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Hilton Garden Inn Waldorf

3.0 of 5 10385 O'Donnell Place, Waldorf, MD 20603
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Certificate of Excellence 2014
Hilton Garden Inn Waldorf
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Hilton Garden Inn Waldorf
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223 reviews from our community

Traveler rating
    157
    42
    10
    8
    6
See reviews for
64
43
17
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (223)
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Denver, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff are first rate, the rooms are good, and the bar/restaurant are good, too. If you're staying in Waldorf, this is the top choice. There's a shopping center, movies, restaurants/bars you can walk to. A full featured hotel with excellent staff.

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Waldorf, Maryland
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I decided to stay near home for Valentine's Day this year. We found the Romance Package the hotel offered to be a great choice. The champagne and chocolate covered strawberries along with breakfast the next morning was a nice touch. One of the only problems was the large amount of people hunkered down in the hotel for... More 

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Richmond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay tremendously. The rooms were very neat, clean, and comfortable. The Front Office Manager, Ms. Toronda Parker, was GREAT! The breakfast staff (Jessica & Vanessa) served us EXTREMELY well! We highly recommend this hotel to others!!

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Smithfield, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My family and I was there for a retirement party for my brother-n-law. The staff was very courteous and the breakfast was a good value for the money. The check-in and check-out process was very easy and the front desk staff was very courteous and helpful. Would definitely stay there again.

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Hyattsville, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Hilton Garden Inn - Waldorf on several occasions. On one occasion had challenge with linen; however, staff immediately corrected the linen and made sure the rest of my stay was very comfortable. Each time I have stayed, the staff is always very nice, very professional, and very attentive. The rooms are always clean. Definitely a good experience!

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Myrtle Beach, South Carolina
Top Contributor
120 reviews 120 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Welcome and check in was GREAT! Breakfast and staff were GREAT! The mattress, well that SUCKED! I felt like I was stuck down in a hole and couldn't climb out to get to the other side of the bed. Then I realized it was just a mattress on a platform. Need to update the mattresses...

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Maryland
1 review
5 of 5 stars Reviewed January 28, 2015

My husband and I stayed at the Waldorf Hilton Garden Inn for a night away from the chaos of teenagers and a parent living with us. It was a wonderfully relaxing time and we felt very pampered by the hotel staff. Every staff member we saw had a smile on their face, greeted us warmly and offered to help. We... More 

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KelseyGage, Regional Director of Operations at Hilton Garden Inn Waldorf, responded to this review

Joanna S., We are so glad you enjoyed your visit with us. The next time you are ready to visit we will have the fireplace ready for you! At your service, Kelsey Gage Regional Director of Operations More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2015

Our otherwise decent stay was marred by the failure of housekeeping to service our room. Not once, but twice! When we notified the front desk, each time we were asked whether we had posted the Do Not Disturb sign, which we had not. On the second occasion, not satisfied with my answer, the staff person pressed me multiple times as... More 

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Verna, Thank you for sharing your experience and I am very sorry for the lack of service provided from our housekeeping department. Clearly there was a breakdown in communication for which is inexcusable. I am following up with our housekeeping department to see what happened with your room. You are exactly right our job is exceed your expectations and... More 

Hollywood, MD
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 20, 2014

I know I am late in getting around to this... however, I would like to give this hotel a great rating due to the following staff members... CJ, Gary, and Andrea! Both of our last two stays have been incredible due to the service you provide. I also have to know that check-in couldn't be any better with the humor... More 

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear drp20657, Thank you very much for taking the time to write about your experience with us. Even more so I am happy to read the wonderful comments about Andrea, Gary and C.J. I will certainly be sure to share this with them! I'm sorry your breakfast experience was not what you've come to expect and certainly not the excellent... More 

Ocean City, United States
1 review
4 of 5 stars Reviewed December 19, 2014

Typical hotel stay and almost met my expectations with the exception of the bar tender. She was slow, inexperienced and lacked the proper social skills for the position. I ordered a Caesar Salad and the manager came by to ask her if she offer to refill my beverage. She said no, because he went to Rome. The correlation between a... More 

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Additional Information about Hilton Garden Inn Waldorf

Address: 10385 O'Donnell Place, Waldorf, MD 20603
Phone Number:
Location: United States > Maryland > Waldorf
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Waldorf 3*
Number of rooms: 130
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Also Known As:
Hilton Garden Inn Waldorf Hotel Waldorf

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