hilton Garden Inn in Waldorf, Maryland is situated nicely between Washington DC and the Navy Base in Lexington Park, both of which are locations important to my business. It is also in an area where there are numerous restaurants and other activities for non-work hours.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Washington, District of Columbia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2013

I have stayed at several hotels throughout my life and found the staff at this one to be more friendly and helpful no matter the time of day. Our first nights stay, it was late and we needed towels and they answered the front desk phone and in two minutes I had a stack of towels with a smile and... More

Was this review helpful? Yes 1
Waldorf, MD
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 12, 2013

I have stayed at this hotel any times this year for business travel. It has become the desired place to stay in Waldorf for my company. The facilities, staff and management go out of their way to make a traveler feel at home and comfortable. Contrary to other recent posts, I find the recent staff adjustments have greatly improved the... More

Was this review helpful? Yes 3
Ohiopyle, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2013

When my husband and I had arrived at the hotel it was late. We were greeted by Cassandra. We had loose ends things to do such as paper work etc. The printer in the business center did not work. She offered to complete our task for us. When we awoke the next morning she was very busy. She manage to... More

Was this review helpful? Yes 2
Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for reviewing our hotel! We are so glad to hear that you enjoyed your stay with us. Come visit us again at the "Garden!" Yours in Hospitality, Amanda Devlugt General Manager More

Deptford, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 4, 2013

Great hotel, rooms very clean, housekeeping services are excellent. We enjoyed breakfast -great selections and food was good, service was great also. In a great location, close to shopping and other eateries. Greeting was great by the check in personnel. Everyone was just GREAT. We will definitely be back...

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Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for taking your time to review our hotel! I am so glad that you enjoyed your stay with us! We look forward to your return visit to us! Yours in Hospitality, Amanda Devlugt General Manager More

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 2, 2013 via mobile

The staff is the thing that makes the difference in any hotel. expensive carpets wall hangings and light fixtures are not what makes a really good hotel. Cassandra the night time front desk person. Was very helpful helping me complete my end of night paper work. And yes the hotel was splendid. Even if its 20 miles out of my... More

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Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for taking your time to write a review on your recent stay with us! I am so glad you enjoyed your time and Cassandra took great care of you. Please let us know the next time you are in town and we'd love to host you again. Thank you! Yours in Hospitality, Amanda Devlugt General Manager More

Michigan
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2013

A very nice property, and we enjoyed our time there. We had great service from the front desk, and even chatted with the building maintenance person in the elevator and he was really wonderful!. Our first morning we decided to have breakfast downstairs after reading all the good reviews. Now the food was good, but the wait staff was far... More

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Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for taking your time to review our hotel! Your feedback is extremely important to us as it continues to provide training for our associates. I am very sorry your experience during breakfast was less than that what you have come to expect at Hilton Garden Inn properties. Please let me know the next time you are in town,... More

Cherry Hill, New Jersey
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2013

Stayed for one night with family. Very nice ambiance, warm lobby and reception area. They have free coffee and cookies (in the evening). The staff was very pleasant. However, even though the front desk person saw that we were a family of 4 she assigned us a room with 1 king bed. When I called about it, she said she... More

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2 reviews
5 of 5 stars Reviewed May 23, 2013 via mobile

Absolutely loved from the moment I walked in. Beautiful lobby , friendly customer service agent,nice and comfy room. Great location-near by the mall and plenty of restaurants. Enjoyed the pool area after long day on the road.

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Woodbridge, Virginia
1 review
5 of 5 stars Reviewed May 23, 2013

I have stayed at this location many times for business and the staff - front desk, food service, housekeeping, sales - are all examples of great customer service. Amanda (General Mgr), Amanda (front desk), Victor (bar), Moneet and Henry (Sales) are just a few of the members that go out of their way to make you feel at home. The... More

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Additional Information about Hilton Garden Inn Waldorf

Also Known As:
Hilton Garden Inn Waldorf Hotel
Hilton Garden Inn Waldorf Hotel Waldorf
Address: 10385 O'Donnell Place, Waldorf, MD 20603
Phone Number:
Location: United States > Maryland > Waldorf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 hotels in Waldorf
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Waldorf 3*
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