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Hilton Garden Inn Waldorf

3.0 of 5 10385 O'Donnell Place, Waldorf, MD 20603
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Certificate of Excellence 2014
Hilton Garden Inn Waldorf
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Hilton Garden Inn Waldorf
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213 reviews from our community

Traveler rating
    153
    37
    9
    8
    6
See reviews for
62
39
17
80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (213)
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    (51)
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Fredericksburg, Virginia
1 review
1 of 5 stars Reviewed yesterday NEW

I was very dissappointed with my visit to the Hilton. My husbands christmas party was being held there. First when I checked in the women at the front desk was checking my friend and myself in. She had told us that there needed to be a credit card on file to get the room. So I gave her my debit... More 

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Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was clean and in a nice location, however the amount we paid to book here was ridiculous especially seeing as though the room had ZERO ammenties (not even a bottle of water) Overall stay was average. Hotel room was small, breakfast was awesome. Served it's purpose for the night, but not somewhere I'd be anxious to book again.

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Monique, Thank you for taking the time to write about your stay with us. I'm sorry you felt what you paid to stay here was not as high of value as you expected. Although we don't stock the rooms with bottles of water you will find an iron and iron board, microwave, refridgerator and the Hilton Garden Inn exclusive... More 

Wash.DC, United States
1 review
5 of 5 stars Reviewed 1 week ago

Clean, comfortable and the breakfast is always GREAT! The room has great sound blockers because I couldn't hear anything from any neighbors. The service staff was courteous at the front desk and addressed me by name when I called to ask a question.

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Miesha, Thanks very much for taking the time to write about your experience with us. I'm very glad that our staff treated you so courteously as the level of service by the staff are what make any establishment excellent or not. We hope to see you again soon! Anthony McKitrick General Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel were extremely nice and friendly. They answered any question I had and made my stay very comfortable. From the moment we walked in we feel at home and which is very hard when you are in a hotel with your family. We rented two rooms both rooms were clean. My family was in town for... More 

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Denise, Thanks so much for taking the time to write about your stay with us! I'm glad we made you feel like family over the the Thanksgiving holiday and we are honored that you chose us to stay while away from home. We look forward to seeig again soon at the Garden! Sincerely, Anthony McKitrick General Manager More 

Richmond, Va, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The bed was not only uncomfortable, but I had bites all night. I was very disappointed with my night of stay. I had put so much time in trying to pick a clean and comfortable hotel. Since I have always stayed at Hilton Hotels, I thought I could not go wrong with a Hilton Garden Inn. Big Mistake!

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Cynthia, I am very sorry to read about your disappointing night with us. It’s certainly not what you have come to expect while staying at a Hilton Garden Inn. I can personally assure you we take all preventative pest control measure to ensure that unwanted insects are kept out. Unfortunately that measure is never 100% guaranteed. What is 100%... More 

Mont Belvieu, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

I have never experienced this level of care from a hotel prior to this visit. Employees are amazing! Each employee is professional, but so friendly and caring. Hotel is beautiful and clean, very welcoming. The breakfast and dinner at the grill were excellent! They will prepare freshly made grits or oatmeal, just ask for it! Hamburgers were delicious. If you... More 

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear Ms. Cheryl, Thanks very much for taking the time to write about your experience with us. I’m glad you found our employees to have that delicate balance of friendliness and professionalism; which is exactly what our goal is. Now that the weather is getting colder it’s very nice to have the fireplace on and enjoy the warmth. Thanks for... More 

Crosby, United States
1 review
5 of 5 stars Reviewed November 11, 2014

A "10" doesn't do justice to the service we received at this hotel. The staff, all the way from Toronda Parker, manager, to the guy who keeps the floors clean.....the housekeeping supervisor......the dining staff......EVERYONE was amazing! Five of us siblings were there for the funeral of our sister, and we could not have asked for a more understanding, gracious, accommodating,... More 

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Ms. Elvira, As I stated to you in my response to your Hilton Survey I was speechless by your kind words. I'm so glad we had such a significantly positive impact on your stay. Obviously you were staying with us because you had to and not because you wanted to be here and It's fantastic to hear that we not... More 

Charlottesville, Virginia
Top Contributor
233 reviews 233 reviews
189 hotel reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed November 6, 2014

I can't say enough how NICE and HELPFUL the staff was... I know why this property is #1 in Waldorf, the staff definately make a difference from the moment you walk in, to the restuarant staff, to the housekeeping staff.. Felt at home and was asked how I was doing or enjoy my day a number of times.. Check-in was... More 

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear caneshockey31, I am very grateful to you for writing such a great review about your experience with us. I am pretty sure I remember speaking with you and why you were in town. We genuinely enjoy taking care of our guests and always strive to make a big impact on each and every guest we encounter. We sincerely hope... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

This hotel had all the conveniences of home. I enjoyed everything that the hotel had to offer. It was clean and tidy and I enjoyed the gym facilities thank you very much for such a great stay. The rooms were clean, the staff were friendly, and the hotel was in such a convenient location for me.

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Dear 843ritas, I greatly appreciate you taking the time to write about your stay with us. We certainaly strive to make it everyones home away from home. It sounds like we had everything you were looking for in a hotel and we hope to see you again soon! Anthony McKitrick General Manager More 

washington, United States
1 review
5 of 5 stars Reviewed October 17, 2014

lobby is clean//staff are friendly//breakfast is superb - choose from standard line or have something made tom order//Internet connection good in room and in lobby//business center well stocked//right off RT301 in charles county maryland//would stay here again

Review collected in partnership with Hilton Garden Inn

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amckitrick, General Manager at Hilton Garden Inn Waldorf, responded to this review

Hi John, Thanks for taking time to write about your stay with us here in Waldorf! I'm glad you found the breakfast to be so superb! Our made to order omelets are usually a big hit but there is something for everyone. We hope to see you again soon! Sincerely, Anthony McKitrick General Manager More 

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Additional Information about Hilton Garden Inn Waldorf

Address: 10385 O'Donnell Place, Waldorf, MD 20603
Phone Number:
Location: United States > Maryland > Waldorf
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Waldorf 3*
Number of rooms: 130
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Also Known As:
Hilton Garden Inn Waldorf Hotel Waldorf

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