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Hilton Garden Inn Waldorf

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10385 O'Donnell Place, Waldorf, MD 20603
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1 room 1 adult
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Hilton Garden Inn Waldorf
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306 Reviews from our TripAdvisor Community

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waldrof md., United States
1 of 5 stars Reviewed 2 days ago NEW

I will not stay again, room had strong smell of stale cigarettes. The bed was horrible. I could not sleep, and my back paid for it for the next 2 days. The front desk never told me the price of the room. The coffee in the morning at 9am was old and very cold.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul P
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

I'm sorry that your experience wasn't what you expected and deserved. We pride ourselves on providing excellent service to all our guest and I hope that you will allow us the opportunity to improve your experience here at the Hilton Garden inn Waldorf. More 

Philadelphia, Pennsylvania
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked this hotel, quiet, clean and wonderful staff. Room was clean, quiet and the staff well trained, polite and accommodating. In general, Hilton Garden inns tend to be very nice and a good bargain; luxury on a budget.

Helpful?
Thank Joseph D
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

I glad that you found us polite and accommodating. We hope that your experience with us will bring you and your family members back to see us again. More 

North Carolina
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

That bed. Ouch. The hotel has a nice lobby and the staff was good checking us in. Apparently they have an adjustable bed dial that will make it harder or softer. after looking hard for it longer than i care to admit i don't feel it actually did anything. I woke up completely sore. The bathroom doors swung oddly so... More 

Helpful?
Thank NotTheCar
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

I'm sorry that the experience that you had with the us didn't offer the satisfaction you deserve. We at the Hilton Garden try to offer our housekeeping staff a benefit by allowing them a holiday off and I'm sorry that this created an inconvience for you and your family. I hope that you offer us another opportunity to try us... More 

Narragansett, Rhode Island
Level Contributor
335 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We really enjoyed our overnight visit to this hotel. We were impressed by the lobby area as we entered with a fireplace and beautiful decor. The front desk person made us feel welcomed and was very accommodating. The convenience of having a restaurant onsite made it so relaxing after a long journey driving South. The waitstaff were efficient and pleasant.... More 

Helpful?
Thank michelewave04
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

I am so glad the your enjoyed yourself while at the Hilton Garden Inn Waldorf and look forward to having you back again. More 

Lucama, North Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My son and I attended a funeral last weekend and stayed in this hotel. I am a gold Hilton member and called Hilton first. This was a beautiful and very clean facility. Our room was perfect; just what we needed. We had a fully cooked breakfast which was delicious! The lady bartender even stayed open late when we arrived to... More 

Helpful?
Thank Ann D
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

I'm glad that during a sad moment in your life, we were available to add a little sun shine to a very sad situation. More 

Suffolk, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location. Right in the middle of everything. Mall, restaurants, and shopping. Easy access and plenty of parking. However, the parking is in the rear of the building so at check-out/In can be a little inconvenient. Be patient with the check-in process. Rooms are 5 stars as you would expect from Hilton Garden Inn. The beds sleep really good. It... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lakiri H
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

Thank for you comments about your hotel stay. We taking all comments under consideration to help improve guest experience to make us a home away from home. More 

Bel Air, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent service, enjoyed sitting by the fireplace in the lobby and watching the football games. Stay here frequently and never been disappointed. The restaurant, although open only for breakfast and dinner, serves good and has great service. Conveniently located to shopping mall, library and movies theater.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Chandra M
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for taking the time to express such delightful comments about the hotel. We look for to having you back again to the hotel. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My sister-in-law, pre-teen twin nieces and I spent a "girls" night at the hotel a short distance from our homes and had a wonderful time. The twins enjoyed three visits to the lovely indoor pool, we all enjoyed a delicious late night dessert and a very yummy breakfast in the morning. Staff was exceptionally nice, hotel lovely and the price... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Margaret M
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for allowing us to share in your family experience. I hope that this "staycation" will be something that you family can comeback and share again with us. More 

Fort Walton Beach, Florida
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Recently I stayed at this hotel while on business in MD. The staff was very helpful, starting with the front desk and the bar tender. Everything in the hotel was great, no complaints at all. This hotel was a representation of what Hilton has to offer and it meet the high standard Hilton name. If I visited again I would... More 

Helpful?
Thank mergreen11
toronda_parker, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for the opportunity to assist with your hotel needs as you were away from home. We will look forward to being of service for you in the future. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 30, 2015

This is beautiful hotel. The room were large, comfortable and clean. I love the business center which had everything I needed. The only complaint I would have if there is one, is there was not a complimentary breakfast. The price was a little on the high end for breakfast. Other than that I would highly recommend this hotel!

Helpful?
Thank aford9909
toronda_parker2, Front Office Manager at Hilton Garden Inn Waldorf, responded to this review

Thank you for Highly recommending us to others. We take all guest suggestion to help us to improve our service and marketability to others. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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